Illustrator cs6 ERROR 1

using adobe illustrator cs6. when click double button to start program, see ERROR 1.

Abrar,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Have you tried things like this?
How To Fix Adobe Illustrator Error 16
Still pondering.
I will alert the first forum staff friend to appear.

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How to solve the problem when opening program illustrator cs6 ERROR: 16 It is WINDOWS 8.1 / 64 BIT help please

how to solve the problem when opening program illustrator cs6
ERROR: 16
It is WINDOWS 8.1 / 64 BIT
help please

Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[    8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[    8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[    8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

Updating illustrator cs6 error

Hi
all my cs6 apps updated properly expect my illustrator it gives me the error Installation failed. Error Code: U44M1P7
how to fix that error ?
Regards

Hi,
Please confirm whether you are a subscription/perpetual customer ? (You could verify this by navigating to "Help->Deactivate" and seeing whether it is showing "Creative Cloud" or "Adobe Illustrator CS6" or something other).
Also please confirm your version (You could get this by navigating to "About Illustrator")
Thanks and Regards,
Nishant Kumar Thakur

Adobe Illustrator CS6 errors

Dear everyone,
Nice to meet you here.
There are some software errors that i've encountered during my artworks on Adobe Illustrator CS6.
Details of error message as below:
1. Adobe Illustrator CS6 has stopped working during halfway working on my high and even low resolution of artworks. I can't even save my
    artworks, the only way I can do is close the program and re-launch again.
    error message: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is
                                available.
2. Adobe Illustrator pop-up error while i'm in the mid of doing my artworks.
    error message: The operation cannot complete because of an unknown error. [UNKN]
So, we would be appreciate if you could provide professional advise / resolution steps on the above mentioned issues.
Thank you in advance and wish you have a great time ^_^
Best regards,
Nicky

Nobody can tell you anything without some proper system info, details about your artwork, what tools/ functions are used when the crashes/ freezes occur and so on.
Mylenium

Illustrator CS6 - error when open with wrong locale

Hey Everyone.
I hope this is the correct forum to ask this question...
I've the Master Collection oft Adobe CS6 for Windows in German. My Computers locale (german: "Gebietsschema") is set to japanese. If I try to open Illustrator I get an error, that I can't open it with this locale set. If I change the locale to "German (Switzerland)" it works.
Every other Adobe Program I tried out yet, has worked with the locale set to japanese...
Is there a way that I don't need to change my locale setting, when I want to use Illustrator CS6?
PS: I need the japanese locale to display japanese foldernames etc.
Thx, for your help
Toby

I downloaded the Adobe download Assistent with AI and I really thought I selected the english version. I then downloaded the AI, which somehow changed itself to the german version. Anyway the serial didn't work for the illustrator only, so I couldn't install it.
Maybe I'll reinstall the whole master collection, when I get my new SSD and Win8 in half a year or something.
Thx, for help anyway.
Toby

Adobe Illustrator CS6 Error 16 continues even after following troubleshooting guide and adding permissions.

Error 16 continues. I have followed the troubleshooting guide to the letter for this error and I continue to receive the error 16 when trying to open Illustrator. Is there a work around for this? Any suggestions would be appreciated. I would rather not keep uninstalling and re-installing software.

Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
-including DW039 https://forums.adobe.com/thread/1500609
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Illustrator CS6 Error Message

What is error 213.19 and how to correct it. I have reinstalled Illustrator and rebooted my Windows 7 Home Premium computer
twice and still cannot access the program
WFT

Hello William
Here is a link to help you with this issue. https://helpx.adobe.com/photoshop-elements/kb/licensing-problem.html
It still applies to Illustrator. You will need to set the permissions for the folder.
Thanks
Scott

Illustrator CS6 error

Hello I just installed Ceative Cloud and when I tried to open Illustrator I was prompted with the following error message: 'Unable to set maximum number of files to be opened'
What does that mean and how can i resolve it?

Check this link , it may help
http://helpx.adobe.com/illustrator/kb/unable-set-maximum-number-files1.html

Error message for illustrator cs6: Error loading plugins. Drop Shadow.aip

Can anyone help with this i have an assignment due and need to use the drop shadow tool....
I am an amature also so please i would need step by step!
Please

Without proper system information and other details nobody can say much. Usually these errors mean that your system isn't compatible because the processor doesn't support specific operations or you run out of memory.
Mylenium

Illustrator cs6 error message of Could not complete this operation. There are no user slices

i am using a mac OS 10.8. was slicing a document and saved the slices. works great. now i am trying to save a totally different document in which i am not using any slices and i am getting an error message.
how do if fix this. it's a real pain in the ***.

I had same issue today.
Here was my solution, which does not seem obvious, but resolved.
When I experienced the error in a new document, I realized that I changed my settings to PNG vs JPEG in the PREVIOUSLY used document and did indeed change "ALL SLICES" to "ALL USER SLICES".
Since this document, when saving as a JPEG or PNG automatically defaulted in the background to the "ALL USER SLICES" it couldn't find them..... there were no slices, it was just ONE ART BOARD without any slices.
I opened up the PRIOR DOCUMENT. Saved again and changed "ALL USER SLICES" back to "ALL SLICES". Saved. Closed.
Then opened up my CURRENT document that I experienced the error and WHALLAH it worked.
Even though the document said "ALL SLICES" all along, in the background there was a brief ADOBE GLITCH remembering the previous documents settings. It happens. Resolved.

Error updating Illustrator CS6 now it can't be used

I tried to apply the latest updates to CS6 but the update to Illustrator failed with the error:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
When I try to run Illustrator now it crashes and gives the following error:
Process:         Adobe Illustrator
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         690 (16.0.3)
Code Type:       X86-64 (Native)
Parent Process: launchd
Date/Time:       2012-12-14 10:51:01.960 +0000
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:          140082 sec
Crashes Since Last Report:           3
Per-App Crashes Since Last Report:   2
Anonymous UUID:                      AF171280-6487-4EAF-B5A3-3862A0E67D49
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Binary Images:
       0x100000000 -        0x10186cfe7 +com.adobe.illustrator (690 - 16.0.3) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
       0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
       0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x7fff68e2c000 -     0x7fff68e60baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
    0x7fff8af39000 -     0x7fff8bb3ffff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff8c3a3000 -     0x7fff8c3a3fff com.apple.Carbon (153 - 153) <895C2BF2-1666-3A59-A669-311B1F4F368B> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff9092f000 -     0x7fff9092ffff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff920ca000 -     0x7fff923e3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff92829000 -     0x7fff92829fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff950e9000 -     0x7fff950e9fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
Model: MacBookPro5,2, BootROM MBP52.008E.B05, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.42f4
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393955353432382D3034372E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS723232L9SA62, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 3
USB Device: hub_device, apple_vendor_id, 0x9131, 0x24100000 / 2
USB Device: USB-SATA Bridge, 0x0411 (Melco, Inc.), 0x019b, 0x24130000 / 6
USB Device: USB 3.0 SATA Bridge, 0x2109 (VIA Labs, Inc.), 0x0700, 0x24110000 / 5
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0x24120000 / 4
USB Device: iPhone, apple_vendor_id, 0x12a8, 0x26400000 / 3
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0x26200000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8217, 0x06110000 / 5

Thanks very much for the reply, I tried it but it wouldn't install the error I now get it:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DS012 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 4 warning(s)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 1649)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1649)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

How can I get Illustrator CS6 to update? I get Installation error code U44M1P7

I have a windows 8.1 machine. When I installed Design Standard CS6, I got error messages for Illustrator CS6, Photoshop CS6 regular and Photoshop CS6 64-bit.
I checked for Adobe updates, and after installing all of these, I still get an error for Illustrator.
It tells me "Adobe Illustrator CS6 Update (version 16.0.3) Installation failed. Error Code: U44M1P7
From some of the other message boards, I have seen the thing to do is re-try the update.
I have done this three times, but Illustrator still has the same problem.
What can e done to troubleshoot? I am directed to contact customer care for this issue.
Thank you.

lnogales,
You may try a chat here (after getting past the questions):
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html

Illustrator CS6 trial displays "unknown error... [CANT]" then, error loading plugins Drop Shadow.aip

Bought new MSI laptop with Windows 8, I7-3630QM, 16GB RAM, Nvidia GTX 675MX, 128GB SSD w/ OS, 750GB HDD Data. Installed both Illustrator CS6 trial X86 and X64. It displayed the above error. Uninstalled, reinstalled both versions X86 and X64 together and separately, once on SSD, then on HDD, same error.
Uninstalled and reinstalled, all C++ 2005, 2008, 2010 and .net, same error. Every time I uninstalled I ran CC Cleaner for all temp files and registry, and removed all Adobe profiles and fonts and any file existing on my computer with the name "Adobe" included in it. Have reinstalled Windows 8 back to factory settings, tried all of the above again, same error.
I have no other Adobe products installed on this laptop, or any other products other than what was installed from the factory. Virus software is Windows Defender only.
I have read all of the discussions that I could find in Adobe Forums and Google Search, tried them all, same error.
So, now what?

You're expecting too much. If you're really looking for Adobe to get involved, report it as a bug and someone might respond:
Feature Request/Bug Report Form
Other than that ask in the AI forum. You shouldn't keep your hopes up, though. That particular error is not that rare, but so far I haven't seen a clean solution. It's definitely a sloppy programming error where some function in some driver or DLL is called that is not part of a standard Windows install and without those specific components present, it simply fails.
Mylenium

Error 5 when starting up Illustrator cs6

Hi, after many install/uninstall on different PCs (I'm testing a silent install procedure for a future deployment), i always get a "5" error code when launching Illustrator cs6.

Lemmy.K I would recommend that you review your installation logs. It should help point you to the cause of the install failure. You can find details on how to accomplish this at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Error when installing Adobe Illustrator CS6 (64bit)

Hello everybody,
I've been trying to install all packages inside Creative Suite 6 Design Standard CD but the installation fails, then decided to install one by one and noticed the error comes only when installing Illustrator CS6 (64bit).
My PC is runing windows 7 64bit and the error it appears says: win32 cabinet self-extractor stopped working.
Could anybody give me a hand with this issue, I already look on the web but couldn't find something that really helps me.
Br
Angie

If you are installing from a CD/DVD I don't think you have a Cloud suite
First, try the Next link for a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
For future product questions, you will most likely get better answers in the specific product forums
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right to open the drop down list and scroll

Illustrator cs6 ERROR 1

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