Illustrator cs5 portable shuts down after I save a file

I have illustrator cs5 that worked just fine on my old pc. I am using it now on my new pc (win 7, 64 bit, 8GB Ram, i5 3.40GHz) but every time I try to save a file no matter how small, illustrator shuts down completely. Someone help please.

Does that happen with that file only or with any other files as well?
Did you try to create a new file and save it?
What error message do you get? Please attach an error screenshot.
Which operating system do you use?
Since when are you facing this issue? Did it ever work before?
What changes did you make after which you are facing this issue?
~ Arpit

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This is what I am getting when I get "details." It is not giving me a report. I'm sorry if it is too much. Not sure what to send or tell you.
Details follow:
Process:
Adobe Photoshop CS5 [652]
Path:
/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:
com.adobe.Photoshop
Version:
12.0 (12.0x20100407.r.1103] [12.0)
Code Type:
X86-64 (Native)
Parent Process: launchd [150]
Responsible:
Adobe Photoshop CS5 [652]
User ID:
502
Date/Time:
2014-04-16 16:35:27.633 -0400
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 1F2C4F3E-5E6B-3D9B-95BC-93A3BC78FA3D
Sleep/Wake UUID: F8FE9893-9203-4041-8B08-53D9AF2D833A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff72717818
VM Regions Near 0x7fff72717818:
__DATA
00007fff726fe000-00007fff72700000 [
8K] rw-/rwx SM=COW /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
--> __DATA
00007fff72700000-00007fff72755000 [ 340K] rw-/rwx SM=COW /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
unused shlib __DATA
00007fff72755000-00007fff7278d000 [ 224K] rw-/rwx SM=COW system shared lib __DATA not used by this process
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   ???
0x00007fff72717818 OBJC_CLASS_$_NSMutableArray + 0
1   com.apple.print.framework.PrintCore
0x00007fff8cec56f1 PMRelease + 43
2   com.adobe.Photoshop
0x0000000100c237cf AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9727123
3   com.adobe.Photoshop
0x0000000100c23e7d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728833
4   com.adobe.Photoshop
0x0000000100c23eb7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728891
5   com.adobe.Photoshop
0x0000000100c23da5 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9728617
6   com.adobe.Photoshop
0x0000000100aee053 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8459543
7   com.adobe.Photoshop
0x0000000100768c64 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4768040
8   com.adobe.Photoshop
0x0000000100af067e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8469314
9   com.adobe.Photoshop
0x0000000100af0be9 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8470701
10 com.adobe.Photoshop
0x0000000100af1295 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8472409
11 com.adobe.Photoshop
0x000000010007bbdc 0x100000000 + 506844
12 com.adobe.Photoshop
0x00000001000d6a7e 0x100000000 + 879230
13 com.adobe.Photoshop
0x00000001000d6a9e 0x100000000 + 879262
14 com.adobe.Photoshop
0x0000000100066eb1 0x100000000 + 421553
15 com.adobe.Photoshop
0x0000000100071d74 0x100000000 + 466292
16 com.adobe.Photoshop
0x000000010006716f 0x100000000 + 422255
17 com.adobe.Photoshop
0x0000000100067232 0x100000000 + 422450
18 com.adobe.Photoshop
0x00000001012f0007 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16856267
19 com.apple.AppKit
0x00007fff8328db89 -[NSApplication run] + 646
20 com.adobe.Photoshop
0x00000001012ee19c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16848480
21 com.adobe.Photoshop
0x00000001012ef3c7 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16853131
22 com.adobe.Photoshop
0x0000000100068e82 0x100000000 + 429698
23 com.adobe.Photoshop
0x0000000100238308 0x100000000 + 2327304
24 com.adobe.Photoshop
0x00000001002383a7 0x100000000 + 2327463
25 com.adobe.Photoshop
0x0000000100002ea4 0x100000000 + 11940
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff874d1662 kevent64 + 10
1   libdispatch.dylib
0x00007fff8712e43d _dispatch_mgr_invoke + 239
2   libdispatch.dylib
0x00007fff8712e152 _dispatch_mgr_thread + 52
Thread 2:
0   libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2   com.adobe.amt.services
0x0000000109696c53 AMTConditionLock::LockWhenCondition(int) + 37
3   com.adobe.amt.services
0x000000010968fcce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4   com.adobe.amt.services
0x0000000109696cbe AMTThread::Worker(void*) + 28
5   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff874cca6e semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore
0x00007fff8ad7f47b MPWaitOnSemaphore + 77
2   MultiProcessor Support
0x000000010c22ebd3 ThreadFunction(void*) + 69
3   com.apple.CoreServices.CarbonCore
0x00007fff8ad7f6c3 PrivateMPEntryPoint + 58
4   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
5   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
6   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2   com.apple.CoreServices.CarbonCore
0x00007fff8adae800 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8adae9ff TSWaitOnConditionTimedRelative + 172
4   com.apple.CoreServices.CarbonCore
0x00007fff8ad7f145 MPWaitOnQueue + 192
5   AdobeACE
0x000000010592923d 0x1058ef000 + 238141
6   AdobeACE
0x0000000105928bea 0x1058ef000 + 236522
7   com.apple.CoreServices.CarbonCore
0x00007fff8ad7f6c3 PrivateMPEntryPoint + 58
8   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
9   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff874d0a3a __semwait_signal + 10
1   libsystem_c.dylib
0x00007fff89a5adc0 nanosleep + 200
2   com.adobe.PSAutomate
0x000000010e5820fb ScObjects::Thread::sleep(unsigned int) + 59
3   com.adobe.PSAutomate
0x000000010e564033 ScObjects::BridgeTalkThread::run() + 163
4   com.adobe.PSAutomate
0x000000010e5821f6 ScObjects::Thread::go(void*) + 166
5   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 6:
0   libsystem_kernel.dylib
0x00007fff874cca1a mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff874cbd18 mach_msg + 64
2   com.apple.CoreFoundation
0x00007fff84657155 __CFRunLoopServiceMachPort + 181
3   com.apple.CoreFoundation
0x00007fff84656779 __CFRunLoopRun + 1161
4   com.apple.CoreFoundation
0x00007fff846560b5 CFRunLoopRunSpecific + 309
5   com.apple.AppKit
0x00007fff8343a16e _NSEventThread + 144
6   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
7   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
8   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2   com.adobe.adobeswfl
0x00000001453e404d APXGetHostAPI + 2430509
3   com.adobe.adobeswfl
0x00000001451a5a39 APXGetHostAPI + 77849
4   com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5   com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6   com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 8:
0   libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfb9c3b _pthread_cond_wait + 727
2   com.adobe.adobeswfl
0x00000001453e404d APXGetHostAPI + 2430509
3   com.adobe.adobeswfl
0x00000001451a5a39 APXGetHostAPI + 77849
4   com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5   com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6   com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 9:
0   libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfb9c77 _pthread_cond_wait + 787
2   com.adobe.adobeswfl
0x00000001453e4019 APXGetHostAPI + 2430457
3   com.adobe.adobeswfl
0x0000000145579943 APXGetHostAPI + 4091683
4   com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5   com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6   com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 10:
0   libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfb9c77 _pthread_cond_wait + 787
2   com.adobe.adobeswfl
0x00000001453e4019 APXGetHostAPI + 2430457
3   com.adobe.adobeswfl
0x000000014540095c APXGetHostAPI + 2547516
4   com.adobe.adobeswfl
0x00000001453e4161 APXGetHostAPI + 2430785
5   com.adobe.adobeswfl
0x00000001453e42ba APXGetHostAPI + 2431130
6   com.adobe.adobeswfl
0x00000001453e43b0 APXGetHostAPI + 2431376
7   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
8   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
9   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 11:
0   libsystem_kernel.dylib
0x00007fff874d091a __recvfrom + 10
1   ServiceManager-Launcher.dylib
0x0000000110312982 Invoke + 54020
2   ServiceManager-Launcher.dylib
0x0000000110311adf Invoke + 50273
3   ServiceManager-Launcher.dylib
0x0000000110310b26 Invoke + 46248
4   ServiceManager-Launcher.dylib
0x0000000110310b81 Invoke + 46339
5   ServiceManager-Launcher.dylib
0x0000000110310c02 Invoke + 46468
6   ServiceManager-Launcher.dylib
0x000000011030b30d Invoke + 23695
7   ServiceManager-Launcher.dylib
0x000000011030b4a6 Invoke + 24104
8   ServiceManager-Launcher.dylib
0x000000011030bf2f Invoke + 26801
9   ServiceManager-Launcher.dylib
0x000000011030c01d Invoke + 27039
10 ServiceManager-Launcher.dylib
0x000000011030f31f Invoke + 40097
11 ServiceManager-Launcher.dylib
0x000000011030f5c5 Invoke + 40775
12 ServiceManager-Launcher.dylib
0x000000011030fb84 Invoke + 42246
13 ServiceManager-Launcher.dylib
0x000000011030fd71 Invoke + 42739
14 ServiceManager-Launcher.dylib
0x0000000110301daf Login + 1773
15 ServiceManager-Launcher.dylib
0x0000000110303295 Login + 7123
16 ServiceManager-Launcher.dylib
0x00000001103102a8 Invoke + 44074
17 ServiceManager-Launcher.dylib
0x00000001103126c1 Invoke + 53315
18 libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
19 libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
20 libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 12:
0   libsystem_kernel.dylib
0x00007fff874d0716 __psynch_cvwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfb9c77 _pthread_cond_wait + 787
2   com.apple.CoreServices.CarbonCore
0x00007fff8adae9e7 TSWaitOnConditionTimedRelative + 148
3   com.apple.CoreServices.CarbonCore
0x00007fff8adae609 TSWaitOnSemaphoreCommon + 424
4   com.apple.CoreServices.CarbonCore
0x00007fff8ad6a1c4 AsyncFileThread(void*) + 257
5   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 13:: Dispatch queue: NSOperationQueue Serial Queue
0   libsystem_kernel.dylib
0x00007fff874d0746 __psynch_mutexwait + 10
1   libsystem_pthread.dylib
0x00007fff8cfba779 _pthread_mutex_lock + 372
2   com.apple.Foundation
0x00007fff8c05022b -[NSLock lock] + 145
3   com.apple.AppKit
0x00007fff834fefc1 __37-[NSUIHeartBeat updateHeartBeatState]_block_invoke135 + 62
4   com.apple.Foundation
0x00007fff8c06d0b5 -[NSBlockOperation main] + 75
5   com.apple.Foundation
0x00007fff8c04c8ac -[__NSOperationInternal _start:] + 642
6   com.apple.Foundation
0x00007fff8c04c54b __NSOQSchedule_f + 64
7   libdispatch.dylib
0x00007fff8712c2ad _dispatch_client_callout + 8
8   libdispatch.dylib
0x00007fff8712e68f _dispatch_queue_drain + 451
9   libdispatch.dylib
0x00007fff8712f9dd _dispatch_queue_invoke + 110
10 libdispatch.dylib
0x00007fff8712dfa3 _dispatch_root_queue_drain + 75
11 libdispatch.dylib
0x00007fff8712f193 _dispatch_worker_thread2 + 40
12 libsystem_pthread.dylib
0x00007fff8cfb8ef8 _pthread_wqthread + 314
13 libsystem_pthread.dylib
0x00007fff8cfbbfb9 start_wqthread + 13
Thread 14:
0   libsystem_kernel.dylib
0x00007fff874d0e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8cfb8f08 _pthread_wqthread + 330
2   libsystem_pthread.dylib
0x00007fff8cfbbfb9 start_wqthread + 13
Thread 15:: com.apple.appkit-heartbeat
0   libsystem_kernel.dylib
0x00007fff874d0a3a __semwait_signal + 10
1   libsystem_c.dylib
0x00007fff89a5adc0 nanosleep + 200
2   libsystem_c.dylib
0x00007fff89a5acb2 usleep + 54
3   com.apple.AppKit
0x00007fff834fe21d -[NSUIHeartBeat _heartBeatThread:] + 2132
4   com.apple.Foundation
0x00007fff8c0ab76b __NSThread__main__ + 1318
5   libsystem_pthread.dylib
0x00007fff8cfb7899 _pthread_body + 138
6   libsystem_pthread.dylib
0x00007fff8cfb772a _pthread_start + 137
7   libsystem_pthread.dylib
0x00007fff8cfbbfc9 thread_start + 13
Thread 16:
0   libsystem_kernel.dylib
0x00007fff874d0e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib
0x00007fff8cfb8f08 _pthread_wqthread + 330
2   libsystem_pthread.dylib
0x00007fff8cfbbfb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff72717778 rbx: 0x0000600002242af0 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x0000600002242af0 rsi: 0x00006080004097e8 rbp: 0x00007fff5fbff380 rsp: 0x00007fff5fbff378
   r8: 0x0000000000000001   r9: 0x0000000000000001 r10: 0x00007fff903f14ae r11: 0x00007fff8cec56c6
r12: 0x000060800145f350 r13: 0x00006080004097e0 r14: 0x0000000000000001 r15: 0x00007fff5fbff4b0
rip: 0x00007fff72717818 rfl: 0x0000000000010206 cr2: 0x00007fff72717818
Logical CPU:
1
Error Code:
0x00000015
Trap Number:
14
Binary Images:
0x100000000 -
0x1026b5fff +com.adobe.Photoshop (12.0 - 12.0x20100407.r.1103] [12.0) <B69D89E5-01DD-C220-48B1-E129D0574536> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x103295000 -
0x10330dfef +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103323000 -
0x103329fff org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103331000 -
0x103341ff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10334c000 -
0x103350fff com.apple.agl (3.2.3 - AGL-3.2.3) <5358D6CD-D890-3D83-B0F3-1C96C0128430> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103357000 -
0x10355dfef +com.adobe.linguistic.LinguisticManager (5.0.0 - 11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x1035f0000 -
0x10379efef +com.adobe.owl (AdobeOwl version 3.0.91 - 3.0.91) <C36CA603-EFFB-2EED-6CEE-0B532CE052D2> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103840000 -
0x103c70fef +AdobeMPS (1) <FA334142-5343-8808-7760-4318EB62AD51> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103dca000 -
0x1040f5ff7 +AdobeAGM (1) <52E17D56-6E7A-A635-82ED-5DE1F3E5045D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1041c2000 -
0x1044eafe7 +AdobeCoolType (1) <9E03F47A-06A3-F1F4-AC4C-76F12FACC294> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104582000 -
0x1045a3ff7 +AdobeBIBUtils (1) <F7150688-2C15-0F0C-AF24-93ED82FC321A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1045b0000 -
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0x7fff848f5ff7 libSystem.B.dylib (1197.1.1) <5292BF21-9406-32D5-8BB3-7DD02C672FA0> /usr/lib/libSystem.B.dylib
0x7fff848f6000 -
0x7fff8491afff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff8491b000 -
0x7fff84a89ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff84a8a000 -
0x7fff84a9affb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff84a9b000 -
0x7fff84ee9fff com.apple.VideoToolbox (1.0 - 1273.49) <27177077-9107-3E06-ADAD-92B80E80CDCD> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff84eea000 -
0x7fff84ef4ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff84f52000 -
0x7fff84f6dff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff84f6e000 -
0x7fff84f70fff libRadiance.dylib (1042) <B91D4B97-7BF3-3285-BCB7-4948BAAC23EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff84f71000 -
0x7fff84f77fff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x7fff854c6000 -
0x7fff854c7ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff854c8000 -
0x7fff85664ff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff85665000 -
0x7fff8566fff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff85670000 -
0x7fff8567dfff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8567e000 -
0x7fff8574ffff com.apple.QuickLookUIFramework (5.0 - 622.7) <13841701-34C2-353D-868D-3E08D020C90F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x7fff85828000 -
0x7fff85c09ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff85c0a000 -
0x7fff85c55fff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff85c56000 -
0x7fff85d06ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff85d07000 -
0x7fff85d07fff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff85d08000 -
0x7fff85d40ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff85d41000 -
0x7fff85d71fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff85d72000 -
0x7fff85d7bff7 libcldcpuengine.dylib (2.3.58) <C8785704-6195-3129-86CA-20F0F3C20F15> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengine.dyli

Re: Illustrator CS5.5 - Will edit but cannot save .ai files created in CS3

Hi! I recently installed Illustrator CS5.5 over CS3 (as part of a CS5.5 CS upgrade). I did not uninstall CS3, as I still sometimes need to use it with collegues who have not upgraded. I am on a PC with Windows 7 (64 bit).
Today I opened an .ai file I had created in CS3 about 6 months ago, edited it and attempted to save it as a CS5 .ai file. It would not alow this, popping up a message saying "Can't save the illustration!".
So, I attempted to save it as a CS3 .ai file, and recieved another error message. In teh end, I just had to close down Illustartor and lose my work. I will re-do it in CS3.
Anyone got any idea what the problem might be?
Help!
Cheers
Angus

Thanks for the response.
No mysteries here…… I just have a common or garden single home PC installation of Windows 7 (64 bit) and the file I was trying to use in CS5.5 is simply a series of charts (graphs) – each in a separate layer - that are then placed in a report. File is 454 kb.

Photoshop CS6 continually shuts down when I save a file I am working on. Any ideas how to fix this?

Photoshop CS6 continually shuts down on me when I go to save a file I am working on. I work primarily in this software, and this continual shut down happens at least 10+ times a day. Any ideas on how to fix this would be greatly appreciated!

Does that happen with that file only or with any other files as well?
Did you try to create a new file and save it?
What error message do you get? Please attach an error screenshot.
Which operating system do you use?
Since when are you facing this issue? Did it ever work before?
What changes did you make after which you are facing this issue?
~ Arpit

Shuts down when I save any file big or small

I have Adobe CS5 and run it on a MacBookPro and recently AI started shutting down when I try to save a file. I tried to create a small mock file to save and it did the same thing. SO no matter the size of the file it just shuts down. I also restarted my computer and made sure I had nothing else open and it still does the same thing. Need Help, can't finish my work with out it!!!

So...I deleted all printers attached to my computer thru the server and it still wouldn't let me save as an ai. file. But I tried to save as an .eps file and it let me. Before it wouldn't let me save matter the extension. Would you have an idea why it wouldn't save the ai. file and shut down?

Photoshop CS3 shuts down after opening a PSD file with layers

Hello, I have met a problem with Photoshop CS3 (Windows XP SP2, no network printer) - after opening a PSD file with layers (saved with CS2) Photoshop shuts down. No error message.
Can some of you help me? (The only software that I have installed after Creative Suite CS3 is Corel X4. I have installed no upgrades of CS3.)

> I have installed no upgrades of CS3
You should!
Even if it doesn't help here you should.

Toshiba recovery, shuts down after disc 1 deleting files. then when i start it said OS not found.

hello to all, i have a problem with my Toshiba A305D-S6848, it's my first time to recover this laptop then, idk what to click.. at first when i insert the disc 1, then started the laptop and an option pop out i selected the 2nd option and it says deleting all of the stuff in my hard drive, then after a few hours when it's finish it said , its done deleting and the cd open up and the laptop was shut down by himself, then i wait if it's going to restart but it didn't . when i start it the toshiba loads and then a while it said "OS not found" what should i do? i don't even use my second disc? and when i start it again to do the step again it just show a black screen with this one "_" and it shutdown help me..

Satellite A305D-S6848
after you recovered your laptop what mostly program or softwares do you install??
I would get rid of all the trial software. See the spec above. I would replace Norton 360 with Microsoft's Security Essentials.
The only application I feel is essential is a full-system backup. The following three are good.
   Norton Ghost
   Acronis Trueimage
   Storagecraft Shadowprotect
We make an image every night for every machine.
-Jerry

Illustrator CS5 Error - "Not enough memory to save the file"

Hey guys,
I'm experiencing difficulties in exporting website from .AI to .PSD using Illustrator CS5.1 under Windows7 Home Premium 64bit. The error message says "Not enough memory to save the file".
I can assure you that i've got enough memory for scratch disks and my computer is powerful enough to handle this operation. The funny thing is that i am able to export the very same .Ai file using Illustrator CS5.1 under Windows XP 32bit on different PC.
I've tried to find a solution online, but it gave no satisfying results so far. So, i think the problem comes from the operating system, but i don't know how to fix it... any suggestions?
Thanks, Steve.

Sad to say I'm running into the same problem with a 40KB file.....
(download the following file and use it)
http://upload.wikimedia.org/wikipedia/commons/8/8c/2.4_GHz_Wi-Fi_channels_%28802.11b%2Cg_W LAN%29.svg
File -> Open
Modify the file slightly:
doubleclick the image
remove the channel 14 info (the text block "14" & "2.484", the T shaped path, the dotted half circle path)
drag a square around the "Channel", "Center Frequency", "(GHz)" text blocks and hold left shift and press the left arrow until the selected items are tighter to the rest of the image
select the bold base line, grab the right middle point to shrink the line (dragging from right to the left) until 'intersect' shows up, then release
click the top left "Back One Level" arrow 2 times so that you are back to the top level (out of isolation mode)
File -> Export -> Choose PSD
Export Options (all default settings)
Color Model RGB
Medium (150ppi)
Write Layers
Preserve Text Editability
Maximum Editability
Antialias
Click OK.....
POOF! ERROR!
"Not enough memory to save the file"
note: saving as .ai file before exporting doesn't solve the problem
My Environment:
Adobe Illustrator 15.0.2
Win7x64 SP1
6GB free RAM (8GB installed)
55GB Free HDD space (256GB total, it's a SSD)
4GB pagefile
Please try the test method provided for yourself and advise, thank you

Hpe 140f pc shuts down. unable to save important files to dvd. cleaned out dust, no improvement.

My desktop HPE 140f shut down two days ago. It will start up again (with the safe mode option screen) but shuts down again before I can finish saving important files to DVD. I recently re-installed Java. No clue.

Welcome to the HP Forum!
EmilyT wrote:
My desktop HPE 140f shut down two days ago. It will start up again (with the safe mode option screen) but shuts down again before I can finish saving important files to DVD. I recently re-installed Java. No clue.
Is the CPU cooling fan running?
Try starting it up again and checking to see if the northbridge and southbridge chips are pretty warm.
Try disconnecting the hard disk and then trying a startup. The PC will complain that it can't find a bootable OS, but it should continue to stay on.
Please post your results
Kind regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Adobe Illustrator CC immediate shut down after opening :(

I've had this problem since I got back to win 7 sp1 pro from win 8.1 pro. (im sure it doesnt happen cuz of this)
Illustrator CC v17.1 (64bit) opens and (crashes) closes really quickly so I cant do anything.
It happens when I open the program as well as when I open a .ai or .eps file.
Sometimes I get to keep it open by clicking the edit tab but then as soon as I leave that it closes.
It's driving me mad. I've uninstalled and reinstalled several times (i mean deep uninstall with Revo Uninstaller) removing even registry entries and leftover folders. It is still the same ****. My drivers are all updated and win 7 updated with the latest updates.
Pc Configuration: (however, as far as I know the issue doesn't have to do with these specs)
2.3Ghz Intel i5
6 GB RAM
Intel Graphics 3000
Help Please. I have Illustrator licenced yet I cant use it.
Even when I try to install and leave trial version still the same.

fabiocimo,
Should I try the Cleaner Tool. Will it interfere to Photoshop and Dreamweaver installations?
It has been used countless times for cleaning up single applications, with no outcry about any real issues.
As far as I know, it will only interfere with files that are common to the uninstalled application and those still installed, and those files will be restored with the reinstallation.
You may have a look at this search term over in the Creative Cloud Download & Install forum:
http://forums.adobe.com/search.jspa?start=0&q=cleaner%20tool&peopleEnabled=true&containerT ype=14&container=4786&dateRange=all&rankBy=date

Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Sorry for the late reply. My email firewall has become a little over zealous & sent a lot of my emails straight to my junk email folder, so I have only just now discovered your reply in my junk mail folder.
The only "don't open files exceeding xxx megabytes" instruction I can find in my Prefs, is in the Bridge Prefs for Thumbnails, & mine is set at 1000mb. The biggest files I handle are bigger than 200mb so I should be able to open a few, not just one.
However, this doesn't explain why I can open a psd format file of 180mb, close it, but then can't open a RAW format file of only 26mb immediately after.
I can open the RAW file only if I restart my computer - very annoying!
However, thanks for the advice about the video card & memory.
So, I'm still stuck as to what the issue is.

Illustrator and Indesign shut down immediately after launching!!

Illustrator and Indesign shut down immediately after launching!!
What do I do?!

Hi Taranwadikwa,
What operating system are you using? What troubleshooting have you tried already?
- Dave

My apple streamer keeps on shutting down after 20 mins iv changed the energy saver etc it still does it any help

my apple streamer continues to shut off after 20 mins, Iv vhanged my energy saver and displays, any help

Just to be clear;
Does it only shut down after twenty minutes when your Apple TV is streaming from the computer, or does it shut down after twenty minutes under any circumstances.
When you say shut down, do you mean the computer shuts down, goes to sleep or crashes.

Since I installed Mountain Lion, my iMac has shut down after 15-20 minutes. I have adjusted screen saver, shut down time, and sleep after. Nothing seems to help, any ideas?

Since I installed Mountain Lion, my iMac has shut down after 15-20 minutes. I have adjusted screen saver, shut down time, and sleep after. Nothing seems to help, any ideas?

As old as your iMac is, have you cleaned out the dust? Dust buildup can lead to over heating issues. Remove any and all things plugged into it including the power cord, Remove the RAM access grille. Vacuum all openings starting with the RAM access area (air intake). Vacuum all ports and plugs, DVD slot and the opening across the top of the rear of the body. Blow compressed air through all your openings and vacuum again to remove any dust you loosend. Reinstall the RAM grille. Plug in the keyboard and mouse if not blue tooth. Insert power cord...
You are now in a perfect position to do a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
Here is a link to a Widget to monitor your temps and other operations:
http://islayer.com/apps/istatpro/

How to find out why my MBP will always try to shut down after 1 hour

Dear all,
this is a question too complicated for me to answer; I have previously tried to solve this problem in a usenet forum (comp.sys.mac.system) - but we didn't get it solved there, and I finally gave up on it. However, it still persists, and it is so annoying that I want to try another approach on it this time using the Apple Discussions Forum.
The problem is as follows: my relatively new (bought in december '09) MacBook Pro 13" (2.53 GHz Intel Core 2 Duo, 4 GB RAM) has a problem: always when I leave it untouched for one hour, something within the system would try to make the computer shut down (system halt). Please note right that this seems NOT to be a hardware-related issue (al least not simply a bad mother-board or sth. similar - there are a lot of threads about MacBooks that seem to shut down immediately, like fainting - this is not the case here). Instead, the system behaves like anytime when a user-requested shut down is invoked - for example, the running applications would check if any changes should be saved, and ask questions. The only thing is: I did not request a system shut down, and even more: I do not WANT the system to shut down. In fact, this whole problem is extremely annoying, since it constantly messes up my open documents (e.g. the TextMate workspace I usually set up, or similar things), forcing me to reestablish my workspace at least once a day. Over time, this can be very annoying for a computer that's used for work!!
During the course of my earlier discussions in the forum, we tried to find out what makes the computer go down - looking through the system log files etc. - but to no avail: we couldn't trace back the event that has caused the system to invoke the shut down procedure. However, it seems that this issue is related to the Mac operating system, and not the hardware - and this is why I ask this question here (and not in the MacBook Pro section). It may be that we simply didn't look in the right place - or not with the right tools - and I hope that there may be some people here with some new ideas how to trace the reason for this procedure. Everything I can tell now with some certainty (and I couldn't do it before in the usenet forum) is that the shutdown seems to be invoked about one hour after the system has been left untouched by a user (no key strokes, no mouse movements); I know this because I use my Mac for a wake up call now - and, since I sometimes need more than an hour for that, I can tell that this problem causes iTunes to quit one hour after the Mac has booted (which makes my wake-up music to switch off... and some of the running applications with no changes to save).
It would be very important for me to solve and remove this annoying problem, and I think that this really shouldn't happen! Needless to say, I haven't set the energy savings settings such that the system would shut down after one hour (in fact, I have set the system to always stay on when attached to a power supply); still, the problem prevails.
Does anyone of You specialists have a good clue or smart suggestion where (or probably how) else to look to find out what causes the shutdown? Thanks a lot for taking the time and considering this annoying problem!
Best,
Björn

Yes - it is a bit frightening... Had other Macs before this MacBook (Pro), and never experienced such a problem. Don't know - of course I look into the Preference settings from time to time, and maybe I have changed that setting on the other computers... it never occurred to me...
What an annoyance such a simple decision to make the auto-shutdown after one hour a default can be! Probably, Apple reconsiders :-D I'd rather prefer an auto-lock of the account (instead of an auto-log off)... but I believe it has been expressed often enough that, in this particular case, the - pardon me - Windows-solution (to offer a simple lock of the account, the Windows-L-key combination, IIRC) is much more practical... to copy that behaviour under Mac OS X, You'd have to go through lengths...
Anyway! Pondind, thank You very much!!! Solved a kind of embarassing, but huge problem of mine!
Best,
Björn

Illustrator cs5 portable shuts down after I save a file

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