Illustrator CS6 deleting random file items
Hi there. Both myself and the other designer at my office have run into a pretty major problem with Illustrator and we are hoping someone here might be able to get to the bottom of it. First of all, some details as to what we are working on:
Mac OSX 10.6.8
Illustrator CS6
Accessing files on a shared network drive
I have been working on a file for a number of months now with no problems at all. Right at the point of it being signed off today I opened it to prep for printing (outline fonts, check colours etc.). When I opened it I noticed a number of the graphics (embedded graphics, not linked files) and areas of text were missing. Completely missing. No text boxes, no sign of any images having been there, just GONE. I closed the file without saving and opened it in CS5 - neither the graphics or the text appeared in CS5 either.
Nobody except myself and the other guy has access to these files (nor the softare to open them). The file has not been opened since June 6th when I last made a change (and everything was fine!).
This is not the only file we have discovered this problem with - there was another occurence of this with a completely different file yesterday which we put down to a small glitch, but this is now getting worrying. Yesterday it was graph items, so we thought it was something to do with those. Today it is bog standard graphics and text (no font issues either).
Now, I have also noticed something else with this particular file - it is acting more like an imported PDF than an original Illy file in that items are linked together (un-linked by right-clicking and selecting 'release clipping mask'). I don't know if this could be related? It was definitely created from scratch in Illustrator, and none of the items were linked in such way, or imported from another file.
Has anyone ever come across this issue before?
Ok, well, luckily for us I.T could dig through the backup and get us a version of the file from before it became corrupt, and not a lot of work had been done on it since it was last 'ok' so that's saved us.
I don't however think it is pure luck that we have never in 8 years had ANY issues with working from a shared server, it is FAR too much of a coincidence that we have not long upgraded to CS6 and we are starting to see more and more problems like this. I think it can definitely be attributed to the CS6 release in part - there is a problem here, and whilst I understand that they cannot test for every server configuration you would think in time things would get better, not worse
Similar Messages
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Why is my Illustrator cs6 not opening files.
I'm having a issue with Illustrator not opening files (eps or ai) either from the server or my desktop, opening original from Indesign, double clicking a file or from the menu 'open file'. I have to end up quitting Illustrator, then open the file from one of the methods above. Same days it all works fine then other days it doesn't. Quite confusing.
I've uninstall then reinstall Illustrator previously and it seemed to work fine for a while then it started doing it again.
And I've tried finding the info on the forums for Illustrator. If its there please point me to the right place.
Illustrator CS6
Mac running OS X 10.9
10GB of Ram
Please let me know if if more information is required.
Regards
Aaron ElmigerAaron,
Here is a list from easy to serious (note the Cleaner Tool as part of uninstalling and reinstalling in 6), and you may have some disturbance from other applications, see the usual suspects in Item 7) in 5), and 1) - 2) may be the first ones to try, before 3) and/or 4) ):
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Illustrator CS6 hangs saving files to local HD while having multiple server share points mounted
Mac OS 10.6
Illustrator CS6
Illustrator CS6 hangs (spinning beach ball) when saving files to the computer's local HD while having multiple server share points mounted.
I am NOT opening or saving the file to or from a server.
The server is mounted so that I can move my saved file to it once complete.
Unmounting the servers fixes the problem and Illustrator CS6 returns to being normal (not causing a spinning beach ball).
This is repeatable, not intermitent.We were having similar issues working over a network. I believe it's a Mac OS 10.6 issue, something to do with the Mac finder searching for file dates or metadata on the servers. From what I understand, this has been fixed in OS 10.7. We can't yet move to 10.7 and after trying many possible fixes, found that a Mac finder alternative, Path Finder, fixed most server delays. It's not free, but you can give it a 30 day trial to see if it fixes your issue. Here is a link to discussions about other suggested fixes:
https://discussions.apple.com/thread/2172049?start=30&tstart=0 -
Why is Illustrator CS6 Crashing Randomly?
Hello,
I have been experiencing continued crashes using Adobe Illustrator CS6. The crashes seems to be random, it does not happen with the use of specific tools. It is as frequent as once per hour, sometimes it will go longer without.
I am using Windows 7 Ult. with all updates, including an up-to-date video driver.
I have tried the following fixes:
Reset preferences (Alt + Ctrl + Shift) when starting Illustrator.
Checked for latest video driver, I had the latest already installed.
Reinstalling (with a reboot between) the Master Collection.
Installing only 32-bit edition, no other Adobe products from the Master Collection.
Installing only 64-bit edition, no other Adobe products from the Master Collection.
Thanks in advance,
Dustin.If you could provide me with how to obtain the information you require, I would be happy to help you help me.
As for the GPU, wasn't aware but I'm glad to eliminate it from the list of possibilities.
Illustrator ran pretty solid for about two hours as I finished my assignment so perhaps the problem has resolved it's self.
Unless Illustrator will only use a set amount of memory, that isn't the problem. I have 16gb installed and am only pushing 21% with Illustrator and a few other programs open right now.
Dustin -
Illustrator cs6 problem converting files for the web
I have designed some simple logos in Illustrator CS6 and want to convert the .ai files to appear on a website, but when I use the Save for Web function and preview the GIFs or PNG-8s I created they are blurred and not a good enough quality, even when viewed at actual size. I realise there will be differences between the vector graphics of Illustrator and the pixel images on a desktop website, but these are more than just a minimal adjustment - they look out of focus. Am I doing something wrong? Am I creating Illustrator files that are too large or too small? Or am I converting the artwork into GIF or PNG-8 files that are the wrong size or format? I have searched the forums and web for a solution but found nothing on this. Any help would be much appreciated.
na,
Have you ticked one of the optimizing options hidden away in the Image Size window?
Have you considered PNG24 with richer colours? -
Flex builder deletes random files?!?!
I am new to Flex Builder. I have a couple of projects that I
have created for test purposes.
I deleted one of these test projects from within flex
builder. It decided that it would delete my entire source tree.
Even better, the delete progress bar had a cancel button! When
clicking the cancel button it grayed out and continued to delete
files! Yay!
Great job on the implementation. keep up the good work.
WTFHi,
When you try to delete your project a dialog appear in which
you are asked if you want to delete only the project (this is the
default setting) or if you want to delete your files from the disk
as well (there is a warning saying that this operation can't be
undone).
For the cancel problem please file a bug on
http://bugs.adobe.com/flex/
Thanks,
Gelu -
Illustrator CS6 Hangs: New Files or Opening Existing Files
Date/Time: 2013-04-07 14:58:28 +0200
OS Version: 10.7.5 (Build 11G63b)
Architecture: x86_64
Report Version: 9
Command: Illustrator
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version: 723 (16.0.0)
Parent: launchd [132]
PID: 10493
Event: hang
Duration: 0.83s
Steps: 10 (100ms sampling interval)
Pageins: 19
Pageouts: 0Date/Time: 2013-04-07 14:58:28 +0200
OS Version: 10.7.5 (Build 11G63b)
Architecture: x86_64
Report Version: 9
Command: Illustrator
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version: 723 (16.0.0)
Parent: launchd [132]
PID: 10493
Event: hang
Duration: 0.83s
Steps: 10 (100ms sampling interval)
Pageins: 19
Pageouts: 0
Process: Adobe Illustrator [10493]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Architecture: x86_64
UID: 501
Thread 0x37192 DispatchQueue 1
User stack:
10 ??? (in Adobe Illustrator) [0x100163358]
10 ??? (in Adobe Illustrator) [0x1006f8bb4]
10 ??? (in Adobe Illustrator) [0x100708de1]
10 ??? (in Adobe Illustrator) [0x100769a58]
10 exo::app::OS_AppBase::RunEventLoop() + 55 (in exo) [0x108e71747]
10 -[NSApplication run] + 470 (in AppKit) [0x7fff8b2589b9]
10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff8b25c07d]
10 _DPSNextEvent + 2019 (in AppKit) [0x7fff8b25ccc9]
10 _NSHandleCarbonMenuEvent + 250 (in AppKit) [0x7fff8b2c71da]
10 _HandleMenuSelection2 + 580 (in HIToolbox) [0x7fff8e143592]
10 _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 600 (in HIToolbox) [0x7fff8e143fc9]
10 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 101 (in HIToolbox) [0x7fff8e14c883]
10 SendMenuItemSelectedEvent + 253 (in HIToolbox) [0x7fff8e2825b5]
10 SendMenuCommandWithContextAndModifiers + 56 (in HIToolbox) [0x7fff8e23ae2d]
10 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 398 (in HIToolbox) [0x7fff8e1537b5]
10 SendEventToEventTarget + 76 (in HIToolbox) [0x7fff8e10d6db]
10 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 446 (in HIToolbox) [0x7fff8e0f6840]
10 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1263 (in HIToolbox) [0x7fff8e0f7234]
10 NSSLMMenuEventHandler + 339 (in AppKit) [0x7fff8b3c69bb]
10 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 138 (in AppKit) [0x7fff8b57a6f9]
10 -[NSMenu _internalPerformActionForItemAtIndex:] + 38 (in AppKit) [0x7fff8b6ebb08]
10 -[DVAMacMenu performActionForItemAtIndex:] + 61 (in dvaui) [0x10862293d]
10 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125 (in AppKit) [0x7fff8b44c536]
10 -[NSMenuItem _corePerformAction] + 399 (in AppKit) [0x7fff8b44c7ff]
10 -[NSApplication sendAction:to:from:] + 139 (in AppKit) [0x7fff8b35f8ca]
10 -[NSObject performSelector:withObject:] + 61 (in CoreFoundation) [0x7fff8fd1870d]
10 -[ExoMacApplication handleMenuCommand:] + 187 (in exo) [0x108e73e9b]
10 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 93 (in dvacore) [0x107ef497d]
10 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 250 (in dvacore) [0x107ef0e9a]
10 ??? (in Adobe Illustrator) [0x10076bb5b]
10 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 123 (in dvacore) [0x107ef1e0b]
10 exo::app::OS_AppBase::DispatchMenuCommand(int) + 119 (in exo) [0x108e72417]
10 exo::uisupport::CommandHandlerBase::CallCommandChain(int) + 62 (in exo) [0x108ee7ffe]
10 exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 36 (in exo) [0x108ee85f4]
10 exo::uisupport::CommandHandler::HandleCommand(int) + 259 (in exo) [0x108ee85a3]
10 ??? (in Adobe Illustrator) [0x100769f14]
10 ??? (in Adobe Illustrator) [0x10048f9d3]
10 ??? (in Adobe Illustrator) [0x10047d66e]
10 ??? (in Adobe Illustrator) [0x10047af78]
10 ??? (in Adobe Illustrator) [0x10040e89d]
10 PluginMain + 343201 (in IllustratorUI) [0x1230dab91]
10 PluginMain + 9806 (in IllustratorUI) [0x12308953e]
10 dvaui::ui::OS_Dialog::RunModal() + 175 (in dvaui) [0x1085dd88f]
10 dvaui::ui::OS_Dialog::ModalLoop() + 177 (in dvaui) [0x1085ddbe1]
10 -[NSApplication runModalSession:] + 48 (in AppKit) [0x7fff8b509f4c]
10 -[NSApplication _realDoModalLoop:peek:] + 708 (in AppKit) [0x7fff8b510797]
10 -[ExoMacApplication sendEvent:] + 956 (in exo) [0x108e7310c]
10 -[DVAMacApplication sendEvent:] + 261 (in dvaui) [0x1085e56d5]
10 -[NSApplication sendEvent:] + 5593 (in AppKit) [0x7fff8b2c23a5]
10 -[NSWindow sendEvent:] + 6306 (in AppKit) [0x7fff8b328c98]
10 -[DVAMacContainerView mouseDown:] + 148 (in dvaui) [0x1085f5954]
10 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 93 (in dvacore) [0x107ef497d]
10 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 250 (in dvacore) [0x107ef0e9a]
10 ??? (in Adobe Illustrator) [0x10076bb5b]
10 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 123 (in dvacore) [0x107ef1e0b]
10 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 65 (in dvaui) [0x1085f2131]
10 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 31 (in dvaui) [0x1085e66af]
10 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 268 (in dvaui) [0x1085fb2fc]
10 dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 321 (in dvaui) [0x1085f2491]
10 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 296 (in dvaui) [0x1085fa318]
10 dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 68 (in dvaui) [0x108566804]
10 dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 175 (in dvaui) [0x10856673f]
10 dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeaf(dvaui::ui::MouseEvent const&, bool) + 86 (in dvaui) [0x108566636]
10 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 177 (in dvaui) [0x10856fed1]
10 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 177 (in dvaui) [0x10856fed1]
10 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 177 (in dvaui) [0x10856fed1]
10 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 177 (in dvaui) [0x10856fed1]
10 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 124 (in dvaui) [0x10856fe9c]
10 dvaui::ui::UI_Node::DispatchMouseEvent::operator()(dvaui::ui::UI_Node*, dvaui::ui::UI_Node*, dvacore::geom::PointT<float> const&) const + 194 (in dvaui) [0x1085663f2]
10 dvaui::ui::UI_Node::UI_DispatchMouseEventToLeaf(dvaui::ui::UI_Node*, dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&) + 71 (in dvaui) [0x108562af7]
10 dvaui::controls::BasicFlyoutMenuItem::UI_DoMouseEvent(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&) + 240 (in dvaui) [0x108347c40]
10 dvaui::controls::UI_IconFlyoutMenu::SelectItem(int) + 431 (in dvaui) [0x1083479ff]
10 boost::detail::function::void_function_obj_invoker1<dvaui::ui::MessageFunctionAdapter<dva ui::ui::MessageT<dvaui::ui::UI_Node>, dvaui::controls::IconFlyoutMenuChangedMessage, boost::function1<void, dvaui::controls::IconFlyoutMenuChangedMessage*> >, void, dvaui::ui::MessageT<dvaui::ui::UI_Node>*>::invoke(boost::detail::function::function_buffe r&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 209 (in dvaadameve) [0x107316741]
10 dvaui::controls::UI_Popup::FlyoutMenuChanged(dvaui::controls::IconFlyoutMenuChangedMessag e*) + 202 (in dvaui) [0x1083d311a]
10 dvaui::controls::UI_ControlView::SendValueChangedMessage() + 52 (in dvaui) [0x10830f654]
10 void dvaui::ui::SendMessagesT<dvacore::utility::SharedFunctions<boost::shared_ptr<boost::funct ion<void ()(dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > >, dvaui::ui::MessageT<dvaui::ui::UI_Node> >(dvacore::utility::SharedFunctions<boost::shared_ptr<boost::function<void ()(dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > > const&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 63 (in dvaui) [0x10831390f]
10 PluginMain + 136593 (in IllustratorUI) [0x1230a8481]
10 PluginMain + 577600 (in IllustratorUI) [0x123113f30]
10 ??? (in Adobe Illustrator) [0x10046ca2b]
10 ??? (in Adobe Illustrator) [0x10046a9f2]
10 ??? (in Adobe Illustrator) [0x1003e79e5]
10 ??? (in Adobe Illustrator) [0x100accfcf]
10 ??? (in Adobe Illustrator) [0x100ac3c61]
10 ??? (in Adobe Illustrator) [0x1009930e0]
10 ??? (in Adobe Illustrator) [0x100966e49]
10 ??? (in Adobe Illustrator) [0x100a32e45]
10 ??? (in Adobe Illustrator) [0x10044ca0e]
10 ??? (in Adobe Illustrator) [0x10044c7d3]
10 ??? (in Adobe Illustrator) [0x100529674]
10 ??? (in Adobe Illustrator) [0x1005295c0]
10 ??? (in Adobe Illustrator) [0x100528bab]
10 ??? (in Adobe Illustrator) [0x100528579]
10 ??? (in Adobe Illustrator) [0x1005240a5]
10 ??? (in Adobe Illustrator) [0x10054afed]
10 ??? (in Adobe Illustrator) [0x100549ee3]
10 ??? (in Adobe Illustrator) [0x10054968f]
10 ??? (in Adobe Illustrator) [0x10055f9fb]
10 ??? (in Adobe Illustrator) [0x100b32a8f]
10 ??? (in Adobe Illustrator) [0x1009674e2]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900 (in Adobe Illustrator) [0x100c951ac]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228 (in Adobe Illustrator) [0x100c9202c]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282 (in Adobe Illustrator) [0x100c97a3a]
10 ??? (in Adobe Illustrator) [0x10097b30b]
10 ??? (in Adobe Illustrator) [0x1009b9a60]
10 ??? (in Adobe Illustrator) [0x1009b6665]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900 (in Adobe Illustrator) [0x100c951ac]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228 (in Adobe Illustrator) [0x100c9202c]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282 (in Adobe Illustrator) [0x100c97a3a]
10 PluginMain + 162 (in FuzzyEffect) [0x116fff582]
10 PluginMain + 10121 (in FuzzyEffect) [0x117001c69]
10 PluginMain + 29088 (in FuzzyEffect) [0x117006680]
10 PluginMain + 21032 (in FuzzyEffect) [0x117004708]
10 PluginMain + 16390 (in FuzzyEffect) [0x1170034e6]
10 PluginMain + 20169 (in DiffusionRasterSuite) [0x1112b2f99]
10 PluginMain + 26658 (in Rasterize) [0x111cd65d2]
10 PluginMain + 15450 (in Rasterize) [0x111cd3a0a]
10 ??? (in Adobe Illustrator) [0x1009e77d5]
10 ??? (in Adobe Illustrator) [0x100a03d54]
10 ??? (in Adobe Illustrator) [0x10084cd25]
10 ??? (in Adobe Illustrator) [0x100a05d1b]
10 ??? (in Adobe Illustrator) [0x100a04bd4]
10 ??? (in Adobe Illustrator) [0x1009cf0ed]
10 ??? (in Adobe Illustrator) [0x100a97385]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 15393 (in Adobe Illustrator) [0x100c95781]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900 (in Adobe Illustrator) [0x100c951ac]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228 (in Adobe Illustrator) [0x100c9202c]
10 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282 (in Adobe Illustrator) [0x100c97a3a]
10 PluginMain + 280 (in BNPlugin) [0x115c0c7e8]
10 PluginMain + 29301 (in BNPlugin) [0x115c13945]
10 PluginMain + 9949 (in BNPlugin) [0x115c0edad]
10 PluginMain + 36051 (in BNPlugin) [0x115c153a3]
10 PSLShutdown + 388 (in AdobePSL) [0x1042c58f4]
10 PSLGetPreferences + 11343 (in AdobePSL) [0x1042c540f]
10 PSLCreateStringUTF8 + 460233 (in AdobePSL) [0x104348ce9]
10 PSLCreateStringUTF8 + 464882 (in AdobePSL) [0x104349f12]
10 PSLSetImageGuides + 1436569 (in AdobePSL) [0x1044b0959]
10 PSSLO::ConstAutoResource<PSSLO::StyleSheet>::ConstAutoResource() + 3318833 (in AdobePSL) [0x104036ae1]
10 PSSLO::ConstAutoResource<PSSLO::StyleSheet>::ConstAutoResource() + 3354840 (in AdobePSL) [0x10403f788]
10 PSSLO::ConstAutoResource<PSSLO::StyleSheet>::ConstAutoResource() + 3353884 (in AdobePSL) [0x10403f3cc]
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Illustrator CS6: deleting unwanted items outside a clipping path
Hi everyone,
I'm creating a logo that employs a stippled texture (a half-tone) in various sections of objects comprising the logo. I've placed the stipple where I want it, created a clipping path to capture the area. Now I have all these other points that I don't need that I want to delete.
Is there anyway short of releasing the clipping path, manually delete unwanted sections of the stipple and then re-apply the clipping path again? It would be like 'Applying Mask' in photoshop.You can enter isolation mode without releasing the clipping mask. Beyond that I don't see a way to do this automatically unless you want to make your stipples a compound path or group and use Pathfinder operations. Unfortunately AI doesn not have inside/ outside detection for these kinds of scenarios that wouzld allow to quickly select separate objects in this fashion...
Mylenium -
Illustrator CS6 Repeatedly Corrupted Files?
hello --
thank you in advance for your time as i am quite in a predicament. i have lost 2 full days of work due to file corruption and i cannot isolate or fix what the problem is. here is how my files are set up:
i use multiple artboards (16-20)
i use graphs to simulate segments in a dashboard view (pie charts)
i use 2 font families
i have tried every solution under the sun so far:
reset preferences
saved recovery files
tried editing the postscript files to remove offending commands
saved as PDF, which worked, but the files are essentially unusable since in many separate files
any possible fix i found in this forum i could think of
after opening the file i get the error message, and if i open the file, most of the layers are gone and it stops with a "graph" object layer, which cannot be selected. it suggests to me that it might be something with the way i use them (i use several of them), that caused the issue. i have tried to isolate that element and it's occurrences in the postscript file, but probably not doing it right.
has anybody experienced such problems using pie charts in CS6. the last 2 files i worked on both used pie charts & both have become corrupted.
any help would be much appreciated!
thanks,
patrick.Patrick,
Are you saving to own harddisk? If not, I believe you should.
It is always recommended here to open/save your documents from/to your own harddisk, then copy to external media/servers/whatever as backup.
You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk.
To rescue what may be rescued:
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html -
Can Illustrator CS6 read CS4 files? [was: CS6]
i want to purchase the CS6 illustration. my question is, "will the CS6 be able to read CS4 files?"
yes, newer versions can open older files.
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Flash Professional CS6 'deletes' my file; JavaScript corrupts file
I'm working on a Macbook Pro OS X Yosemite and in Flash CS6.
While I try to fill in drawings (I'm animating) with the paint bucket, it hangs for a long time. I regurary safe my work because after a while it totally hangs. Then I need to restart my entire computer. I have a lot of free memory, so I don't understand (8gb memory)
When I wanted to export the movie it said it can't save the file on that location and BANG the program quits unexpectedly. When I want to re-open the file IT IS GONE or it is not the same file and I get this info:
The following JavaScript error(s) occurred:
At line 1 of file "/Users/me/Library/Application Support/Adobe/Flash CS6/en_US/Configuration/Javascript/ObjectFindAndSelect.jsfl": (and more)
The file size is reduced to only 981kb and 'Failed to open document'
It was an 8 hour work.
The next day I started totally from scratch again. Same thing happens.
Anyone?Solved - sort of! I opened an FLA file and did a Save As Template, with my own categrory. (Apparently Flash wiped out the custom templates I had saved previously.) Now File New works, showing not only my saved template, but all the standard templates too. Presumably a bug in CS6 and/or some sort of conflict with Windows 7.
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Illustrator CS6 cant open files on win 8 machine
Sats something like "file cant be opened/file cannot be found".
is doing that on hebrew titled folder, when i change the folder name to english it opens, why ?@risepureog ,
Hello and thank you for posting on the HP support forums. So that I can help you out with our issue could you please check out the following link.
Advice for asking the "Very Best Question"
As well when you post back can you include the file type you are trying to open. For the most part you need software to open files. .pdf requires adobe PDF reader. .doc would require a word processing software like microsoft word.
It all depends on the file you are trying to open will depend on the software needed.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP -
Illustrator cs6 "this file cannot be found" problem when open file from network
I used to install the trial version of Illustrator CC on my desktop and then when the trial run out I decide to go with illustrator CS6 instead, So I decide to buy &
install Illustrator CS6 on our desktop and everything seem to be fine except
the problem is our .ai file is located on the network shared drive of the design team,
When we try to open the file from the network drive with illustrator CS6, it said "This file cannot be found"
- we try to copy the file from network drive to our desktop and file can open without problem
- if we directly double click the file from the network drive to launch the illustrator CS6 with that file. It's also fine, no problem at all.
- but if we open the illustrator CS6 first and try open.. and then browse to that file on network, then "This file cannot be found" happen again.
- Illustrator CS6 have no problem open file in the local harddisk.
- Illustrator CC never have this problem open file in our network drive, try reinstall the Illustrator CC trial again and it can open without problem
- I try using Adobe CC Cleaner tool to remove everything before reinstall the Illustrator CS6, still no luck.
- Try remove the Adobe relate folder in user/user/Appdata and then reinstall, still no luck
- Try right click and open with --> Illustrator CS6 , yes if we double click the file directly it's ok, but as mentioned if we open illustrator first then browse for the file, the problem happen.
Did I miss anything to fix it ?the same thing happend to me,
in my office the same folder with hebrew name, I can open files
on my laptop the same folder with hebrew name, I cannot open files.
I know its about the folder because when I put the files in a different folder, it open them.
how can I fix it without changing the names of my entire work folders?
there must be a different between my two computers.
thanks for your help -
Can't open FreeHand10 in Illustrator CS6
We can't load some FreeHand (fh10) files to Illustrator CS6.
These files loading to Illustrator CS3 have never caused any problem.
What's the solution? Do we need install new plugin/update or anything?A solution I use is to export the FreeHand 10/MX file to PDF and open that in AI-CS6/CC. Or export the file as Illustrator 7 but that has some limitations. A better solution will hopefully come soon. Read this for a comparison:http://freehandforum.org/forum/viewtopic.php?f=4&t=1706#p3404
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hi, everybody!
i worked in illustrator cs6 on a file to create several infographics with a lot of numbers. therefore i implemented data from excel per drag and
drop for to use wih the diagramme tool.
when reopening the file it says: Cannot open, illustration has a forbidden operator (and
then a lot of "((((" and stuff like this).
does anyone know this or can help me with it?
thanks in advance.1.Create a new file in Illustrator with just a simple square and save this file. 2. Open the file in Text Edit. 3. Copy the last couple of lines from
that file
4. Open your corrupted file in TextEdit. 5. Add the code to the end of your corrupted file and save it. 6. Change the extension to .ai and you should
be able to open up your file in Adobe Illustrator.
Аlso I advise to try this program
AI Viewer Tool
http://www.ai.viewertool.com/
And also you can visit this forum for more information
http://www.filerepairforum.com/forum/adobe/adobe-aa/illustrator/411-illustrator-cs5-ai-files-won-t-open
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