Illustrator CS6 - An unknown error has occured

When saving a file in illustrator CS6 the error comes up as "An unknown error has occured".
I can not save my files at all, export them as any other filetype or print them to PDF.
I have figured out it is any element with transparancy causing the issue... if I delete or flatten the items, I can save..
Any Ideas hoe to rectify this as it is stuffing everything up for me...

I've been having the same problem when I save a ANY of my AI file as PDF with Printer Marls (Trim Marks etc). No transparencies, no effects, just pure type (tried outlined and live) and flat shapes. Not sure what to do, I tried to trash the settings folder, reboot computer and nothing

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