Illustrator CS6 doesn't open after installing Yosemite (Java issue)
Illustrator CS6 can't open and gives message "need to install the legacy Java SE6 runtime" and gives Apple link to Java program. But even after installing latest java CS6 doesn't work. What can I do? ?
Claudia,
Here is a direct download link that should work:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.
Similar Messages
-
The message I get when I open Adobe Bridge CS6 is: The operation could not be completed.
Adobe Photoshop CS6 works fine. Can anybody help me?Can anybody help me?
The people in the Bridge Forum?
https://forums.adobe.com/community/bridge/content
Have you tried resetting the Preferences (pressing cmd-alt-shift at starting until the appropriate dialog appears)? -
itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada
Thank you for the response Linc- here are the first four dozen lines-
12/8/14 13:07:54.000 kernel[0]: memorystatus_thread: idle exiting pid 2205 [accountsd]
12/8/14 13:07:55.000 kernel[0]: memorystatus_thread: idle exiting pid 2236 [com.apple.Accoun]
12/8/14 13:07:56.000 kernel[0]: memorystatus_thread: idle exiting pid 2243 [com.apple.Addres]
12/8/14 13:07:57.000 kernel[0]: memorystatus_thread: idle exiting pid 2267 [CloudKeychainPro]
12/8/14 13:07:58.000 kernel[0]: memorystatus_thread: idle exiting pid 2212 [CalNCService]
12/8/14 13:07:59.000 kernel[0]: memorystatus_thread: idle exiting pid 2204 [CalendarAgent]
12/8/14 13:08:01.000 kernel[0]: memorystatus_thread: idle exiting pid 2269 [diagnosticd]
12/8/14 13:08:02.306 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:02.000 kernel[0]: memorystatus_thread: idle exiting pid 2271 [com.apple.CloudP]
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:03.000 kernel[0]: memorystatus_thread: idle exiting pid 2268 [com.apple.sbd]
12/8/14 13:08:04.578 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external) -
Itunes will not open after installing yosemite
I installed Yosemite and have tried to repeatedly. Get my new Itunes 12 to open but it refuses. It will not make any indication that it is attempting to open. I have tried to reinstall it a number of times and it still will not open.
any help is appreciated.
davidHi,
I've encountered the exact same problem.
iTunes wouldn't start up at all, even tough it had the correct version.
By browsing to the applications contents and running the itunes exec it would work.
Also running it through Terminal would work. But simply not by clicking the iTunes.app
However i've fixed it! by manually setting read and write so that you can delete the iTunes.app. (for a tut see http://www.tekrevue.com/tip/uninstall-itunes/)
Then manually Install iTunes again by downloading it at http://www.apple.com/nl/itunes/download/
Then it worked fine with me! Hope it helps. -
Desktop folders won't open after installing Yosemite
Hi,
I just installed Yosemite on my 2009 macbook pro and I'm having issues with the Finder. None of the folders or files on my desktop open at all. Even force quitting the finder doesnt seem to help. The only way i can get it to work is if I log out and log back in. But the problem comes back everytime i restart. Does anyone know how I can fix this problem permanently?
thanksJava for OS X 2014-001 10.7 or later
-
Keynote not opening after installing Yosemite
I recently installed Yosemite. Keynote was downloaded from app store but was listed as "pending" in my app store purchases. I suspected that it was not installed properly and using App Cleaner, I deleted the copy of Keynote and tried to reinstall from the app store (Debug mode, reset application). This workflow did not work as Keynote is listed as opened despite its removal. Reinstalling Keynote is not possible as the app is showing as installed, but does not open
Please advise.Ensure there are no copies of Keynote stored on any of your connected drives:
empty the trash
eject or disconnect all secondary drives connected to the Mac: this includes backup drives, Time Machine, scratch drives, etc etc
search in Spotlight for Keynote and delete any Keynote files listed
try the Mac Store again
If this does not solve the issue contact Apple Support they may need to reset your MAS account. -
Firefox doesn't open after installing on Windows 7.
I just downloaded firefox on my laptop and when I click on it, it doesn't open.
Hi nuhaaman,
I am not sure If you are getting any kind of error messages. Do you? Also can you tell me which OS you are using?
With the above details, I think I can help to fix this issue.
Cheers
Afsal CA -
SpeedGrade doesn't open after installed
I can't get SpeedGrade CC to open on my Alien Laptop. I more than meet the system requirements with a i7 240GHz 64 bit processor, win 7 with serPac 1, 12Gigs Ram, tons of HD space, 1440X900 display (1600X900 default), GPU card GeForce GT650M and qucktime installed....I installed from the CC program bar..I have very fast internet.....I've uninstalled and then re-installed ...I have CS6 running perfectly yet SpeedGrade will not open.....I need this app that I'm paying for .....please give me a solution so I can get this installed and running....Thank you
I am having the same exact problem, and it started happening after I upgraded to Yosemite as well.
Computer:
- 2014 13" Macbook Pro with Retina Display (MacBookPro11,1)
- 2.8 GHz processor
- 8 GB RAM
- 256 GB Flash Storage
- OS X 10.10 -
I had installed a folder of fonts, now my illustrator won't open up, i tried un installing it then installing it again but its still doing the same.
Well, isn't it obvious?!: Get rid of your "bad" fonts.
Mylenium -
Photoshop doesn't open after install.
I've installed trial version of PS latest version and when I try to open it gives me error message.
Please help.
Regardsjadge, Lets try the suggestions mentioned under the below article and check if that helps.
Photoshop CC (2014) fails to start (0xc000007b)
Also, may i know the operating system you are trying to install PS CC 2014?
Restart the machine and retry.
~ Arpit -
ITunes 7 doesn't open after install
I'm a music major, and I had heard great things about the new iTunes, but I installed it successfully, and I cannot open it whatsoever. It's kind of killing me. I NEED to have my music!!! Can someone please help me? What's up with this?
I upgraded to itunes 7 as well and the icon has appeared on the desktop but I cannot open it. When ever I click it nothing happens...any tips???
replying to ailbhe
some preliminary questions.
a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime? -
Encore CS6 doesn't open after the process "Initializing Media Layer"
When Encore CS6 loads, the program just disappears. The problem occurs at the process "Initializing Media Layer".
PC Configuration: Core i7950, Asus P6TD Deluxe, 12GB DDR3 1600MHZ, Quadro K4000, SSD for the system, Seagate Constellation 7200rpm for video editing.
Encore is downloaded as part of Premiere Pro CS6 at Creative Cloud.
I am desperate, as I cannot deliver my Blu-ray's and DVD's without Encore.
I would be grateful with your help.
Thank you,
Stavros SymeonidisWhen Encore CS6 loads, the program just disappears. The problem occurs at the process "Initializing Media Layer".
Based on the few references I see to this error, I would do a reinstall. This is no guarantee.
I assume that you are opening Encore without starting it by opening a project.
I do not know what special problems may be involved in the relationship of CC installs and Encore (and the order of various installations), but I do not think this error should result. -
is there an an Apple approved procedure to fix Safari from crashing? From posts that I've read, this was an issue in the Beta version, so I wonder why it was not fixed before it was released. I work all day and don't have a lot of time in the evening to troubleshoot something that should have been tested and approved before releasing. Apple, It just doesn't work.
is there an an Apple approved procedure to fix Safari from crashing? From posts that I've read, this was an issue in the Beta version, so I wonder why it was not fixed before it was released. I work all day and don't have a lot of time in the evening to troubleshoot something that should have been tested and approved before releasing. Apple, It just doesn't work.
-
Dreamweaver CS6 will not open after Mac Yosemite 10.10.1 update
Just updated to mac Yosemite 10.10.1 and now Dreamweaver will not open
http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Mavericks (10.9.4), ML & SL, G4 450 MP w/Leopard, 9.2.2 -
Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!
Some people have reported reinstalling the Apple 2014-001 Java update has helped.
See thread 7 here Illustrator CC 2014 crashes on startup after Yosemite 10.10 upgrade today.
Maybe you are looking for
-
Last row missing for every page in webreport printing
Hi Friends, We are facing a challenge while printing web report. Lets say report output contains 500 lines and lines are divided in to 10 pages. Each page contains 50 rows. When exexute the Printing in webreport we are getting only first 49 rows for
-
Restriction to Left Outer Joins in PS Query
Hello I am trying to do Left Outer JOin in PS QUERY. I need to do dept tbl, job code tbl and locatable as left outer joins with JOB Table. Looks like in PS QUERY there is a error message saying as below. Can someone has any workaround to achieve this
-
I've noticed quite a few events have disappeared since the last update. Also my calendars appear to have either been deleted or merged. I've lost some very important events. Has anyone else had these problems?
-
Does iMovie offer a simple way to split a movie for upload to YouTube?
Is there some way that I can tell iMovie to take the entire length of a movie and divide it into X# of parts and save the parts to the project library? For example. I have a 24 minute movie and I need to get it into (3) equal parts. Is there some way
-
Please help!