Illustrator Cs5 will not open.  Recently upgraded hard Drive and upgraded to Maverick OS 10.9.3.  Where should I start troubleshooting?

Illustrator Cs5 will not open.  Recently upgraded hard drive and upgraded to Maverick OS 10.9.3.  Where should I start troubleshooting?

gj,
Unless it has worked since the upgrading, I believe you should uninstall, run the Cleaner Tool, and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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    Frank
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
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  • Bridge CS5, will not open, "The operation could not be completed"

    MacBook Pro 10.6.4, 8 gig ram, plenty of HD space left.
    Just got & installed CS5, upgraded from CS2. Also have Photoshop Elements installed with Bridge CS3, this came with my digital camera.
    Bridge CS3 works fine, CS5 will not open, the patch has been installed & the program has been reinstalled a couple of times. It just will not open.
    This is very frustrating, & I just don't know what to do.
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    Reinstalled CS5
    Reset bridge with option click
    installed patch
    Verified & repaired permissions

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    Here is the error report......
    Process:         Adobe Bridge CS5 [324]
    Path:            /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
    Identifier:      com.adobe.bridge4
    Version:         4.0.3.9 (4.0.3.9)
    Code Type:       X86 (Native)
    Parent Process:  launchd [167]
    Date/Time:       2010-10-21 16:52:18.924 -0700
    OS Version:      Mac OS X 10.6.4 (10F569)
    Report Version:  6
    Interval Since Last Report:          303533 sec
    Crashes Since Last Report:           58
    Per-App Interval Since Last Report:  788 sec
    Per-App Crashes Since Last Report:   4
    Anonymous UUID:                      8FB44AEA-D76A-4B5E-BC99-517F95A5105D
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050000004
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.adobe.bridge4             0x006911b9 Mondo::CString::CompareASCII(Mondo::CString const&, bool) const + 29
    1   com.adobe.bridge4             0x003763f5 start + 3616325
    2   com.adobe.bridge4             0x0037584d start + 3613341
    3   com.adobe.bridge4             0x0039e3fa start + 3780170
    4   com.adobe.bridge4             0x003759a8 start + 3613688
    5   libSystem.B.dylib             0x9244f1bf __cxa_finalize + 208
    6   libSystem.B.dylib             0x9244f0d4 exit + 33
    7   com.adobe.bridge4             0x000035ef start + 63
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x92456942 kevent + 10
    1   libSystem.B.dylib             0x9245705c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x92456519 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x924562be _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x92455d41 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x92455b86 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x924559d2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x92455f68 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x92455b86 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x92489c64 nanosleep$UNIX2003 + 188
    2   com.adobe.bridge4             0x00961e0b vio_timeout + 882766
    3   com.adobe.bridge4             0x009435a3 vio_timeout + 757734
    4   com.adobe.bridge4             0x00961f18 vio_timeout + 883035
    5   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    6   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x9965fa3a TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x9964b38d TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x99646d67 MPWaitOnQueue + 250
    6   AdobeACE                      0x030946f1 0x305a000 + 239345
    7   AdobeACE                      0x030940ed 0x305a000 + 237805
    8   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    10  libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x9965fa3a TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x9964b38d TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x99646d67 MPWaitOnQueue + 250
    6   AdobeACE                      0x030946f1 0x305a000 + 239345
    7   AdobeACE                      0x030940ed 0x305a000 + 237805
    8   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    10  libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x9965fa3a TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x9964b38d TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x99646d67 MPWaitOnQueue + 250
    6   AdobeACE                      0x030946f1 0x305a000 + 239345
    7   AdobeACE                      0x030940ed 0x305a000 + 237805
    8   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    10  libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x9243014e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x9965d15e MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x193120f0 ThreadFunction(void*) + 78
    3   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    4   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    5   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib             0x9243014e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x9965d15e MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x193120f0 ThreadFunction(void*) + 78
    3   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    4   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    5   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x9243014e semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x9965d15e MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x193120f0 ThreadFunction(void*) + 78
    3   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    4   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    5   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x9965fa3a TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x9964b38d TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x99646d67 MPWaitOnQueue + 250
    6   com.adobe.CameraRaw           0x198b72c8 0x196ad000 + 2138824
    7   com.adobe.CameraRaw           0x198b6bc6 0x196ad000 + 2137030
    8   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    10  libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x9965fa3a TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x9964b38d TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x99646d67 MPWaitOnQueue + 250
    6   com.adobe.CameraRaw           0x198b72c8 0x196ad000 + 2138824
    7   com.adobe.CameraRaw           0x198b6bc6 0x196ad000 + 2137030
    8   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    10  libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 12:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   ...ple.CoreServices.CarbonCore 0x9965fa3a TSWaitOnCondition + 126
    4   ...ple.CoreServices.CarbonCore 0x9964b38d TSWaitOnConditionTimedRelative + 202
    5   ...ple.CoreServices.CarbonCore 0x99646d67 MPWaitOnQueue + 250
    6   com.adobe.CameraRaw           0x198b72c8 0x196ad000 + 2138824
    7   com.adobe.CameraRaw           0x198b6bc6 0x196ad000 + 2137030
    8   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    9   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    10  libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 13:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   com.adobe.CameraRaw           0x196f499a 0x196ad000 + 293274
    4   com.adobe.CameraRaw           0x19a1aef4 EntryFM + 903972
    5   com.adobe.CameraRaw           0x197b9076 0x196ad000 + 1097846
    6   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    7   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 14:
    0   libSystem.B.dylib             0x9245e066 __semwait_signal + 10
    1   libSystem.B.dylib             0x9245dd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x9245f9b8 pthread_cond_wait$UNIX2003 + 73
    3   com.adobe.CameraRaw           0x196f499a 0x196ad000 + 293274
    4   com.adobe.CameraRaw           0x19aacd08 EntryFM + 1501496
    5   com.adobe.CameraRaw           0x197b9076 0x196ad000 + 1097846
    6   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    7   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 15:
    0   libSystem.B.dylib             0x92430142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x9245dcbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x924a6410 pthread_cond_timedwait + 47
    3   com.adobe.bridge4             0x002e735b start + 3030443
    4   com.adobe.bridge4             0x002e8486 start + 3034838
    5   com.adobe.bridge4             0x002e84ec start + 3034940
    6   com.adobe.bridge4             0x00737f7a Mondo::CThread::EntryProc() + 18
    7   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    8   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    9   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 16:
    0   libSystem.B.dylib             0x92430142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x9245dcbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x924a6410 pthread_cond_timedwait + 47
    3   com.adobe.bridge4             0x002e735b start + 3030443
    4   com.adobe.bridge4             0x002e8486 start + 3034838
    5   com.adobe.bridge4             0x002e84ec start + 3034940
    6   com.adobe.bridge4             0x00737f7a Mondo::CThread::EntryProc() + 18
    7   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    8   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    9   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 17:
    0   libSystem.B.dylib             0x92430142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x9245dcbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x924a6410 pthread_cond_timedwait + 47
    3   com.adobe.bridge4             0x002e735b start + 3030443
    4   com.adobe.bridge4             0x003331d0 start + 3341344
    5   com.adobe.bridge4             0x00737f7a Mondo::CThread::EntryProc() + 18
    6   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    7   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    8   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 18:
    0   libSystem.B.dylib             0x92430142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x9245dcbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x924a6410 pthread_cond_timedwait + 47
    3   com.adobe.bridge4             0x002e735b start + 3030443
    4   com.adobe.bridge4             0x002e0b9e start + 3003886
    5   com.adobe.bridge4             0x002de0b2 start + 2992898
    6   com.adobe.bridge4             0x00737f7a Mondo::CThread::EntryProc() + 18
    7   ...ple.CoreServices.CarbonCore 0x9962adee PrivateMPEntryPoint + 68
    8   libSystem.B.dylib             0x9245d81d _pthread_start + 345
    9   libSystem.B.dylib             0x9245d6a2 thread_start + 34
    Thread 19:
    0   libSystem.B.dylib             0x924559d2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x92455f68 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x92455b86 start_wqthread + 30
    Thread 20:
    0   libSystem.B.dylib             0x924559d2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x92455f68 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x92455b86 start_wqthread + 30
    Thread 21:
    0   libSystem.B.dylib             0x924559d2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x92455f68 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x92455b86 start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x05b00012  ebx: 0x00375831  ecx: 0x00984cb0  edx: 0xbffffa4c
      edi: 0x00000000  esi: 0x50000000  ebp: 0xbffff928  esp: 0xbffff900
       ss: 0x0000001f  efl: 0x00010206  eip: 0x006911b9   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x50000004
    Binary Images:
        0x1000 -   0xb75fe7 +com.adobe.bridge4 4.0.3.9 (4.0.3.9) <6239DC9E-AAEA-AE4E-E8CE-AAD5F822AA70> /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
    0x114d000 -  0x1173ff6 +AdobeAXE8SharedExpat ??? (???) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
    0x1184000 -  0x1188ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x118f000 -  0x1227fff +com.adobe.AdobeExtendScript ExtendScript 4.1.25 (4.1.25.8102) <5F3913A6-9912-6F60-4BDE-5D9AF3143719> /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
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          From: JimHess <[email protected]>
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    Subject:  Photoshop CS5 will not open raw files from Nikon D810. What do I need?
    Photoshop CS5 will not open raw files from Nikon D810. What do I need?
    created by JimHess in Adobe Camera Raw - View the full discussionThank camera requires Camera Raw 8.6 which isn't compatible with Photoshop CS5. But you can download DNG converter 8.6 or newer and create digital negative (DNG) copies that will be compatible with Photoshop CS5. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7130665#7130665 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7130665#7130665 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Camera Raw by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Illustrator CC will not open/start after update on MAC 10.6.8

    Did update to Illustrator CC on a MAC (O.S. 10.6.8) now Illustrator CC will not open/start.
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    incgp,
    Did you run the Cleaner Tool between uninstalling and reinstalling?
    http://www.adobe.com/support/contact/cscleanertool.html

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