Illustrator CS6 unable to open

When I click open my Illustrator CS6, a pop up with uninstall and reinstall message appeared. It also shown an error with "Error 1".
What should I do and your help are much needed.
TQ

Run the Creative Suite Cleaner Tool, reinstall.
Mylenium

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My Adobe Illustrator CS6 is not opening.

My Adobe Illustrator CS6 is not opening. every time I try to open it it gives me this window "To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime." Has anyone comme across this and is there a solution for this I need help please.

Java for Mac OS X v10.6 Update 17

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
I went to Jave and downloaded the latest version of Java 8 Update 31 for Mac, but it still won't open.

dchasin,
You may be able to get round the legacy JAVA requirement as follows:
Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
The solution was presented by Kals in post #7 here:
https://forums.adobe.com/thread/1637908
Here are download sites:
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?

I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?

Moving this discussion to the Illustrator forum. What have you tried so far to resolve your difficulties? Have you tried removing and reinstalling Illustrator? If so did you receive an error message during the install process?

Illustrator CS6 doesn't open after installing Yosemite (Java issue)

Illustrator CS6 can't open and gives message "need to install the legacy Java SE6 runtime" and gives Apple link to Java program. But even after installing latest java CS6 doesn't work. What can I do? ?

Claudia,
Here is a direct download link that should work:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

I'm running OS X Yosemite, Version 10.10 My Adobe Illustrator CS6 is not opening. I have install the legacy Java SE 6 runtime, not working

I'm running OS X Yosemite, Version 10.10 My Adobe Illustrator CS6 is not opening. I have install the legacy Java SE 6 runtime, not working
Also when I click on More Info... button I I get support.apple.com website page, which is blank. When I click on the OK button, same result.
I need help with this, is anyone out there experiencing the same phenomena?

How about this one
Apple Java for Mac | MacUpdate
or
Java for OS X 2014-001

Illustrator CS6 Freezing when opening existing files. Need Help ASAP.

Hello There,
I have the most current version on Illustrator CS6. When opening files, any file, it freezing and I have to force quit the application. I have deleted the pref file with some luck, it will only work for a short time. I have held shift+cmd+opt and this too will work 1 in 10 time. I've uninstalled illustrator multiple times. no progress. I need a fix not a band-aid. I am on a mac running OS X 10.8.3. Is this a known issue? I have a co-working having the same issues.
Any suggestions??
Aaron

Hi Owen,
tried
Can you please let me know which plug-in it was that you deleted?
I have removing every one that I have and nothing has worked thus far.
I deleted Vector Scribe Studio, FontExplorererX and that is all I had... still nothing.
What did you remove and/or update?
Thank you muchly.

Adobe Indesign & Illustrator CS6 will not open files off server after Mac Maverick update.

I updated to Mac OS X Maverick and all the sudden my InDesign and Illustrator will not open files off of my works network. I read somewhere about installing the new Java update may help fix it, but I tried it and it did not. I have restarted my computer and reset the connection to the server multiple times, but it does nothing.
The exact message I get is: "Cannot open the files "xxxx.indd" Adobe InDesign may not support the file format, a plug-in that supports the file may be missing, or the file may be open in another application" I know for a fact that it is not open in another application so it is not that. I have tried multiple files on the server as well.
For Illustrator, I try to open a file from the server and it just freezes and does not respond so I have to force quit.
Does anyone have any suggestions? Please help!

If you had asked before you did this I would have told you not to move to Mavericks unless you were prepared for problems. I’m not a proponent of upgrade installations for operating systems and there’s no way to eliminate that as the cause.
That said, before you start erasing the whole machine, try uninstalling CS6 and then reinstalling it. You might want to run the cleaner tool after the uninstallation.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Adobe Illustrator CS6 will not open.

I have a problem: the illustrator app will not open. I get the pop-up: To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime. Click "More Info..." to visit the legacy Java SE 6 download website.
Both clicking "More Info..." and "OK" only make the pop-up disappear, but lead absolutely nowhere.
From Oracle.com I have already downloaded and installed 'jre-8u25-macosx-x64.dmg'. After install and restart i keep getting the same pop-up as before and i still can't open Ai. Any advice?
MBP 5,5 13 inch, Yosemite

hi,
I updated from mavericks to Yosemite today which was a very bad idea. I had issues with my internal sound adapter and the system start is now very slow. I might going back to mavericks..
However, I wish the above link you gave here would work. After clicking the blue download button nothing happens. Any other idea how I could go back from my actual java 8-31 back to java 6?
Thanks, H

Adobe illustrator CS6 won't open on MacBook Pro with OS 10.6.8

I just installed CS6 Design and Web Premium on my MacBook Pro running OS10.6.8. InDesign opened fine, but in the dock Illustrator and Photoshop have diagonal lines through them. I tried opening Illustrator and got this message: "You can't open the application Adobe Illustrator CS6 because it is not supported on this type of Mac." My MacBook Pro is 3-4 years old--a 2 GHz Intel Core Duo, 2GB 667 MHz DDR2 SDRAM, Model Identifier: MacBook Pro1,1. I double checked the OS required by CS6 and it's 10.6.8.

System requirements... Multicore Intel processor with 64-bit support
Core Duo processors do not support 64Bit. Essentially, if you can run OS 10.7, then CS6 apps are fine. Your machine won't run 10.7 (due to lack of 64bit support). You need a Core 2 Duo or better. If you do indeed have an Intel Core Duo MacBook Pro, it's much older than 3 or 4 years. The Core Duo MacBookPros were 2006 machines.

Illustrator cs6 Can't open the illustration. Could not complete the requested operation.

Hi guys
I'm struggling with my Illustrator CS6. I hope you will help me.
When I try to open my project it says "Can't open the illustration. Could not complete the requested operation." After clicking ok my project is loaded WITHOUT one layer. I sacrificed a lot of time doing it and i don't want to start it over again. None of the ways to open it as older version of program work. I know that it can be recovered, because when I open the same project in After Effects all layers are loaded properly. If somebody know how to solve this problem please let me know asap.

Thanks, Monica, Ryan, and Mike. It helps to know that this is the best I'm likely to get, so I don't waste more time looking for a better solution.
I was able to place the file, then simply redraw or retype the broken parts on top of the placed art. Often, I could click into the placed art and copy contents from it. For type, though, I had to retype whatever got broken.
Since I posted my 1st comment here on Dec. 5, it happened to me again. Again, I had to reconstruct parts of it, the same way.
Sometimes, I save a file without PDF compatibility enabled, just to make it save more quickly. I'm glad I didn't do that with this file.

Illustrator CS6 won't open additional files after 30 minutes use

Illustrator CS6 (on an iMac, OS X Yosemite, Version 10.10) sort of freezes up after I've been using it for about 30 minutes - it won't open or create additional files or copy/cut/paste objects.
It did this with OS X Maverick as well. I tried uninstalling the software and reinstalling it.
The only way I can fix this issue is to save all opened windows and quit Illustrator. When I reopen it, it seems fine but it freezes up again every hour or so.
Please help! Thank you

Hello worksmc,
I looked at the above snapshot and it helps a bit but would like to know if above snapshot is at the state when the AI stops opening the Ai files? If not, then please attach the one for that state as that would really debugging the issue.
Btw, what type of files do you open for the first half 'n hour? What kind of objects are in those files? Do you keep the multiple documents open, if yes, then how many are these?
Appreciate your understanding!
Thanks,
Dhirendra

Illustrator CS6 won't open on mac

I suddely cannot open Illustrator CS6 on my imac. The message says something to the effect that I should check with the software developers to make sure it works with this version of OS X and that a reinstall may be necessary.
Any thoughts?
Process:         Adobe Illustrator [679]
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         682 (16.0.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [169]
User ID:         501
Date/Time:       2012-12-19 09:20:32.371 -0600
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          415802 sec
Crashes Since Last Report:           6
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      1AB92505-6FC2-11A7-2494-6874B8FCE0C0
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Binary Images:
       0x100000000 -        0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
       0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
       0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x7fff65a9f000 -     0x7fff65ad393f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
    0x7fff8d9d9000 -     0x7fff8d9d9fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff8f60e000 -     0x7fff8f96afff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff90154000 -     0x7fff90154fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff91154000 -     0x7fff91d81ff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff92b25000 -     0x7fff92b25fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff931dd000 -     0x7fff931ddfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.45f0
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000342ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: Photosmart C4400 series, 0x03f0 (Hewlett Packard), 0x6c11, 0x24300000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x26440000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: CTH-460, 0x056a (WACOM Co., Ltd.), 0x00d1, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
FireWire Device: FreeAgent FW, Seagate, 800mbit_speed

Have you any additonal plug ins on this install?
Reset the AI Prefs, by hold ing Shift, Option Command immediatley after booting Illustrator.

CS6 - Unable to open files following migration. Computer re-starts each time I attempt to open files.

Following migration from IMac to new MacBook Pro, each time I attempted to work with CS6, computer would re-start. Hard Drive and memory has been replaced and still have same issue. All other applications work fine. Unable to open RAW files now which were previously able to open. I have uninstalled/reinstalled CS6 and still have same issue. Any suggestions? Could this have occurred by something during the migration?

Your best bet at getting help with this usage problem is probably going to be realized through posting in whichever prosduct forum this relates to. If you need to find a specific product forum, the page linked below provides access to all forums Adobe provides - use the dropdown list if your product is not highlighted in the icon-ed links:
http://forums.adobe.com/index.jspa

Illustrator CS6 won't open.. Help!

I purchased Illustrator CS6 yesterday (the month-to-month subscription) but I still can't open it on my computer... Help!!

Jeanne,
Have you tried to contact Customer Service?

Illustrator CS6 unable to open

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