Illustrator CS5 - Startup profiles missing and crashing on quit

Have a couple of problems with Illustrator CS5.
When opening the program a message appears, 'Can't locate startup profiles' Have tried reinstalling the software but problem persists.
When quitting out of Illustrator I get a message saying the software has crashed. I've loaded up the latest patches etc. but again the problem persists.
Anyone had the same problem and found a fix?

Turns out crashing on quit is also a permissions error. Go figure.
Shout out to Larry G. Schneider for this one:
http://forums.adobe.com/message/3132649#3132649
Also, shout out to the makers of BatChmod (http://www.macchampion.com/arbysoft/BatchMod). Sets all your permissions in one fell swoop.
When you open up Illustrator this time, Adobe magically creates a "en_US" folder within the Adobe Illustrator CS5 Settings folder that couldn't be added before.
Mac OSX 10.5.8

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    System Information
    Time of this report: 9/22/2010, 14:27:08
           Machine name: RICH-PC
       Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
               Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
           System Model: GA-890GPA-UD3H
                   BIOS: Award Modular BIOS v6.00PG
              Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
                 Memory: 2048MB RAM
    Available OS Memory: 2046MB RAM
              Page File: 1297MB used, 2794MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7600.16385 32bit Unicode
    DxDiag Notes
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
            Sound Tab 3: No problems found.
              Input Tab: No problems found.
    DirectX Debug Levels
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    Display Devices
              Card name: ATI Radeon HD 5700 Series
           Manufacturer: ATI Technologies Inc.
              Chip type: ATI display adapter (0x68B8)
               DAC type: Internal DAC(400MHz)
             Device Key: Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_200B1787&REV_00
         Display Memory: 1783 MB
       Dedicated Memory: 1016 MB
          Shared Memory: 766 MB
           Current Mode: 1920 x 1080 (32 bit) (59Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: SyncMaster
             Monitor Id: SAM0526
            Native Mode: 1920 x 1080(p) (60.000Hz)
            Output Type: DVI
            Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
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         Driver Version: 8.762.0.0
            DDI Version: 10.1
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 8/4/2010 11:54:50, 519680 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71EE2-2BF8-11CF-2670-0100BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x68B8
              SubSys ID: 0x200B1787
            Revision ID: 0x0000
    Driver Strong Name: oem16.inf:ATI.Mfg.NTx86.6.1:ati2mtag_Evergreen:8.762.0.0:pci\ven_1002&dev_68b8
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            Video Accel: ModeMPEG2_A ModeMPEG2_C
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                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    Sound Devices
                Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
                Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A102&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    Sound Capture Devices
                Description: Realtek Digital Input (Realtek High Definition Audio)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: RTKVHDA.sys
             Driver Version: 6.00.0001.6069 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/17/2010 18:46:14, 3041568 bytes
                  Cap Flags: 0x1
               Format Flags: 0xFFFFF
    DirectInput Devices
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
          Device Name: Microsoft Wireless Optical Mouse® 1.0A
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x008C
            FF Driver: n/a
          Device Name: Microsoft Wireless Optical Mouse® 1.0A
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x008C
            FF Driver: n/a
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC505
            FF Driver: n/a
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC505
            FF Driver: n/a
          Device Name: USB Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x046D, 0xC505
            FF Driver: n/a
    Poll w/ Interrupt: No
    USB Devices
    + USB Root Hub
    | Vendor/Product ID: 0x1002, 0x4397
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 7/14/2009 09:52:09, 258560 bytes
    | Driver: usbd.sys, 7/14/2009 09:51:05, 5888 bytes
    Gameport Devices
    PS/2 Devices
    + HID Keyboard Device
    | Vendor/Product ID: 0x046D, 0xC505
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 7/14/2009 09:45:09, 28160 bytes
    | Driver: kbdclass.sys, 7/14/2009 11:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/14/2009 09:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/14/2009 11:20:36, 42576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x008C
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/14/2009 09:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC505
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/14/2009 09:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 7/14/2009 11:19:10, 51776 bytes
    | Driver: sermouse.sys, 7/14/2009 09:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/14/2009 11:20:44, 41552 bytes
    Disk & DVD/CD-ROM Drives
          Drive: C:
    Free Space: 277.3 GB
    Total Space: 476.8 GB
    File System: NTFS
          Model: ST3500418AS ATA Device
          Drive: D:
    Free Space: 312.6 GB
    Total Space: 476.9 GB
    File System: NTFS
          Model: SAMSUNG HD502HI ATA Device
          Drive: G:
    Free Space: 177.6 GB
    Total Space: 476.9 GB
    File System: NTFS
          Model: Maxtor Basics Desktop USB Device
          Drive: E:
          Model: HL-DT-ST DVD-RAM GH22NP20 SCSI CdRom Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/14/2009 09:11:26, 108544 bytes
          Drive: F:
          Model: VYXONA NOL6ZO5 SCSI CdRom Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/14/2009 09:11:26, 108544 bytes
    System Devices
         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_03\4&2BE2F00&0&0050
       Driver: n/a
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&18D45AA6&0&C3
       Driver: n/a
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&18D45AA6&0&A1
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 11:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 133200 bytes
         Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_40\3&18D45AA6&0&88
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/14/2009 11:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/14/2009 11:26:15, 133200 bytes
         Name: Texas Instruments 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001458&REV_00\4&340CE6FE&0&70A4
       Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:00, 163328 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&18D45AA6&0&C2
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&18D45AA6&0&A5
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: ATI I/O Communications Processor SMBus Controller
    Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_00000000&REV_41\3&18D45AA6&0&A0
       Driver: n/a
         Name: NEC Electronics USB 3.0 Host Controller
    Device ID: PCI\VEN_1033&DEV_0194&SUBSYS_50071458&REV_03\4&87DAECB&0&0028
       Driver: C:\Windows\system32\DRIVERS\nusb3xhc.sys, 1.00.0018.0000 (English), 11/20/2009 21:15:18, 137728 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&18D45AA6&0&C1
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&B0
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: ATI I/O Communications Processor PCI Bus Controller
    Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&18D45AA6&0&A4
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_96011022&REV_00\3&18D45AA6&0&50
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&18D45AA6&0&C0
       Driver: n/a
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&98
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A1021458&REV_40\3&18D45AA6&0&A2
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 09:50:56, 108544 bytes
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_96011022&REV_00\3&18D45AA6&0&28
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581787&REV_00\4&2CFC99C&0&0110
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 09:50:56, 108544 bytes
         Name: Standard OpenHCD USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&18D45AA6&0&90
       Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 20480 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_96011022&REV_00\3&18D45AA6&0&10
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: ATI Radeon HD 5700 Series
    Device ID: PCI\VEN_1002&DEV_68B8&SUBSYS_200B1787&REV_00\4&2CFC99C&0&0010
       Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1059 (English), 8/4/2010 12:21:42, 6096384 bytes
       Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 8/4/2010 11:14:12, 53248 bytes
       Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6136 (English), 8/4/2010 11:15:28, 214016 bytes
       Driver: C:\Windows\system32\atiumdag.dll, 8.14.0010.0775 (English), 8/4/2010 11:28:26, 4021760 bytes
       Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0271 (English), 8/4/2010 11:21:38, 3324416 bytes
       Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0022 (English), 8/4/2010 11:50:06, 159744 bytes
       Driver: C:\Windows\system32\atiicdxx.dat, 6/16/2010 23:22:56, 219348 bytes
       Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 8/4/2010 11:09:22, 52736 bytes
       Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 8/4/2010 11:09:22, 52736 bytes
       Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1054 (English), 8/4/2010 11:16:06, 241664 bytes
       Driver: C:\Windows\system32\atiumdva.cap, 8/4/2010 11:21:14, 523968 bytes
       Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 8/4/2010 11:49:34, 11776 bytes
       Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 8/4/2010 11:55:00, 143360 bytes
       Driver: C:\Windows\system32\atiapfxx.blb, 8/4/2010 11:55:18, 71096 bytes
       Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1066 (English), 8/4/2010 11:51:10, 176128 bytes
       Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1066 (English), 8/4/2010 11:51:36, 380928 bytes
       Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2562 (English), 8/4/2010 11:49:50, 356352 bytes
       Driver: C:\Windows\system32\Oemdspif.dll, 6.15.0006.0006 (English), 8/4/2010 11:49:40, 278528 bytes
       Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2514 (English), 8/4/2010 11:49:26, 43520 bytes
       Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3867.37562 (English), 8/4/2010 11:52:04, 450560 bytes
       Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.10151 (English), 8/4/2010 11:49:48, 15845888 bytes
       Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.0792 (English), 8/4/2010 11:24:34, 4341248 bytes
       Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.0792 (English), 8/4/2010 11:26:00, 46080 bytes
       Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.0792 (English), 8/4/2010 11:25:50, 44032 bytes
       Driver: C:\Windows\system32\atipblag.dat, 6/16/2010 08:28:54, 2857 bytes
       Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6136 (English), 8/4/2010 11:14:48, 27648 bytes
       Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:48, 16896 bytes
       Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:54, 12800 bytes
       Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/12/2009 07:35:28, 118784 bytes
       Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0299 (English), 8/4/2010 11:46:32, 3899392 bytes
       Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6136 (English), 8/4/2010 11:15:02, 30208 bytes
       Driver: C:\Windows\atiogl.xml, 7/27/2010 15:54:44, 22053 bytes
       Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/4/2009 06:52:02, 45056 bytes
       Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/19/2009 03:55:20, 294912 bytes
       Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1041 (English), 8/4/2010 11:54:50, 519680 bytes
       Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 8/4/2010 11:23:44, 65536 bytes
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&B2
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: GIGABYTE GBB36X Controller
    Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&1A75311A&0&00A8
       Driver: C:\Windows\system32\DRIVERS\jraid.sys, 1.17.0055.0000 (English), 1/27/2010 18:58:32, 98928 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_96011022&REV_00\3&18D45AA6&0&00
       Driver: n/a
         Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&18D45AA6&0&A8
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:45, 153680 bytes
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&9A
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
         Name: NETGEAR WG311v3 54Mbps Wireless PCI Adapter
    Device ID: PCI\VEN_11AB&DEV_1FAA&SUBSYS_6B001385&REV_03\4&340CE6FE&0&38A4
       Driver: C:\Windows\system32\DRIVERS\MRVW13B.sys, 1.00.0000.0053 (English), 10/17/2007 02:14:24, 256512 bytes
         Name: PCI standard host CPU bridge
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&18D45AA6&0&C4
       Driver: n/a
         Name: PCI standard ISA bridge
    Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&18D45AA6&0&A3
       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 11:20:43, 13888 bytes
         Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&18D45AA6&0&92
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:14, 41472 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 09:51:15, 284160 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 09:52:09, 258560 bytes
    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385
    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    WDM Streaming Rendering Devices:
    ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385
    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385
    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385
    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16385
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16385
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7600.16385
    Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7600.16385
    EVR Power Information
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

    Oh by the way I have installed the 15.0.1 latest update for illustrator and it had no effect, I have also tried running illustrator in compatability modes with no change.
    The application seems to open just fine and everything for about just a few seconds, its really odd.
    It has nothing to do with configuration of application or perferences or the way it was installed I doubt.
    Perhaps all I can do is wait and hope I didnt waste my money with this program in hopes that adobe will fix the ****** reliability issues with illustrator CS5.

  • Adobe Illustrator CS5 Not Remembering Last Settings & Crashing

    Hello
    I am using the latest version of illustrator CS5 on a MacBook Pro Intel Core Duo, the rest of my Master Collection work ok except illustrator
    Firstly, when ever you quit illustrator it crashes and asks to send a crash report
    Second, when you reopen and go to File > Open Recent, there are no previously worked on documents in the list
    Thirdly, when i set up the units in inches for example then reopen it the next day, it goes back to milimeters??
    Does anyone know how to amend this problem? Apart from that it seems to run fairly smooth
    Thanks

    To add to this in case your trash the settings folder and it still happens you have to right or control click on the settings folder in the preferences and go to Get Info and look for Ownership and permissions and you can change it there to read/write.
    But when you do so click on the lock icon at the bottom of the Get Info window and then enter your username and password at the bottom of the Get Info there is a gear like icon with an arrow head facing down it will allow you to apply the change to all the contents in the settings folder to read/write.
    To find the Settings folder
    1. Quit Illustrator.
    2.Go to User/username/Library/Preferences/ Adobe illustrator CS5 Settings and trash the settings folder, the whole folder not just the contents of the folder..
    3. Start Illustrator. Illustrator creates a new preferences file.

  • Illustrator CS5 Windows 7 64 bit crashing

    I have a user using CS5 on Windows 7 64 bit he had issues with user profile. So I copied all his files to new user profile. Since than everytime he trys to open illustrator CS5 it gives message the Program has stopped working and cannot open it. He then deletes the preferences and recreates them and able to use CS5 illustrator. I have tried uninstalling and removing preferences while uninstalling. Istalled it back still the same problem. I went on you site and read through this issue one recommended to disable TabletServiceWacom which I did. If someone can let me know how to fix this issue would appreciate.

    Thanks for the URL for cleaner tool. What exactly the tool does?

  • Illustrator CS5 Changing dot lpi and angle dialog box not opening

    Hello! I am having trouble with Illustrator CS5 changing the dot lpi and angle. I have my problem typed out below the image. Please help if you can! Thank you!

    You could also save yourself a lot of work by creating an ink template .ait with all of the angle/frequency values preset.
    1) Simply create a new document, size the artboard to your typical size and create a series of color chips (squares) each colored with one of your typical inks. It looks like you're doing t-shirt seps so you probably have about 20 or so inks you use all the time.
    2) Go into the print settings and set all of their angle and frequency values and click done.
    3) Choose File->Save As Template (you can delete the color chips if you want at this point, the swatches will remain)
    Now whenever you start a new document, choose File -> New From Template
    Any new artwork you create can be colored with the existing swatches and you'll find the angle / frequency settings are already set.
    Any forum posts links send to my twitter @ask_illustrator will be answered at the forum and via twitter.

  • Illustrator CS5 Rectangle Object Measurments and Strokes

    Hi Guys. I'm hoping you can help me as this is driving me absolutely nuts.
    I'm running CS5.
    I can't set a rectangle or rounded rectangle to have a stroke less than 1pt. When I select .25pt or .5pt it defaults back to 1pt.
    I tried to set an object style with a .25pt stroke and on the rectangles it is defaulting back to 1pt again.
    Similarly, with rectangles, if I set a custom width (ie - enter 6mm W) it changes to something rediculous like 5.83mm
    The size boxes are not linked.
    I don't have "Use preview bounds set".
    I've turned off snapping.
    I've never had this issue with CS through to CS4, and to repeat, is only happening on rectangles and rounded rectangles, even those created manually with the pen tool.
    Any ideas? Is this a known bug?

    It is probably due to the "Align to Pixel Grid" - the newly introduced functionality in CS5. This property is ON by default for the Web document profile. If you want to turn OFF this property for a particular object then select the object, open the transform panel and unckeck "Align to Pixel Grid" and then set the stroke to .25 pt. If you need to this for all the object then you  can use another New document profile or turn OFF the setting while creating a new Web document. This is there in the Advanced section of the New document dialog.

  • Flash CS5 Slow Start up and crash on Snow Leopard

    Hello,
    I'm using a new Mac Pro with Snow Leopard. We have Adobe MC CS5.
    I'm experiencing serious problems with Flash CS5. The program locks up at "Initializing Tools" for several minutes at start up. Once the program opens it will crash if I try to create a blank document. Other Adobe programs work fine.
    Flash CS4 worked fine on this computer.
    Anyone have any ideas on how to fix this? I've tried uninstalling and deleting all adobe documents from the configuration folders. It just seems like this machine is cursed or something.
    I've noticed other people have had this same problem on both Mac and Windows machines. Any help from Adobe?
    Thanks,
    David

    I figured it out. For me the problem was my very large font library existing in both the user font folder and the system library font folder. Once I deleted the duplicate Fonts from my user library Flash returned to normal. Everything works great now.

  • Illustrator CS5.1 crashes when changing fonts

    Hoping someone can please help!! Every time I try to change fonts in Illustrator CS5.1, without fail it crashes. I'm on a macbook pro with retina display, OSX 10.9.4 and I have tried uninstalling then reinstalling the program and downloading the Adobe patches but my computer won't accept them. I've tried deleting the Illustrator preferences as well but nothing seems to work. PLEASE HELP?!!

    dezine,
    In serious cases requiring reinstallation, you should also use the Cleaner Tool, see 6) below.
    But it may be something with fonts/font caches, see  Items 1) and 11) in the link in 5) below; these may be the most probable causes.
    The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Illustrator CS5 crashing out

    Hi all,
    I have installed Illustrator CS5 to a user and it crashes out as soon as it is launched. I have rectified this by giving the user local admin rights to the PC. This isn't a solution but a workaround. My question is: there is obviously some file that the user needs admin/write access to for Illustrator to work, does anybody have any ideas where Illustrator writes to on start up so I can give the user Admin/Write access to just for this folder.
    Thanks in advance
    Webby

    My question is: there is obviously some file that the user needs admin/write access to for Illustrator to work,
    At  most some temporary files, but since these arte stored in the user home  directory and the user and SYSTEM have full access to it, it is  unlikely this would be the problem. All other files require only read  operations eitehr from the user home directory or the program folder.  More likely you are simply not allowing to initiate the services and  they fail to read their data and Registry keys. In any case, all such  things can be easily found out using Sysinternals' Process Monitor set  to filter on Illustrator.exe.
    Mylenium

  • ILLUSTRATOR CS5 AND INDESIGN CS5

    Well...
    I've been looking the new CS5 programs. It's time to change. Now, Illustrator artboards (pages) can be rearranged and named. You can paste a objet in multiple artboards and they preserve their relative location in the artboards too (imagine this feature with titles, ornaments in a long document, page numbers,etc.)
    You can draw INSIDE and object. It has perspective grid (exactly like FreeHand)…
    And at last, but no at least, InDesign CS5 has pages with multiple sizes.
    What do you think?

    First off, I am a staunch advocate of FreeHand and want to see it's future continue, as a majority of users here do. So to see Illustrator CS5 merge so many cool features from FreeHand is a good thing!  AI's new perspective grid, multi-sized/arranged pages, text improvements for long docs, better paste inside, etc. are all from FreeHand MX and it takes Illustrator closer to parity with it.  If I had the system requirements to run this version, I would definitely upgrade as I see no conflict with having both Illustrator and FreeHand on my system.
    I do have trouble with the comment, "It's time to change." I think the mistake many FreeHand (and Illustrator) users make is that one is better than the other and thus only one should exist. Even Adobe thinks this. In fact, Illustrator has strengths in its widespread feature set (much like Photoshop) whereas FreeHand has it's strength in it's speed, lightweight and intuitive interface. If I want to touch up a JPEG, do I open up Photoshop or a quick application like Preview or Cocopad? If I want to draw quick vector elements, do I open up Illustrator or the speedier FreeHand? If I am on a time limit, I know which application is best just as I know which I'd use to create 3D extrusion and realistic effects. Do you see why both serve an important  purpose?
    The new Illustrator CS5 is highly worthy and Sr. Mgr. David Macy deserves kudos for bringing more FreeHand features into it. He's doing the right thing. But crushing FreeHand in order to boost AI's prominance is a very poor management choice. Adobe is now crying foul over Flash being disregarded by Apple, which is the ultimate irony to the same treatment they have foisted on FreeHand, GoLive and even PageMaker users. Adobe management can't point fingers when they have been doing the same thing to their user base.
    Adobe, if you're reading this, release FreeHand to open-source or sell it off (once you've gotten what you want from it). But don't sit on it all these years and expect us to feel sorry that Flash isn't being given a fair shake! You are just playing a victim to your own policies.
    Mark Gelotte
    Join me at http://www.freefreehand.org/

  • Anyone know this error message:  Adobe Illustrator CS5 15.0.1 Update   Installation failed. Error Co

    Very new and very green to illustrator.
    Have used only once or twice since i bought it.
    Unfortunately when i need to use it now - it crashes
    upon starting up.
    I received the following error message:
    Adobe Illustrator CS5 15.0.1 Update
      Installation failed. Error Code: U44M2P7
    Haven't a clue what to do!
    Any help and direction would be most appreciated.
    g1

    Updates can fail due to any number of system issue. They are more prone to failing if you alter the application in any way. On the Macintosh, popular applications such as Monoligual will remove application package contents and therefore cause updates to fail.
    The easiest solution is to uninstall Illustrator CS5 using the uninstaller and then reinstall Illustrator CS5, then immediatlly run the 15.0.1 update.

  • Error Code: U44M2P20 when upgrading CS5, with Illustrator CS5 15.02

    Recently I got the message to upgrade my Adobe Creative Suite (CS5) Production Premium.  However during upgrade three components failed:
    1.     Extension Manager 5.5
    2.     Adobe Illustrator CS5 15.0.2 and
    3.     Pixel Bender 2.5
    I got the message to upgrade these components again today and the upgrade again failed.
    I then downloaded the actual upgrades and tried to manually upgrade but it again failed with error code U44M2P20
    when I looked at the error code I get the note:
    Error "This serial number is not for a qualifying product..." when installing an upgrade or upsell
    however, I currently have Adobe Illustrator 15.0.0 and Pixle Bender toolkit 2.0 installed and working.
    how can I either upgrade or stop the upgrade messages from coming up.

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