Illustrator CS6 trial displays "unknown error... [CANT]" then, error loading plugins Drop Shadow.aip

Bought new MSI laptop with Windows 8, I7-3630QM, 16GB RAM, Nvidia GTX 675MX, 128GB SSD w/ OS, 750GB HDD Data.  Installed both Illustrator CS6 trial X86 and X64.  It displayed the above error.  Uninstalled, reinstalled both versions X86 and X64 together and separately, once on SSD, then on HDD, same error. 
Uninstalled and reinstalled, all C++ 2005, 2008, 2010 and .net, same error.  Every time I uninstalled I ran CC Cleaner for all temp files and registry, and removed all Adobe profiles and fonts and any file existing on my computer with the name "Adobe" included in it.  Have reinstalled Windows 8 back to factory settings, tried all of the above again, same error. 
I have no other Adobe products installed on this laptop, or any other products other than what was installed from the factory.  Virus software is Windows Defender only.
I have read all of the discussions that I could find in Adobe Forums and Google Search, tried them all, same error.
So, now what?

You're expecting too much. If you're really looking for Adobe to get involved, report it as a bug and someone might respond:
Feature Request/Bug Report Form
Other than that ask in the AI forum. You shouldn't keep your hopes up, though. That particular error is not that rare, but so far I haven't seen a clean solution. It's definitely a sloppy programming error where some function in some driver or DLL is called that is not part of a standard Windows install and without those specific components present, it simply fails.
Mylenium

Similar Messages

  • Illustrator CS6 trial install damaged

    I have CS5 Design Standard installed. I downloaded Illustrator CS6 trial and installed it.
    I quit Illustrator CS5 for the install but accidentally started it during the install process and quit it again. Not sure if this is related to my problem.
    It says it installed, but when I try to run it, it says the application is damaged and I should reinstall. I ran the installer again and the problem persists.
    I tried running uninstall from the Illustrator CS6 folder, but it says it requires Adobe Application Manager to install. So I downloaded that. But it says it can't install, I should install the Support Advisor. So I installed that, and it shows two identical errors:
    cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing Creative Suite 5"
    I clicked for details and it wasn't clear at all what to do. I tried running the CS5 updater which showed an update to camera raw and CS5 extension manager, but it fails to update, saying I should quit Adobe Application Manager, but doing so quits the updater.
    So... the CS6 installer used Application manager, but the CS6 uninstaller says I don't have Application Manager, and Application Manager installer says I can't install it. Support advisor says I should update, but CS5 updater runs application manager but requires that I quit it to continue, which cancels the update. WTF?
    I was pretty much sold on upgrading, but not if it's going to be this big a mess. I have work to do for my business. Luckily CS5 still works...

    Creative Suite Cleaner Tool
    Run it, reinstall everything.
    Mylenium

  • Problem installing Adobe Illustrator CS6 trial.

    Hi there i have the 30 days ttial membership on Afobe Creative cloud and im trying to download Adobe Illustrator CS6 trial it downloaded and now it says waiting to install but not happens. Please help me. Thank you

    Silvia,
    I am afraid this is one for Customer Support.
    https://www.adobe.com/account/sign-in.supportportal.html

  • Adobe Illustrator CS6 trial

    I would like to download the Adobe Illustrator CS6 trial. Creative Cloud is automatically downloading Illustrator CC. How can I get the CS6 version?

    you can get cs6 apps via a cc subscription or trial, but here are direct downloads.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • How can I download Adobe Illustrator CS6 trial?

    How can I download Adobe Illustrator CS6 trial?  from where I can´t see it?

    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Mylenium

  • Illustrator CS6 Trial disponible

    Hola a todos, oficialmente disponible Illustrator CS6 Trial, y tambien todos los otros productos de Adobe.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=illustrator&loc=en_us

    If the trial is indicating that it is expired your only options are to either purchase/subscribe to the software or try the trial on another computer.  You can find more details at Adobe trial software expired early - http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html.

  • Illustrator cs6 trial fail

    I download Illustrator cs6 trial version, but says that i have oo days remaining! why??? What can i do???

    If the trial is indicating that it is expired your only options are to either purchase/subscribe to the software or try the trial on another computer.  You can find more details at Adobe trial software expired early - http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html.

  • Illustrator CS6 trial download

    My downloading of Illustrator CS6 trial has frozen with about 7 minutes remaining.  What should I do?

    Cancel and restart the download if it is still stuck at 7 minutes remaining.  You can also try initiating a direct download by following the procedures listed at http://forums.adobe.com/thread/981369.

  • I  lost  illustrator CS6 trial, I need installing again, how?

    I  lost  illustrator CS6 trial, I need installing again, how?

    As far as I know, trials may only be installed ONCE, but the links below may help
    -CS6 Trial Downloads http://forums.adobe.com/message/5649304
    -and http://forums.adobe.com/thread/1315644

  • Illustrator cs3 headache! Error loading plugins. ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip

    I have searched everywhere on both the net and the adobe website and there is no solution for this problem.  I have tried all suggestions, aside from reformatting my hard drive and loading everything from scratch. I have Adobe CS3 Master Collection which we paid quite a bit for and I find these errors and mistakes outrageous.  I have a Zune and I still hve to disable the launch using the Vista Task Manager in order to get PDF files to save using any progrm within the suite.
    All of a sudden one day, I started getting the following error: Error loading plugins. ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip
    I have tried using the CS3 Script clean up tool, even at level 2. I have gone through and got rid of any vestiges of folders or files that have to do with Adobe CS3 Master Collection.  Nothing works.  The only thing that did work that I refuse to do is to make another User Account and use that account just for Illustrator so I have to switch users back and forth to send e-mails and such.
    What is the fix for this?  Is Adobe paying attention?
    Any words of wisdom?  I have read that even after paying the $39.95 for help from Adobe, they still dont have a solution.   Is t his a ploy to make some money off of fees during this economy?

    Okay all, here is what I have tried; re-installed printer drivers,nothing, then:
    I went to C:\Users\[your name]\AppData\Roaming\Adobe\Illustrator CS3 Settings on Win Vista.
    Found the following folders:  Brushes, Composite Fonts, Graphics Styles, Kinsoku, MojiKumi, New Document Profiles, Plug-ins, Swatches, Symbols, Workspaces.  All folders were empty except for the New Document Profiles which had the following: Basic CMYK, Basic RGB, Mobile and Devices,
    Print, Video and Film and Web, as I said these are document files which I deleted before this re-installation and nothing. Same error as above.
    The three files listed in the Illustrator CS3 Settings folders are: AI Color Settings, AIMenuFaceCache and IllustratorFnt.lst.  I deleted all three, IllustratorFnt.lst rebuilds immediately when I Open Illustrator CS3, however, the other two dont seems to rebuild until I receive the Microsoft Windows alert:  a problem caused the program to stop working correctly. Windows will close the rpgoram and notify you if a solution is available.  You'd think with the many times that this program has shut down automatically, someone would have a solution by  now!
    There is no AdobeFnt.lst file as specified by Mylenium.
    corrupt preference folder, the whole users preference folder: I do not see an AI.Preferences folder in this area neither, and when I reopen Illustrator there is still no Preferences folder.  Dont know how to get to the whole users preferences folder.  I have a done Search for Preferences*.* and I only get entries for ACT! 2008 CMR which we have installed here.
    corrupt Illustrator Settings folder located somewhere in the Documents and Settings No, this does not seem to do anything, If I delete the entire contents under Illustrator CS3 Settings.
    a corrupt or conflicting plug in from a thrid party which is what it sounds like.  Nothing in the plug-ins (Illustrator CS3 folder) and I haven't downloaded a third party.  I do see the plugins that this mentioned in this error: ColorHarmony.aip DxfDwg.aip FHImprot.ap PNGFileFormat.aip TracingSuite.aip TrcingUI.aip in the following C: Program Files\Adobe\Adobe Illustrator CS3\Plugsin\Extensions, but the system will NOT let me remove them.
    a corrupt font(s) or font data base(s) or both.  Removed all possible fonts that the system would let me, and still nothing.
    a corrupt color or monitor profile (this once happened to me)  Do not use Custom monitor nor color profies.
    a conflicting haxie  running a PC
    an update to something on your user account Hmmm all I have done are the recommended updates to Vista
    conflicting software on the mac it is usually entourage or Quicken but they usually interfere with the keyboard shortcuts.  On a PC.
    and on the pc world of course a virus that is affecting your user account because it has only found your password on that accounts and which you obtained via browser or e-mail.  Ran a full system virus scan and nothing.
    The last and very unpopular amongst the pc world is a permissions problem in the pc world they always find a work around thuis issue rather than face the fact and why Adobe may have given up at this point.  Turned off the UAC account, but your right, when I tried to delete the mentioned plugins in the errror, it said i didnt have the permissions.
    There can be other reasons. The reason Adobe could not find it is the problem on the pc is often denial that this is user induced it also a problem but to less a degree on the Mac.
    Maintaining your system is important. I do regular scans and things.
    For instance have you set your scratch to a hard drive hat has a lot of free space do you have scratch other than your start up disk? Have a huge hard disk and 4 gb of DDR3 ram. 
    How much RAM do you have these are less likely to be the problem since the new user account works.
    If you want to get his running again try a few things and tell us what did not work and perhaps we can help with nrrowing it down.
    PLEASE HELP YOU GUYS, THIS IS VERY BIZARRE, WHY WOULD ONE SEPARATE USER ACCOUNT WORK AND THE OTHER NOT.  THEY BOTH PULL OFF OF THE SAME PROGRAM FILE FOLDER RIGHT?

  • Illustrator CS4 error notification: "Error Loading Plugins. PhotoshopImport.aip"

    I am working on a Mac 10.10 Yosemite with Adobe Illustrator CS4 however every time I try to open Illustrator it brings up error notification: "Error Loading Plugins. PhotoshopImport.aip". I can't click on the OK button and the only thing I can do is force quit the application. How do I solve this problem so I can work on my files again?

    I have found the solution in another forum that finally seems to have worked!
    The last comment I haven't yet experienced as I quit photoshop and was still able to open illustrator without problems and without the help of photoshop afterwards.
    But happy for now that this works.
    OK, had the same issue, found a work around, not a fix.
    1     Force quit Illustrator.
    2     Start Photoshop CS4
    3     Start Illustrator CS4
    4     when you get the alert popup, with Photoshop now open, it allows me to click on "don't show again", and click "OK"
    5     quit Photoshop
    Now Illustrator should continue to work so long as it is open.
    Illustrator will continue to freeze on start unless you 1st open Photoshop.

  • Installing the latest update on my iPad - error message saying the iPad couldn't synchronize because of an internal error, and then - error message (OxE8004017) when trying to save, and then (2003) when trying to restore - nothing works anymore

    Installing the latest update on my iPad - error message saying the iPad couldn't synchronize because of an internal error, and then - error message (OxE8004017) when trying to save, and then (2003) when trying to restore - nothing works anymore - On my iPad the only thing I see is a connector cord to iTunes and nothing else.
    What can I do  ???

    Same issue for me, recently I started having issues with apps no longer being able to access my Facebook account. But the iPad Facebook account settings will not accept my password, even though the Facebook app and Safari can access my account fine. The only significant events I recall that have occurred that may have triggered this have been that via my Facebook account I killed off a lot of so called authorised connections and I changed my user name, but still have the same email address and password.
    I have tried just about every solution put forward on the net, short of a factory restore, back to new, on my iPad.
    I have also; deleted my iCloud account, deleted the Facebook app and account, deleted Safari data.
    One would think that after I have deleted my account from the iPad that it would ask for both username/email address and password, but it only asks for password, so the username is still stored somewhere that I am unable to delete.
    I also see that no one seems to have been able to get an answer from Apple. So I'm guessing they have absolutely no idea themselves.
    I am hesitant to put my username on Facebook back to what it was as Facebook only give you a few chances to change your username, then you are locked.
    I have iOS 7.1.1 installed.
    I did have a lot of respect for Apple and their devices as they just worked, but they are becoming tarnished by ignoring what seems to be a growing issue.

  • Fresh install of Ilustrator CS6 (64bit) can't load Drop Shadow.aip

    Today I upgraded from Design Standard CS5.0 to CS6, and as I am running Windows 7 64bit I chose the 64-bit version of Illustrator.
    Now every time I start Illustrator it reports "Error loading plugins. Drop Shadow.aip"; after clicking OK it starts normally, but obviously without the Drop Shadow plug-in.
    Then, I open a new document, draw a rectangle and select Effect/Stylize/Glowing Edges; the first time in a session I do that, Illustrator produces a pop-up saying "The operation cannot complete because of an unknown error. [CANT]", but on OK shows the Glowing Edges work area without problems. After finishing the Glowing Edges effect, I can then select it in that session without getting the pop-up. As Drop Shadow is in the Stylize category of Illustrator CS5 I suppose the pop-up is a side effect of the failure to load Drop Shadow.aip.
    My question is, how can I get the plug-in to load properly?
    Jeroen

    System: W7/64 Utimate, CS6
    Hello there
    we ran into the same problem with Illustrator CS6 (and Bridge CS6 crashing immediately after launch) and sadly none of the above tipps could solve the problem. Here's how I solved the problem ...
    The problem seems to be related to W7-UAC and permissions (at least here). Like many other in the GFX-biz i use a fast stripe-set to carry the TEMP- and TMP-folders. The environment variables therefore pointet to "TEMP => s:\temp" and "TMP => s:\tmp".
    This seems to confuse the good ppl at Adobe or Microsoft.
    FIX:
    a) Make sure your user-environment variables "TEMP" and "TMP" point to the default, as set up by Windows upon installation: this can be either
    "c:\Users\{username}\AppData\Local\Temp" (which didn't exist here)
    or
    "c:\Windows\Temp"
    (where "c:" indicates your system drive)
    b) If your TEMP/TMP vars point to non-standard paths, and if you are unsure, make User and System-environment vars point to "TEMP => c:\windows\temp" and "TMP => c:\windows\tmp"
    Question:
    How to still use your fast stripe-set or SSD for temp-folder?
    Just create "junctions" within the Windows-folder. Junctions are special links that point to different locations. To create junctions, do the following (but DO TAKE CARE, tipps are provided as is, whatever you do, you are responsible for it
    a) open an Explorer-window as Administrator (right click and select "run as Administrator"), go to your Windows-directory and delete the "temp"-folder (and the "tmp"-folder too if there is one)
    b) make sure the temp-folders on your fast drive/partition are created already
    c) open a command-window as Administrator (right click and select "run as Administrator") and type the following commands (just enter bold stuff):
    %SYSTEMDRIVE%   (press enter)
    this brings you to the drive where Windows is installed on
    cd %WINDIR%      (press enter)
    this brings you to the Windows-directory
    Once in the Windows directory, type ... "mklink /j temp [path to your temp folder]" so in case your fast stripe-set is drive "s" and the tempo-folder therin is called "temp" you type ...
    mklink /j temp s:\temp
    d) do the same for "tmp"
    mklink /j tmp s:\tmp
    Here's the setup that fixed it here ...
    System and User-TEMP-variable points to "c:\windows\temp"
    System and User-TMP-variable points to "c:\windows\tmp"
    "c:\windows\temp" is a junction to "s:\temp"
    "c:\windows\tmp" is a junction to "s:\tmp"
    Additional bonus:
    The above procedure also fixed the crashes in Bridge CS that occured as soon as the program launched.
    Really sorry for the long post, but I hope it helps someone!
    And yes, you are welcome, Adobe!

  • Error loading plugins. AISaveForWeb.aip

    The problem with my computer set to Adobe Illustrator CS5.
    20/10/1910 after injection of regular updates adobovskih Illustrator crash when started
    starts at the registration window. Since I still trial version, then all these
    days to choose it and the program loaded and worked fine. After it was decided
    reinstall the trial version, downloaded from the official. site, today it
    delivered. Now the program opens, but when you open a message is
    Error loading plugins. AISaveForWeb.aip DxfDwg.aip PNGFileFormat.aip
    and takes off after the first save (Ctrl S).
    Sorry for my English

    First Quit Illustrator CS 5
    then
    C:\Users\Max\AppData\roaming\Adobe\Adobe Illustrator CS5 Settings trash the whole folder
    then you have to find the Adobe Illustrator plist files I do not know where they are located on the Windows platform
    or if they are called something different or even exist.
    If that does not work and you cannot find the plist or equivalent then use the uninstaller and remove Illustrator trash the settings folder
    clear out any cache files associated with CS 5, the cache files are usually located in a directory called Application support in a folder called Cache.
    Also any folders associated with Illustrator CS 5 in the Application Support folder called Adobe.
    Sorry I do not know where these folders are or if they are called the same thing on the windows platform.
    And of course it is nowhere to be found on the web.
    If you cannot find these files just trash the stuff you can after uninstalling and dumping the settings folder.
    Yu can also do a search for Adobe Illustrator CS 5 on your computer after the uninstall there should be nothing related to Adobe Illustrator CS 5 left on the computer. I would also before doing any of this deactivate Illustrator CS 5.
    The restart your computer.
    BTW have you updated AI CS 5 and or Windows by any chance?

  • Error Loading Plugins Control Panel.aip

    I tried to open Illustrator for the first time on my new computer. It seems like it's going to open, then I get an error message:
    Error Loading Plugins
    Control Panel.aip
    I have reinstalled, uninstalled, reinstalled, updated window, updated adobe, restarted inbetween, etc.
    I have Designer CS3 on a toshiba satellite p205d-s8804 running Vista 2gig memory AMD Turion 64x2 2GZ x86 ATI Radeon X1200 2G RAM 139G free HD space.
    It seems numerous people are having this problem across the web but no one has posed an answer on how to fix it. It is insinuated that it is a registry problem.
    Can and Adobe person post the solution.
    PLEASE HELP

    Bill, thank you very much for posting the solution to the "Error Loading Plug-ins. Control Panel.aip" problem.
    I was able to find your solution here on the forum with only a minimal amount of searching, and it worked perfectly.
    FWIW, I found two duplicate files in the C:\Program Files\Adobe\Adobe Illustrator CS3\Support Files\Required folder - one called ADMEveParser and another one called ADMPlugin.  Both of them had a 1 in parentheses after the file name.
    Again - many thanks for your thoughtfulness.

Maybe you are looking for