Illustrator CS5 Crashes when scrolling fonts
Hi there! I have seen the past posts about this issue - but none recently. I have cleared my font cache and validated all my fonts and still this happens. Any suggestions?
Process:
Adobe Illustrator [1335]
Path:
/Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
399 (15.0.2)
Code Type:
X86 (Native)
Parent Process: launchd [157]
Responsible:
Adobe Illustrator [1335]
User ID:
502
Date/Time:
2014-02-18 19:46:04.407 -0500
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: 6F050D55-74AB-2242-8B8C-2C5EE3982C9C
Sleep/Wake UUID: C7D30E3A-C674-4DB5-8EAA-553CAA71F8F7
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000002d5045b0
VM Regions Near 0x2d5045b0:
MALLOC_LARGE
000000002d23f000-000000002d4ca000 [ 2604K] rw-/rwx SM=PRV
-->
MALLOC_LARGE
000000002d505000-000000002d8ff000 [ 4072K] rw-/rwx SM=PRV
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.HIToolbox
0x92445b7f HIStandardMenuView::DrawItem(unsigned char, CGContext*, unsigned char) + 2985
1 com.apple.HIToolbox
0x92444d56 HIStandardMenuView::DrawSelf(short, __HIShape const*, CGContext*) + 486
2 com.apple.HIToolbox
0x923f5835 HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 361
3 com.apple.HIToolbox
0x923f56c0 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 518
4 com.apple.HIToolbox
0x924b7fae HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 784
5 com.apple.HIToolbox
0x924b824a HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1452
6 com.apple.HIToolbox
0x924b824a HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1452
7 com.apple.HIToolbox
0x924b7494 HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 890
8 com.apple.HIToolbox
0x924b70ce HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 84
9 com.apple.HIToolbox
0x924b7073 HIView::Render(unsigned long, CGContext*) + 45
10 com.apple.HIToolbox
0x923fe015 FlushWindowObject(WindowData*, void**, unsigned char) + 851
11 com.apple.HIToolbox
0x924083db FlushAllBuffers(__CFRunLoopObserver*, unsigned long, void*) + 256
12 com.apple.CoreFoundation
0x98c2059e __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 30
13 com.apple.CoreFoundation
0x98c204ef __CFRunLoopDoObservers + 399
14 com.apple.CoreFoundation
0x98c10d43 CFRunLoopRunSpecific + 371
15 com.apple.CoreFoundation
0x98c10bbb CFRunLoopRunInMode + 123
16 com.apple.HIToolbox
0x923ffe2d RunCurrentEventLoopInMode + 259
17 com.apple.HIToolbox
0x923ffa47 ReceiveNextEventCommon + 163
18 com.apple.HIToolbox
0x9244ac4a AcquireNextEventInMode + 75
19 com.apple.HIToolbox
0x924482ab IsUserStillTracking(MenuSelectData*, unsigned char*) + 442
20 com.apple.HIToolbox
0x92447d85 TrackMenuCommon(MenuSelectData&, unsigned char*) + 1688
21 com.apple.HIToolbox
0x925dddec PopUpMenuSelectCore(MenuData*, Point, double, Point, unsigned short, unsigned int, Rect const*, unsigned short, unsigned long, Rect const*, Rect const*, __CFString const*, OpaqueMenuRef**, unsigned short*) + 1720
22 com.apple.HIToolbox
0x925de684 PopUpMenuSelect + 252
23 com.adobe.illustrator
0x005e4f9d AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2707053
24 com.adobe.illustrator
0x0041a591 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 828513
25 com.adobe.coretech.adm
0x1210b751 ADMBase::DoTrack(ADMTracker&) + 141
26 com.adobe.coretech.adm
0x1213a8f5 ADMItem::DoTrack(ADMTracker&) + 35
27 com.adobe.coretech.adm
0x1215e0fd ADMTracker::CallTrack() + 417
28 com.adobe.coretech.adm
0x1218513d MacTracker::MacDispatchEvent(unsigned short, NPoint, ADMModifiers, unsigned long, unsigned long) + 517
29 com.adobe.coretech.adm
0x121857f7 MacTracker::HandleMacEvent(ADMDialog*, ADMItem*, EventRecord const*) + 1403
30 com.adobe.coretech.adm
0x1216cf79 MacDialog::DoEvent(EventRecord const*) + 805
31 com.adobe.coretech.adm
0x1216d493 MacDialog::HandleCarbonEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 751
32 com.apple.HIToolbox
0x92588eb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
33 com.apple.HIToolbox
0x923dc64f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
34 com.apple.HIToolbox
0x923db968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
35 com.apple.HIToolbox
0x923eeaf1 SendEventToEventTarget + 88
36 com.apple.HIToolbox
0x92595148 SendEventFromMouseDown(OpaqueWindowPtr*, unsigned long, OpaqueEventRef*) + 167
37 com.apple.HIToolbox
0x925954ec HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 554
38 com.apple.HIToolbox
0x92594a06 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 545
39 com.apple.HIToolbox
0x9244e8d8 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 857
40 com.apple.HIToolbox
0x92588eb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
41 com.apple.HIToolbox
0x923dc64f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
42 com.apple.HIToolbox
0x923db968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
43 com.apple.HIToolbox
0x9244db57 CallNextEventHandler + 84
44 com.adobe.owl
0x06f6011d OWLControlBarCreateNonComposite + 1763
45 com.adobe.owl
0x06ec92f4 OWLThemeAddBrush + 1428
46 com.apple.HIToolbox
0x92588eb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
47 com.apple.HIToolbox
0x923dc64f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
48 com.apple.HIToolbox
0x923db968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
49 com.apple.HIToolbox
0x9244db57 CallNextEventHandler + 84
50 com.adobe.coretech.adm
0x1216daf5 MacDialog::HandleCarbonEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 2385
51 com.apple.HIToolbox
0x92588eb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
52 com.apple.HIToolbox
0x923dc64f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
53 com.apple.HIToolbox
0x923db968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
54 com.apple.HIToolbox
0x923eeaf1 SendEventToEventTarget + 88
55 com.apple.HIToolbox
0x9240fbb2 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3046
56 com.apple.HIToolbox
0x923dca95 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
57 com.apple.HIToolbox
0x923db968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
58 com.apple.HIToolbox
0x923eeaf1 SendEventToEventTarget + 88
59 com.adobe.illustrator
0x000aadc0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
60 com.apple.HIToolbox
0x92588eb9 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
61 com.apple.HIToolbox
0x923dc64f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
62 com.apple.HIToolbox
0x923db968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
63 com.apple.HIToolbox
0x923db7e0 SendEventToEventTargetWithOptions + 94
64 com.apple.HIToolbox
0x9240f6a9 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
65 com.apple.HIToolbox
0x923dca95 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
66 com.apple.HIToolbox
0x923db968 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
67 com.apple.HIToolbox
0x923eeaf1 SendEventToEventTarget + 88
68 com.apple.HIToolbox
0x925885a3 ToolboxEventDispatcher + 82
69 com.apple.HIToolbox
0x92588463 RunApplicationEventLoop + 240
70 com.adobe.illustrator
0x000ab0c1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
71 com.adobe.illustrator
0x001130bc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
72 com.adobe.illustrator
0x000d424a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
73 com.adobe.illustrator
0x00003436 0x1000 + 9270
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x91982992 kevent64 + 10
1 libdispatch.dylib
0x975008bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x97500556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8bfa3 pthread_cond_wait + 48
3 com.adobe.amt.services
0x046b4126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services
0x046acdb0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services
0x046b418c AMTThread::Worker(void*) + 24
6 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
7 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9ba8bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x94332922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x94332b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x942fef92 MPWaitOnQueue + 199
6 AdobeACE
0x01677579 0x163d000 + 238969
7 AdobeACE
0x01676f71 0x163d000 + 237425
8 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9ba8bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x94332922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x94332b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x942fef92 MPWaitOnQueue + 199
6 AdobeACE
0x01677579 0x163d000 + 238969
7 AdobeACE
0x01676f71 0x163d000 + 237425
8 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9ba8bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x94332922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x94332b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x942fef92 MPWaitOnQueue + 199
6 AdobeACE
0x01677579 0x163d000 + 238969
7 AdobeACE
0x01676f71 0x163d000 + 237425
8 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9ba8bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x94332922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x94332b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x942fef92 MPWaitOnQueue + 199
6 AdobeACE
0x01677579 0x163d000 + 238969
7 AdobeACE
0x01676f71 0x163d000 + 237425
8 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9ba8bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x94332922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x94332b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x942fef92 MPWaitOnQueue + 199
6 AdobeACE
0x01677579 0x163d000 + 238969
7 AdobeACE
0x01676f71 0x163d000 + 237425
8 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9ba8bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x94332922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x94332b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x942fef92 MPWaitOnQueue + 199
6 AdobeACE
0x01677579 0x163d000 + 238969
7 AdobeACE
0x01676f71 0x163d000 + 237425
8 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib
0x9ba8bbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore
0x94332922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore
0x94332b46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore
0x942fef92 MPWaitOnQueue + 199
6 AdobeACE
0x01677579 0x163d000 + 238969
7 AdobeACE
0x01676f71 0x163d000 + 237425
8 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
10 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
11 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8bfa3 pthread_cond_wait + 48
3 AdobeAGM
0x01ab159d AGMInitialize + 3243373
4 AdobeAGM
0x01ab21ed AGMInitialize + 3246525
5 AdobeAGM
0x01ab7de0 AGMInitialize + 3270064
6 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
7 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
8 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x16bab1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl
0x16944b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl
0x16bab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x16bab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x16bab426 APXGetHostAPI + 2599686
8 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x16bab1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl
0x16944b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl
0x16bab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x16bab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x16bab426 APXGetHostAPI + 2599686
8 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x16bab1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl
0x16944b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl
0x16bab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x16bab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x16bab426 APXGetHostAPI + 2599686
8 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8bfa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl
0x16bab1af APXGetHostAPI + 2599055
4 com.adobe.adobeswfl
0x16944b0f APXGetHostAPI + 82415
5 com.adobe.adobeswfl
0x16bab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x16bab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x16bab426 APXGetHostAPI + 2599686
8 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib
0x91981b76 __semwait_signal + 10
1 libsystem_c.dylib
0x94d9c05b nanosleep$UNIX2003 + 219
2 com.adobe.illustrator.plugins.Scripting Support
0x1277183b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support
0x12753a13 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support
0x12771948 PluginMain + 447736
5 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
6 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib
0x91981a26 __recvfrom + 10
1 libsystem_c.dylib
0x94d9c16d recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib
0x166d96cf Invoke + 54887
3 ServiceManager-Launcher.dylib
0x166d876e Invoke + 50950
4 ServiceManager-Launcher.dylib
0x166d761f Invoke + 46519
5 ServiceManager-Launcher.dylib
0x166d7671 Invoke + 46601
6 ServiceManager-Launcher.dylib
0x166d76fb Invoke + 46739
7 ServiceManager-Launcher.dylib
0x166d1afe Invoke + 23190
8 ServiceManager-Launcher.dylib
0x166d1ce7 Invoke + 23679
9 ServiceManager-Launcher.dylib
0x166d28c7 Invoke + 26719
10 ServiceManager-Launcher.dylib
0x166d29c5 Invoke + 26973
11 ServiceManager-Launcher.dylib
0x166d5db0 Invoke + 40264
12 ServiceManager-Launcher.dylib
0x166d6059 Invoke + 40945
13 ServiceManager-Launcher.dylib
0x166d6687 Invoke + 42527
14 ServiceManager-Launcher.dylib
0x166d6884 Invoke + 43036
15 ServiceManager-Launcher.dylib
0x166c8826 Login + 1654
16 ServiceManager-Launcher.dylib
0x166c9c71 Login + 6849
17 ServiceManager-Launcher.dylib
0x166d6df3 Invoke + 44427
18 ServiceManager-Launcher.dylib
0x166d9341 Invoke + 53977
19 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
20 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
21 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8a042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl
0x16bab177 APXGetHostAPI + 2598999
4 com.adobe.adobeswfl
0x16bc60ee APXGetHostAPI + 2709454
5 com.adobe.adobeswfl
0x16bab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x16bab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x16bab426 APXGetHostAPI + 2599686
8 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8a042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl
0x16bab177 APXGetHostAPI + 2598999
4 com.adobe.adobeswfl
0x16d22428 APXGetHostAPI + 4135688
5 com.adobe.adobeswfl
0x16bab29c APXGetHostAPI + 2599292
6 com.adobe.adobeswfl
0x16bab307 APXGetHostAPI + 2599399
7 com.adobe.adobeswfl
0x16bab426 APXGetHostAPI + 2599686
8 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
9 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
10 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib
0x9197cfb6 semaphore_wait_trap + 10
1 com.adobe.illustrator
0x00678014 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3309284
2 com.adobe.illustrator
0x006791f9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313865
3 com.adobe.illustrator
0x006793c9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
4 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
6 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 20:
0 libsystem_kernel.dylib
0x9197cfb6 semaphore_wait_trap + 10
1 com.adobe.illustrator
0x00678014 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3309284
2 com.adobe.illustrator
0x006791f9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313865
3 com.adobe.illustrator
0x006793c9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
4 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
6 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
7 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib
0x9197cfce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x942ff311 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2245e124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
5 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib
0x9197cfce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x942ff311 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2245e124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
5 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib
0x9197cfce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x942ff311 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2245e124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
5 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib
0x9197cfce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x942ff311 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2245e124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
5 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 25:
0 libsystem_kernel.dylib
0x9197cfce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x942ff311 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2245e124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
5 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 26:
0 libsystem_kernel.dylib
0x9197cfce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x942ff311 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2245e124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
5 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 27:
0 libsystem_kernel.dylib
0x9197cfce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore
0x942ff311 MPWaitOnSemaphore + 104
2 MultiProcessor Support
0x2245e124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore
0x942ff56e PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
5 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
6 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 28:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 31:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 32:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 33:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 34:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 35:
0 libsystem_kernel.dylib
0x919817ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9ba89d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9ba8a042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x94332b2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore
0x943326ea TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore
0x9433289d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore
0x94312ea0 TimerThread + 89
7 libsystem_pthread.dylib
0x9ba875fb _pthread_body + 144
8 libsystem_pthread.dylib
0x9ba87485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9ba8ccf2 thread_start + 34
Thread 36:
0 libsystem_kernel.dylib
0x91982046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9ba88dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9ba8ccce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x246a7ab0 ecx: 0x966943ba edx: 0x00002860
edi: 0x00003de0 esi: 0x2d5045b0 ebp: 0xbfffc648 esp: 0xbfffc510
ss: 0x00000023 efl: 0x00010246 eip: 0x92445b7f cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x2d5045b0
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 - 0x10ddfe7 +com.adobe.illustrator (399 - 15.0.2) <E981EB14-E985-235C-5B50-36ECD01A3851> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x13fe000 - 0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x153a000 - 0x154afff com.apple.carbonframeworktemplate (1.0 - 1.0) <52191201-4C2A-FC9B-06E4-0327B5203D7E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x154f000 - 0x156aff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x1584000 - 0x15c8fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <AF5B961D-03B5-1F8F-0DE0-E7DE0863E578> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x162b000 - 0x162bfff +SPBasic (0) <574E14ED-6879-7536-E9A1-77F66D81FCBB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x162f000 - 0x1635ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x163d000 - 0x1752fff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1775000 - 0x1c9bfff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1ddc000 - 0x1e18fff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1e21000 - 0x1e47ff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
How did you get to 10.9.1? A clean install or did you do an inplace update and migrate you CS installation. If the latter then you should probably uninstall, run the Cleaner tool and reinstall the entire CS Suite. Adobe products don't do well with migration.
Similar Messages
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Illustrator CS5 crashes when scrolling through font menu.
Hello Adobe Community,
I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
Here is a list of things I have tried so far (at least what I remember):
* I have deactivated and deleted the font I believed to be corrupt.
* I have validated all my fonts with FontBook and deleted all corrupt files.
* I have turned off the "enable missing glyph protecting" in the preferences.
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* I have prayed to Jebus.
So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
Can anybody please help me figure this out?
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Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function.Hello Adobe Community,
I am in desperate need of help with my Illustrator CS5 program. It has suddenly started to crash when I scroll through the Font menu from the Type menu at the top of the program. I am using a late 2013 Macbook Pro 13" with retina display on OSX 10.9.2. I am using Illustrator CS5 v15.0.0. I have read through scores of forum threads and tried every solution that was suggested and still cannot resolve this problem. I am stumped and my back is up against the wall. My work flow has now slowed to crawl since I have to now search through fonts using FontBook then manually type in the font I need in the font character field. I believe this problem is due to a corrupt font. The trouble started after I installed a new font. I have since deactivated and deleted that font but the problem persists. I am not a "tech head" so I don't know how to generate those long code pages that some can. I can make pretty pictures with Adobe products but I can't service those Adobe products.
Here is a list of things I have tried so far (at least what I remember):
* I have deactivated and deleted the font I believed to be corrupt.
* I have validated all my fonts with FontBook and deleted all corrupt files.
* I have turned off the "enable missing glyph protecting" in the preferences.
* I have used FontNuke to delete my font caches.
* I have reset my Pram.
* I have repaired all my permission with disk utility.
* I have removed all fonts except for the standard system fonts.
* I have uninstalled Illustrator and done a clean install (my system was migrated from a backup-however is has worked fine for months).
* I have deleted my library/preferences/abobefnt.plst.
* I have change the font preview to small.
* I deleted all my fonts and restored them from time machine from before I had installed that last font I believed to be buggy.
* I have prayed to Jebus.
So far none of this has worked. The closest I got was after deleting all the corrupt fonts with FontBook. It worked for a day. Then the next day started crashing again. I am completely lost at this point. I don't know what else to do.
Can anybody please help me figure this out?
BK
Update - I figured out how those crash reports are done so if anyone thinks they can help but needs to see a report please let me know and I will paste it into a reply.
Update 2 - I tried turning off the font preview all together and this seems to have stopped the crashes so far. I think the bug can be isolated to this function. Problem is I need that function. -
Illustrator CS4 crashes when scrolling through fonts via the character palette
Hi,
Question say it all - am using CS4 on macbook pro laptop. Does anyone have any idea why this would happen every time since installation? It only crashes when previewing fonts via the character window.
AntHi & thanks for your reply.
No problems with the fonts as far as I can tell via font book validation.
Ant -
Illustrator CS5 crash when loading variable library
Hi,
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*Illustrator CS5 running on Windows XP SP3
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CS5 crashes when checking fonts (Find Font) in document from CS3
A number of files and templates imported from CS3 work fine in CS5, but I have multiple multiple files which crash everytime the find font button is pressed followed by "find first".
Some of these files are a very simple template that contains few text lines and place holders.
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Solution:
Open the CS3 file in CS5
IMMEDIATELY export this file using the Indesign markup format (.IDML)
Open the IDML file and the spurious fonts have disappeared AND the file can now be edited without crashing.
Hope that this assists others,
Ian -
Illustrator CS5 crashing when trying to save (OS X Yosemite 10.10)
Seriously annoying bug - when I try to save my work in a specific folder, it crashes. no warning.
Does CS5 not work with OS X? There is no update available through the update link in Illustrator.fabcomeau,
The right order/way is to update the OS, then reinstall the applications. Was that how you did it?
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Illustrator CS5 crashing when navigating with finder
I am running AI cs5 on a Macbook pro running Yosemite. It was working for about a week, but now EVERY time I use the file menu, weather to open a file, save a file, look at a file, through Illustrator's "file" menu, the program crashes.
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Illustrator CS5 Crashing when Quit OSX
Hello
I have had illustrator for a while but have not used it, its only since the other week i decided t start learning it via the classroom in a book training books and realised every time the program was quit, i would get the message 'Illustrator has Quit' right at the end.
I am on the latest CS5 update and was wondering what the problem may be?
I am using a 2010 macbook pro with 10.6.6
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Adobe Illustrator CS6 crashes when I "Save As"
With iOS Yosemite installed, now my Adobe Illustrator CS6 crashes when I "Save As". And I have to reopen it every time. Any help?
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I hope this is the correct place, format, etc.
Illustrator keeps crashing when I try to 'save to' a different location than whatever the default happens to be.
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1/21/15 4:40:47.126 PM Adobe Illustrator[588]: 6 Adobe Illustrator 0x0011265e _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStr ingERNS2_14QAttributeListEPS3_PNS2_8QProjectEl + 1005154
Process: Adobe Illustrator [546]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Responsible: Adobe Illustrator [546]
__IMPORT 000000000c433000-000000000c434000 [ 4K] rwx/rwx SM=PRV /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
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Since I upgraded to Mavericks, Photoshop CS5 crashes when I try to print.
Since I upgraded to Mavericks, Photoshop CS5 crashes when I try to print.
5/26/14 1:16:12.535 PM ReportCrash[790]: Saved crash report for Adobe Photoshop CS5[355] version 12.0 (12.0x20100407.r.1103] [12.0) to /Users/nancyfarlow/Library/Logs/DiagnosticReports/Adobe Photoshop CS5_2014-05-26-131612_Nancys-iMac.crash
5/26/14 1:16:25.588 PM com.apple.launchd.peruser.501[202]: (com.adobe.Photoshop.31536[841]) Spawned and waiting for the debugger to attach before continuing...
5/26/14 1:16:33.534 PM Adobe Photoshop CS5[841]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: mach-o, but wrong architecture
5/26/14 1:16:35.473 PM Adobe Photoshop CS5[841]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
5/26/14 1:16:35.473 PM Adobe Photoshop CS5[841]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
5/26/14 1:27:52.000 PM kernel[0]: Data/Stack execution not permitted: Adobe Photoshop [pid 841] at virtual address 0x7fff7425f000, protections were read-write
5/26/14 1:27:52.909 PM com.apple.launchd.peruser.501[202]: (com.adobe.Photoshop.31536[841]) Job appears to have crashed: Bus error: 10
5/26/14 1:27:53.130 PM ReportCrash[1624]: Saved crash report for Adobe Photoshop CS5[841] version 12.0 (12.0x20100407.r.1103] [12.0) to /Users/nancyfarlow/Library/Logs/DiagnosticReports/Adobe Photoshop CS5_2014-05-26-132753_Nancys-iMac.crash
5/26/14 1:28:11.863 PM Adobe Photoshop CS5[1664]: Error loading /Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: dlopen(/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QX PScriptingAdditions, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/QXPScriptingAdditions.osax/Contents/MacOS/QXPScript ingAdditions: mach-o, but wrong architecture
5/26/14 1:28:12.935 PM Adobe Photoshop CS5[1664]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
5/26/14 1:28:12.935 PM Adobe Photoshop CS5[1664]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
Process:
Adobe Photoshop CS5 [841]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Responsible:
Adobe Photoshop CS5 [841]
2 com.adobe.Photoshop
0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
3 com.adobe.Photoshop
0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4 com.adobe.Photoshop
0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
5 com.adobe.Photoshop
0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6 com.adobe.Photoshop
0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
7 com.adobe.Photoshop
0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
8 com.adobe.Photoshop
0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
9 com.adobe.Photoshop
0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop
0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop
0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop
0x00000001000d6a7e 0x100000000 + 879230
13 com.adobe.Photoshop
0x00000001000d6a9e 0x100000000 + 879262
14 com.adobe.Photoshop
0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop
0x0000000100071d74 0x100000000 + 466292
16 com.adobe.Photoshop
0x000000010006716f 0x100000000 + 422255
17 com.adobe.Photoshop
0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop
0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
20 com.adobe.Photoshop
0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
21 com.adobe.Photoshop
0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop
0x0000000100068e82 0x100000000 + 429698
23 com.adobe.Photoshop
0x0000000100238308 0x100000000 + 2327304
24 com.adobe.Photoshop
0x00000001002383a7 0x100000000 + 2327463
25 com.adobe.Photoshop
0x0000000100002ea4 0x100000000 + 11940
0x100000000 -
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0x104d30000 -
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0x105a28000 -
0x105a44fff +AdobeBIB (1) <7A792F27-42CC-2DCA-D5DF-88A2CE6C2626> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105a4e000 -
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Illustrator CC - CRASHES when creating/opening new document.
My Illustrator CC crashes when:
- when I open any *.ai file saved on my disk
- when I try to create new file
I can open the Illustrator (blank, without any document) but as soon as I want to open some document or create (File/New) it crashes immediatelly wit "Illustrator stopped responding" and it closes.
I tried to reinstall it but it didnt help.
I have brand new (got it for 10 days) PC with Windows 8.1
Yesterday Illustrator worked without a problem. Today it just can not run.
Please help. Thank youPablo,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
AI CS5 crashes when saving - I have tried everything including uninstalling and re-installing
At 80% of my attempts to save adobe illustrator cs5 crashes. Very rarely does the .ai file actually save, but it has on a few occasions.
GP,
Did you use the full three step way?
Uninstall, run the Cleaner Tool, and reinstall?
http://www.adobe.com/support/contact/cscleanertool.html
Working now and again, it may be caused by some strange interference.
The full general list of things to try includes interference from specific applications in Item 7) in 5).
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Indesign CS5 Crashes When Exporting Layer to Incopy
I had a designer who emailed me last week stating she was having problems with Indesign CS5 crashing when she exported her text layer to Incopy. I thought it might just be her machine; however, I've experienced the same problem today five times. Is this a known issue? Has anyone else experienced this? I'm in Indesign CS5 (7.0.3).
Corrupt font perhaps?
Bob -
My illustrator CS6 crashes when i try to open an AI file with RGB color mode
My illustrator CS6 crashes when i try to open an AI file with RGB color mode. I worked on this file yesterday and changed it to RGB mode. Today i tried to open the file again but illustrator won't open it and crashes. It does work when i want to open a file with CMYK color mode.
Anyone know how to fix this ?Have you tried trashing the prefs?
-
Bridge CS5 crashes when opening
Joseph Heller would be proud.
Adobe Bridge, CS5 crashes when starting up. I downloaded Photoshop CS5 Extended, installed it on my new MacBook Air (this computer has never seen any CSx product). Installed the CS5 serial number, installed the SC4 legacy serial number, all is well. Photoshop runs fine. I installed all my Nik plugins and Bokeh Plugin. All is well. I tried running Bridge, and it crashes during the launch "The operation could not be completed. An unknown operating system error has occurred." Adobe released an update, which I downloaded, but during installation, it too crashed (couldn't perform the update and provided a link to Adobe support.
Fours hours later with Adobe. Tried:
1) Deleting the PLIST file for Bridge, no luck.
2) Tried the Option Bridge trick to reset all preferences in Bridge, no luck.
3) Created a new Admin account, logged into it, Bridge worked.
4) Adobe technical help said it is now an Apple problem since the program worked with the new admin account.
5) Apple said pound sand, it's an Adobe program, it should work regardless of which admin account.
6) Back to Adobe, talked to third level (still tier 1) person, it's an Apple problem. He suggested deactivating Photoshop, un-install Photoshop, run a clean script (which I just downloaded but haven't tried) which will wipe out any files that has to do with CS5 that the un-install program doesn't un-install (totally logical), re-download and re-install everything, again (I haven't tried this yet).
Doing a Google search for Bridge crashing while opening reveals a frightening amount of comments with people having similar problems (don't even get me started about Adobe Air).
Does anyone have any suggestions?
Thanks,
Arnie...Guess I'll have to take it to the Apple store and have them reinstall everything. My first experience with Macs is making Microsoft look totally brilliand at this point. I guess the thing that has really ticked me off about this whole thing is that Apple support (who must obviously know of this kind of problem) wouldn't give me the time of day unless I paid $249 for their care plan because I was past my 90 day "warranty"
Sorry to hear that and yes, support from big companies is not what it should be, can't argue with that.
However assuming you did back up important files (if you had any in that short period) and you have all the serial numbers there should be no problem to install all of it your self again if needed.
If you keep pressing the on/off button on your machine it will get you a force Quit and the machine will shut down. The press again to restart and if no luck try to insert the install disk (but here i'm a bit at loss, don't use Lion yet and have not bought a new Mac for 3 years but I assume there is still an install or repair disk that comes with your MacBook??)
With the disk in the player keep pressing the 'c' key when starting the computer and the computer starts from the disk.
You can first use disk utility from the install disk and use the option to check and repair disk first.
It really is not difficult and you will be better off when experience installation by yourself and in no time don't need support anymore
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