Illustrator CS6 is not listed in the Programs panel.

Hi, my Illustrator CS6 is not listed in the Programs panel in the Extensions Manager. How do I restore it?
A bit of history:
I had been using ScriptBay with Illustrator CS6 before, without problems. After my someone came and resolve some of my computer's network permissions issues, I discovered that ScriptBay panel has stopped working normally.
However, the script still works fine in Indesign CS6
I tried deleting some preferences, but scriptBay refused to work in Illustrator. Then, I copied a colleague's Illustrator CS6 to test on my machine (without deleting my copy). And now, my extension manager does not list Illustrator ib the panels.
Can anyone help with these 2 issues? I wanted the ScriptBay to work so badly!!
Thanks!
Elle

Thanks for your sugegstion. Gonna repost this in another forum. I have found the solution to the "missing program": https://forums.adobe.com/message/4622944
I can't do a clean install; it's not my personal computer. Hopefully I'll get a solution in the AI community!
Thanks!

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