Illustrator cs6 stopped working
I have got a subscipriton to creative cloud. I have a laptop and a desktop. both were working fine until a few weeks ago when the desktop version of illustrator CS6 stopped working. all other apps are fine. totally wierd. have unistalled and reinstalled, and also repaired permissions just in case but it still wont work.
basically it boots up OK and then when you go to drop down menus its all greyed out so unusable. even quit is greyed out so i have to force quit to close it.
any ideas?? very irritating and im desparate to get this working asap as got a backlog of work to do.
Steve
Steve,
Did you use the Cleaner tool between uninstalling and reinstalling?
http://www.adobe.com/support/contact/cscleanertool.html
This should be one for Customer Service, if your nerves can handle it.
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Illustrator CS6 stopped working upon opening
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Just an afterthought. Could I uninstall and then reinstall? As it is on the same computer I assume Adobe would know that I wasn't trying to use the serial number a second time on someone else's computer. I just don't know what else to do. The live chat is not available until Monday and I really need to use Illustrator over the weekend to prepare a design for a client.I am sorry, Windows 7, x64.
I ended up taking the trial download of Illustrator out of my recycle bin and reinstalling only that. It opened. However I clicked quickly on file before it had a chance to close as I read somewhere that can break the glitch. Right now I am not going to close it until I finish the work just in case.
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Nov 26, 2013 9:16 AM in reply to outdoorz
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Hello,
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As the title says, my Photoshop cs6 64bit allways stops working and freezes when i attempt to export several opened documents via the imageprocessor.
I try to export them as JPEG, qualitiy 12.
My system Information:
Intel i5 Quad
12 GB DDR3 Ram
about 300 GB free disk space on saving location, (HDD) and 20 GB Workspace on SSDs for Phtoshop...(Working Volumes)
Here is the Photoshop System Infromation:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Betriebssystem: Windows 7 64-Bit
Version: 6.1 Service Pack 1
Systemarchitektur: Intel CPU-Familie:6, Modell:10, Stepping:7mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physischer Prozessor: 4
Prozessor-Taktfrequenz: 3110 MHz
Eingebauter Speicher: 12255 MB
Freier Speicher: 9411 MB
Für Photoshop verfügbarer Arbeitsspeicher: 10980 MB
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Bildkachelgröße: 128 KB
Bildcache: 4
Mit OpenGL zeichnen: Aktiviert.
OpenGL-Zeichnungsmodus: Erweitert
OpenGL – normalen Modus zulassen: Wahr.
OpenGL – erweiterten Modus zulassen: Wahr.
OpenGL – alte GPUs zulassen: Nicht erkannt.
Grafikkarten-Hersteller: NVIDIA Corporation
Grafikkarten-Renderer: GeForce GTX 560/PCIe/SSE2
Anzeige: 2
Anzeigebegrenzungen:= oben: 0, links: 1920, unten: 1080, rechts: 3840
Anzeige: 1
Anzeigebegrenzungen:= oben: 0, links: 0, unten: 1080, rechts: 1920
Grafikkartennummer: 1
Grafikkarte: NVIDIA GeForce GTX 560
OpenCL Version:
Treiberversion: 8.17.13.142
Treiberdatum: 20120515000000.000000-000
Grafikkartentreiber: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Grafikmodus: 1920 x 1080 x 4294967296 colors
Grafikkartenbeschreibung: NVIDIA GeForce GTX 560
Grafikkartenspeicher: 1024 MB
Video-Rechteck Strukturgröße: 16384
Seriennummer: Testversion
Anwendungsordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Pfad für temporäre Dateien: C:\Users\Dave\AppData\Local\Temp\
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Arbeitsvolume(s):
Start, 55,8 GB, 4,55 GB frei
Ordner für erforderliche Zusatzmodule: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primärer Zusatzmodul-Ordner: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Zusätzlicher Zusatzmodul-Ordner: nicht eingerichtet
Installierte Komponenten
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Erforderliche Zusatzmodule:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Adaptive Weitwinkelkorrektur 13.0
ADM 3.11x01
Aquarell 13.0
Arithmetisches Mittel 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Basrelief 13.0
Bereich 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bildpaket-Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Blendenflecke 13.0
BMP 13.0
Buntglas-Mosaik 13.0
Buntstiftschraffur 13.0
Camera Raw 7.0
Chrom 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
CompuServe GIF 13.0
Conté-Stifte 13.0
De-Interlace 13.0
Diagonal verwischen 13.0
Dicom 13.0
Differenz-Wolken 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Distorsion 13.0
Dunkle Malstriche 13.0
Durchschnitt berechnen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Entropie 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Erfassungsbereich 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrudieren 13.0
Farbpapier-Collage 13.0
Farbraster 13.0
Fasern 13.0
FastCore-Routinen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Feuchtes Papier 13.0
Filtergalerie 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fluchtpunkt 13.0
Fotokopie 13.0
Fotos freistellen und gerade ausrichten (Filter) 13.0
Fotos freistellen und gerade ausrichten 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresko 13.0
Für Web speichern 13.0
Gekreuzte Malstriche 13.0
Gerissene Kanten 13.0
Glas 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grobe Malerei 13.0
Grobes Pastell 13.0
HDRMergeUI 13.0
IFF-Format 13.0
JPEG 2000 13.0
Kacheleffekt 13.0
Kacheln 13.0
Kanten betonen 13.0
Kohleumsetzung 13.0
Konturen mit Tinte nachzeichnen 13.0
Körnung & Aufhellung 13.0
Körnung 13.0
Kräuseln 13.0
Kreide & Kohle 13.0
Kreuzschraffur 13.0
Kristallisieren 13.0
Kunststofffolie 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Leuchtende Konturen 13.0
Malgrund 13.0
Malmesser 13.0
Matlab-Vorgang 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mehrprozessorunterstützung 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mit Struktur versehen 13.0
Mit Wasserzeichen versehen 4.0
MMXCore-Routinen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neigung 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neonschein 13.0
NTSC-Farben 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Objektivkorrektur 13.0
Objektivunschärfe 13.0
Ölfarbe 13.0
Ölfarbe getupft 13.0
OpenEXR 13.0
Ozeanwellen 13.0
Patchwork 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pfade -> Illustrator 13.0
Photoshop 3D-Modul 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
PNG 13.0
Polarkoordinaten 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Prägepapier 13.0
Punktieren 13.0
Punktierstich 13.0
Radialer Weichzeichner 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Rasterungseffekt 13.0
Risse 13.0
Schwamm 13.0
Schwingungen 13.0
Selektiver Weichzeichner 13.0
Solarisation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spritzer 13.0
Standardabweichung 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Stempel 13.0
Strichumsetzung 13.0
Strudel 13.0
Stuck 13.0
Sumi-e 13.0
Summe 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Tontrennung & Kantenbetonung 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Unterstützung für Skripten 13.0
Varianz 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variationen 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Verbiegen 13.0
Verflüssigen 13.0
Versetzen 13.0
Verwackelte Striche 13.0
Wasserzeichen anzeigen 4.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Weiches Licht 13.0
Wellen 13.0
WIA-Unterstützung 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Windeffekt 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wölben 13.0
Wolken 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Optionale Zusatzmodule und Zusatzmodule von Drittanbietern: KEINE
Nicht geladene Plug-Ins: KEINE
Blitz:
Mini Bridge
Kuler
Installierte TWAIN-Geräte: OHNE
Here is the event log from windows 7 :
Log Name:
Application
Source:
Application Error
Date:
05.06.2012 17:55:30
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
Rendermonster
Description:
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f034a
Exception code: 0x40000015
Fault offset: 0x00000000000761c9
Faulting process id: 0x1238
Faulting application start time: 0x01cd4332a73fc50b
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll
Report Id: dfe564f1-af26-11e1-ab1c-5404a6813795
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-06-05T15:55:30.000000000Z" />
<EventRecordID>8558</EventRecordID>
<Channel>Application</Channel>
<Computer>Rendermonster</Computer>
<Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>13.0.0.0</Data>
<Data>4f61c045</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.1</Data>
<Data>4d5f034a</Data>
<Data>40000015</Data>
<Data>00000000000761c9</Data>
<Data>1238</Data>
<Data>01cd4332a73fc50b</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\MSVCR100.dll</Data>
<Data>dfe564f1-af26-11e1-ab1c-5404a6813795</Data>
</EventData>
</Event>
so it looks like there was a porblem with MSVCR100.dll ... What is it?Thanks for your responce, i will try that but i think nvidia is on newest driver..
It would be intresting to know what this MSVCR100.dll is doing, i have seen problems in Games like Battlefield and Fallout..
I will now try to disable the GPU acceleration in PHS.. -
PS CS6 stops working when Liquify filter is choosen?
Everytime I select the liquify command PS stops working, I've tried with different resolution pictures, with the 32 and 64 bit versions. If I use CS5 I have no problems.
Liquify works with the GPU turned off.
SYSTEM INFO
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:10, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 6
Processor speed: 2700 MHz
Built-in memory: 8191 MB
Free memory: 6003 MB
Memory available to Photoshop: 7240 MB
Memory used by Photoshop: 60 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5570
Display: 2
Display Bounds:= top: 0, left: 1920, bottom: 900, right: 3520
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: ATI Radeon HD 5570
OpenCL Unavailable
Driver Version: 8.960.11.1000
Driver Date: 20120425000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: ATI Radeon HD 5570
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
Serial number: 90148780376909397270
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Garry\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 919.3G, 724.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/06/26-12:17:19 4.0.95 66.510504
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.1
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins:
Portrait Professional 1, 4, 1, 0
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
CS6 Stopped Working on OS X Mavericks (Serial Number Revoked)
I have used Adobe Creative Suite 6 but it stopped working after I upgraded my Mac OS to Mavericks.
I contacted Adobe support and was advised to uninstall/reinstall, but it still shows the same error message “The serial number you entered has been revoked. This product cannot be licensed.”
Support staff said there is no issues with my serial number and it must be some technical issue (so they did not agree to reissue the serial number).
Please kindly advise how to solve.
I refer to this support page and tried below solutions but did not work for me.
Delete the FlexNet Publisher preferences folder: I did not have the folder.
Run the License Repair Tool: Did not work for me
Repair disk permissions: Did not work for me
Reset permissions on the FlexNet Publisher licensing service folder: I did not have the folder.
Solution 5: Reset permissions on the Adobe PCD folder: I did not have the folder.
Also, I updated Java OS X as shown here, but did not work either.
I am using Mac Book Air with Mac OS X 10.9.4. I appreciate any advise. Thanks!uninstall (using the adobe uninstaller, clean (using Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall using the installation files.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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