Illustrator cs6 is freezing at start up

I have adobe illustrator cs6 on a Mac mini. I have been using it everyday for about 3 weeks. All my art is vector based. Today I clicked on the icon in my task bar. The icon did its regular jumping thing, then began to bounce much higher. The start up screen came on. At the bottom where were it says it is loading text and thing like that it get stuck on inizilializing. Then a new box appears above it and says it can not perform this task.
I need illustrator now.
System
Mac mini osx 10.8.2
Proc. 2.5 ghz intel core i5
Mem. 4gb 1600 MHz ddr3
Please help.

The problem had changed now. I'll turn the computer on snd it starts to boot, freezes and then prompts me the **** it down. There are no other devices connected. Just the keyboard and a wireless mouse. I'm unable to safe boot.
I have an iMac 24 inch, early 2008. Processor is 3.06 GHz Intel Core 2 Duo. Memory is 2 GB 800 MHz DDR2 SDRAM. Software is MAC OS X Lion 10.7.5 (11G63). I had 2 updates which I did. Started using Skype at which point the computer froze. Restarted it and this has been happening since then.

Similar Messages

Illustrator CS6 stürzt beim Start ab.   Fehlermodulname: MSVCR100.dll

Illustrator CS6 stürzt beim Start plötzlich ab. Das Programm funktionierte mehrere Monate.
Habe das Programm versucht auf einem anderen Rechner zu installieren. Die gleiche Fehlermeldung.
Betriebssystem ist Windows 7 64-Bit.
Folgende Fehlermeldung:
Problemsignatur:
Problemereignisname:    APPCRASH
Anwendungsname:    Illustrator.exe
Anwendungsversion:    16.0.0.682
Anwendungszeitstempel:    4f6e762b
Fehlermodulname:    MSVCR100.dll
Fehlermodulversion:    10.0.40219.1
Fehlermodulzeitstempel:    4d5f0c22
Ausnahmecode:    40000015
Ausnahmeoffset:    0008d6fd
Betriebsystemversion:    6.1.7601.2.1.0.256.48
Gebietsschema-ID:    1031
Zusatzinformation 1:    8996
Zusatzinformation 2:    899634cc7b7e29662a24321f6350b6ae
Zusatzinformation 3:    08fa
Zusatzinformation 4:    08fafb0dae1d63740a37416d07885738
Vielen Dank!

Sorry, aber das klingt unglaubhaft. Ein anderer Rechner hat genau dasselbe Problem?
Da es vorher ging, muß es mit einer Systemveränderung zu tun haben. Ich tippe mal auf Windows Updates. Das hieße dann auch, der andere Rechner hat denselben Stand, auch unglaublich bzw. unerhört, wie ich finde. Da steht Windows Update wohl "Auto" und zieht sich alles rein, was es finden kann. Kein Wunder, daß solche Probleme entstehen. Mehr als die Hälfte aller Windows Updates braucht man gar nicht, weil die Funktionen betreffen, die die meisten gar nicht nutzen.
Da hilft nur Systemwiederherstellung auf ein Datum vor dem Tag, an dem der Ärger anfing, oder die Windows Updates seit dem Tag X sukzessive zu deinstallieren, um den Schurken zu identifzieren.

What could be causing Illustrator CS6 to freeze when I save a particular .ai file?

I tried saving it in a new location, changing the name, and saving it in a legacy format. Every time I ended up with the spinning beachball. No other file is having this issue. What could I look for in the file that might be causing this?
Interesting note: once during this process I left the computer for 20 minutes, and it eventually unfroze. Still had the same issue when I tried to save it again.

We have seen this issue with the latest Esko Data Exchange plug-in, version 12.0.147 and Illustrator CS6.
If you are using Pantone Plus swatches, you may see a beach ball during a save. Either, remove the Esko folder from the Illustrator Plug-ins folder, or change your Pantone Plus swatch from an LAB value to a CMYK. Your file will now save correctly.
UPDATE: I received a response from Esko, they said to turn off this option: In Illustrator CS6 go to: Illustrator/Preferences => Esko and turn off "update XMP on Document Save". Confirmed, it corrects this issue!

Illustrator CS6 crashes/freezes on Startup

am having severe Problems with my Illustrator. Whenever I started it by clicking on the icon, it said that it is unable to set the maximum amount of files that can be opened. So I downloaded the launchAI.command (http://helpx.adobe.com/illustrator/kb/unable-set-maximum-number-files1 .html), but now I cant find my saved files any more. In the dialogue box (whenever I'm saving) it doesnt show any of my folders, and if i save it in a standard one (like the desktop), it doesnt appear there. I cannot find that saved file through any other programm than Illustrators "recently opened" but as soon as its not in that list any more, its gone forever.
Furthermore, it does not prompt the error of the maximum file settings any more, but it just freezes on startup. It does make no difference there wether i start it via the launchAI.command or via the normal Shurtcut Icon.
I have uninstalled and reinstalled the program, deleted preferences, presets, caches, fonts, wacom drivers, linotype and used the Adobe CS Cleaner (all the suggestions i could find so far) - still it is the same. I have contacted the Chat support as well, but was not provided with a solution there either. What should I do now?

Moved the discussion to Illustrator forums.

Indesign & Illustrator CS6 both freeze on startup.

Hi,
My Indesign & Illustrator products seem to be crashing at startup. As well as Adobe Reader, sometimes. Photoshop and Bridge seem to work fine. I have tried to run the programs with nothing else to ensure they have plenty of memory, have cleared my preferences in Indesign, have trashed the files in the recovery cash, but I still can't seem to get either program to work. Indesign is still opening saying that it has to recover files, however now when I go look in the Cache in my Library there is not even a folder for Adobe.
I have my disk and can re-install if necessary, but would prefer to avoid as it seems some of the other programs are running.
Thank you in advance for any help you may be able to offer.

Did you migrate the Programs from an old mac to a new if yes remove every thing and reinstall
if not and if the problem recently started , as you said you have removed the old preferences
i also wanted to know when you launch it are new one getting created ?
try safe mode if you are not on a network , or create a new user account and try it in that let me know if it worked
thanks
J

Illustrator CS5 freezing on start up

I'm not sure what went wrong but suddenly Illustrator stopped working.. not while I was actually using it but now it just won't load. I see the orange start up screen it says loading fonts and that's it. It get stuck and eventually I have to use the task manager to quit the program.
I have the CS5 Master collection and all the other software are running fine. I tried reinstalling Illustrator & it's still doing the same thing.
My next step is I'm going to try uninstalling the entire CS5 Master Collection & then reinstalling.
Was there some file or folder other than the actual location where I installed Illustrator that's not being deleted when I reinstall?
I'm guessing this is why it's still not working.

I was having this same issue. I had also installed some fonts, after which Illustrator froze while "installing fonts," so I removed the fonts, but it didn't solve the problem. Illustrator continued to freeze on start up, albeit, now during "initializing."
The solution that worked for me ended up being very simple: hold down the Command-Option-Shift keys while starting Illustrator. Apparently it resets the applications preferences.
Hope this works for you too!

Illustrator CS3 freezing at start up

Hello, I recently bought an iMac with the Leopard operating system on it. I installed the adobe creative suite 3 not long after I bought the computer and it was working absolutely fine up until I went to install the disc for my internet service. When I put the disc in it asked me to quit running programs before continuing so I quit Extensis Suitcase. Now when I go to open Illustrator (as well as InDesign) they both freeze at start up and are non responsive. I'm just curious if it has anything to do with suitcase and how can I fix this? I already tried reinstalling just Illustrator and InDesign but it is still an issue. Should I uninstall the whole suite and just start over? Thanks a lot.

I was having this same issue. I had also installed some fonts, after which Illustrator froze while "installing fonts," so I removed the fonts, but it didn't solve the problem. Illustrator continued to freeze on start up, albeit, now during "initializing."
The solution that worked for me ended up being very simple: hold down the Command-Option-Shift keys while starting Illustrator. Apparently it resets the applications preferences.
Hope this works for you too!

Illustrator CS6 Freezes/Hangs on SaveAs

When I open a dwg file in illustrator or another AI file that I've exported from Rhino & try to 'Save As' in Illustrator, the application freezes and I have to kill it via task manager.
This problem started mysteriously about a week ago. I've spent countless hours troubleshooting & also tried a fresh install, but no dice. Please help!
INFO:
I'm running Windows 7 64-bit & an NVIDIA Quadro 4000 graphics card.
I pulled the following info from Event Viewer (let me know if I need to be providing other information & where I can get it):
The program Illustrator.exe version 16.0.3.691 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 13e0
Start Time: 01d0602838a2d856
Termination Time: 31
Application Path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Report Id: f22793f4-cc1c-11e4-9da2-3085a999af16
System
Provider
[ Name]
Application Hang
EventID
1002
[ Qualifiers]
0
Level
2
Task
101
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2015-03-16T20:42:32.000000000Z
EventRecordID
87069
Channel
Application
Computer
Joansie-PC
Security
EventData
Illustrator.exe
16.0.3.691
13e0
01d0602838a2d856
31
C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
f22793f4-cc1c-11e4-9da2-3085a999af16
55006E006B006E006F0077006E0000000000
Binary data:
In Words
0000: 006E0055 006E006B 0077006F 0000006E
0008: 0000
In Bytes
0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.
0008: 6F 00 77 00 6E 00 00 00 o.w.n...
0010: 00 00 ..

Hi guys,
Ok - fingers crossed, but the problem seems to be solved.
It was very strange bc when I opened up AI from scratch, drew a bunch of random shapes & tried to Save As, it worked fine. However, when I opened any file where the vectors did not originate from AI & tried to Save As, AI froze -- the AI save dialogue would not pop up after I input the file name and selected file destination (in the explorer save window).
In another forum entry (Re: Illiustrator CS6 crashes when creating New File) someone suggested changing the default printer, so I tried that & oddly enough it worked! Some of the printers my computer is hooked up to are networked & some aren't - I just switched my default to a non-networked printer.
If someone from Adobe could please explain what Saving a new file has to do with computer printer defaults, it would be really great to understand & might shed light on other similar issues.. thanks!!

Illustrator CS6 freezing on launch - unuseable

Hi
Running 10.6.8. Illustrator keeps freezing so it cannot be used - need to force quit. Here is the log:
Date/Time:
2013-12-31 11:38:45 +0000
OS Version:
10.6.8 (Build 10K549)
Architecture:
x86_64
Report Version: 7
Command:
Illustrator
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version:
682 (16.0.0)
Parent:
launchd [103]
PID:
195
Event:
hang
Duration:
4.94s (sampling started after 2 seconds)
Steps:
9 (100ms sampling interval)
Pageins:
18
Pageouts:
0
Process:
Adobe Illustrator [195]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
UID:
502
Thread 92f
DispatchQueue 1
User stack:
9 ??? (in Adobe Illustrator + 1455608) [0x1001635f8]
9 ??? (in Adobe Illustrator + 7271892) [0x1006ef5d4]
9 ??? (in Adobe Illustrator + 7336837) [0x1006ff385]
9 ??? (in Adobe Illustrator + 7714456) [0x10075b698]
9 exo::app::OS_AppBase::RunEventLoop() + 55 (in exo) [0x108e96807]
9 -[NSApplication run] + 395 (in AppKit) [0x7fff854ec68f]
9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155 (in AppKit) [0x7fff85526801]
9 _DPSNextEvent + 708 (in AppKit) [0x7fff85526eb2]
9 BlockUntilNextEventMatchingListInMode + 59 (in HIToolbox) [0x7fff805c84ac]
9 ReceiveNextEventCommon + 310 (in HIToolbox) [0x7fff805c85f3]
9 RunCurrentEventLoopInMode + 333 (in HIToolbox) [0x7fff805c87ee]
9 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff8004edbf]
9 __CFRunLoopRun + 873 (in CoreFoundation) [0x7fff8004f5f9]
9 __CFRunLoopDoSources0 + 1361 (in CoreFoundation) [0x7fff80051401]
9 SWFLPlayer_Initialize + 9455 (in adbeapeengine) [0x122acf15f]
9 APXGetHostAPI + 4374419 (in adbeapeengine) [0x122a94723]
9 APXGetHostAPI + 4372857 (in adbeapeengine) [0x122a94109]
9 APXGetHostAPI + 2626525 (in adbeapeengine) [0x1228e9b6d]
9 APXGetHostAPI + 922040 (in adbeapeengine) [0x122749948]
9 APXGetHostAPI + 908568 (in adbeapeengine) [0x1227464a8]
9 ??? [0x1265d044b]
9 ??? [0x1266de760]
9 ??? [0x1266ddfb7]
9 ??? [0x1266180bb]
9 ??? [0x1264c9fff]
9 ??? [0x125b7f8be]
9 APXGetHostAPI + 2577788 (in adbeapeengine) [0x1228ddd0c]
9 APXGetHostAPI + 922998 (in adbeapeengine) [0x122749d06]
9 APXGetHostAPI + 881624 (in adbeapeengine) [0x12273fb68]
9 APXGetHostAPI + 908568 (in adbeapeengine) [0x1227464a8]
9 SWFLPlayer_Initialize + 3128504 (in adbeapeengine) [0x122dc8928]
9 SWFLPlayer_Initialize + 3126276 (in adbeapeengine) [0x122dc8074]
9 SWFLPlayer_Initialize + 3117905 (in adbeapeengine) [0x122dc5fc1]
9 ??? [0x126617c3c]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126617abd]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1266f0545]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267767f5]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267763d3]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126774ea6]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x126773945]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x12670ace7]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x12670aa82]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 ??? [0x1267081ef]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 APXGetHostAPI + 2582267 (in adbeapeengine) [0x1228dee8b]
9 APXGetHostAPI + 1285374 (in adbeapeengine) [0x1227a248e]
9 SWFLPlayer_Initialize + 1537636 (in adbeapeengine) [0x122c442d4]
9 SWFLPlayer_Initialize + 1953609 (in adbeapeengine) [0x122ca9bb9]
9 SWFLPlayer_Initialize + 1518965 (in adbeapeengine) [0x122c3f9e5]
9 SWFLPlayer_Initialize + 1544612 (in adbeapeengine) [0x122c45e14]
9 SWFLPlayer_Initialize + 1543162 (in adbeapeengine) [0x122c4586a]
9 SWFLPlayer_Initialize + 1787910 (in adbeapeengine) [0x122c81476]
9 SWFLPlayer_Initialize + 1763710 (in adbeapeengine) [0x122c7b5ee]
9 SWFLPlayer_Initialize + 1751864 (in adbeapeengine) [0x122c787a8]
9 SWFLPlayer_Initialize + 1750890 (in adbeapeengine) [0x122c783da]
9 SWFLPlayer_Initialize + 1757583 (in adbeapeengine) [0x122c79dff]
9 APXGetHostAPI + 36799 (in adbeapeengine) [0x12267174f]
9 APXGetHostAPI + 36645 (in adbeapeengine) [0x1226716b5]
9 APXGetHostAPI + 36034 (in adbeapeengine) [0x122671452]
9 APXGetHostAPI + 1297695 (in adbeapeengine) [0x1227a54af]
9 SWFLPlayer_Initialize + 3128504 (in adbeapeengine) [0x122dc8928]
9 SWFLPlayer_Initialize + 3126276 (in adbeapeengine) [0x122dc8074]
9 SWFLPlayer_Initialize + 3117905 (in adbeapeengine) [0x122dc5fc1]
9 ??? [0x12670656a]
9 SWFLPlayer_Initialize + 3128119 (in adbeapeengine) [0x122dc87a7]
9 APXGetHostAPI + 2583116 (in adbeapeengine) [0x1228df1dc]
9 SWFLPlayer_Initialize + 581874 (in adbeapeengine) [0x122b5ad62]
9 SWFLPlayer_Initialize + 577427 (in adbeapeengine) [0x122b59c03]
9 APXGetHostAPI + 4165805 (in adbeapeengine) [0x122a6183d]
9 APXGetHostAPI + 3395039 (in adbeapeengine) [0x1229a556f]
9 APXGetHostAPI + 425198 (in adbeapeengine) [0x1226d047e]
9 APXGetHostAPI + 424544 (in adbeapeengine) [0x1226d01f0]
3 APXGetHostAPI + 422956 (in adbeapeengine) [0x1226cfbbc]
2 -[NSDate initWithTimeIntervalSinceNow:] + 22 (in CoreFoundation) [0x7fff800686e6]
2 CFAbsoluteTimeGetCurrent + 19 (in CoreFoundation) [0x7fff800535a3]
2 gettimeofday + 43 (in libSystem.B.dylib) [0x7fff81b5c14f]
2 __gettimeofday + 38 (in commpage [libSystem.B.dylib]) [0x7fffffe00306]
2 __nanotime + 47 (in commpage [libSystem.B.dylib]) [0x7fffffe0172f]
1 +[__NSCFDate __new:] + 18 (in CoreFoundation) [0x7fff800537f2]
1 __CFAllocateObject + 26 (in CoreFoundation) [0x7fff800260da]
1 _internal_class_createInstanceFromZone + 140 (in libobjc.A.dylib) [0x7fff8a37ae3b]
1 calloc + 57 (in libSystem.B.dylib) [0x7fff81b627bb]
1 malloc_zone_calloc + 92 (in libSystem.B.dylib) [0x7fff81b5ed1a]
1 szone_malloc_should_clear + 2048 (in libSystem.B.dylib) [0x7fff81b5d1cb]
1 __bzero + 9 (in commpage [libSystem.B.dylib]) [0x7fffffe00609]
2 APXGetHostAPI + 423005 (in adbeapeengine) [0x1226cfbed]
2 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 205 (in Foundation) [0x7fff81186c23]
2 _CFRunLoopFinished + 148 (in CoreFoundation) [0x7fff800995a4]
1 __CFRunLoopFindMode + 167 (in CoreFoundation) [0x7fff80038e07]
1 CFSetGetValue + 139 (in CoreFoundation) [0x7fff800251cb]
1 CFBasicHashFindBucket + 238 (in CoreFoundation) [0x7fff8001aabe]
1 ___CFBasicHashFindBucket1 + 31 (in CoreFoundation) [0x7fff8001334f]
1 dyld_stub_memset + 0 (in CoreFoundation) [0x7fff80122b0c]
2 APXGetHostAPI + 423021 (in adbeapeengine) [0x1226cfbfd]
2 -[__NSCFDate dealloc] + 39 (in CoreFoundation) [0x7fff800578e7]
2 -[NSObject(NSObject) dealloc] + 58 (in CoreFoundation) [0x7fff8005792a]
1 _internal_object_dispose + 22 (in libobjc.A.dylib) [0x7fff8a37b4e3]
1 objc_destructInstance + 25 (in libobjc.A.dylib) [0x7fff8a380f07]
1 object_cxxDestructFromClass + 107 (in libobjc.A.dylib) [0x7fff8a37b57d]
1 _internal_object_dispose + 60 (in libobjc.A.dylib) [0x7fff8a37b509]
1 szone_size + 0 (in libSystem.B.dylib) [0x7fff81b5f227]
1 APXGetHostAPI + 422932 (in adbeapeengine) [0x1226cfba4]
1 objc_msgSend + 62 (in libobjc.A.dylib) [0x7fff8a378f22]
1 objc_msgSend + 67 (in libobjc.A.dylib) [0x7fff8a378f27]
Kernel stack:
9 lo_allintrs + 302 [0x2a1c2e]
9 interrupt + 192 [0x2ab423]
9 lapic_interrupt + 108 [0x2b32f2]
9 mp_kdp_exit + 868 [0x2b4560]
9 sync_iss_to_iks + 124 [0x2aabf6]
Thread 936
DispatchQueue 2
User stack:
9 start_wqthread + 13 (in libSystem.B.dylib) [0x7fff81b72aa5]
9 _pthread_wqthread + 353 (in libSystem.B.dylib) [0x7fff81b72c08]
9 _dispatch_worker_thread2 + 252 (in libSystem.B.dylib) [0x7fff81b732de]
9 _dispatch_queue_invoke + 185 (in libSystem.B.dylib) [0x7fff81b737b4]
9 kevent + 10 (in libSystem.B.dylib) [0x7fff81b71c0a]
Kernel stack:
9 kevent + 97 [0x47a699]
Thread 939
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93a
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93b
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93c
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93d
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93e
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 93f
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PrivateMPEntryPoint + 63 (in CarbonCore) [0x7fff825420d1]
9 ??? (in AdobeACE + 230874) [0x102a255da]
9 ??? (in AdobeACE + 234185) [0x102a262c9]
9 MPWaitOnQueue + 215 (in CarbonCore) [0x7fff82569efb]
9 TSWaitOnConditionTimedRelative + 177 (in CarbonCore) [0x7fff8256fff8]
9 TSWaitOnCondition + 118 (in CarbonCore) [0x7fff82600d87]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 941
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 AGMInitialize + 3288383 (in AdobeAGM) [0x102edcdeb]
9 AGMInitialize + 3259056 (in AdobeAGM) [0x102ed5b5c]
9 AGMInitialize + 3255471 (in AdobeAGM) [0x102ed4d5b]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 942
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 943
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 944
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 945
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 83761 (in adbeapeengine) [0x12267cec1]
9 APXGetHostAPI + 2516093 (in adbeapeengine) [0x1228cec0d]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 94f
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 CAPThread::Entry(CAPThread*) + 140 (in CoreMediaIOServices) [0x7fff815b71c2]
9 MIO::DAL::RunLoop::OwnThread(void*) + 147 (in CoreMediaIOServices) [0x7fff815b55f7]
9 CFRunLoopRunSpecific + 575 (in CoreFoundation) [0x7fff8004edbf]
9 __CFRunLoopRun + 1698 (in CoreFoundation) [0x7fff8004f932]
9 mach_msg_trap + 10 (in libSystem.B.dylib) [0x7fff81b58d7a]
Kernel stack:
9 ipc_mqueue_receive_continue + 0 [0x210d84]
Thread 950
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
9 APXGetHostAPI + 2614859 (in adbeapeengine) [0x1228e6ddb]
9 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
9 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 951
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 APXGetHostAPI + 2516713 (in adbeapeengine) [0x1228cee79]
9 APXGetHostAPI + 2516410 (in adbeapeengine) [0x1228ced4a]
9 APXGetHostAPI + 2516289 (in adbeapeengine) [0x1228cecd1]
8 APXGetHostAPI + 4164403 (in adbeapeengine) [0x122a612c3]
8 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
8 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
1 APXGetHostAPI + 4164259 (in adbeapeengine) [0x122a61233]
1 APXGetHostAPI + 2516032 (in adbeapeengine) [0x1228cebd0]
1 semaphore_timedwait_signal_trap + 10 (in libSystem.B.dylib) [0x7fff81b58dda]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 952
User stack:
9 thread_start + 13 (in libSystem.B.dylib) [0x7fff81b91e89]
9 _pthread_start + 331 (in libSystem.B.dylib) [0x7fff81b91fd6]
9 PluginMain + 364210 (in dBrushTool) [0x1271212d2]
9 usleep + 57 (in libSystem.B.dylib) [0x7fff81b93863]
9 __semwait_signal + 10 (in libSystem.B.dylib) [0x7fff81b93a6a]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 953
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 954
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 955
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 956
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 957
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 958
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 959
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]
Thread 95a
User stack:
9 semaphore_wait_trap + 10 (in libSystem.B.dylib) [0x7fff81b58db6]
Kernel stack:
9 semaphore_wait_continue + 0 [0x22a88f]

SO to summarise:
Illustrator freezes on launch
Update not applicable so stuck at 16.0.0
No 3rd party plugins
All cache's cleared
Prefs reset
New account still has the issue (not permissions)
No known font issues - Tahoma&verdana etc
Ilustrator parts pulled back from timemachine when it was working fine but problem still there.
What the hell am I missing here?
As an added problem, I cannot use online activation due to our "security" so I am trying to avoid a complete re-install because it was a nightmare to sort last time - we have 6 machines to do - same issue.
Any takers please? The online "chat" help seams a little generic for this issue!!
I really need help
Really!
Really!
Thanks
S

Unable to start Illustrator CS6 64-bit on Windows 7

I installed the CS6 Master Upgrade yesterday and almost all of the apps are working correctly. However, when I try to open Illustrator CS6 64-bit it returns this error message: "The application was unable to start correctly (0xc000007b). Click OK to close the application." The 32-bit version works correctly. Any suggestions or similar cases? Thanks.

CreativeCollab wrote:
I feel like I need to chime in here. I just installed my new Master Collection of CS6 all my x64 applications were working with the exception of Illustrator x64. I Googled the heck out of this and found so much back and forth between adobe saying it's a microsoft issue (.net framework and redistributables) and microsoft saying it's an Adobe issue.
My windows installation is fairly fresh, but for the heck of it I tried unexpectedpanda's solution of uninstalling/re-installing the Microsoft Visual C Libraries. I followed the instructions to the letter, I even went so far as to uninstall/re-install .net itself. No luck.
I saw the Lightroom (error unable to start correctly) fix mentioned in a few places, and thought frick I've tried EVERYTHING else. I did the following to fix this annoying issue:
1) Download the Lightroom fix (mentioned in the link from crebimacedo)
2) Extract the .dll files from the .zip. There are 2 files; msvcr80.dll and msvcr100.dll
3) Opened folder Adobe Illustrator CS6 (64 Bit)/Support Files/Contents/Windows
4) The above folder already contains the msvcr80.dll so I did NOT overwrite it. I simply copied and paste the msvcr100.dll into the above folder.
5) Tried to launch Illustrator CS6 (x64) and imagine that. WORKING!
To me this says that this was indeed an Adobe issue and their installer appears to be missing a file. Especially when a fix file from their website resolves the issue.
I would also just like to add that I have confirmed that this file already existed in my C:\Windows\System32 and in C:\WindowsSysWOW64 so my OS was NOT missing it as a .dll; again reiterating that it appears to make this an Adobe issue.
Good luck to the rest.
This one works for me ...

Illustrator CS6 wont start

Illustrator CS6 16.0.4 will not start on mac 10.8.2 (jumps up and down in dock a few times loads extensions then stops), removed all adobe products with adobe creative suite cleaner, removed products from application directory. restarted, reinstalled only Illustrator CS6, then the individual patches that were manually downloaded from
http://www.adobe.com/support/downloads/product.jsp?product=27&platform=macintosh
My next step would of been to continue the installs of CS6 Products but Illustrator will still not start.
I understand this is a known issue with the latest update through Adobe Application manager.
Please help, it has been 3 days now we are unable to properly correct the issue after numerous uninstalls and intallations.
Addtional items tried: user is an administrator, created a new user with Admin priv and tried also not working.

Asmerdijan,
You can go ahead and install the JAVA update from the Apple by going to link below:
http://support.apple.com/kb/dl1572
Once that is downloaded please go ahead and put the FXGfileformat.aip & launch illustrator and it should work for you.
If that doesnt work try to reset the prefrences for Illustrator.
Press and hold Option+Command+Shift (Mac OS) as you start Illustrator. Your current settings are deleted.
Let me know if you need further help on this.
Mandhir

Illustrator CS6 Freezing (Mac)

Hey guys, Im wondering if any one has been experiencing these issues or if I am alone on this.
Illustrator CS6 has been consistantly freezing on me (pinwheeling) causing me to force quit. I first notice it happening when I left it open and unattended for half and hour or more. I uninstalled and reinstalled after removing prefs etc. It kept happening for various reasons esp when trying to copy and paste items. Now it happens when ever it feels like it.
I am running Mac OSX Lion 10.7.4 on an iMac i7.
Any help is greatly appreciated.

Use Font Expoler, it works perfectly. I totally gave up on Suitecase, a piece of crap.
I was a long time users, more than 10 years.
Just get a demo first for free and see how it works.
Never freeze since swithched. And my MacPro is much faster now.
I like Suitcase interface, but I could not stand freezing so many times.
which will damage your system files with so many freezing problem.
Don't wait Adobe's fix, that's some kind of bugs in Suitecase.

Illustrator CS6 and Graphic Styles (Freezing)

Hi everyone, I'm on a Mac and have Illustrator CS6. Whenever I try to open up Graphic Styles, it freezes.
I deleted preferences and even did the disk permissions repair, then restarted. Nothing. I tried to create multiple types of documents too (print, web, etc), but whenever I try to open styles after creating that document, it freezes.
These are the vanilla default graphic styles, mind you.
It might freeze for other tools, but I'm not sure, haven't gotten that far in the investigation. Would anyone happen to have any ideas? :/ Thanks!!

Just got this issue (yet again). I tried something I use to fix certain Bridge glitches - unmount any disk called USERS. I don't know why, but my Adobe programs don't like disks with this name. Then, when you click on graphic styles, give it like, 30sec - 2min to load. You can even just browse the interwebs. The AI icon on your toolbar will bounce when it's loaded up and ready to use again. Also, make sure the Graphic Styles aren't displayed when you close the file, or it can be hell to re-open it at all. Don't know why, but I had this same problem with CS5.
Let me know if it works!!
-Summer

Mac. Yosemite- Illustrator CS6 and CC both crash right after starting. Have Suitcase 6 (not 5). current Wacom drivers. Tablet not connected to Mac.

Mac. Yosemite- Illustrator CS6 and CC both crash right after starting. Have Suitcase 6 (not 5). current Wacom drivers. Tablet not connected to Mac. Anyone else experiencing this?

Hi,
Scott Agnew,
Please check if there are any updates pending for Suitcase fusion and Illustrator.
You can also try resetting AI preferences.
User Library/Preferences/Adobe Illustrator [#] Settings
Rename Adobe Illustrator [#] Settings to old Adobe Illustrator [#] Settings
User Library/Preferences/Adobe/Adobe Illustrator/Version[#]
Rename Version[#] to old Version[#]
Access user library Access hidden user library files | Mac OS 10.7 and later
Do you get any crash report. Look if it says anything for Wacom or extensis?
Thanks,
Nikhil Gupta

Starting up Illustrator cs6 received a tryout screen?

I just started up my Illustrator cs6 today, and a screen came up that said Tryout. This the first time its ever happened. After checking out google, I found that similar questions were asked but on torrent sites. I purchased the creative suite fully in September. So, I'm not as to why I would receive this screen.
Can anyone advise what this is about?

I figured it out, for some reason I had to put my serial number in again.
Thank you anyways

Illustrator cs6 is freezing at start up

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