Illustrator CS6 Mirror or resize -100% messes up my offset path gradient stroke.

When I try to mirror a graphic using offset path to a gradient stroke(I use offset path so I can use "Apply Gradient Across Stroke" option) or use resize and type -100% to have it flip, it messes up my stroke.
Here is an image of what is happening when I flip my graphic.
I flipped the tear to the opposite side. I tried restarting Illustrator, my computer, using a new file, updated Illustrator, nothing fixed this problem.
Also, is there a better way to use gradient stroke, within, along and across and still being able to use the Align Stroke Inside, and Outside without having to use offset stroke and using Align Stroke to Center
- Patrick Daniels

use transform effect instead under the effect panel. in the transform effect select flip across x axis and make 1 copy.

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           0x105006000 -        0x1050befe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
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        0x7fff91462000 -     0x7fff91476fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
        0x7fff914c5000 -     0x7fff91545ff7  com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
        0x7fff91546000 -     0x7fff9159cfff  com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
        0x7fff9159d000 -     0x7fff915abfff  com.apple.Librarian (1.1 - 1) <1635162F-239A-341E-83C7-710C55E254AF> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
        0x7fff915ac000 -     0x7fff915bafff  libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
        0x7fff915bb000 -     0x7fff915c2fff  com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
        0x7fff915d0000 -     0x7fff915e5ff7  libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
        0x7fff915e6000 -     0x7fff91916ff7  com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
        0x7fff92086000 -     0x7fff92286fff  libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
        0x7fff92287000 -     0x7fff926a4fff  FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
        0x7fff926a6000 -     0x7fff926f7ff7  com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
        0x7fff92bc5000 -     0x7fff92bd7ff7  libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
        0x7fff92bd8000 -     0x7fff92c40ff7  libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
        0x7fff92f7b000 -     0x7fff92fa9ff7  libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
        0x7fff93063000 -     0x7fff93070fff  com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
        0x7fff93579000 -     0x7fff938d5fff  com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 28692
        thread_create: 9
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=283.0M resident=102.2M(36%) swapped_out_or_unallocated=180.8M(64%)
    Writable regions: Total=42.7M written=11.1M(26%) resident=13.3M(31%) swapped_out=4K(0%) unallocated=29.5M(69%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG shared images                    128K
    CoreServices                       3932K
    MALLOC                             28.2M
    MALLOC guard page                    48K
    Memory tag=242                       12K
    STACK GUARD                        56.0M
    Stack                              10.5M
    VM_ALLOCATE                         960K
    __DATA                             18.0M
    __IMAGE                             528K
    __LINKEDIT                         76.5M
    __TEXT                            206.5M
    __UNICODE                           544K
    mapped file                        18.8M
    shared memory                       308K
    ===========                      =======
    TOTAL                             420.9M

    3D can be disabled on older OSes (XP) and if your video card doesn't meet the minimum requirements.

  • My Illustrator CS6 will not launch

    I was working with an AI file in Illustrator today. Everything was working fine and I made some edits and placed the file in my inDesign document.  I saw another change I wanted to make so I right clicked on the file and selected Edit with Illustrator.  I received a Windows pop up box that said, "Adobe Illustrator CS6 has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The only option was to click the "Close program" button.  No other info was given.  For the last two  hours I have been searching Google, these forums and asking some of my Illustrator friends if they had any ideas.
    I can open the program by holding down the shift key and I can even open a file but no features are available  (See image)  As you can see most of the options in the windows are missing.  Even if I open a file, nothing in the Window menu is available and even preferences will not open.  I can't even use shortcuts.
    Google says you can reset/delete preferences by holding shift - control - at while opening the program. This still doesn't work and the system crashes on the load of ColorHarmony.aip
    I have not reinstalled the software because after reading other issues on the net that were very similar to mine, this did not help.  I was working with fonts and deleted one because it didn't work at all.  I don't remember the name but I know it started with a T.  When I went to Windows/Fonts the font only came up as hahahah hahaha instead of characters of the alphabet.  So, I deleted it thinking something is up with this font.  Maybe I've messed up a required font?
    I am running Illustrator CS6 16.0.3 64bit.
    I finally found an article that pointed me to three logs.  There was nothing with the date and time of my last attempt to open the software in PDApp.log.  The file oobelib.log had the following info from my last attempt to open the program:
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: ***********Silent Activator Launched = 7.0.1.107,7.1 ************
    2015-02-27 00:15:20 [6512]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.360321).
    2015-02-27 00:15:20 [6512]  SLCoreService: Service construction took 0.0 ms and succeed.
    2015-02-27 00:15:20 [6512]  PCDService: PCD Service in non-threaded mode
    2015-02-27 00:15:20 [6512]  AXFBLicensing: All function pointers successfully retrieved
    2015-02-27 00:15:20 [6512]  Activation: ProcessXMLFile : XML File successfully parsed!
    2015-02-27 00:15:20 [6512]  Activation: LEID=Illustrator-CS6-Win-GM DLEID=DesignWebSuitePremium-CS6-Win-GM ELEID=DesignWebSuitePremium-CS6-Win-GM LOCALE=en_US APPAMT = C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT DAMT = C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2015-02-27 00:15:20 [6512]  HEADLESS MODE: HEADLESS MODE is : LaunchMode_UI
    2015-02-27 00:15:20 [6512]  SLCoreService: Syncing to license store...
    2015-02-27 00:15:20 [6512]  SLCoreService: Found server mkey.
    2015-02-27 00:15:20 [6512]  SLCoreService: Loading license references...
    2015-02-27 00:15:20 [6512]  SLCoreService: Found 4 license file(s)
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [202753869.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [218912877.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [250161213.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: License store synchronization took 44.3 ms and succeed.
    2015-02-27 00:15:20 [6512]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [6512]  Activation: SA functionality for post-chrome mode
    2015-02-27 00:15:20 [6512]  Activation: ExpirySerialNumber : Expiration data found.
    2015-02-27 00:15:20 [6512]  Activation: ExpirySerialNumber : Serial Number not expired.
    2015-02-27 00:15:20 [6512]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.360321).
    2015-02-27 00:15:20 [6512]  SLCoreService: Service destruction took 0.4 ms and succeed.
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: Checking for other cached SA jobs....
    2015-02-27 00:15:20 [6512]  PCDService: PCD Service in non-threaded mode
    2015-02-27 00:15:20 [6512]  PCDService: Failed to read value for key [DATA] in hive [SAFILELIST] from cache : 769
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: No cached jobs found !
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: ***********Silent Activator End*******************
    **** NEXT LOG - AMT3.LOG ****
    The next next file my resource told me to look at was amt3.log.  This file consist of the following info:
    2015-02-27 00:15:16 [5484]  AMT: START SESSION, library version 6.0.0.75,6.0
    2015-02-27 00:15:16 [5484]  AMT: Initializing C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\
    2015-02-27 00:15:16 [5484]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
    2015-02-27 00:15:16 [5484]  AMT: Virtualization Turned off
    2015-02-27 00:15:16 [5484]  PCDService: PCD Service in non-threaded mode
    2015-02-27 00:15:16 [5484]  performance: AMTPreObtainProductLicense took 1.039846 ms
    2015-02-27 00:15:16 [5484]  AMT: RW check key updated !
    2015-02-27 00:15:16 [5484]  AMT: App Product Locale [0] = en_US
    2015-02-27 00:15:16 [5484]  config: Loading configuration for C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\application.xml
    2015-02-27 00:15:16 [5484]  config: Found payload code {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: config: Host app was installed, using installed license configuration.
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [FLMap] in hive [Illustrator-CS6-Win-GM{|}ALL] from cache : 769
    2015-02-27 00:15:16 [5484]  config: Setting current license to the driver at startup because no mapping was found.
    2015-02-27 00:15:16 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
    2015-02-27 00:15:16 [5484]  config: payload code: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  config: current locale code: ALL
    2015-02-27 00:15:16 [5484]  config: Done loading configuration
    2015-02-27 00:15:16 [5484]  config: Setting insalled locales
    2015-02-27 00:15:16 [5484]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2015-02-27 00:15:16 [5484]  AMT: Installed Locale  [0] = en_US
    2015-02-27 00:15:16 [5484]  AMT: Reordered Locale  [0] = en_US
    2015-02-27 00:15:16 [5484]  AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  AMT: config: PayloadCode: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Registration] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Growl] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULAForPassive] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULAForPassive] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Application can be serialized (Non Passive App).
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [LicensedLocales] in hive [Illustrator-CS6-Win-GM{|}LicLoc] from cache : 769
    2015-02-27 00:15:16 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
    2015-02-27 00:15:16 [5484]  config: Enigma Data Found from SLCache
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] from cache : 769
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Subsequent launch (serial [90148713156021585045]).
    2015-02-27 00:15:16 [5484]  AMT: Application state initialized.  Obtaining Product License.
    2015-02-27 00:15:16 [5484]  AMT: Obtaining client features from cache.
    2015-02-27 00:15:16 [5484]  AMT: Obtaining client product info from cache.
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ENABLE_GUEST] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Running in PROV_APP
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: Using default media policy RET
    2015-02-27 00:15:16 [5484]  uiswitch: EULA has already been accepted.
    2015-02-27 00:15:16 [5484]  AMT: This is a subsequent launch. Deferring services.
    2015-02-27 00:15:16 [5484]  performance: AMTObtainProductLicense took 24.793335 ms
    2015-02-27 00:15:18 [5484]  AMT: Pre-Validating Product License.
    2015-02-27 00:15:18 [5484]  AMT: Services not yet loaded in this session.
    2015-02-27 00:15:18 [5484]  AMT: Loading services in background to get ready for Validate call.
    2015-02-27 00:15:18 [5484]  AMT: Spawning background thread to load services.
    2015-02-27 00:15:18 [5484]  performance: AMTPreValidateProductLicense took 142.779556 ms
    2015-02-27 00:15:18 [5484]  AMT: Starting work on prevalidate thread.
    2015-02-27 00:15:18 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:18 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:18 [5484]  AMT: AMTPlugPlug : Get Licensing information
    2015-02-27 00:15:18 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:18 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:18 [5484]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
    2015-02-27 00:15:18 [5484]  AMT: PlugPlug : Can Go Online returned as true
    2015-02-27 00:15:19 [5484]  AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
    2015-02-27 00:15:19 [5484]  AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
    2015-02-27 00:15:19 [5484]  performance: AMTPlugPlugRequest took 1036.806396 ms
    2015-02-27 00:15:19 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:20 [5484]  AMT: RW check key updated !
    2015-02-27 00:15:20 [5484]  AMT: AMT: PreValidating Product License.
    2015-02-27 00:15:20 [5484]  AMT: Launch Workflow not yet done in this session.
    2015-02-27 00:15:20 [5484]  AMT: Starting Background Subsequent Launch Workflow
    2015-02-27 00:15:20 [5484]  AMT: Starting ALM workflow.
    2015-02-27 00:15:20 [5484]  AMT: Initializing ALM for serialized activation.
    2015-02-27 00:15:20 [5484]  ALMService: Initializing as licensed app
    2015-02-27 00:15:20 [5484]  ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
    2015-02-27 00:15:20 [5484]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.301001).
    2015-02-27 00:15:20 [5484]  SLCoreService: Service construction took 0.0 ms and succeed.
    2015-02-27 00:15:20 [5484]  ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
    2015-02-27 00:15:20 [5484]  ALM: _info_: Host app is Licensable App
    2015-02-27 00:15:20 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Get Licensing information
    2015-02-27 00:15:20 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Got DOM List from FA_Set
    2015-02-27 00:15:20 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID Illustrator-CS6-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID VideoSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:20 [5484]  config: Using default media policy RET
    2015-02-27 00:15:20 [5484]  ALM: _info_: MediaTagPolicy is RET
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  ALM: _info_: Canonical LEID is Illustrator-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  ALM: _info_: Set Running Locale to en_US
    2015-02-27 00:15:20 [5484]  AMT: Performing ALM silent license verification.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: Searching license for locale en_US ...
    2015-02-27 00:15:20 [5484]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
    2015-02-27 00:15:20 [5484]  AMT: PlugPlug : Can Go Online returned as true
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the serial number locale is en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: This is the running locale, stop the search
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
    2015-02-27 00:15:20 [5484]  performance: AMTPlugPlugRequest took 347.622284 ms
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
    2015-02-27 00:15:20 [5484]  SLCoreService: Syncing to license store...
    2015-02-27 00:15:20 [5484]  SLCoreService: Found server mkey.
    2015-02-27 00:15:20 [5484]  SLCoreService: Loading license references...
    2015-02-27 00:15:20 [5484]  SLCoreService: Found 4 license file(s)
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [202753869.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [218912877.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [250161213.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: License store synchronization took 66.2 ms and succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: License Is Valid.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [PDApp_WF] in hive [DesignWebSuitePremium-CS6-Win-GM] in cache : 519
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Performing Disabled Check
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: No value for key [DataColl] in user dictionary.
    2015-02-27 00:15:20 [5484]  ALM: _info_: No data collection required
    2015-02-27 00:15:20 [5484]  ALM: _info_: Launching Silent Activator in Emergency Mode...
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ALM_Info_S1] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache : 519
    2015-02-27 00:15:20 [5484]  ALM: _info_: Performing Block Check
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Block Check ByPassed
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.577 sec)
    2015-02-27 00:15:20 [5484]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2015-02-27 00:15:20 [5484]  config: Enigma Data Found from SLCache
    2015-02-27 00:15:20 [5484]  AMT: License check shows serialized product is already activated.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [STORE_URL] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [NTL_WO_SN] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  AMT: Running in PROV_APP
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value WorkFlowType [SilentActivator]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value LaunchMode [postchrome]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppName [CS6 Design and Web Premium]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppRunningLEID [Illustrator-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AdobeCode [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppTrialSerialNumber [901487007673310060752956]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ShowEULA [false]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AdobeIDCreated [true]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\LicenseFAQ.html]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\ConnectionFAQ.html]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppRunningLocale [en_US]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppListOfLocales [en_US]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppProcessID []
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ProductID [543]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ProductVersion [6.0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value Platform [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppEULAFolderPath []
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value NoTrial [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value UpgradeCheckRequired [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=543&release=6.0&platform=0&locale=en_US& source=PCSTHX]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ClaimSource [nag_trial]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value RefreshWF [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value TrialGrace [30]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value TrialLeft [30]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ApplicationLaunchMode [LaunchMode_UI]
    2015-02-27 00:15:20 [5484]  uiswitch: SilentActivator
    2015-02-27 00:15:20 [5484]  uiswitch: Silent Activator
    2015-02-27 00:15:20 [5484]  uiswitch: Launched
    2015-02-27 00:15:20 [5484]  ALM: _info_: Entered ALM_NeedANAG
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [901487131560215850457198] in cache : 519
    2015-02-27 00:15:20 [5484]  ALM: _info_: Exiting ALM_NeedANAG
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:15:20 [5484]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
    2015-02-27 00:15:20 [5484]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call succeeded
    2015-02-27 00:15:20 [5484]  ALM: _info_: Deactivation menu is enabled
    2015-02-27 00:15:20 [5484]  AMT: Completed Launch Workflow successfully.
    2015-02-27 00:15:20 [5484]  AMT: Calling AUM API to create scheduler entry to be used by updater.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call succeeded
    2015-02-27 00:15:20 [5484]  AUMService: Get LEID xml call
    2015-02-27 00:15:20 [5484]  AUMService: Get LEID XML call succeeded
    2015-02-27 00:15:20 [5484]  AMT: AUM GetLEID called with status =0.
    2015-02-27 00:15:20 [5484]  AMT: Checking client features against cache.
    2015-02-27 00:15:20 [5484]  AMT: Feature Illustrator_Base 16.0 is licensed (was licensed).
    2015-02-27 00:15:20 [5484]  AMT: Feature Bridge_Base 4.0 is unlicensed (was unlicensed).
    2015-02-27 00:15:20 [5484]  AMT: Feature MobileCenter_Base 3.0 is unlicensed (was unlicensed).
    2015-02-27 00:15:20 [5484]  AMT: Validating client product info against cache.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  AMT: Starting Data Collection for SWTag_Init()
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() productCanonicalLEID = Illustrator-CS6-Win-GM;outMappedLEID =  DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() productPayloadCode = {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582};driverPayloadCode =  {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:20 [5484]  AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_US
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() License Status = activated
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() Tags 901487131560215850457198; 6.0; VOLUME
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() Product Version 6; 0
    2015-02-27 00:15:20 [5484]  AMT: AMT: Product License PreValidated.
    2015-02-27 00:15:20 [5484]  AMT: Prevalidate indicates license is good and no UI required.
    2015-02-27 00:15:20 [5484]  performance: PreValidate thread took 1107.258911 ms
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:16:39 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:16:39 [5484]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
    2015-02-27 00:16:39 [5484]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
    2015-02-27 00:16:39 [5484]  AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
    2015-02-27 00:16:39 [5484]  ALMService: Terminating
    2015-02-27 00:16:39 [5484]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
    2015-02-27 00:16:39 [5484]  SLCoreService: Service destruction took 9.4 ms and succeed.
    2015-02-27 00:16:39 [5484]  ALM: _info_: End ALM
    2015-02-27 00:16:39 [5484]  performance: AMTReleaseProductLicense took 10.994947 ms
    2015-02-27 00:16:39 [5484]  AMT: END SESSION.
    Obviously this stuff means absolutely nothing to me.  I only hope it means something to one of you so you can help me get this figured out.
    Thank you in advance.
    Kim

    Kim I reviewed the account you used to post to this forum and there is no registered software titles under the account.  My apologies but this is likely what is leading to the difficulty with the correct contact options being offered to you.
    I would recommend contacting our support team at Contact Customer Care.  This link should allow you to speak with a member of our support team without having a software titled registered.
    Alternately you can register your CS6 software title by following the steps listed in Find your serial number quickly.
    Finally if you continue to face difficulties contacting our support team then please verify the contact information located under your account at http://www.adobe.com/ and I can request a member of our support team contact you directly.  Once you have made this verification if you can either private message me or update this discussion I will submit the request.

  • Illustrator CS6 / CC and previous Pantone color books

    Hi all, I've understood that Illustrator CS6 / CC has the new Pantone+ color books, those color books doesn't have CMYK values so the default of rIllustrator CS6 / CC is to use the Lab values when I add a Pantone swatches to my document.  One of my customers, that is a print industry, need to have the old Pantone with CMYK values to maintain the same color rendition on old and continuative jobs. Adobe says that I can load the old Pantone color books from CS5 and change the swatches option so that Illustrator use the CMYK values: http://helpx.adobe.com/illustrator/kb/pantone-plus.html  The problem is that this doesn't work for me and for my customer, even if I change the swatches option Illustrator continue to load only the Lab values from the older CS5 Pantone color books... anyone of you has a solution?

    I am running into the same issue.  Both links suggested did not work for me.  In a document I created in CS4 (the old document) and opened in CC there is a square with the color Pantone 519U in which it converts to C:67% M:100% Y:30% K:10%.  These are the numbers to be expected.  If I copy the square that is 519U in the old document and paste it in the same old document the color remains the same.
    I create a new document in CC (the new document).  From the old document I copy the Pantone 519U square and paste it in the new document.  The resulting square in the new document is a washed out purple.  The new document square converts to C:57.27% M:68.83% Y:35.06% K:13.06%.
    Again I followed Workaround 1 in the link.  I obtained the old Pantone Libraries from my CS4 machine so it is not a library issue.  I have also created a new Document Profile where I set the Spot Color to be "Use CMYK values from the manufacturer's process books".  I am seeing the same problem before and after the workaround.

  • Illustrator cs6 won't launch on a new MacBook Pro

    I have the DVD to load the Adobe CS6 onto a MacBook Pro. Illustrator won't launch. All the other CS6 applications open fine. I updated everything through Adobe and Illustrator still doesn't launch. I also updated the Java to the latest version (7). This is what comes up after the launch of Illustrator fails.
    Process:    
    Adobe Illustrator [10365]
    Path:       
    /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: 
    com.adobe.illustrator
    Version:    
    691 (16.0.4)
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [150]
    Responsible:
    Adobe Illustrator [10365]
    User ID:    
    502
    Date/Time:  
    2014-02-16 12:48:04.729 -0800
    OS Version: 
    Mac OS X 10.9.1 (13B3116)
    Report Version:  11
    Anonymous UUID:  A807EB09-3877-1DBF-F561-CE2F99CD7C1A
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
    abort() called
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib   
    0x00007fff8cf1f866 __pthread_kill + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef035c pthread_kill + 92
    2   libsystem_c.dylib        
    0x00007fff87593bba abort + 125
    3   libc++abi.dylib          
    0x00007fff8a7c5141 abort_message + 257
    4   libc++abi.dylib          
    0x00007fff8a7eaaa4 default_terminate_handler() + 240
    5   libobjc.A.dylib          
    0x00007fff8794a322 _objc_terminate() + 124
    6   libc++abi.dylib          
    0x00007fff8a7e83e1 std::__terminate(void (*)()) + 8
    7   libc++abi.dylib          
    0x00007fff8a7e808b __cxa_rethrow + 109
    8   com.adobe.illustrator    
    0x0000000100848b70 0x100000000 + 8686448
    9   com.adobe.illustrator    
    0x0000000100704284 0x100000000 + 7357060
    10  com.adobe.illustrator    
    0x00000001006f4cfc 0x100000000 + 7294204
    11  com.adobe.illustrator    
    0x0000000100163528 0x100000000 + 1455400
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x00007fff8cf20662 kevent64 + 10
    1   libdispatch.dylib        
    0x00007fff8721743d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib        
    0x00007fff87217152 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib   
    0x00007fff8cf1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef0f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff87ef3fb9 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib   
    0x00007fff8cf1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef0f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff87ef3fb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib   
    0x00007fff8cf1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef0f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff87ef3fb9 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib   
    0x00007fff8cf1fe6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef0f08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib  
    0x00007fff87ef3fb9 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib   
    0x00007fff8cf1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef1c3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore
    0x00007fff811a6a50 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8117738d MPWaitOnQueue + 192
    5   com.adobe.ACE            
    0x0000000102a2e2c9 0x1029f5000 + 234185
    6   com.adobe.ACE            
    0x0000000102a2d5da 0x1029f5000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8117790b PrivateMPEntryPoint + 58
    8   libsystem_pthread.dylib  
    0x00007fff87eef899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff87eef72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff87ef3fc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib   
    0x00007fff8cf1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef1c3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore
    0x00007fff811a6a50 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8117738d MPWaitOnQueue + 192
    5   com.adobe.ACE            
    0x0000000102a2e2c9 0x1029f5000 + 234185
    6   com.adobe.ACE            
    0x0000000102a2d5da 0x1029f5000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8117790b PrivateMPEntryPoint + 58
    8   libsystem_pthread.dylib  
    0x00007fff87eef899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff87eef72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff87ef3fc9 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib   
    0x00007fff8cf1f716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib  
    0x00007fff87ef1c3b _pthread_cond_wait + 727
    2   com.apple.CoreServices.CarbonCore
    0x00007fff811a6a50 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore
    0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
    4   com.apple.CoreServices.CarbonCore
    0x00007fff8117738d MPWaitOnQueue + 192
    5   com.adobe.ACE            
    0x0000000102a2e2c9 0x1029f5000 + 234185
    6   com.adobe.ACE            
    0x0000000102a2d5da 0x1029f5000 + 230874
    7   com.apple.CoreServices.CarbonCore
    0x00007fff8117790b PrivateMPEntryPoint + 58
    8   libsystem_pthread.dylib  
    0x00007fff87eef899 _pthread_body + 138
    9   libsystem_pthread.dylib  
    0x00007fff87eef72a _pthread_start + 137
    10  libsystem_pthread.dylib  
    0x00007fff87ef3fc9 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff7225a310  rcx: 0x00007fff5fbff518  rdx: 0x0000000000000000
      rdi: 0x0000000000000707  rsi: 0x0000000000000006  rbp: 0x00007fff5fbff540  rsp: 0x00007fff5fbff518
       r8: 0x0000000000000000   r9: 0x00007fff875bb900  r10: 0x0000000008000000  r11: 0x0000000000000206
      r12: 0x00007fff5fbff6a0  r13: 0x0000000000000000  r14: 0x0000000000000006  r15: 0x00007fff5fbff580
      rip: 0x00007fff8cf1f866  rfl: 0x0000000000000206  cr2: 0x0000000108027f50
    Logical CPU:
    0
    Error Code: 
    0x02000148
    Trap Number:
    133
    Binary Images:
    0x100000000 -   
    0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    0x101ab9000 -   
    0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
    0x102811000 -   
    0x10287ffef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x1028d3000 -   
    0x1028d5fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
    0x1028da000 -   
    0x102937ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
    0x10295e000 -   
    0x1029c3ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
    0x1029f1000 -   
    0x1029f1ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
    0x1029f5000 -   
    0x102b6efff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x102b81000 -   
    0x103189fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x103225000 -   
    0x103267ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
    0x10326f000 -   
    0x103369fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x10340d000 -   
    0x10342cfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x103433000 -   
    0x10345bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
    0x103462000 -   
    0x1037c6ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x103812000 -   
    0x103c58fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x103cd5000 -   
    0x104dd3fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
    0x104f94000 -   
    0x104ff4ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x104ffe000 -   
    0x1050b6fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
    0x1050e9000 -   
    0x105193fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
    0x1051ba000 -   
    0x1052fafe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
    0x105379000 -   
    0x10547bfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
    0x1054c3000 -   
    0x105610ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x105684000 -   
    0x1058cdfe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x105950000 -   
    0x105957fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
    0x105961000 -   
    0x10598dfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
    0x1059b0000 -   
    0x105a6dfff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
    0x105ab7000 -   
    0x105b7cfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
    0x105bcb000 -   
    0x105d94fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x105dd6000 -   
    0x1065a9ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
    0x106661000 -   
    0x106762fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
    0x106776000 -   
    0x10679bffe +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
    0x1067d7000 -   
    0x10681dfe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
    0x10682a000 -   
    0x1068d8fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
    0x106915000 -   
    0x1069d1fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
    0x1069f3000 -   
    0x106d09fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
    0x106dd5000 -   
    0x106defff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
    0x106df8000 -   
    0x106e11fff  com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
    0x106e18000 -   
    0x106efcfe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x106f0d000 -   
    0x106f15fef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <FEC30D42-7E6D-67F6-DE45-DF25D16AAFF5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
    0x106f2f000 -   
    0x106f48ff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <761BECE6-A9F6-0D48-44A1-677A44601F39> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
    0x106f6a000 -   
    0x10701efef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <5315481A-D3FC-D8F9-137D-CADBE984299D> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
    0x1070aa000 -   
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    For the benefit of others, We found out the reason for this crash was due to permission issue of the user on the machine. Temporary solution was to run Illustrator with sudo permissions on the terminal
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    Sanjay.

  • Why Photoshop and Illustrator CS6 are so slow on my MacBook Pro early 2011?

    First of all sorry for my english
    I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
    Cpu, Ram and Gpu usage are normal, I mean when I use these software there's at list 85% of free Cpu, 1GB of Ram still available, and 80% of free GPU. And I got 30GB left on my hardrive which is little but I believe is enough.
    So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
    Anyone knows why CS6 is so slow?
    Software version:
    Photoshop CS6 13.0.1
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    My Specs:
    Os: Snow Leopard 10.6.8
    Cpu: Intel Core i7 2.3 GHz
    L2 Cache (per Core): 256 KB
    L3 Cache: 8 MB
    4GB ram
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    idunnoisok wrote:
    I recently installed Photoshop and Illustrator CS6 and they tend to lag even on just during normal work operations like zooming, opening a file, selecting a tool, browsing menus etc etc.
    ... And I got 30GB left on my hardrive which is little but I believe is enough.
    So I cannot believe this slow performance is due hardware limitations. There must be some driver issue or something else.
    Anyone knows why CS6 is so slow?
    Software version:
    Photoshop CS6 13.0.1
    Illustrator CS6 13.0.0
    My Specs:
    Os: Snow Leopard 10.6.8
    Cpu: Intel Core i7 2.3 GHz
    L2 Cache (per Core): 256 KB
    L3 Cache: 8 MB
    4GB ram
    AMD Radeon HD 6750M
    My experience is that Photoshop can demand and use prodigious amounts of memory and disk space, much more than one might expect from the size of the files being worked on. While I don't have direct experience with CS6, my daughter uses CS4 on a Macbook Air with 4 GB memory and she had 100 GB free (on a 250 GB solid state drive). CS4 is less demanding than CS6, and in fact with the SSD, it runs pretty well, even with just 4 GB memory (the solid state drive is basically like memory, in fact, in some ways). However after running Photoshop on some projects for a while, we noticed she had only 60 GB free disk space. After restarting her Mac, she had 100 GB free again. Photoshop CS4 was using up 40 GB of disk space! And this was simply editting some (multiple) photos from a digital camera. Photoshop not only has its own memory management processes, but it also pages to disk and uses disk space as "scratch space" in its own fashion. I think that it is inadvisable to run Photoshop with less than 100 GB free disk space, and that's with CS4, not even CS6. And if you don't have a solid state drive, the throughput might slow down immensely unless you have a lot of memory (I think someone else pointed this out already).
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    One thing you can do is when you notice things slowing down, not only quit all other software except for CS6, but also in the Finder, under the Go menu, enter
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