Illustrator CS6 Freezing when opening existing files. Need Help ASAP.

Hello There,
I have the most current version on Illustrator CS6. When opening files, any file, it freezing and I have to force quit the application. I have deleted the pref file with some luck, it will only work for a short time. I have held shift+cmd+opt and this too will work 1 in 10 time. I've uninstalled illustrator multiple times. no progress.  I need a fix not a band-aid. I am on a mac running OS X 10.8.3. Is this a known issue? I have a co-working having the same issues.
Any suggestions??
Aaron

Hi Owen,
tried
Can you please let me know which plug-in it was that you deleted?
I have removing every one that I have and nothing has worked thus far. 
I deleted Vector Scribe Studio, FontExplorererX and that is all I had... still nothing.
What did you remove and/or update?
Thank you muchly.

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        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x2593     
      User stack:
        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x2594     
      User stack:
        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x2595     
      User stack:
        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x2596     
      User stack:
        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x2597     
      User stack:
        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x2598     
      User stack:
        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x2599     
      User stack:
        14 semaphore_wait_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee46b6]
      Kernel stack:
        14 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
      Thread 0x25a4     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 ScObjects::Thread::go(void*) + 165 (in ScriptingSupport) [0x112bf68f5]
              14 ScObjects::BridgeTalkThread::run() + 174 (in ScriptingSupport) [0x112bdf10e]
                14 ScObjects::Thread::wait(unsigned int) + 56 (in ScriptingSupport) [0x112bf6d38]
                  14 __semwait_signal + 10 (in libsystem_kernel.dylib) [0x7fff87ee5e42]
      Kernel stack:
        12 semaphore_wait_continue + 0 (in mach_kernel) [0xffffff8000234650]
        2 special_handler_continue + 0 (in mach_kernel) [0xffffff800023be50]
      Thread 0x25a5     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25a6     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25a7     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25a8     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25a9     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25aa     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25ab     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25ac     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25b3     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 __NSThread__main__ + 1575 (in Foundation) [0x7fff8a1ec6a2]
              14 -[NSThread main] + 68 (in Foundation) [0x7fff8a1ec72a]
                14 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in Foundation) [0x7fff8a1f7fd7]
                  14 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff8c06a486]
                    14 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff8c06ac74]
                      14 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8c06250c]
                        14 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff87ee467a]
      Kernel stack:
        14 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x25b4     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 ??? (in ServiceManager-Launcher.dylib) [0x12272fef3]
              14 ??? (in ServiceManager-Launcher.dylib) [0x12272de46]
                14 ??? (in ServiceManager-Launcher.dylib) [0x12271fb05]
                  14 ??? (in ServiceManager-Launcher.dylib) [0x12271b916]
                    14 ??? (in ServiceManager-Launcher.dylib) [0x12272d1e6]
                      14 ??? (in ServiceManager-Launcher.dylib) [0x12272d26d]
                        14 ??? (in ServiceManager-Launcher.dylib) [0x12272d4b2]
                          14 ??? (in ServiceManager-Launcher.dylib) [0x12272d36e]
                            14 ??? (in ServiceManager-Launcher.dylib) [0x122729c0b]
                              14 ??? (in ServiceManager-Launcher.dylib) [0x122729cfe]
                                14 ??? (in ServiceManager-Launcher.dylib) [0x1227292e4]
                                  14 ??? (in ServiceManager-Launcher.dylib) [0x12272e6e6]
                                    14 ??? (in ServiceManager-Launcher.dylib) [0x12272e678]
                                      14 ??? (in ServiceManager-Launcher.dylib) [0x12272f5d6]
                                        14 __recvfrom + 10 (in libsystem_kernel.dylib) [0x7fff87ee5d7a]
      Kernel stack:
        14 hndl_unix_scall64 + 19 (in mach_kernel) [0xffffff80002daea3]
          14 unix_syscall64 + 507 (in mach_kernel) [0xffffff80005ce4cb]
            14 recvfrom_nocancel + 248 (in mach_kernel) [0xffffff8000589de8]
              14 shutdown + 495 (in mach_kernel) [0xffffff80005896bf]
                14 soreceive + 5591 (in mach_kernel) [0xffffff8000583397]
                  14 sbwait + 171 (in mach_kernel) [0xffffff8000587a6b]
                    14 msleep + 119 (in mach_kernel) [0xffffff8000556217]
                      14 wakeup + 267 (in mach_kernel) [0xffffff8000555bbb]
                        14 lck_mtx_sleep + 74 (in mach_kernel) [0xffffff8000227efa]
                          14 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
                            14 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
                              14 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
      Thread 0x25be     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25bf     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25c0     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25c1     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25c2     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25c3     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25c4     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadController::operator()() + 266 (in Adobe Illustrator) [0x100a6ecda]
                14 (anonymous namespace)::ThreadControllerContinous::Run() + 1267 (in Adobe Illustrator) [0x100a70bc3]
                  14 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 155 (in Adobe Illustrator) [0x100a71edb]
                    14 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff87ee5bca]
      Kernel stack:
        14 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x25c5     
      User stack:
        14 thread_start + 13 (in libsystem_c.dylib) [0x7fff8d80cb75]
          14 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8d8098bf]
            14 thread_proxy + 164 (in boost_threads) [0x107a9a6d4]
              14 (anonymous namespace)::ThreadContr

    Turns out this only worked until I quit Illustrator and restarted it. I looked at the thread posted above about finding a crash report for the incident. However, Illustrator never actually crashes it freezes when I open this small handful of files and then I have to force quit the program. It clearly has something to do with the plugins because I have deleted the Plugin Cache file and it resolves the problem only temporarily. Is there a way to remove all of the plugins from Illustrator or find out which plugins have been installed that are compatible with the program?

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      Versión de la aplicación:          5.0.0.708
      Marca de tiempo de la aplicación:          4f70c4f6
      Nombre del módulo con errores:          StackHash_aa17
      Versión del módulo con errores:          6.1.7601.17725
      Marca de tiempo del módulo con errores:          4ec49b8f
      Código de excepción:          c0000374
      Desplazamiento de excepción:          000ce6c3
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      Información adicional 1:          aa17
      Información adicional 2:          aa1722cab75e6dfd3581220345349f4b
      Información adicional 3:          2722
      Información adicional 4:          272238ce25d2c25029dd7dd5c41913f5

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  • Quark 6.5 crashes when opening existing files on iMac Intel Core Duo

    I just switched from a G4 titanium laptop to an Intel iMac and Quark works fine except when I try to open a file that I created on the laptop (same Quark 6.5). It crashes. I talked to Quark and they said that I need to open the files on a PC and resave (I don't have a PC or a friend with a PC and Quark not that I'd send them all my files even if I did). I've tried resaving and renaming files with no luck. I tried reinstalling both the operating system and Quark (both 6 and 6.5) with no luck. Has anybody else had this problem and found a work around? I want to sell my laptop but I can't until I know I can access the hundreds of client files I have there.
    iMac Intel Core Duo   Mac OS X (10.4.6)  

    Sorry I have no real experience with this, just a thought. Did you use migration assistant to move the old files over from your G4 to your Intel? And did you then perform a "Repair Disk Permissions" upon the entire hard drive from within Disk Utility's "First Aid" panel? (located at Applications>Utilities>Disk Utility)
    If the file move still is causing you a problem afterwards, you could try and work around it by moving the files in a different way. As a test, create a small file on the G4 and then email it to yourself from the G4. Receive that message into the Intel and see if the Intel can then open the file from inside Mail. This might avoid any "bias" created during the move from old to new Mac.

  • Indesign CS5 freezes when opening multiple files

    When I try to open multiple files at the same time it will show the files on screen as if they are open but then a popup will come up that says "Open 2 Documents" and it never completely finishes loading and freezes up Indesign. I am unable to cancel the dialog box and have to use ctrl+alt+delete to close the program and then open the files one at a time. When I open the program again it then has the files loaded and ready to go. I am working on Windows 7 Professional and I don't have any Indesign Plugins that I use. Extensis Suitcase font auto-activation is turned off.

    Dear all,
    I think I have the same problem... or not ?!
    => When I try to open multiple files at the same time it opens only the 2 or 3 first ones then it freezes on the Spinning Beach Ball of Death !
    => Then it never completely finishes loading and freezes up Indesign.
    => I am unable to cancel the dialog box and have to use cmd+alt+esc to close the program
    => then, the files open directly on indesign when I open the program again (jus as if the files had been loaded and ready to go)
    I am working on MAC OS X (10.7.3)
    Anybody could help please ?? (sorry for my english... I'm a French native speaker) 

  • Projector seems to freeze when opening ext file

    Ok...I'm back...BTW thank you to everyone that has helped me in the past.
    New Problem:
    I have a DVD that  contains PDF files that I am opening with Acrobat and not in Director using the following code
    on mouseUp(me)
      baOpenFile( the moviePath & "Some Folder/Mypdfdocument.pdf" , "maximised" )
    end mouseUp
    the code works great...opens the file no problem on Mac or PC (by the way I'm using Buddy API for the baOpenFile).
    Now..after opening the PDF...and when the user closes it and returns to the projector (running in a window and animated in the background it will no longer respond to mouseover, mouseclicks...nothing..its frozen on the frame it was on when the user launched the PDF and it seems like all the buttons no longer retain their functionality (e.g., go to "marker" commands)
    what am I missing here? Is there some piece of code I need to add to my movie for it to retain user interactivity even though it is no longer the focus application?
    Thanks for any help you can provide in advance
    Dignified
    Addition:
    Ok..this problem is alot bigger than I initially recognized. Anytime the end user leaves the projector environment all my buttons lose their functionality..mouseovers, mouseups etc.
    I have the prebuilt cursor change attached to stage sprites and the mouseover button animations (changes graphics on MouseEnter and MouseLeave) embedded in the cast members script. All of this works fine until the end users clicks off the projector on another application or launches a video or pdf from the projector...point is once the projector no longer is the focus application it ceases to work at all and responds to nothing the end user does.
    In every case the user simply clicked a button that launched baOpen code and i'm holding the playhead with simple code "go to the frame"
    Help..I'm pulling my hair out...60+ hours of work dead if I can't figure this out
    NOTE:
    All of this only happens when running the projector from the DVD in the structure I plan to burn it. It does not do any of the above when I run the director movie and test the buttons

    Do you know whether it was built in CS5?
    The Premiere project it is linked to must be CS5. (I think this is what I found when using CS3, CS4, and CS5 projects with Encore CS5.)
    Try opening the PR project in Premiere, then while open, open the Encore project.

  • Illustrator (CS6) crashes when opening in Yosemite. Any fixes out there?

    I've just jumped from Snow Leopard to Yosemite. I missed out Mavericks because I was too concerned about downtime while bugs got fixed and never got round to doing it. Stupidly I took the opposite approach this time and went straight for the jugular – downloading Yosemite as soon as I could.
    Unfortunately Illustrator is not working now and I need a quick fix. As soon as it opens it crashes. It asked me to update Java so I did what I was told. Still nothing.
    Please, any help is gratefully received...

    Hi Owen,
    tried
    Can you please let me know which plug-in it was that you deleted?
    I have removing every one that I have and nothing has worked thus far. 
    I deleted Vector Scribe Studio, FontExplorererX and that is all I had... still nothing.
    What did you remove and/or update?
    Thank you muchly.

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