Illustrator CS6 Keyboard Issue

Only in Illustrator, when I try to type a question mark, instead I get an 'É'... in fact I cannot seem to get the following characters at all:
/ is é
? is É
' is è
" is È
[ is ^
{ is ¨
] is ç
} is Ç
\ is à
| is À
and there are a few others as well. Have in inadvertently turned on glyphs from somewhere? As mentioned, this is only happening in Illustrator and before I trash my preferences I'd like to know if there is a solution.
Windows 7 Pro, Illustrator CS6 64-Bit
Thank you.
Harv

Harv,
It is amazing how many strangenesses may be cured by just that, the next step being to restart the computer, before trying the more serious things like resetting the preferences and worse.

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