Illustrator CS6 Freezing when opening existing files. Need Help ASAP.
Hello There,
I have the most current version on Illustrator CS6. When opening files, any file, it freezing and I have to force quit the application. I have deleted the pref file with some luck, it will only work for a short time. I have held shift+cmd+opt and this too will work 1 in 10 time. I've uninstalled illustrator multiple times. no progress. I need a fix not a band-aid. I am on a mac running OS X 10.8.3. Is this a known issue? I have a co-working having the same issues.
Any suggestions??
Aaron
Hi Owen,
tried
Can you please let me know which plug-in it was that you deleted?
I have removing every one that I have and nothing has worked thus far.
I deleted Vector Scribe Studio, FontExplorererX and that is all I had... still nothing.
What did you remove and/or update?
Thank you muchly.
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OS Version: 10.7.5 (Build 11G63)
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14 start + 52 (in Adobe Illustrator) [0x100002c94]
14 main + 135 (in Adobe Illustrator) [0x100419a57]
14 CAIApplication::RunApp() + 396 (in Adobe Illustrator) [0x10042e74c]
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14 -[NSApplication run] + 470 (in AppKit) [0x7fff853469b9]
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14 SendMenuItemSelectedEvent + 253 (in HIToolbox) [0x7fff84f2a5b5]
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14 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 398 (in HIToolbox) [0x7fff84dfb7b5]
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14 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125 (in AppKit) [0x7fff8553a536]
14 -[NSMenuItem _corePerformAction] + 399 (in AppKit) [0x7fff8553a7ff]
14 -[NSApplication sendAction:to:from:] + 139 (in AppKit) [0x7fff8544d8ca]
14 -[NSObject performSelector:withObject:] + 61 (in CoreFoundation) [0x7fff8c0c570d]
14 -[ExoMacApplication handleMenuCommand:] + 143 (in exo) [0x1097f0b3f]
14 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125 (in dvacore) [0x10876aafd]
14 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140 (in dvacore) [0x108768f8c]
14 DroverErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 66 (in Adobe Illustrator) [0x100489a52]
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14 exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 26 (in exo) [0x109850d8a]
14 exo::uisupport::CommandHandler::HandleCommand(int) + 235 (in exo) [0x109850c2b]
14 non-virtual thunk to CAIExoAppImpl::DoHandleCommand(int) + 9 (in Adobe Illustrator) [0x100488d09]
14 CAIExoAppImpl::DoHandleCommand(int) + 217 (in Adobe Illustrator) [0x100488cc9]
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14 CommandOpenEx(bool, bool, MiFile*, ActionParamValue*) + 668 (in Adobe Illustrator) [0x1001d771c]
14 ArtOpenGeneral(Artwork**, bool, MiFile*, bool, ViewDesc*, ActionParamValue*, ActionParamValue*, bool) + 369 (in Adobe Illustrator) [0x100159a11]
14 FileFormatOpen(ai::FilePath&, Artwork**, unsigned char, ActionParamValue*, ActionParamValue*) + 825 (in Adobe Illustrator) [0x1007f3409]
14 _ZL8readFileRKN2ai8FilePathEP7ArtworkP15CAIDocumentViewP16PluginFileFormatiiP15PlaceReque stMgrhP16ActionParamValueSC_h + 1492 (in Adobe Illustrator) [0x1007f4b54]
14 CAPIContext::~CAPIContext() + 14 (in Adobe Illustrator) [0x1006e06ae]
14 CAPIContext::Pop() + 73 (in Adobe Illustrator) [0x1006e0489]
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14 APIArt(int) + 154 (in Adobe Illustrator) [0x10077324a]
14 ArtworkSync::Synchronize(ArtworkSyncWhy, bool) + 172 (in Adobe Illustrator) [0x1001b24ac]
14 ArtworkSync::SynchronizeMetaPatterns(int, bool) + 394 (in Adobe Illustrator) [0x1001b287a]
14 CAIArtStyle::CleanupDirtyDescendants(ArtObject* const&) + 556 (in Adobe Illustrator) [0x1002825cc]
14 CAIArtStyle::CleanupDirtyDescendants(ArtObject* const&) + 233 (in Adobe Illustrator) [0x100282489]
14 CAIArtStyle::GetStyledArt(ArtObject*, bool) + 722 (in Adobe Illustrator) [0x100282972]
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14 CAIFilterExecution::Execute(ArtObject*, Ref<CAIArtStyle, CountedObject::Traits>) + 484 (in Adobe Illustrator) [0x1002b9ce4]
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14 fxCallPlugin(SPPlugin*, char const*, void*) + 1573 (in Adobe Illustrator) [0x1006b6605]
14 SPSendMessage + 646 (in Adobe Illustrator) [0x100ab8066]
14 SPCallPlugin + 99 (in Adobe Illustrator) [0x100ab5423]
14 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152 (in Adobe Illustrator) [0x100aba158]
14 CCachedUIElements::NewCachePluginMain(char const*, char const*, void*) + 1400 (in Adobe Illustrator) [0x1006c94b8]
14 LiveEffectProxyManager::HandleProxyMessage(void*, char const*, char const*) + 372 (in Adobe Illustrator) [0x100700944]
14 LiveEffectProxyManager::SendMessageToPlugin(SPPlugin*, char const*, char const*, void*) + 75 (in Adobe Illustrator) [0x1007006cb]
14 SPSendMessage + 646 (in Adobe Illustrator) [0x100ab8066]
14 SPCallPlugin + 99 (in Adobe Illustrator) [0x100ab5423]
14 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152 (in Adobe Illustrator) [0x100aba158]
14 PluginMain + 301 (in FuzzyEffect) [0x12cc3a47d]
14 ??? (in FuzzyEffect) [0x12cc3cae4]
14 ??? (in FuzzyEffect) [0x12cc3cd47]
14 ??? (in FuzzyEffect) [0x12cc3d5db]
14 ??? (in FuzzyEffect) [0x12cc3e4a5]
14 ??? (in DiffusionRasterSuite) [0x11cdb17c8]
14 ??? (in Rasterize) [0x110f28e12]
14 ??? (in Rasterize) [0x110f2c812]
14 unsigned char ai::proxy::Wrapper<AIBNExtensionSuite, 0>::f<unsigned char>() + 37 (in Adobe Illustrator) [0x10072df25]
14 ai::proxy::FindAndLoadSuite(char const*, int, void const**) + 125 (in Adobe Illustrator) [0x10073b74d]
14 CAIAspectBase::Notify(void const*) + 108 (in Adobe Illustrator) [0x10057cd5c]
14 CAIAspectBase::Impl::Notify(CAIAspectBase&, void const*) + 81 (in Adobe Illustrator) [0x10057d1e1]
14 CAIAspectType<ProxySuiteNotifier::AnySuiteCall>::NotifyObserver(void*, CAIAspectBase::ObserverData&, void const*) + 54 (in Adobe Illustrator) [0x10073e616]
14 SuiteProxyManager::HandleProxyMessage(void*, char const*, char const*) + 199 (in Adobe Illustrator) [0x10073c947]
14 IProxyManager::StartupPlugin(SPPlugin*) + 30 (in Adobe Illustrator) [0x1007108de]
14 fxReloadCachedPlugin(SPPlugin*) + 112 (in Adobe Illustrator) [0x1007ccc60]
14 _ZL21startupSweetPeaPluginP8SPPlugin + 94 (in Adobe Illustrator) [0x100ab830e]
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14 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152 (in Adobe Illustrator) [0x100aba158]
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14 ??? (in BNPlugin) [0x11cddcaba]
14 ??? (in BNPlugin) [0x11cde09c6]
14 ??? (in AdobePSL) [0x104d2b975]
14 ??? (in AdobePSL) [0x104d2d40f]
14 ??? (in AdobePSL) [0x104dba422]
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14 ??? (in AdobePSL) [0x104ed62ae]
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14 ??? (in AdobePSL) [0x104a9265f]
14 ??? (in AdobePSL) [0x104a91f75]
14 ??? (in AdobePSL) [0x104a8cd7b]
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14 ??? (in AdobePSL) [0x104c8e0c6]
14 ??? (in AdobePSL) [0x104c8e14d]
14 ??? (in AdobePSL) [0x104c8e85d]
14 ??? (in AdobePSL) [0x104c8e648]
14 ??? (in AdobePSL) [0x104cb9692]
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14 ??? (in AdobePSL) [0x104cb4e41]
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14 ??? (in AdobePSL) [0x104cb51e9]
14 ??? (in AdobePSL) [0x1047e1958]
14 ??? (in AdobePSL) [0x1047e1ec3]
14 ??? (in AdobePSL) [0x104cb8052]
14 ??? (in AdobePSL) [0x1047e27c8]
14 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bf2]
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14 kevent + 10 (in libsystem_kernel.dylib) [0x7fff87ee67e6]
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14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
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14 ??? (in AdobeAGM) [0x10389587d]
14 ??? (in AdobeAGM) [0x103894dcb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
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14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
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14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 __select + 10 (in libsystem_kernel.dylib) [0x7fff87ee5df2]
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Thread 0x2591
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14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
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14 usleep + 53 (in libsystem_c.dylib) [0x7fff8d7bfbb5]
14 __semwait_signal + 10 (in libsystem_kernel.dylib) [0x7fff87ee5e42]
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12 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
2 special_handler_continue + 0 (in mach_kernel) [0xffffff800023be50]
Thread 0x2592
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14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
Kernel stack:
14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
Thread 0x2593
User stack:
14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
Kernel stack:
14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
Thread 0x2594
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14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
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14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
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14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
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14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
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14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
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14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
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14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
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14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
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14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
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14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
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User stack:
14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
Kernel stack:
14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
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14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 ScObjects::Thread::go(void*) + 165 (in ScriptingSupport) [0x112bf68f5]
14 ScObjects::BridgeTalkThread::run() + 174 (in ScriptingSupport) [0x112bdf10e]
14 ScObjects::Thread::wait(unsigned int) + 56 (in ScriptingSupport) [0x112bf6d38]
14 __semwait_signal + 10 (in libsystem_kernel.dylib) [0x7fff87ee5e42]
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2 special_handler_continue + 0 (in mach_kernel) [0xffffff800023be50]
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14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
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14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
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14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
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14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25a7
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25a8
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25a9
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25aa
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25ab
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25ac
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25b3
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 __NSThread__main__ + 1575 (in Foundation) [0x7fff8a1ec6a2]
14 -[NSThread main] + 68 (in Foundation) [0x7fff8a1ec72a]
14 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff8a1f7fd7]
14 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8c06a486]
14 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8c06ac74]
14 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8c06250c]
14 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee467a]
Kernel stack:
14 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x25b4
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272fef3]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272de46]
14 ??? (in ServiceManager-Launcher.dylib) [0x12271fb05]
14 ??? (in ServiceManager-Launcher.dylib) [0x12271b916]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272d1e6]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272d26d]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272d4b2]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272d36e]
14 ??? (in ServiceManager-Launcher.dylib) [0x122729c0b]
14 ??? (in ServiceManager-Launcher.dylib) [0x122729cfe]
14 ??? (in ServiceManager-Launcher.dylib) [0x1227292e4]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272e6e6]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272e678]
14 ??? (in ServiceManager-Launcher.dylib) [0x12272f5d6]
14 __recvfrom + 10 (in libsystem_kernel.dylib) [0x7fff87ee5d7a]
Kernel stack:
14 hndl_unix_scall64 + 19 (in mach_kernel) [0xffffff80002daea3]
14 unix_syscall64 + 507 (in mach_kernel) [0xffffff80005ce4cb]
14 recvfrom_nocancel + 248 (in mach_kernel) [0xffffff8000589de8]
14 shutdown + 495 (in mach_kernel) [0xffffff80005896bf]
14 soreceive + 5591 (in mach_kernel) [0xffffff8000583397]
14 sbwait + 171 (in mach_kernel) [0xffffff8000587a6b]
14 msleep + 119 (in mach_kernel) [0xffffff8000556217]
14 wakeup + 267 (in mach_kernel) [0xffffff8000555bbb]
14 lck_mtx_sleep + 74 (in mach_kernel) [0xffffff8000227efa]
14 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
14 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
14 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
Thread 0x25be
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25bf
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25c0
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25c1
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25c2
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25c3
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25c4
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
Kernel stack:
14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x25c5
User stack:
14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
14 (anonymous namespace)::ThreadContrTurns out this only worked until I quit Illustrator and restarted it. I looked at the thread posted above about finding a crash report for the incident. However, Illustrator never actually crashes it freezes when I open this small handful of files and then I have to force quit the program. It clearly has something to do with the plugins because I have deleted the Plugin Cache file and it resolves the problem only temporarily. Is there a way to remove all of the plugins from Illustrator or find out which plugins have been installed that are compatible with the program?
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Illustrator CS6 - error when open with wrong locale
Hey Everyone.
I hope this is the correct forum to ask this question...
I've the Master Collection oft Adobe CS6 for Windows in German. My Computers locale (german: "Gebietsschema") is set to japanese. If I try to open Illustrator I get an error, that I can't open it with this locale set. If I change the locale to "German (Switzerland)" it works.
Every other Adobe Program I tried out yet, has worked with the locale set to japanese...
Is there a way that I don't need to change my locale setting, when I want to use Illustrator CS6?
PS: I need the japanese locale to display japanese foldernames etc.
Thx, for your help
TobyI downloaded the Adobe download Assistent with AI and I really thought I selected the english version. I then downloaded the AI, which somehow changed itself to the german version. Anyway the serial didn't work for the illustrator only, so I couldn't install it.
Maybe I'll reinstall the whole master collection, when I get my new SSD and Win8 in half a year or something.
Thx, for help anyway.
Toby -
InCopy CS6 crash when open icap file (packaged file)
I created a package (icap) file in InDesign CS6. The InCopy CS6 is crashed when open in in eveytime.
Here is what I have to try to solve the problem.
I tired to update it InCopy CS8.0.1This is what I get when Audition crash (Sorry for the parts in spanish)
Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: Adobe Audition CS6.exe
Versión de la aplicación: 5.0.0.708
Marca de tiempo de la aplicación: 4f70c4f6
Nombre del módulo con errores: StackHash_aa17
Versión del módulo con errores: 6.1.7601.17725
Marca de tiempo del módulo con errores: 4ec49b8f
Código de excepción: c0000374
Desplazamiento de excepción: 000ce6c3
Versión del sistema operativo: 6.1.7601.2.1.0.256.1
Id. de configuración regional: 3082
Información adicional 1: aa17
Información adicional 2: aa1722cab75e6dfd3581220345349f4b
Información adicional 3: 2722
Información adicional 4: 272238ce25d2c25029dd7dd5c41913f5 -
Illustrator CS5 - lag when opening/creating files
I know this must be a weird question, but when I create or open a file in illustrator CS5(or Photoshop CS5) I notice there is a 4-5 second "delay" before Illustrator allows me to work on the document I just opened/created( the artboard comes up, I can move the cursor, but I can't select tools, draw, etc.). I had been working with CS3 previously, and noticed no such issue.
I'm running Snow Leopard 10.6.4 with 5GB of ram.
Thanks.By any chance, do you have Font Agent Pro and the FAP Plugins installed on your system? I ran into a thread in the PS forum and a few of us have noticed that the issue is resolved when the FAP plugins are removed from the plugins folder.
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Quark 6.5 crashes when opening existing files on iMac Intel Core Duo
I just switched from a G4 titanium laptop to an Intel iMac and Quark works fine except when I try to open a file that I created on the laptop (same Quark 6.5). It crashes. I talked to Quark and they said that I need to open the files on a PC and resave (I don't have a PC or a friend with a PC and Quark not that I'd send them all my files even if I did). I've tried resaving and renaming files with no luck. I tried reinstalling both the operating system and Quark (both 6 and 6.5) with no luck. Has anybody else had this problem and found a work around? I want to sell my laptop but I can't until I know I can access the hundreds of client files I have there.
iMac Intel Core Duo Mac OS X (10.4.6)Sorry I have no real experience with this, just a thought. Did you use migration assistant to move the old files over from your G4 to your Intel? And did you then perform a "Repair Disk Permissions" upon the entire hard drive from within Disk Utility's "First Aid" panel? (located at Applications>Utilities>Disk Utility)
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Indesign CS5 freezes when opening multiple files
When I try to open multiple files at the same time it will show the files on screen as if they are open but then a popup will come up that says "Open 2 Documents" and it never completely finishes loading and freezes up Indesign. I am unable to cancel the dialog box and have to use ctrl+alt+delete to close the program and then open the files one at a time. When I open the program again it then has the files loaded and ready to go. I am working on Windows 7 Professional and I don't have any Indesign Plugins that I use. Extensis Suitcase font auto-activation is turned off.
Dear all,
I think I have the same problem... or not ?!
=> When I try to open multiple files at the same time it opens only the 2 or 3 first ones then it freezes on the Spinning Beach Ball of Death !
=> Then it never completely finishes loading and freezes up Indesign.
=> I am unable to cancel the dialog box and have to use cmd+alt+esc to close the program
=> then, the files open directly on indesign when I open the program again (jus as if the files had been loaded and ready to go)
I am working on MAC OS X (10.7.3)
Anybody could help please ?? (sorry for my english... I'm a French native speaker) -
Projector seems to freeze when opening ext file
Ok...I'm back...BTW thank you to everyone that has helped me in the past.
New Problem:
I have a DVD that contains PDF files that I am opening with Acrobat and not in Director using the following code
on mouseUp(me)
baOpenFile( the moviePath & "Some Folder/Mypdfdocument.pdf" , "maximised" )
end mouseUp
the code works great...opens the file no problem on Mac or PC (by the way I'm using Buddy API for the baOpenFile).
Now..after opening the PDF...and when the user closes it and returns to the projector (running in a window and animated in the background it will no longer respond to mouseover, mouseclicks...nothing..its frozen on the frame it was on when the user launched the PDF and it seems like all the buttons no longer retain their functionality (e.g., go to "marker" commands)
what am I missing here? Is there some piece of code I need to add to my movie for it to retain user interactivity even though it is no longer the focus application?
Thanks for any help you can provide in advance
Dignified
Addition:
Ok..this problem is alot bigger than I initially recognized. Anytime the end user leaves the projector environment all my buttons lose their functionality..mouseovers, mouseups etc.
I have the prebuilt cursor change attached to stage sprites and the mouseover button animations (changes graphics on MouseEnter and MouseLeave) embedded in the cast members script. All of this works fine until the end users clicks off the projector on another application or launches a video or pdf from the projector...point is once the projector no longer is the focus application it ceases to work at all and responds to nothing the end user does.
In every case the user simply clicked a button that launched baOpen code and i'm holding the playhead with simple code "go to the frame"
Help..I'm pulling my hair out...60+ hours of work dead if I can't figure this out
NOTE:
All of this only happens when running the projector from the DVD in the structure I plan to burn it. It does not do any of the above when I run the director movie and test the buttonsDo you know whether it was built in CS5?
The Premiere project it is linked to must be CS5. (I think this is what I found when using CS3, CS4, and CS5 projects with Encore CS5.)
Try opening the PR project in Premiere, then while open, open the Encore project. -
Illustrator (CS6) crashes when opening in Yosemite. Any fixes out there?
I've just jumped from Snow Leopard to Yosemite. I missed out Mavericks because I was too concerned about downtime while bugs got fixed and never got round to doing it. Stupidly I took the opposite approach this time and went straight for the jugular – downloading Yosemite as soon as I could.
Unfortunately Illustrator is not working now and I need a quick fix. As soon as it opens it crashes. It asked me to update Java so I did what I was told. Still nothing.
Please, any help is gratefully received...Hi Owen,
tried
Can you please let me know which plug-in it was that you deleted?
I have removing every one that I have and nothing has worked thus far.
I deleted Vector Scribe Studio, FontExplorererX and that is all I had... still nothing.
What did you remove and/or update?
Thank you muchly.
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