Illustrator cs6 image doesn't enlarge....

Hi, I have a problem about illustrator cs6? When a press at the same time the bottom cmd and +... it doesn't work... the image doesn't enlarge... why?

Are you holding Command and then tapping the + key?
If you hold the + and tap Command, nothing will happen.
Have you checked to ensure the shortcuts are set correctly?
Choose Edit > Keyboard shortcuts and be certain the "Set" reads "Illustrator Defaults".

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