Illustrator CS6 producing corrupt SVG files

I have had Illustrator for a few months, and I haven't had any problems with saving files as SVGs until a couple of weeks ago. One day, I was able to save them with no problem,  and the files could be opened in all other SVG viewing/editing programs, then, the next day, the files I saved as SVGs could not be opened in Silhouette Studio (The file is corrupt) or Illustrator (The file is corrupt, please verify). I can open these SVGs in Inkscape and resave them there. Then, the files will open in AI and Silhouette Studio without a problem. I've done everything I can think of, from simply restarting my computer to uninstalling and reinstalling AI. But, the problem continues. What could have gone wrong or changed to make Illustrator suddenly start to product corrupt SVGs? I would really like to find a way to resolve this problem so I can cut the extra stepp of opening and saving in Inkscape out of my to do list. Illustrator is too much of an investment for it not to be working properly. Any help you can give me would be so appreciated.

l,
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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    2015-02-27 00:15:20 [6512]  PCDService: Failed to read value for key [DATA] in hive [SAFILELIST] from cache : 769
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: No cached jobs found !
    2015-02-27 00:15:20 [6512]  Adobe Silent Activator: ***********Silent Activator End*******************
    **** NEXT LOG - AMT3.LOG ****
    The next next file my resource told me to look at was amt3.log.  This file consist of the following info:
    2015-02-27 00:15:16 [5484]  AMT: START SESSION, library version 6.0.0.75,6.0
    2015-02-27 00:15:16 [5484]  AMT: Initializing C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\
    2015-02-27 00:15:16 [5484]  AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
    2015-02-27 00:15:16 [5484]  AMT: Virtualization Turned off
    2015-02-27 00:15:16 [5484]  PCDService: PCD Service in non-threaded mode
    2015-02-27 00:15:16 [5484]  performance: AMTPreObtainProductLicense took 1.039846 ms
    2015-02-27 00:15:16 [5484]  AMT: RW check key updated !
    2015-02-27 00:15:16 [5484]  AMT: App Product Locale [0] = en_US
    2015-02-27 00:15:16 [5484]  config: Loading configuration for C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\application.xml
    2015-02-27 00:15:16 [5484]  config: Found payload code {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: config: Host app was installed, using installed license configuration.
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [FLMap] in hive [Illustrator-CS6-Win-GM{|}ALL] from cache : 769
    2015-02-27 00:15:16 [5484]  config: Setting current license to the driver at startup because no mapping was found.
    2015-02-27 00:15:16 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
    2015-02-27 00:15:16 [5484]  config: payload code: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  config: current locale code: ALL
    2015-02-27 00:15:16 [5484]  config: Done loading configuration
    2015-02-27 00:15:16 [5484]  config: Setting insalled locales
    2015-02-27 00:15:16 [5484]  config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
    2015-02-27 00:15:16 [5484]  AMT: Installed Locale  [0] = en_US
    2015-02-27 00:15:16 [5484]  AMT: Reordered Locale  [0] = en_US
    2015-02-27 00:15:16 [5484]  AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  AMT: config: PayloadCode: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
    2015-02-27 00:15:16 [5484]  AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Registration] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Growl] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULAForPassive] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULAForPassive] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Application can be serialized (Non Passive App).
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [LicensedLocales] in hive [Illustrator-CS6-Win-GM{|}LicLoc] from cache : 769
    2015-02-27 00:15:16 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
    2015-02-27 00:15:16 [5484]  config: Enigma Data Found from SLCache
    2015-02-27 00:15:16 [5484]  PCDService: Failed to read value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] from cache : 769
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Subsequent launch (serial [90148713156021585045]).
    2015-02-27 00:15:16 [5484]  AMT: Application state initialized.  Obtaining Product License.
    2015-02-27 00:15:16 [5484]  AMT: Obtaining client features from cache.
    2015-02-27 00:15:16 [5484]  AMT: Obtaining client product info from cache.
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ENABLE_GUEST] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:16 [5484]  AMT: Running in PROV_APP
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:16 [5484]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:16 [5484]  config: Using default media policy RET
    2015-02-27 00:15:16 [5484]  uiswitch: EULA has already been accepted.
    2015-02-27 00:15:16 [5484]  AMT: This is a subsequent launch. Deferring services.
    2015-02-27 00:15:16 [5484]  performance: AMTObtainProductLicense took 24.793335 ms
    2015-02-27 00:15:18 [5484]  AMT: Pre-Validating Product License.
    2015-02-27 00:15:18 [5484]  AMT: Services not yet loaded in this session.
    2015-02-27 00:15:18 [5484]  AMT: Loading services in background to get ready for Validate call.
    2015-02-27 00:15:18 [5484]  AMT: Spawning background thread to load services.
    2015-02-27 00:15:18 [5484]  performance: AMTPreValidateProductLicense took 142.779556 ms
    2015-02-27 00:15:18 [5484]  AMT: Starting work on prevalidate thread.
    2015-02-27 00:15:18 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:18 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:18 [5484]  AMT: AMTPlugPlug : Get Licensing information
    2015-02-27 00:15:18 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:18 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:18 [5484]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
    2015-02-27 00:15:18 [5484]  AMT: PlugPlug : Can Go Online returned as true
    2015-02-27 00:15:19 [5484]  AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
    2015-02-27 00:15:19 [5484]  AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
    2015-02-27 00:15:19 [5484]  performance: AMTPlugPlugRequest took 1036.806396 ms
    2015-02-27 00:15:19 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:20 [5484]  AMT: RW check key updated !
    2015-02-27 00:15:20 [5484]  AMT: AMT: PreValidating Product License.
    2015-02-27 00:15:20 [5484]  AMT: Launch Workflow not yet done in this session.
    2015-02-27 00:15:20 [5484]  AMT: Starting Background Subsequent Launch Workflow
    2015-02-27 00:15:20 [5484]  AMT: Starting ALM workflow.
    2015-02-27 00:15:20 [5484]  AMT: Initializing ALM for serialized activation.
    2015-02-27 00:15:20 [5484]  ALMService: Initializing as licensed app
    2015-02-27 00:15:20 [5484]  ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
    2015-02-27 00:15:20 [5484]  SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.301001).
    2015-02-27 00:15:20 [5484]  SLCoreService: Service construction took 0.0 ms and succeed.
    2015-02-27 00:15:20 [5484]  ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
    2015-02-27 00:15:20 [5484]  ALM: _info_: Host app is Licensable App
    2015-02-27 00:15:20 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Get Licensing information
    2015-02-27 00:15:20 [5484]  AMT: Looking for alternate serial if any.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Got DOM List from FA_Set
    2015-02-27 00:15:20 [5484]  AMT: Found Serial = 901487131560215850457198
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID Illustrator-CS6-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found LEID VideoSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:20 [5484]  config: Using default media policy RET
    2015-02-27 00:15:20 [5484]  ALM: _info_: MediaTagPolicy is RET
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  ALM: _info_: Canonical LEID is Illustrator-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  ALM: _info_: Set Running Locale to en_US
    2015-02-27 00:15:20 [5484]  AMT: Performing ALM silent license verification.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: Searching license for locale en_US ...
    2015-02-27 00:15:20 [5484]  AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
    2015-02-27 00:15:20 [5484]  AMT: PlugPlug : Can Go Online returned as true
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-02-27 00:15:20 [5484]  ALM: _info_: Found existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the serial number locale is en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: This is the running locale, stop the search
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
    2015-02-27 00:15:20 [5484]  ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
    2015-02-27 00:15:20 [5484]  AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
    2015-02-27 00:15:20 [5484]  performance: AMTPlugPlugRequest took 347.622284 ms
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
    2015-02-27 00:15:20 [5484]  config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
    2015-02-27 00:15:20 [5484]  SLCoreService: Syncing to license store...
    2015-02-27 00:15:20 [5484]  SLCoreService: Found server mkey.
    2015-02-27 00:15:20 [5484]  SLCoreService: Loading license references...
    2015-02-27 00:15:20 [5484]  SLCoreService: Found 4 license file(s)
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [202753869.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [218912877.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [250161213.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Parsing license file [28738525.lic] succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: License store synchronization took 66.2 ms and succeed.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: License Is Valid.
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [PDApp_WF] in hive [DesignWebSuitePremium-CS6-Win-GM] in cache : 519
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Performing Disabled Check
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: No value for key [DataColl] in user dictionary.
    2015-02-27 00:15:20 [5484]  ALM: _info_: No data collection required
    2015-02-27 00:15:20 [5484]  ALM: _info_: Launching Silent Activator in Emergency Mode...
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Base_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_Base_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Fireworks_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Base_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Flash_Pro_12.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Illustrator_Base_16.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature InDesign_Base_8.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Base_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ALM_Info_S1] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache : 519
    2015-02-27 00:15:20 [5484]  ALM: _info_: Performing Block Check
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _info_: Block Check ByPassed
    2015-02-27 00:15:20 [5484]  SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
    2015-02-27 00:15:20 [5484]  ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.577 sec)
    2015-02-27 00:15:20 [5484]  ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
    2015-02-27 00:15:20 [5484]  config: Enigma Data Found from SLCache
    2015-02-27 00:15:20 [5484]  AMT: License check shows serialized product is already activated.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [STORE_URL] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [NTL_WO_SN] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  AMT: Running in PROV_APP
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value WorkFlowType [SilentActivator]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value LaunchMode [postchrome]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppName [CS6 Design and Web Premium]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppRunningLEID [Illustrator-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AdobeCode [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppTrialSerialNumber [901487007673310060752956]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ShowEULA [false]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AdobeIDCreated [true]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\LicenseFAQ.html]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\ConnectionFAQ.html]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppRunningLocale [en_US]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppListOfLocales [en_US]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppProcessID []
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ProductID [543]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ProductVersion [6.0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value Platform [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value AppEULAFolderPath []
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value NoTrial [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value UpgradeCheckRequired [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=543&release=6.0&platform=0&locale=en_US& source=PCSTHX]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ClaimSource [nag_trial]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value RefreshWF [0]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value TrialGrace [30]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value TrialLeft [30]
    2015-02-27 00:15:20 [5484]  uiswitch: Key Value ApplicationLaunchMode [LaunchMode_UI]
    2015-02-27 00:15:20 [5484]  uiswitch: SilentActivator
    2015-02-27 00:15:20 [5484]  uiswitch: Silent Activator
    2015-02-27 00:15:20 [5484]  uiswitch: Launched
    2015-02-27 00:15:20 [5484]  ALM: _info_: Entered ALM_NeedANAG
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [901487131560215850457198] in cache : 519
    2015-02-27 00:15:20 [5484]  ALM: _info_: Exiting ALM_NeedANAG
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:15:20 [5484]  ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
    2015-02-27 00:15:20 [5484]  ServiceLoader: Found library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call succeeded
    2015-02-27 00:15:20 [5484]  ALM: _info_: Deactivation menu is enabled
    2015-02-27 00:15:20 [5484]  AMT: Completed Launch Workflow successfully.
    2015-02-27 00:15:20 [5484]  AMT: Calling AUM API to create scheduler entry to be used by updater.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:15:20 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call
    2015-02-27 00:15:20 [5484]  AUMService: IsUpdaterEnabled call succeeded
    2015-02-27 00:15:20 [5484]  AUMService: Get LEID xml call
    2015-02-27 00:15:20 [5484]  AUMService: Get LEID XML call succeeded
    2015-02-27 00:15:20 [5484]  AMT: AUM GetLEID called with status =0.
    2015-02-27 00:15:20 [5484]  AMT: Checking client features against cache.
    2015-02-27 00:15:20 [5484]  AMT: Feature Illustrator_Base 16.0 is licensed (was licensed).
    2015-02-27 00:15:20 [5484]  AMT: Feature Bridge_Base 4.0 is unlicensed (was unlicensed).
    2015-02-27 00:15:20 [5484]  AMT: Feature MobileCenter_Base 3.0 is unlicensed (was unlicensed).
    2015-02-27 00:15:20 [5484]  AMT: Validating client product info against cache.
    2015-02-27 00:15:20 [5484]  PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
    2015-02-27 00:15:20 [5484]  AMT: Starting Data Collection for SWTag_Init()
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() productCanonicalLEID = Illustrator-CS6-Win-GM;outMappedLEID =  DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() productPayloadCode = {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582};driverPayloadCode =  {402F6F2E-5683-491C-977D-0CA599A07CAF}
    2015-02-27 00:15:20 [5484]  AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_US
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() License Status = activated
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() Tags 901487131560215850457198; 6.0; VOLUME
    2015-02-27 00:15:20 [5484]  AMT: DoISOTagging() Product Version 6; 0
    2015-02-27 00:15:20 [5484]  AMT: AMT: Product License PreValidated.
    2015-02-27 00:15:20 [5484]  AMT: Prevalidate indicates license is good and no UI required.
    2015-02-27 00:15:20 [5484]  performance: PreValidate thread took 1107.258911 ms
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
    2015-02-27 00:16:39 [5484]  PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
    2015-02-27 00:16:39 [5484]  AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
    2015-02-27 00:16:39 [5484]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
    2015-02-27 00:16:39 [5484]  AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
    2015-02-27 00:16:39 [5484]  AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
    2015-02-27 00:16:39 [5484]  ALMService: Terminating
    2015-02-27 00:16:39 [5484]  SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
    2015-02-27 00:16:39 [5484]  SLCoreService: Service destruction took 9.4 ms and succeed.
    2015-02-27 00:16:39 [5484]  ALM: _info_: End ALM
    2015-02-27 00:16:39 [5484]  performance: AMTReleaseProductLicense took 10.994947 ms
    2015-02-27 00:16:39 [5484]  AMT: END SESSION.
    Obviously this stuff means absolutely nothing to me.  I only hope it means something to one of you so you can help me get this figured out.
    Thank you in advance.
    Kim

    Kim I reviewed the account you used to post to this forum and there is no registered software titles under the account.  My apologies but this is likely what is leading to the difficulty with the correct contact options being offered to you.
    I would recommend contacting our support team at Contact Customer Care.  This link should allow you to speak with a member of our support team without having a software titled registered.
    Alternately you can register your CS6 software title by following the steps listed in Find your serial number quickly.
    Finally if you continue to face difficulties contacting our support team then please verify the contact information located under your account at http://www.adobe.com/ and I can request a member of our support team contact you directly.  Once you have made this verification if you can either private message me or update this discussion I will submit the request.

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