Illustrator CS5 OSX 10.6.7 - Shift key not working properly.

The shift key no longer works as it should in illustrator ie. doesn't constrain proportions.
I've searched around for this problem and none of the solutions have worked. I have tried restarting my mac; closing all applications and reopening Illustrator on it's own; and I have tried deleting the preferences file. All to no avail.
Thanks for any help.

Managed to solve the issue. I use chrome and even then there were no chrome processes running at the time. It turns out that it was FontExplorer X Pro; which I forgot that it opened automatically on startup. It seems I have to open Illustrator first, then FontExplorer afterwards; otherwise this problem happens.
Pain in the ass but oh well. Thanks for the help.

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