Illustrator CS6 and Windows 7 Fix

When I try to place an ai file or a vector that I purchased from istockphoto.com, nothing happens. Is this a Windows 7 issue? Please help!!!

We can't know. You are not providing enough info. What format is the source file in? How do you place it? Does it open by itself?
Mylenium

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Illustrator cs6 and CC crashing on my windows 8.1 pro

Illustrator cs6 and CC crashing on my windows 8.1 pro. after perfectly Installing, its appears and close automatically after few seconds without showing any errors. I don't have any other devices, just my joy pad and external HDD. i am also not using any third party plug-ins. my Photoshop and dw CC is running good. I am using 2.26gig processor, 8gig ram, gig radeon graphics. and I have 64bit os but i tried both 32 and 64 bit illustrator. Please help me. I also do ctrl+alt+shift job to reset preference. nothing happen.

Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

Hi; i have questions in Illustrator cs6 in windows 8:

hi; i have questions in Illustrator cs6 in windows 8:
adobe illustrator has detected some registry association issues, which need to be rectified for illustrator to work properly. to fix this, right click illustrator.exe and select "run as administrator" to have the required privileges. illustrator will then attempt to correct this problem.
I, of course, choose yes and everything starts up with no problem. I close Illustrator and start it up again and I get the same error. I can use Illustrator with no problems, but this error comes up every single time I start Illustrator.

Issue: Adobe Illustrator has detected some registry association issues, which need to be rectified for Illustrator to work properly. To fix this, right click Illustrator.exe and select "Run as Administator" to have the required privileges. Illustrator will then attempt to correct this problem
If this is happening on non admin accounts the below solution can fix the issue.
Resolution: Make the user an administrator and open the Illustrator then removed the administrator rights and if you launch the application again, it will use the registry created in admin mode and this will corrected the problem.

Illustrator CS6 and CC and can not use the profile embedded in file...

Hello,
I found another bug in Adobe Illustrator CS6 and CC.
If you are opening a file that contains profile (and not installed in Windows), Illustrator, although I warn you that profile will be used in the document, but the opening is not there. There is only working space profile. CS5 is okay.
On this error we found by accident when we wanted to open the client data in Illustrator and then convert to profile our printer and use the embedded profile as the source.
More can be seen on video here: http://screenr.com/Q1AH
Regards
Aleš Ulrych

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Uninstalling Illustrator CS6 and Prelude CS6 Mac Betas

I was on beta team of CS6 and before release this past week was experiencing an issue with Adobe Application Manager. A very unhelpful and uninformed Adobe Tech rep demanded that I uninstall all beta apps manually. I knew this was wrong but followed his advice. Now installing from the Creative Cloud and am getting error messages in Illustrator CS6 and Prelude CS6 installations that there are conflicting files. I cannot locate these conflicting files using Spotlight. All other apps installed without a problem. Since I removed all of these beta files, including uninstallers, manually (following the bad advice of about the worst tech rep I have ever experienced), I have no uninstallers to find these files. I recall that after the cs5 beta cycle, there were several clean-up scripts available to remove any residue of beta software. Does such a script exist or is there a different way to find and remove those conflicting files?
This is the Illustrator error message:
WARNING: DW022: AdobeCode {8467887D-92F1-435C-B387-A7551B88EC70} Standard Adobe NPS Panel 1.0.0.0 with version (2012-02-03 01:19:37.662531) already installed with incompatible version (2011-12-22 01:44:44.778904)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {85719D3F-23BA-4C33-A45D-522844CA358D} AdobeHelp 4.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {AF278D86-23AE-401B-AC18-9827C1992BCB} Photoshop Camera Raw 7 7.0.0.0 is already installed and the session payload {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW020: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 conflicts with: {E0681DCC-ED44-473C-B07A-BE71776F35A6} Adobe Illustrator CS6 Core 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 as conflicting payload is installed.
WARNING: DW020: {6040E054-500A-427A-9DA2-349F0FEB19D1} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0 conflicts with: {F0DF9752-36EB-4586-98CA-251E2AB7D127} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {6040E054-500A-427A-9DA2-349F0FEB19D1} Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack 16.0.0.0 as conflicting payload is installed.
WARNING: DW020: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 conflicts with: {E0681DCC-ED44-473C-B07A-BE71776F35A6} Adobe Illustrator CS6 Core 16.0.0.0
Please uninstall these products, restart your computer and then run this installer again.

I apologize for the experience you had with our support representative. They were partly correct though with asking you to remove the beta version prior to installing the released version but you would have wanted to use the uninstallers. At the moment I would recommend running the cleaner tool. You can find more details on this at CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

Help with Illustrator CS6 and Flash CS4

Hello I use Illustrator CS6 and Flash CS4. When I export a drawing realized in Illustrator in the size(format) .sof Flash, this one is imported in the library(bookcase) of Flash CS4 but he(it) is created with a multitude of graphic symbols and symbols Bipmap. In the scene(stage) of Flash, the image is illegible it is floutée, apparently it is not a vectorial image. Thank you for your answer. Very cordially.
Thank You !!!

Sometimes a picture is better than a description. I had to use a translator to find out that floutee means blurred.
Generally bitmaps (raster images) are not a strong suite for illustrator. It can do some things with them, just not as much as photoshop. Maybe if you could explain what you want to do with the symbol, then maybe we can give some ideas. Also by posting a screen shot, we might know of where there is a vector alternative.

Mac. Yosemite- Illustrator CS6 and CC both crash right after starting. Have Suitcase 6 (not 5). current Wacom drivers. Tablet not connected to Mac.

Mac. Yosemite- Illustrator CS6 and CC both crash right after starting. Have Suitcase 6 (not 5). current Wacom drivers. Tablet not connected to Mac. Anyone else experiencing this?

Hi,
Scott Agnew,
Please check if there are any updates pending for Suitcase fusion and Illustrator.
You can also try resetting AI preferences.
User Library/Preferences/Adobe Illustrator [#] Settings
Rename Adobe Illustrator [#] Settings to old Adobe Illustrator [#] Settings
User Library/Preferences/Adobe/Adobe Illustrator/Version[#]
Rename Version[#] to old Version[#]
Access user library Access hidden user library files | Mac OS 10.7 and later
Do you get any crash report. Look if it says anything for Wacom or extensis?
Thanks,
Nikhil Gupta

I am trying to save a large file on Illustrator CS6 and it does not save and instead says "Unknown Error Occurred." What do I do?

I am trying to save a large file on Illustrator CS6 and it does not save and instead says "Unknown Error Occurred." What do I do?
The file has 4 artboards with webpage designs. I tried to take two of the artboards, create a separate doc with those two, and save, but the result was the same.
However, I am able to save simpler, smaller files.
I need to not lose these files and I am afraid to quit and restart and lose my unfinished work.
Any advice?

What happens if you choose this option?

Issues with illustrator 10 and windows 8

any known issues with illustrator 10 and windows 8...version worked fine on windows xp....new computer with windows 8....now cannot seem to operate. Loads, and shows access but will NOT start up. help ! thanx ttp74

AI 10 is now 10 years or so old and was never tested on nor designed for Win 7 or Win 8. You should simply assume it's not compatible and will never run properly. feel free to spend your time with the compatibility modes and al lsorts of hacking with the security stuff and otehr settings, but to be honest, it will probably be a waste of time.
Mylenium

Hi, I would like to buy Photoshop cs6, Illustrator cs6 and Indesign cs6 for multi computer (maybe for 2 or 3 session) i'm professional, how can i do please ? thank you for your answer, best regards.

Hi everybody,
I would like to buy Photoshop cs6, Illustrator cs6 and Indesign cs6 for multi computer (maybe for 2 or 3 session) i'm professional, how can i do please ? thank you for your answer,
best regards.

You can buy them here -> Creative Suite 6

Where can I obtain a trial of Illustrator CS6 for Windows?

Where can I download a trial version of Illustrator CS6 for windows 7?

agtest,
I believe it is no longer possible to download a CS6 trial at the Adobe site.
This thread made by staff about downloading the old stuff, refers to the following Prodesign Tools page:
http://forums.adobe.com/message/5418120#5418120
http://prodesigntools.com/tag/ddl
See page 2:
‘DDL’ Articles at ProDesignTools, Page 2

I bought a Adobe Illustrator CS6 and I'm having a difficult time getting set up.

I bought a Adobe Illustrator CS6 and I need help installing.

As kglad said, you need to explain better and provide details like system information, what errors you get or whatever...
Mylenium

Illustrator CS6 Mac windows undock from OS X Dock

We have many designers working on many files simultaneously in Illustrator CS6 for OS X. The preference is to not have Illustrator put multiple documents into tabs but in separate windows. They also like to minimize unused documents to the OS X Dock and maximize as needed. However the current complaint is that when you create a new document, docked windows maximize automatically. This is with Illustrator CS6 version 16.0.4.
In other words:
1) In Illustrator, create a new document or open an existing one and minimize it to the OS X Dock.
2) Create new a document or open an existing one and the document minimized to the Dock will maximize behind your current document.
Is this normal behavior for CS6? This did not happen with CS5 or CS5.5.
Designers complain that they then accidentally close the previously Docked file without saving and lose changes (typically because they didn't want to save changes on the current document).
Thanks,
Sussman Prejza

I have this same issue.
I only started having the problem when I upgraded to CS6 at work. I never had this problem with CS3, CS4 or CS5.
I have not been able to find any info on how to fix the issue.

How can I resolve: cannot save any type of image in Illustrator CS6 on Windows XP SP3?

I have a user who is on Windows XP SP3 and he cannot save any images in Illustrator CS6. When he selects eitheer of the save buttons, the location window comes up but nothing happens after that. We have given him admin rights and permissions for the computer and Illustrator, the UAC is off, we have deleted the pref folder, and we have done a reinstall of the software . Other users can log onto the same machine and Illustrator works fine for them, but; this particular user, who is the primary user of the computer, cannot save his work using the program. How can we fix this

Flush out temp files and check disk permissions and quota. He may simply be running out of local storage space.
Mylenium

Mouse problems with Illustrator CS6 and Mountain Lion

The mouse in Illustrator selects and deselects as it moves over buttons and cells:
1. In Graph data the cells the mouse passes over go dark grey if not already selected, then deselect if they are selected. This makes it very difficult to use the data cells.
2. In Layers window, where I may have 100s of layers, I want to hide one layer or more which are not necessarily adjacent to each other. Illustrator hides all of the layers it passes. It is very difficult to click and unclick the show/hide button (and also the lock button). Ditto with show or unlock toggle layer. I had to start up in Lion in which Illustrator does not have this problem in order to get a job finished in time.
Seems there needs to be a fix for Illustrator to work properly in Mountain Lion.
Has anyone found such a fix?

No I don't have Right-Zoom (don't know what it is), but I have the same problem with Apple's Track Pad, which I don't use much and I only use the inbuilt software.
I use Kensington Slim Blade and before that LogiTech's marble mouse and both need their software to work properly.
All of them work fine in Lion and earlier. Could it be that Adobe has overlooked some new aspect that’s in Mountain Lion which, in my case, needs to be fixed for Illustrator?

Illustrator CS6 and Windows 7 Fix

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