Illustrator CS5: Random Crashes When Saving Or Previewing My Work
Hello Adobe Community,
I tend to get errors when I save my work in Illustrator. A few read as follows:
"Unknown Error"
"Can't Save Illustration"
"Not Enough Ram Available"
The last error I got read: "Can't finish previewing. There is not enough memory ID = -108"
These errors don't happen all the time, but they occur often. And when they do occur, more often than not end up crashing Illustrator and can't save whatever I just worked on.
Not sure what's causing them. Here's what I've tried doing:
Cleared my Illustrator preferences
Uninstall the whole Aodbe Suite > Run the Adobe Remover Tool > Reinstall Adobe Suite
Run disk clean up/defragmenter
I get some of these errors even when I only have Illustrator and my browser open - no other programs are running except for anti-virus/malware software.
Here's some trivial information about my machine and the file I'm working on:
RAM: 4GB
The file I'm trying to edit is 0.97MB and stored locally on my desktop (as opposed to a network drive)
Graphics Card: Nvidia GeForce 8400GS (up-to-date)
Hard drive has 231GB of free space
64-bit processor
Runs DirectX 11
I'm in the process of validating my fonts as I've read that invalid fonts sometimes cause issues.
Any other suggestions? Please help me! Thanks in advance!
Have you considered that this could be something you do in the files thmeselves? Gradient meshes, blends, filters all can consume lots of memory and when AI is trying to save the Preview, their combined requirements may exceed what your system can handle. also your file may simply be "bad" in that it may have corrupted data somewhere. This can happen when it was originally created elsewhere or data inserted from an external source using placing or copy&paste....
Mylenium
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0x80950796
0x85b93f03
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0x88f57dde
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Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff82245d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff822463ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff808eb932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff808eadbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff81f4b7ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff81f4b5f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff81f4b4ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff877efeb2 _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff877ef801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.AppKit 0x00007fff87a2adc3 -[NSApplication _realDoModalLoop:peek:] + 442
10 com.apple.AppKit 0x00007fff87a28951 -[NSApplication runModalForWindow:] + 129
11 com.apple.AppKit 0x00007fff87c8e112 -[NSSavePanel runModal] + 318
12 com.adobe.Photoshop 0x00000001012f2a55 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16868793
13 com.adobe.Photoshop 0x00000001000824f8 0x100000000 + 533752
14 com.adobe.Photoshop 0x0000000100c3243c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9789344
15 com.adobe.Photoshop 0x0000000100080e25 0x100000000 + 527909
16 com.adobe.Photoshop 0x0000000100c327e2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 9790278
17 com.adobe.Photoshop 0x00000001004ca733 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2024087
18 com.adobe.Photoshop 0x0000000100074b6f 0x100000000 + 478063
19 com.adobe.Photoshop 0x00000001000711ba 0x100000000 + 463290
20 com.adobe.Photoshop 0x00000001000665d3 0x100000000 + 419283
21 com.adobe.Photoshop 0x0000000100066696 0x100000000 + 419478
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23 com.apple.AppKit 0x00007fff877b56de -[NSApplication run] + 474
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27 com.adobe.Photoshop 0x00000001002371f1 0x100000000 + 2322929
28 com.adobe.Photoshop 0x0000000100237281 0x100000000 + 2323073
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0 libSystem.B.dylib 0x00007fff8225ec0a kevent + 10
1 libSystem.B.dylib 0x00007fff82260add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff822607b4 _dispatch_queue_invoke + 185
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Thread 2:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 com.adobe.amt.services 0x0000000108363c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services 0x000000010835ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x0000000108363cbe AMTThread::Worker(void*) + 28
5 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
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0 libSystem.B.dylib 0x00007fff82245dce semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x00007fff81c83186 MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x000000011ce20b93 ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore 0x00007fff81bee0d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
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2 MultiProcessor Support 0x000000011ce20b93 ThreadFunction(void*) + 69
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5 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
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1 ...ple.CoreServices.CarbonCore 0x00007fff81c83186 MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x000000011ce20b93 ThreadFunction(void*) + 69
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5 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
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0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
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2 ...ple.CoreServices.CarbonCore 0x00007fff81cacd87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff81c1bff8 TSWaitOnConditionTimedRelative + 177
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1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff81cacd87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff81c1bff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff81c15efb MPWaitOnQueue + 215
5 AdobeACE 0x000000010598b18d 0x105951000 + 237965
6 AdobeACE 0x000000010598ab3a 0x105951000 + 236346
7 ...ple.CoreServices.CarbonCore 0x00007fff81bee0d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff81cacd87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff81c1bff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff81c15efb MPWaitOnQueue + 215
5 AdobeACE 0x000000010598b18d 0x105951000 + 237965
6 AdobeACE 0x000000010598ab3a 0x105951000 + 236346
7 ...ple.CoreServices.CarbonCore 0x00007fff81bee0d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff822808f9 nanosleep + 148
2 com.adobe.PSAutomate 0x0000000120182e4b ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x0000000120164d83 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x0000000120182f46 ScObjects::Thread::go(void*) + 166
5 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012168789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001214405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001216879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000121687d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000121687e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012168789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001214405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001216879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000121687d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000121687e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012168789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001214405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001216879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000121687d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000121687e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012168789d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001214405e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x00000001216879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000121687d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000121687e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff82245d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff822463ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff808eb932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff808eadbf CFRunLoopRunSpecific + 575
4 com.apple.CoreMediaIOServices 0x00007fff81ab35f7 MIO::DAL::RunLoop::OwnThread(void*) + 147
5 com.apple.CoreMediaIOServices 0x00007fff81ab51c2 CAPThread::Entry(CAPThread*) + 140
6 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff82245dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff82284772 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x0000000121687869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x00000001216a40ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl 0x00000001216879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000121687d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000121687e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff82245dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff82284772 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x0000000121687869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x0000000121821e6f APXGetHostAPI + 4146655
4 com.adobe.adobeswfl 0x00000001216879b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x0000000121687d1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x0000000121687e49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 17:
0 libSystem.B.dylib 0x00007fff82289956 recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000120ed4982 Invoke + 54020
2 ServiceManager-Launcher.dylib 0x0000000120ed3adf Invoke + 50273
3 ServiceManager-Launcher.dylib 0x0000000120ed2b26 Invoke + 46248
4 ServiceManager-Launcher.dylib 0x0000000120ed2b81 Invoke + 46339
5 ServiceManager-Launcher.dylib 0x0000000120ed2c02 Invoke + 46468
6 ServiceManager-Launcher.dylib 0x0000000120ecd30d Invoke + 23695
7 ServiceManager-Launcher.dylib 0x0000000120ecd4a6 Invoke + 24104
8 ServiceManager-Launcher.dylib 0x0000000120ecdf2f Invoke + 26801
9 ServiceManager-Launcher.dylib 0x0000000120ece01d Invoke + 27039
10 ServiceManager-Launcher.dylib 0x0000000120ed131f Invoke + 40097
11 ServiceManager-Launcher.dylib 0x0000000120ed15c5 Invoke + 40775
12 ServiceManager-Launcher.dylib 0x0000000120ed1b84 Invoke + 42246
13 ServiceManager-Launcher.dylib 0x0000000120ed1d71 Invoke + 42739
14 ServiceManager-Launcher.dylib 0x0000000120ec3daf Login + 1773
15 ServiceManager-Launcher.dylib 0x0000000120ec5295 Login + 7123
16 ServiceManager-Launcher.dylib 0x0000000120ed22a8 Invoke + 44074
17 ServiceManager-Launcher.dylib 0x0000000120ed46c1 Invoke + 53315
18 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
19 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 18: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff82289932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff8090d498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff82245db6 semaphore_wait_trap + 10
1 com.adobe.CameraRaw 0x00000001318b3401 EntryFM + 2317905
2 com.adobe.CameraRaw 0x00000001318e2f53 EntryFM + 2513315
3 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff81cacd87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff81c1bff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff81c15efb MPWaitOnQueue + 215
5 com.adobe.CameraRaw 0x00000001315fd129 0x131400000 + 2085161
6 com.adobe.CameraRaw 0x00000001315fc390 0x131400000 + 2081680
7 ...ple.CoreServices.CarbonCore 0x00007fff81bee0d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 21:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff81cacd87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff81c1bff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff81c15efb MPWaitOnQueue + 215
5 com.adobe.CameraRaw 0x00000001315fd129 0x131400000 + 2085161
6 com.adobe.CameraRaw 0x00000001315fc390 0x131400000 + 2081680
7 ...ple.CoreServices.CarbonCore 0x00007fff81bee0d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 22:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff81cacd87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff81c1bff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff81c15efb MPWaitOnQueue + 215
5 com.adobe.CameraRaw 0x00000001315fd129 0x131400000 + 2085161
6 com.adobe.CameraRaw 0x00000001315fc390 0x131400000 + 2081680
7 ...ple.CoreServices.CarbonCore 0x00007fff81bee0d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 23:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 com.adobe.CameraRaw 0x000000013145cec3 0x131400000 + 380611
3 com.adobe.CameraRaw 0x0000000131744294 EntryFM + 814308
4 com.adobe.CameraRaw 0x0000000131507af0 0x131400000 + 1080048
5 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 24:
0 libSystem.B.dylib 0x00007fff82245db6 semaphore_wait_trap + 10
1 com.adobe.CameraRaw 0x00000001318b3401 EntryFM + 2317905
2 com.adobe.CameraRaw 0x00000001318e43c9 EntryFM + 2518553
Thread 25:
0 libSystem.B.dylib 0x00007fff82245db6 semaphore_wait_trap + 10
1 com.adobe.CameraRaw 0x00000001318b3401 EntryFM + 2317905
2 com.adobe.CameraRaw 0x00000001318e428b EntryFM + 2518235
Thread 26:
0 libSystem.B.dylib 0x00007fff82245db6 semaphore_wait_trap + 10
1 com.adobe.CameraRaw 0x00000001318b3401 EntryFM + 2317905
2 com.adobe.CameraRaw 0x00000001318e428b EntryFM + 2518235
Thread 27:
0 libSystem.B.dylib 0x00007fff82245db6 semaphore_wait_trap + 10
1 com.adobe.CameraRaw 0x00000001318b3401 EntryFM + 2317905
2 com.adobe.CameraRaw 0x00000001318e428b EntryFM + 2518235
Thread 28:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82284881 _pthread_cond_wait + 1286
2 com.adobe.CameraRaw 0x000000013145cec3 0x131400000 + 380611
3 com.adobe.CameraRaw 0x000000013181477b EntryFM + 1667531
4 com.adobe.CameraRaw 0x0000000131507af0 0x131400000 + 1080048
5 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 29:
0 libSystem.B.dylib 0x00007fff82245d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff822463ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff808eb932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff808eadbf CFRunLoopRunSpecific + 575
4 com.apple.CoreFoundation 0x00007fff808eab46 CFRunLoopRun + 70
5 com.apple.DesktopServices 0x00007fff812cf326 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 514
6 ...ple.CoreServices.CarbonCore 0x00007fff81bee0d1 PrivateMPEntryPoint + 63
7 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 30:
0 libSystem.B.dylib 0x00007fff8225fa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8225fe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8225faa5 start_wqthread + 13
Thread 31:
0 libSystem.B.dylib 0x00007fff82280a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff822808f9 nanosleep + 148
2 libSystem.B.dylib 0x00007fff82280863 usleep + 57
3 com.apple.AppKit 0x00007fff8793b3a1 -[NSUIHeartBeat _heartBeatThread:] + 1540
4 com.apple.Foundation 0x00007fff88f66204 __NSThread__main__ + 1429
5 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 32 Crashed:
0 com.apple.ImageIO.framework 0x00007fff87627a93 ImageIO_RemoveExtaChannels16Bit + 55
1 com.apple.ImageIO.framework 0x00007fff8753cf94 copyImageBlockSetTIFF + 3091
2 com.apple.ImageIO.framework 0x00007fff87535818 ImageProviderCopyImageBlockSetCallback + 189
3 com.apple.CoreGraphics 0x00007fff89db41a2 img_blocks_create + 356
4 com.apple.CoreGraphics 0x00007fff89db4015 img_blocks_extent + 96
5 com.apple.CoreGraphics 0x00007fff89e3fbaf img_interpolate_extent + 137
6 com.apple.CoreGraphics 0x00007fff89d7ebf2 img_data_lock + 8480
7 com.apple.CoreGraphics 0x00007fff89d7bdd7 CGSImageDataLock + 212
8 libRIP.A.dylib 0x00007fff89cc625f ripc_AcquireImage + 2431
9 libRIP.A.dylib 0x00007fff89cc4ae3 ripc_DrawImage + 1208
10 com.apple.CoreGraphics 0x00007fff89d96c0a CGContextDrawImage + 446
11 com.apple.ImageIO.framework 0x00007fff8758fab1 CGImageCreateCopyWithParametersNew + 2089
12 com.apple.ImageIO.framework 0x00007fff8758e6e1 CGImageSourceCreateThumbnailAtIndex + 3451
13 com.apple.AppKit 0x00007fff87c0dc24 -[NSNavFBENode _quickLookImageWithMaxSize:isThumbnail:] + 865
14 com.apple.AppKit 0x00007fff87c181ad +[NSNavNodePreviewHelper _subthreadComputePreviewThumbnailImages] + 380
15 com.apple.Foundation 0x00007fff88f66204 __NSThread__main__ + 1429
16 libSystem.B.dylib 0x00007fff8227efd6 _pthread_start + 331
17 libSystem.B.dylib 0x00007fff8227ee89 thread_start + 13
Thread 33:
0 libSystem.B.dylib 0x00007fff8225fa2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8225fe3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8225faa5 start_wqthread + 13
Thread 34:
Thread 32 crashed with X86 Thread State (64-bit):
rax: 0x0000000000005b0c rbx: 0x0000000107340e00 rcx: 0x0000000000000008 rdx: 0x0000000000000007
rdi: 0x000000013d9d0fc0 rsi: 0x0000000155840ff4 rbp: 0x000000013d9d0d90 rsp: 0x000000013d9d0d68
r8: 0x000000010734b8aa r9: 0x0000000000001111 r10: 0x00000000000019c9 r11: 0x000000015582fee4
r12: 0x0000000000000000 r13: 0x0000000000000001 r14: 0x00000000000101da r15: 0x00000000000101da
rip: 0x00007fff87627a93 rfl: 0x0000000000010202 cr2: 0x0000000155841000
Binary Images:
0x100000000 - 0x1026fbfff +com.adobe.Photoshop 12.0.4 (12.0.4x20110407.r.1265) (12.0.4) <6BFE637D-7ADA-BD5C-F1C5-64AD4688D89D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x1032f4000 - 0x10336cfef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103382000 - 0x103389fff org.twain.dsm 1.9.4 (1.9.4) <D32C2B79-7DE8-1609-6BD4-FB55215BD75B> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103391000 - 0x1033a1ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1033ac000 - 0x1033b2ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <1AB34F57-2E8D-42FB-A484-5CCB928CA456> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1033b9000 - 0x1035bffef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x103652000 - 0x103800fef +com.adobe.owl AdobeOwl version 3.0.93 (3.0.93) <74CF40F6-B216-DB73-5C8F-FC5533220CD9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x1038a2000 - 0x103cd2fef +AdobeMPS ??? (???) <E541F5F1-21BB-D779-1475-B1553950E1B9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103e2c000 - 0x104157ff7 +AdobeAGM ??? (???) <770E65CA-643B-CFEE-2BE1-F73D45B77D09> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104224000 - 0x10454cfe7 +AdobeCoolType ??? (???) <9979447D-9477-BC48-A84E-8A6A6AF380B5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1045e4000 - 0x104605ff7 +AdobeBIBUtils ??? (???) <E0E813D7-0DEE-4BD6-599B-B1DE16008C3C> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104612000 - 0x10463dff6 +AdobeAXE8SharedExpat ??? (???) <7E809606-BF97-DB3A-E465-156446E56D00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x10464f000 - 0x104793fef +WRServices ??? (???) <76354373-F0BD-0BAF-6FC0-B96DBB371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1047da000 - 0x10483ffff +aif_core ??? (???) <28B07687-9957-7C0B-B221-1B849283C87A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x10485b000 - 0x104871fff +data_flow ??? (???) <81432128-C1BC-2E87-852E-2E4FBE63DEF3> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104889000 - 0x10491ffff +image_flow ??? (???) <83A775AD-5EFE-4EC1-4EE4-7A92C88D1B02> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104996000 - 0x1049b4fff +image_runtime ??? (???) <F3EE4945-4348-A9BE-61AD-A546D0371C62> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x1049d1000 - 0x104c00fff +aif_ogl ??? (???) <0C2C2B20-688E-18BE-B33C-9B2A816A7E65> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x104cdf000 - 0x104d72fff +AdobeOwlCanvas ??? (???) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x104d92000 - 0x1050dbfef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10526b000 - 0x1053edfe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10548f000 - 0x105807fff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x105951000 - 0x105a66fff +AdobeACE ??? (???) <C544307E-C1E6-FCA8-4D32-2EC0D5820BBD> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105a8b000 - 0x105aa7fff +AdobeBIB ??? (???) <EBA9513A-E3A2-10A8-35E9-B2A8DCDE10DD> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105ab1000 - 0x105b1bff7 +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <6B2F73C2-10AB-08B3-4AB0-A31C83D1E5E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105b4e000 - 0x105c21ffb +AdobeJP2K ??? (???) <BF2DBEA4-E71A-7112-53CA-8E7D73B1EFE5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105c41000 - 0x105c45ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <0C380604-C686-C2E4-0535-C1FAB230187E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105c49000 - 0x105cc0fff +FileInfo ??? (???) <6D5235B9-0EB6-17CA-6457-A2507A87EA8F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x105ce1000 - 0x105d3fffd +AdobeXMP ??? (???) <561026BB-C6EA-29CE-4790-CABCB81E8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105d4d000 - 0x1061e8fff +com.nvidia.cg 2.2.0006 (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
0x10676e000 - 0x1067c4feb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <03B80698-2C3B-A232-F15F-8F08F8963A19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x106809000 - 0x10682effe +adobepdfsettings ??? (???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x106868000 - 0x10686dffd +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <DFFB9A08-8369-D65F-161F-7C61D562E307> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x106872000 - 0x106a0efff +com.adobe.PlugPlug 2.0.0.109 (2.0.0.109) <83092855-E671-F64A-EE0D-1110CF669634> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x106ab6000 - 0x106b9cfe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <26FC56A6-EFD6-22FA-E1F1-4E1BA61C85BB> /usr/lib/libcrypto.0.9.7.dylib
0x106bf4000 - 0x106c0dfeb +libtbb.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbb.dylib
0x106c1e000 - 0x106c24feb +libtbbmalloc.dylib ??? (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/libtbbmalloc.dylib
0x106c2b000 - 0x106c2bff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <B146C134-CE18-EC95-12F8-E5C2BCB43A6B> /usr/lib/libmx.A.dylib
0x106c2e000 - 0x106c36ff3 +com.adobe.boost_threads.framework boost_threads version 5.0.0 (5.0.0.0) <6858DF5A-F020-22A7-B945-14EC277724D4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x106fdb000 - 0x106fddfef com.apple.textencoding.unicode 2.3 (2.3) <B254327D-2C4A-3296-5812-6F74C7FFECD9> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x108340000 - 0x1083b0ff6 +com.adobe.amt.services AMTServices 3.0.0.64 (BuildVersion: 3.0; BuildDate: Mon Jan 26 2010 21:49:00) (3.0.0.64) <52FF1F9B-9991-ECE2-C7E3-09DA1B368CBE> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x1083fb000 - 0x1083fcfff libCyrillicConverter.dylib 49.0.0 (compatibility 1.0.0) <0739FD38-CF46-0ECC-517C-E187C5A3B8D6> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x1087de000 - 0x1087f5fe7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <5C25B45F-7A9E-3259-0532-E13B34B5398A> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x109dd3000 - 0x109df4fef libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <1CC25A05-9E4C-ACBE-546E-34063A4CEB09> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x11a4ae000 - 0x11a4bdfe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <50541300-118F-BE28-86DB-0F42738A9338> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x11a4c1000 - 0x11a4d3fff libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <CC30A563-5E4C-7ACE-3B73-90E8F582171A> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x11a4d7000 - 0x11a4dffff +com.adobe.asneu.framework asneu version 1.7.0.1 (1.7.0.1) <3D59CB21-F5C7-4232-AB00-DFEB04206024> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x11a7cf000 - 0x11a7d7fff com.apple.qldisplay.NSImage 2.3 (327.6) <A1FD7F57-00A6-3150-A7FF-E286A66EA2E3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/Resources/DisplayBundles/NSImage.qldisplay/Contents/MacOS/NSImage
0x11a7de000 - 0x11a7e5fff +DisableVMBuffering ??? (???) <AC93FC67-6767-C60F-C76C-7F1A58826E77> /Applications/Adobe Photoshop CS5/Plug-Ins/Extensions/DisableVMBuffering.plugin/Contents/MacOS/DisableVMBuffering
0x11a7ee000 - 0x11a7f5fff +Enable Async IO ??? (???) <3935C129-0FAE-3EAC-0CF2-4D740CD22E43> /Applications/Adobe Photoshop CS5/Plug-Ins/Extensions/Enable Async IO.plugin/Contents/MacOS/Enable Async IO
0x11c801000 - 0x11c805fff com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <917E3DC8-E34D-B130-F61F-50808466E674> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
0x11c80a000 - 0x11c810ff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <C35BDA60-35FC-4BE7-B378-DCC73D99E2C9> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x11cbc3000 - 0x11cbccfff +FastCore ??? (???) <25D92063-457F-C14A-6BE8-1C96C54F904C> /Applications/Adobe Photoshop CS5/Plug-Ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore
0x11cd00000 - 0x11cd63ff3 +MMXCore ??? (???) <2DB6FA8E-4373-9823-C4F5-A9F5F8F80717> /Applications/Adobe Photoshop CS5/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x11cdeb000 - 0x11ce56ff0 +MultiProcessor Support ??? (???) <4CDEDB26-96A2-631F-3C4B-FC3DBE9E2A02> /Applications/Adobe Photoshop CS5/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
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0x7fff838be000 - 0x7fff83940fff com.apple.QuickLookUIFramework 2.3 (327.6) <9093682A-0E2D-7D27-5F22-C96FD00AE970> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.frameworMacOS is trying to create a thumbnail for a TIFF file, and hitting a bug in the MacOS thubmnail code.
You can try using a different directory, turning off previews, or moving the TIFF files out of the directory you are saving to. -
Adobe Illustrator (CS5) keeps crashing when I try to save my files
So in the last few weeks, my adobe illustrator has started acting up and won't save my files unless they are in the folder that the program makes itself. Those are usually files with long names that are a series of numbers and letters. Even if I copy and paste the name into a search, my computer isn't able to locate the folder, which makes it impossible to do any work because it will only save to one place. Has anyone else had this issue and know how to fix it?
Does this help any? I'm trying to save my files to my desktop (or anywhere locatable for that matter) But it only allows me to save to this file for some reason. Even if I copy and paste the name of the file, it does not appear when I try to find my file outside of AI. When I try to choose a different location, I get the error message below
-
Dreamweaver CS5.5 crashes when saving link checker report in Results Window
Select Top level of site. Right click. Select:Check Links > Entire Local Site.
Report completes and displays in Results Window.
Can scroll through the onscreen report and view Broken Links, External Links, and Orphan Files.
However, when try to save, Dreamweaver crashes.
Multiple users on my team with their own instances of Dreamweaver have experienced the same result.
Have tried recreating preferences folder, rebooting, etc. etc.
Any other ideas as how to proceed?
ThanksHi,
Exactly the same problem here. Started using Find and Replace on a html file which loads 2 css and 2 js files. Find and replace slows the program and finally it hangs. Restarting (and loosing all your prev work) worked a couple of times and then DW hangs when starting up. I couldn't do anything anymore.
The solution, for me, was starting DW and immediately pressing the shift key. In that way DW opens clean, without the prev files.
Up and running again. -
Illustrator CS5.1 crashes when I print over a pdf
Illustartor never used to do this. I have installed it onto a new computer with a windows 8 operating system. Has anyone had this happen? The file I was working with was simple, but had aprox. 30 layers to it.
villjac,
when I print over a pdf
Do you mean Print to PDF, or? -
Adobe bridge crashes when saving illustrator files
Hi there,
We are developing custom connector using Adobe Drive SDK for our DAM system, the integration with CS was working fine, we recently updated Adobe Drive to 4.2, and we are encountering bridge crashes when saving illustrator file. It didn't happen with older version(4.0.2) of Adobe Drive, not sure why. I pin point the part that causing the issue: in our custom connector, we have READ_XMP_METADATA capability which we need to display the thumbnails and previews, and in the ftp sample connector, this capablity is not included originally, so the issue does not happen, but if I add this capabilty, the crash issue happens as well. If we exclude this capablity from our connector, this crash issue doesn't happen.
We noticed this only happens when saving illustrator file, not photoshop or indesign, and it seems that only in illustrator, when save, and the bridge has the current file folder showing, we are seeing there are twice folder refreshes, and usually it will crash after the second time. In photoshop and indesign, we don't see folder refreshes. If switch to other folder, the crash won't happen. We tested on both windows and Mac, on Mac, this seems happen less often. Another thing we noticed is in debug mode, or we have many debug logging turned on, the crash happens less often, if it is deployed with no debug logging, the crash happens almost everytime. So we are guessing it might be some synchronization problem.
Could you please advice what's the cause of this issue?
Thanks,
KatherineHas it ever worked?
What kind of files are they and where do you save them?
Is a printer connected, set up and turned ON?
Have you already tried resetting the preferences?
Generally it's not a good idea to just save old files, because then some artwork may be automatically flattened. Illustrator will save the file to the old version file-format and if you used new features in-between, those cannot stay live in the old version file format. -
I'm using CS5 Indesign Mac it keeps crashing when Saving As. Uninstalled and the Reinstalled program and it still crashes. Takes over 60 seconds to unfreeze. I'm using Lion 10.7.5. Any ideas?
reset your preferences -
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
photoshop: https://forums.adobe.com/thread/375776 -
Why does Illustrator crash when saving to a new location on my new MacPro 13" Retina Pro running Yosemite?
That won't do. What I mean is you have to navigate to the file and make it active in pastebin and then copy the highlighted line like this
and paste that into your reply. -
Illustrator CC crashes when saving to network drive
Hi all,
We have 3 Macs all running 10.10 or 10.9 which crash when saving eps file types (PDF saves fine) to a NetApp network drive using Illustrator CC 2014.1.0 release.
Users can save files locally and then copy the files to the network drive with no problems.
Anyone else having this issue?
Thanks in advance
ColinColin,
It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky, at least for a while, but it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html -
Photoshop CS5 Crashes when saving...please help!
Someone please help...this is driving me crazy. Photoshop randomly crashes when I try to save...specifically I see it happen when I do ctrl+S and it only seems to happen on my first save. If my first save is successful all other saves for that document seem to go through without a hitch.
This happens randomly...not every time I save...which makes it even harder to try to debug. I have tried numerous things to resolve this: Swapped out my 8GB of RAM with brand new sticks. Deleted my prefs. Did a registry cleanup and defrag. I thought I fixed it but then boom...happens again.
I am running windows 7 64 ultimate, with cs5 extended, 8GB RAM, quad core, 8800gts GPU.
Any help is greatly appreciated...thank you.
-Fred T.What Windows version(s)?
You're saying it worked for a couple of weeks then borked for all your users?
These are just some shots in the dark, as I don't run a domain / corporate net the way you do...
Did you install Photoshop using the users' own accounts? I ask, because Photoshop expects to be able to write back to certain areas after the install, and it doesn't appear particularly interested in being a multi-user system. One user, one computer.
If Vista or Windows 7, try visiting one of the users and run Photoshop once via Run As Administrator. That may open up the protections on the folders and/or registry keys it needs to be able to access.
-Noel -
When I try to save a PDF on illustrator CS5 it crashes, what should I do?
When I try to save a PDF on illustrator CS5 it crashes, what should I do?
Which system?
Any plugins?
Which fonts?
Where do you save the PDF?
How do you save the PDF? Which options?
Does restarting Illustrator help?
Is it only this file or all files?
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