Illustrator CS5 crashes during save. error code 0xc0000005 FreeHand Reader.dll

These are the codes im getting
Faulting application name: Illustrator.exe, version: 15.0.2.399, time stamp: 0x4ce0f2fc
Faulting module name: FreeHand Reader.dll_unloaded, version: 0.0.0.0, time stamp: 0x4c3ec50a
Exception code: 0xc0000005
Fault offset: 0x2901e660
Faulting process id: 0x1604
Faulting application start time: 0x01d04b886ec5593c
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS5\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: FreeHand Reader.dll
Report Id: 2c9282e5-b930-11e4-ac85-0026188ee107
Does anyone have any ideas?
Thanks

same here, new computer today and I got the exact same problem. I wonder if Adobe would do something about it, or just asking us to update and pay more to upgrade to CC

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Intel OS 10.5 Illustrator CS5 crash during "save as" file replacement on network volume

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http://forums.adobe.com/thread/318379

Adobe has always stated that saving to and opening from a networked file server is not supported.
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If you save the file to a local drive do you have problems?

Illustrator CS5 crashes during startup in Mac OS Yosemite

Hello Adobe forum,
For the past few days I have been trying to fix my Illustrtator CS5 app but it keeps crashing during start up.
I got a new Mac Book Pro. I transfered all of my files and I did a clean installation of my Adobe CS5 Suite Design premium. (I made sure that it was deactivated on my first laptop too)
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Kind regards
Mike
Process:               Adobe Illustrator [624]
Path:                  /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:            com.adobe.illustrator
Version:               399 (15.0.2)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Illustrator [624]
Date/Time:             2014-12-02 00:38:44.789 -0500
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Crashed Thread:        0 Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'
Application Specific Backtrace 1:
0   CoreFoundation                      0x90e9b343 __raiseError + 195
1   libobjc.A.dylib                     0x9a939a2a objc_exception_throw + 276
2   CoreFoundation                      0x90e9b25d +[NSException raise:format:] + 141
3   Foundation                          0x940c478b -[NSConcreteTask launchWithDictionary:] + 642
4   Foundation                          0x940c3d58 +[NSTask launchedTaskWithLaunchPath:arguments:] + 258
5   ExtensisFontManagementAICS5         0x194fbf95 _Z19FindAndLaunchFMCorePSs + 651
6   ExtensisFontManagementAICS5         0x194fbaab _ZN9EPILoader17GetSharedInstanceEv + 247
7   ExtensisFontManagementAICS5         0x194ae38c _Z13StartupPluginP18SPInterfaceMessage + 244
8   ExtensisFontManagementAICS5         0x194ae8b3 _Z4MainPcS_Pv + 177
9   Adobe Illustrator                   0x006e8632 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3769602
10 Adobe Illustrator                   0x006e4797 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3753575
11 Adobe Illustrator                   0x006ec45a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785514
12 Adobe Illustrator                   0x006ec51a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785706
13 Adobe Illustrator                   0x001c02cc _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716656
14 Adobe Illustrator                   0x006ecf6f _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3788351
15 Adobe Illustrator                   0x006e6827 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3761911
16 Adobe Illustrator                   0x001be936 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1710106
17 Adobe Illustrator                   0x001c01a3 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716359
18 Adobe Illustrator                   0x00113d3a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1010718
19 Adobe Illustrator                   0x00050768 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 210508
20 Adobe Illustrator                   0x000513f6 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 213722
21 Adobe Illustrator                   0x00050b6e _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 211538
22 Adobe Illustrator                   0x00113001 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1007333
23 Adobe Illustrator                   0x000d424a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 749870
24 Adobe Illustrator                   0x00003436 Adobe Illustrator + 9270
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation       0x90e9bcd7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1   com.apple.CoreFoundation       0x90e9b659 __raiseError + 985
2   libobjc.A.dylib               0x9a939a2a objc_exception_throw + 276
3   com.apple.Foundation           0x940c5a0f -[NSConcreteTask launchWithDictionary:] + 5382
4   com.apple.Foundation           0x940c3d58 +[NSTask launchedTaskWithLaunchPath:arguments:] + 258
5   com.extensis.AutoActivationPlugin.AI15 0x194fbf95 FindAndLaunchFMCore(std::string*) + 651
6   com.extensis.AutoActivationPlugin.AI15 0x194fbaab EPILoader::GetSharedInstance() + 247
7   com.extensis.AutoActivationPlugin.AI15 0x194ae38c StartupPlugin(SPInterfaceMessage*) + 244
8   com.extensis.AutoActivationPlugin.AI15 0x194ae8b3 Main(char*, char*, void*) + 177
9   com.adobe.illustrator         0x006e8632 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769602
10 com.adobe.illustrator         0x006e4797 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753575
11 com.adobe.illustrator         0x006ec45a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785514
12 com.adobe.illustrator         0x006ec51a AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785706
13 com.adobe.illustrator         0x001c02cc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716656
14 com.adobe.illustrator         0x006ecf6f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3788351
15 com.adobe.illustrator         0x006e6827 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3761911
16 com.adobe.illustrator         0x001be936 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1710106
17 com.adobe.illustrator         0x001c01a3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1716359
18 com.adobe.illustrator         0x00113d3a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1010718
19 com.adobe.illustrator         0x00050768 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 210508
20 com.adobe.illustrator         0x000513f6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 213722
21 com.adobe.illustrator         0x00050b6e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211538
22 com.adobe.illustrator         0x00113001 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007333
23 com.adobe.illustrator         0x000d424a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
24 com.adobe.illustrator         0x00003436 0x1000 + 9270

It was my Extensis plugin. I deleted it and Illustrator magically stared again. Did I do the right thing or I should have done something different?
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John Hawkinson wrote:
(oh boy...).
OK, your (oh boy...) is freaking me out.
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Please try removing all non-system Fonts and restarting the computer, then trying the packaging again.
I wanna do a restore system font. Do you think that would do?
John Hawkinson wrote:
If not, try http://kb2.adobe.com/cps/408/kb408816.html.
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Getting error code 0xC0000005 while installing windows 8.1 x64

Please help me..
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This question was solved.
View Solution.

Hi there @Achintya-only
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I see that you are getting an error code, when you try to install Windows 8.1 from USB or DVD. I am happy to assist.
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Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Process:               Adobe Illustrator [397]
Path:                  /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:            com.adobe.illustrator
Version:               399 (15.0.2)
Code Type:             X86 (Native)
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User ID:               502
Date/Time:             2015-01-04 02:35:58.099 -0500
OS Version:            Mac OS X 10.10.1 (14B25)
Report Version:        11
Anonymous UUID:        7FA53558-D47E-CB6A-7CC3-8C017ACE9B7F
Sleep/Wake UUID:       F663268C-89E9-4BF8-9FB9-105DB01F6612
Time Awake Since Boot: 850 seconds
Time Since Wake:       190 seconds
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same here, new computer today and I got the exact same problem. I wonder if Adobe would do something about it, or just asking us to update and pay more to upgrade to CC

Illustrator CS5 crashes during save. error code 0xc0000005 FreeHand Reader.dll

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