Illustrator CS6 user request.
• Rotate Canvas
• Save my user defined settings so I don't have to reload them when I open a new document.
That's it.
What version of the OS? Have you made the Users/<yourname>/Library visible? The file should be in Users/<yourname>/Library/Application Support/Adobe/Adobe Illustrator CSX/en_US/Swatches
see here for instructions on making the library visible
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Similar Messages
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Adobe Illustrator CS6 User Swatch Library location on Apple HD
I unknowingly deleted my User Swatch Library. I want to recover it from an Apple Time Machine backup. Wher is it located in thew file hierarchy?
What version of the OS? Have you made the Users/<yourname>/Library visible? The file should be in Users/<yourname>/Library/Application Support/Adobe/Adobe Illustrator CSX/en_US/Swatches
see here for instructions on making the library visible
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html -
Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Lion Mac Tryout version: After using Illustrator CS6 copy and paste a couple times (just after you start it up), I cannot change the clipboard.
I cannot paste common text in from anywhere. It just pastes again the text from the last time the clipboard worked. I have to restart Illustrator CS6 to get a couple more correct clipboard uses before it repeats the same paste over and over despite what I just copied externally.
I'm having to still use Illustrator CS5.5 because of this. And wonder if updating to the Cloud version will turn off my access to Illustrator CS5.5. Help!
I think I won't be able to upgrade for real if this keeps happening.I refuse to debate with anyone in literally lives in an online forum and has amassed >8,900 posts to their name (expecially at a pace of 8 posts per day, 365 days a year). Nevertheless, I stand by my previous two posts. It still can be a bug even though some experienced bug-reporting techno-masters have not seen it. And the fact remains the bug goes away for a while when you relaunch Illustrator. The problem is that it comes back at some point and none of us like the idea of perpetually relaunching Illustrator while we are working on a project in Illustrator. Furthermore, the fact some of us are seeing this bug doesn't mean there's a hidden/forgotten clipboard manager on our computers either. Some of us are also certainly no novices to Illustrator and we know of past bugs -- bugs which did not affect everyone (like the bug in Illustrator CS5 that would cause the application to crash/quit when you try to copy large graphics within Illustrator itself). It is also important to consider that Illustrator users are most often Creative Pros, not Techno-Wizards. As such they would prefer to be spared the lectures when it comes to proper protocol on bug reporting to Adobe. Posting in forums like this one is not in vain. And although proper bug reporting is important, to think Adobe (or the online media) is oblivious to forum posts is naive in the extreme.
For now, you can get around Illustrator CS6 Paste bug by drag-and-drop. Works for graphics but in most cases you can't always do that with text. But at least it is a semi-convient copy/paste-like way to move content from another app into Illustrator CS6.
I would like to add that I can COPY text or graphics within Illustrator CS6 and then Paste them in an external app just fine. The bug in CS6 seems exclusive to Copying something outside Illustrator and then PASTING it into Illustrator. So for those of you filing bug reports on this, you may wish to confirm that point and then file it as a "Can't PASTE content copied from external apps" bug.
Lastly, I'd like to point out that this thread is currently the lone place on the net that Illustrator CS6 users can Google-up any info about this Paste bug. Unsurprisingly, CS6 is so new not many people have discovered the bug yet. Even so, I have little doubt that as time goes on more and more will find this thread and seek some kind of relief, hoping to hear word about an Adobe acknowledgement the bug exists (which implies they are working on a fix). Filing a bug report is the right thing to do, no question. But I would like to encourage those of you who don't have this problem to please refrain from writing with a condenscening attitude when replying to people who have been bitten by this bug. Adobe is a big company and they don't need the help of individual guru users to defend them. Some people who experience bugs vent their distress in different ways. Sometimes it's best to just "listen" rather than brow-beat. I try to do that myself in cases where someone reports a bug that I myself have not seen. I feel their pain.
Best wishes to one and all. -
Unknown error: [UNKN] - Illustrator cs6
I'm a Illustrator cs6 user, and the last days, I'm getting this error when I'm saving some files...
The file seems to be ok, I didn't find yet what this error does especifically, but the MB size turns bigger than a regular/similar file without the error.
Then, I tried to start again from zero, and when I finally rebuild the files, I get that error again at the end. Could you explain me the meaning of that error and how to fix it? - even if I have to fix it by code ?-. I didn't find useful information with a regular google search.
Thank you very much for your answer.Hi!
I'm a designer, so the file contains the usual: some text (I already checked the font and has no problems), a 'tab' with a drop shadow, a vector draw and a link low res in .psd format. Let's say nothing unusual.
I usually save my files like this:
(Because I concern about the size and I check the first ones only when it's necesary).
I won't show the name of the files, but I've made this experiment:
1. Shows the size of the file that I've made from zero after I found out about the error. (But there's no time to do that every time).
2. The second shows the size of the original file that shows the 'error'.
3. That's the file you told me to save turning off the compression option, but ICC Profiles is on.
4. In this file compression is on but ICC Profiles is off.
5. Finally... in this file everything is off.
...I didn't find out YET what this error does 'inside' the file... but I'm sure it does something more besides the size of the file, because if I copy and paste any element of the file with error in another one, no matter if I start from zero the other things, it shows the error when I save :S -
When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."
Google it and find some temp fix. run the illustrator by using "Run as admin" mode and fix the problem, but when use run as, can't see all the original user's mapping drives.
So still need it fixed.It is win 7 64 bit system and same error on Illustrator x86 and x64.
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Illustrator cs6 Can't open the illustration. Could not complete the requested operation.
Hi guys
I'm struggling with my Illustrator CS6. I hope you will help me.
When I try to open my project it says "Can't open the illustration. Could not complete the requested operation." After clicking ok my project is loaded WITHOUT one layer. I sacrificed a lot of time doing it and i don't want to start it over again. None of the ways to open it as older version of program work. I know that it can be recovered, because when I open the same project in After Effects all layers are loaded properly. If somebody know how to solve this problem please let me know asap.Thanks, Monica, Ryan, and Mike. It helps to know that this is the best I'm likely to get, so I don't waste more time looking for a better solution.
I was able to place the file, then simply redraw or retype the broken parts on top of the placed art. Often, I could click into the placed art and copy contents from it. For type, though, I had to retype whatever got broken.
Since I posted my 1st comment here on Dec. 5, it happened to me again. Again, I had to reconstruct parts of it, the same way.
Sometimes, I save a file without PDF compatibility enabled, just to make it save more quickly. I'm glad I didn't do that with this file. -
Illustrator CS6 - File Links Lost & Multiple Users Can Open File Simultaneously
Hi,
We've been using Illustrator for years, working off of a local file server for storing all Illustrator and support files.
But we've been noticing with Illustrator CS6 some frustrating behavior:
A) When a user creates a file and attaches a number of images, if a separate user then opens that file all links show up as missing. If nothing is changed or saved, then the original user will still see the links OK. But if another user fixes all the broken links and saves, then the original user shows missing links.
B) When a user has an Illustrator file open, another user is able to open the file as well (no warnings). This is dangerous and never happened with previous versions of Illustrator.
We did test to see if either of these issues occurs with InDesign CS6 and they do not. Linked files are kept between users, and only 1 user can have a file open at a time.
- What changed with Illustrator CS6???
Thanks. This is maddening for us and wastes a lot of time.Hi,
I think we can use the locks shared or exclusive locks concept here
you can find examples in this section on how to implement them -
http://help.sap.com/saphelp_47x200/helpdata/en/41/7af4c5a79e11d1950f0000e82de14a/frameset.htm
There are two types of lock in the R/3 System:
Shared lock
Shared locks (or read locks) allow you to prevent data from being changed while you are reading it. They prevent other programs from setting an exclusive lock (write lock) to change the object. It does not, however, prevent other programs from setting further read locks.
Exclusive lock
Exclusive locks (or write locks) allow you to prevent data from being changed while you are changing it yourself. An exclusive lock, as its name suggests, locks an application object for exclusive use by the program that sets it. No other program can then set either a shared lock or an exclusive lock for the same application object.
Regards
Chandralekha
Regards
Chandralekha -
Adobe Brings Retina Display Support To Photoshop And Illustrator CS6 As A Free Update For All Users
Adobe Brings Retina Display Support To Photoshop And Illustrator CS6
As A Free Update For All Users..... if this is TRUE then how Do I get it. My CS is HORRIBLE visually. Does ANYONE know anything encouraging about this issue with Adobe CS and Retina Display???As pointed out by John T Smith, you should post the questions in the correct forums to get swift replies. However, yes Adobe has made its promise good and the blog to that effect is here:
<http://blogs.adobe.com/jkost/2013/01/retina-display-support-and-photoshop-cs6.html>
Good luck. -
I am working through a tutorial based on Illustrator CS6, but I am using CS5. The tutorial requests that I open "Image Trace" but I don't see this function on CS5... please could you advise what the equivalent tool would be? Thank you!
I think in CS5, it was called "Live-Trace." Whatever it's called, it should become available on the options panel (the context-sensitive control panel at the top) when you select a trace-eligible raster image on your artboard.
-
My Illustrator CS6 will not launch
I was working with an AI file in Illustrator today. Everything was working fine and I made some edits and placed the file in my inDesign document. I saw another change I wanted to make so I right clicked on the file and selected Edit with Illustrator. I received a Windows pop up box that said, "Adobe Illustrator CS6 has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The only option was to click the "Close program" button. No other info was given. For the last two hours I have been searching Google, these forums and asking some of my Illustrator friends if they had any ideas.
I can open the program by holding down the shift key and I can even open a file but no features are available (See image) As you can see most of the options in the windows are missing. Even if I open a file, nothing in the Window menu is available and even preferences will not open. I can't even use shortcuts.
Google says you can reset/delete preferences by holding shift - control - at while opening the program. This still doesn't work and the system crashes on the load of ColorHarmony.aip
I have not reinstalled the software because after reading other issues on the net that were very similar to mine, this did not help. I was working with fonts and deleted one because it didn't work at all. I don't remember the name but I know it started with a T. When I went to Windows/Fonts the font only came up as hahahah hahaha instead of characters of the alphabet. So, I deleted it thinking something is up with this font. Maybe I've messed up a required font?
I am running Illustrator CS6 16.0.3 64bit.
I finally found an article that pointed me to three logs. There was nothing with the date and time of my last attempt to open the software in PDApp.log. The file oobelib.log had the following info from my last attempt to open the program:
2015-02-27 00:15:20 [6512] Adobe Silent Activator: ***********Silent Activator Launched = 7.0.1.107,7.1 ************
2015-02-27 00:15:20 [6512] SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.360321).
2015-02-27 00:15:20 [6512] SLCoreService: Service construction took 0.0 ms and succeed.
2015-02-27 00:15:20 [6512] PCDService: PCD Service in non-threaded mode
2015-02-27 00:15:20 [6512] AXFBLicensing: All function pointers successfully retrieved
2015-02-27 00:15:20 [6512] Activation: ProcessXMLFile : XML File successfully parsed!
2015-02-27 00:15:20 [6512] Activation: LEID=Illustrator-CS6-Win-GM DLEID=DesignWebSuitePremium-CS6-Win-GM ELEID=DesignWebSuitePremium-CS6-Win-GM LOCALE=en_US APPAMT = C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT DAMT = C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2015-02-27 00:15:20 [6512] HEADLESS MODE: HEADLESS MODE is : LaunchMode_UI
2015-02-27 00:15:20 [6512] SLCoreService: Syncing to license store...
2015-02-27 00:15:20 [6512] SLCoreService: Found server mkey.
2015-02-27 00:15:20 [6512] SLCoreService: Loading license references...
2015-02-27 00:15:20 [6512] SLCoreService: Found 4 license file(s)
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [202753869.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [218912877.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [250161213.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [28738525.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: License store synchronization took 44.3 ms and succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [6512] Activation: SA functionality for post-chrome mode
2015-02-27 00:15:20 [6512] Activation: ExpirySerialNumber : Expiration data found.
2015-02-27 00:15:20 [6512] Activation: ExpirySerialNumber : Serial Number not expired.
2015-02-27 00:15:20 [6512] SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.360321).
2015-02-27 00:15:20 [6512] SLCoreService: Service destruction took 0.4 ms and succeed.
2015-02-27 00:15:20 [6512] Adobe Silent Activator: Checking for other cached SA jobs....
2015-02-27 00:15:20 [6512] PCDService: PCD Service in non-threaded mode
2015-02-27 00:15:20 [6512] PCDService: Failed to read value for key [DATA] in hive [SAFILELIST] from cache : 769
2015-02-27 00:15:20 [6512] Adobe Silent Activator: No cached jobs found !
2015-02-27 00:15:20 [6512] Adobe Silent Activator: ***********Silent Activator End*******************
**** NEXT LOG - AMT3.LOG ****
The next next file my resource told me to look at was amt3.log. This file consist of the following info:
2015-02-27 00:15:16 [5484] AMT: START SESSION, library version 6.0.0.75,6.0
2015-02-27 00:15:16 [5484] AMT: Initializing C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\
2015-02-27 00:15:16 [5484] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2015-02-27 00:15:16 [5484] AMT: Virtualization Turned off
2015-02-27 00:15:16 [5484] PCDService: PCD Service in non-threaded mode
2015-02-27 00:15:16 [5484] performance: AMTPreObtainProductLicense took 1.039846 ms
2015-02-27 00:15:16 [5484] AMT: RW check key updated !
2015-02-27 00:15:16 [5484] AMT: App Product Locale [0] = en_US
2015-02-27 00:15:16 [5484] config: Loading configuration for C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\application.xml
2015-02-27 00:15:16 [5484] config: Found payload code {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: config: Host app was installed, using installed license configuration.
2015-02-27 00:15:16 [5484] PCDService: Failed to read value for key [FLMap] in hive [Illustrator-CS6-Win-GM{|}ALL] from cache : 769
2015-02-27 00:15:16 [5484] config: Setting current license to the driver at startup because no mapping was found.
2015-02-27 00:15:16 [5484] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
2015-02-27 00:15:16 [5484] config: payload code: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] config: current locale code: ALL
2015-02-27 00:15:16 [5484] config: Done loading configuration
2015-02-27 00:15:16 [5484] config: Setting insalled locales
2015-02-27 00:15:16 [5484] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-02-27 00:15:16 [5484] AMT: Installed Locale [0] = en_US
2015-02-27 00:15:16 [5484] AMT: Reordered Locale [0] = en_US
2015-02-27 00:15:16 [5484] AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] AMT: config: PayloadCode: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Registration] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Growl] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULAForPassive] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULAForPassive] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] AMT: Application can be serialized (Non Passive App).
2015-02-27 00:15:16 [5484] PCDService: Failed to read value for key [LicensedLocales] in hive [Illustrator-CS6-Win-GM{|}LicLoc] from cache : 769
2015-02-27 00:15:16 [5484] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
2015-02-27 00:15:16 [5484] config: Enigma Data Found from SLCache
2015-02-27 00:15:16 [5484] PCDService: Failed to read value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] from cache : 769
2015-02-27 00:15:16 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] AMT: Subsequent launch (serial [90148713156021585045]).
2015-02-27 00:15:16 [5484] AMT: Application state initialized. Obtaining Product License.
2015-02-27 00:15:16 [5484] AMT: Obtaining client features from cache.
2015-02-27 00:15:16 [5484] AMT: Obtaining client product info from cache.
2015-02-27 00:15:16 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [ENABLE_GUEST] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] AMT: Running in PROV_APP
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: Using default media policy RET
2015-02-27 00:15:16 [5484] uiswitch: EULA has already been accepted.
2015-02-27 00:15:16 [5484] AMT: This is a subsequent launch. Deferring services.
2015-02-27 00:15:16 [5484] performance: AMTObtainProductLicense took 24.793335 ms
2015-02-27 00:15:18 [5484] AMT: Pre-Validating Product License.
2015-02-27 00:15:18 [5484] AMT: Services not yet loaded in this session.
2015-02-27 00:15:18 [5484] AMT: Loading services in background to get ready for Validate call.
2015-02-27 00:15:18 [5484] AMT: Spawning background thread to load services.
2015-02-27 00:15:18 [5484] performance: AMTPreValidateProductLicense took 142.779556 ms
2015-02-27 00:15:18 [5484] AMT: Starting work on prevalidate thread.
2015-02-27 00:15:18 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:18 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:18 [5484] AMT: AMTPlugPlug : Get Licensing information
2015-02-27 00:15:18 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:18 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:18 [5484] AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
2015-02-27 00:15:18 [5484] AMT: PlugPlug : Can Go Online returned as true
2015-02-27 00:15:19 [5484] AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
2015-02-27 00:15:19 [5484] AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
2015-02-27 00:15:19 [5484] performance: AMTPlugPlugRequest took 1036.806396 ms
2015-02-27 00:15:19 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:20 [5484] AMT: RW check key updated !
2015-02-27 00:15:20 [5484] AMT: AMT: PreValidating Product License.
2015-02-27 00:15:20 [5484] AMT: Launch Workflow not yet done in this session.
2015-02-27 00:15:20 [5484] AMT: Starting Background Subsequent Launch Workflow
2015-02-27 00:15:20 [5484] AMT: Starting ALM workflow.
2015-02-27 00:15:20 [5484] AMT: Initializing ALM for serialized activation.
2015-02-27 00:15:20 [5484] ALMService: Initializing as licensed app
2015-02-27 00:15:20 [5484] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2015-02-27 00:15:20 [5484] SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.301001).
2015-02-27 00:15:20 [5484] SLCoreService: Service construction took 0.0 ms and succeed.
2015-02-27 00:15:20 [5484] ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
2015-02-27 00:15:20 [5484] ALM: _info_: Host app is Licensable App
2015-02-27 00:15:20 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:20 [5484] AMT: AMTPlugPlug : Get Licensing information
2015-02-27 00:15:20 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:20 [5484] ALM: _info_: Got DOM List from FA_Set
2015-02-27 00:15:20 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:20 [5484] ALM: _info_: Found LEID Illustrator-CS6-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT
2015-02-27 00:15:20 [5484] ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2015-02-27 00:15:20 [5484] ALM: _info_: Found LEID VideoSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Win-GM
2015-02-27 00:15:20 [5484] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:20 [5484] config: Using default media policy RET
2015-02-27 00:15:20 [5484] ALM: _info_: MediaTagPolicy is RET
2015-02-27 00:15:20 [5484] PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] ALM: _info_: Canonical LEID is Illustrator-CS6-Win-GM
2015-02-27 00:15:20 [5484] ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:20 [5484] ALM: _info_: Set Running Locale to en_US
2015-02-27 00:15:20 [5484] AMT: Performing ALM silent license verification.
2015-02-27 00:15:20 [5484] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-02-27 00:15:20 [5484] ALM: _info_: Searching license for locale en_US ...
2015-02-27 00:15:20 [5484] AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
2015-02-27 00:15:20 [5484] AMT: PlugPlug : Can Go Online returned as true
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-02-27 00:15:20 [5484] ALM: _info_: Found existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the serial number locale is en_US
2015-02-27 00:15:20 [5484] ALM: _info_: This is the running locale, stop the search
2015-02-27 00:15:20 [5484] AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-02-27 00:15:20 [5484] AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
2015-02-27 00:15:20 [5484] performance: AMTPlugPlugRequest took 347.622284 ms
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
2015-02-27 00:15:20 [5484] SLCoreService: Syncing to license store...
2015-02-27 00:15:20 [5484] SLCoreService: Found server mkey.
2015-02-27 00:15:20 [5484] SLCoreService: Loading license references...
2015-02-27 00:15:20 [5484] SLCoreService: Found 4 license file(s)
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [202753869.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [218912877.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [250161213.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [28738525.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: License store synchronization took 66.2 ms and succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: License Is Valid.
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] PCDService: No value for key [PDApp_WF] in hive [DesignWebSuitePremium-CS6-Win-GM] in cache : 519
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: Performing Disabled Check
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_Base_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Pro_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_Base_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_Base_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Base_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: No value for key [DataColl] in user dictionary.
2015-02-27 00:15:20 [5484] ALM: _info_: No data collection required
2015-02-27 00:15:20 [5484] ALM: _info_: Launching Silent Activator in Emergency Mode...
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_Base_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Pro_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_Base_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_Base_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Base_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
2015-02-27 00:15:20 [5484] PCDService: No value for key [ALM_Info_S1] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache : 519
2015-02-27 00:15:20 [5484] ALM: _info_: Performing Block Check
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: Block Check ByPassed
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.577 sec)
2015-02-27 00:15:20 [5484] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-02-27 00:15:20 [5484] config: Enigma Data Found from SLCache
2015-02-27 00:15:20 [5484] AMT: License check shows serialized product is already activated.
2015-02-27 00:15:20 [5484] PCDService: No value for key [STORE_URL] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: No value for key [NTL_WO_SN] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] AMT: Running in PROV_APP
2015-02-27 00:15:20 [5484] uiswitch: Key Value WorkFlowType [SilentActivator]
2015-02-27 00:15:20 [5484] uiswitch: Key Value LaunchMode [postchrome]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppName [CS6 Design and Web Premium]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppRunningLEID [Illustrator-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AdobeCode [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}]
2015-02-27 00:15:20 [5484] uiswitch: Key Value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppTrialSerialNumber [901487007673310060752956]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ShowEULA [false]
2015-02-27 00:15:20 [5484] uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AdobeIDCreated [true]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\LicenseFAQ.html]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\ConnectionFAQ.html]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppRunningLocale [en_US]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppListOfLocales [en_US]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppProcessID []
2015-02-27 00:15:20 [5484] uiswitch: Key Value ProductID [543]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ProductVersion [6.0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value Platform [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppEULAFolderPath []
2015-02-27 00:15:20 [5484] uiswitch: Key Value NoTrial [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value UpgradeCheckRequired [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=543&release=6.0&platform=0&locale=en_US& source=PCSTHX]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ClaimSource [nag_trial]
2015-02-27 00:15:20 [5484] uiswitch: Key Value RefreshWF [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value TrialGrace [30]
2015-02-27 00:15:20 [5484] uiswitch: Key Value TrialLeft [30]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ApplicationLaunchMode [LaunchMode_UI]
2015-02-27 00:15:20 [5484] uiswitch: SilentActivator
2015-02-27 00:15:20 [5484] uiswitch: Silent Activator
2015-02-27 00:15:20 [5484] uiswitch: Launched
2015-02-27 00:15:20 [5484] ALM: _info_: Entered ALM_NeedANAG
2015-02-27 00:15:20 [5484] PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [901487131560215850457198] in cache : 519
2015-02-27 00:15:20 [5484] ALM: _info_: Exiting ALM_NeedANAG
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:15:20 [5484] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
2015-02-27 00:15:20 [5484] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call succeeded
2015-02-27 00:15:20 [5484] ALM: _info_: Deactivation menu is enabled
2015-02-27 00:15:20 [5484] AMT: Completed Launch Workflow successfully.
2015-02-27 00:15:20 [5484] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call succeeded
2015-02-27 00:15:20 [5484] AUMService: Get LEID xml call
2015-02-27 00:15:20 [5484] AUMService: Get LEID XML call succeeded
2015-02-27 00:15:20 [5484] AMT: AUM GetLEID called with status =0.
2015-02-27 00:15:20 [5484] AMT: Checking client features against cache.
2015-02-27 00:15:20 [5484] AMT: Feature Illustrator_Base 16.0 is licensed (was licensed).
2015-02-27 00:15:20 [5484] AMT: Feature Bridge_Base 4.0 is unlicensed (was unlicensed).
2015-02-27 00:15:20 [5484] AMT: Feature MobileCenter_Base 3.0 is unlicensed (was unlicensed).
2015-02-27 00:15:20 [5484] AMT: Validating client product info against cache.
2015-02-27 00:15:20 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] AMT: Starting Data Collection for SWTag_Init()
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() productCanonicalLEID = Illustrator-CS6-Win-GM;outMappedLEID = DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() productPayloadCode = {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582};driverPayloadCode = {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:20 [5484] AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_US
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() License Status = activated
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() Tags 901487131560215850457198; 6.0; VOLUME
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() Product Version 6; 0
2015-02-27 00:15:20 [5484] AMT: AMT: Product License PreValidated.
2015-02-27 00:15:20 [5484] AMT: Prevalidate indicates license is good and no UI required.
2015-02-27 00:15:20 [5484] performance: PreValidate thread took 1107.258911 ms
2015-02-27 00:16:39 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:16:39 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:16:39 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:16:39 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:16:39 [5484] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:16:39 [5484] AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
2015-02-27 00:16:39 [5484] AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
2015-02-27 00:16:39 [5484] AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
2015-02-27 00:16:39 [5484] ALMService: Terminating
2015-02-27 00:16:39 [5484] SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
2015-02-27 00:16:39 [5484] SLCoreService: Service destruction took 9.4 ms and succeed.
2015-02-27 00:16:39 [5484] ALM: _info_: End ALM
2015-02-27 00:16:39 [5484] performance: AMTReleaseProductLicense took 10.994947 ms
2015-02-27 00:16:39 [5484] AMT: END SESSION.
Obviously this stuff means absolutely nothing to me. I only hope it means something to one of you so you can help me get this figured out.
Thank you in advance.
KimKim I reviewed the account you used to post to this forum and there is no registered software titles under the account. My apologies but this is likely what is leading to the difficulty with the correct contact options being offered to you.
I would recommend contacting our support team at Contact Customer Care. This link should allow you to speak with a member of our support team without having a software titled registered.
Alternately you can register your CS6 software title by following the steps listed in Find your serial number quickly.
Finally if you continue to face difficulties contacting our support team then please verify the contact information located under your account at http://www.adobe.com/ and I can request a member of our support team contact you directly. Once you have made this verification if you can either private message me or update this discussion I will submit the request. -
Illustrator CS6 Crashes at launch OSX 10.7.4
Have a user on OSX 10.7.4 with CS6 Design Std installed. Several other people on his team have the same version, only his machine will not launch Illustrator. The other applications launch fine.
-Deleted preferences from /Users/User/Library/Preferences related to Illustrator
-Deleted Illustrator items from /Users/User/Application Support
-Uninstalled and reinstalled the whole suite, deleting preferences per the suite check box
-Tried launching Illustrator prior to updating and after updating
-Performed a reboot and tried launching CS6 with no other software running
Still will not launch. Any ideas, please? He has CS5.5 and Illustrator launches fine there.
Process: Adobe Illustrator [4760]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [259]
Date/Time: 2013-05-14 15:35:29.453 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 737666 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 5 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0B55FD9F-43AB-4F11-B7B0-2F96F050F3C6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[4760]: garbage collection is OFF
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff89840ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff877ea7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff877dba7a abort + 143
3 libc++abi.dylib 0x00007fff89a777bc abort_message + 214
4 libc++abi.dylib 0x00007fff89a74fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff91c7f1cd _objc_terminate + 114
6 libc++abi.dylib 0x00007fff89a75001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff89a7505c std::terminate() + 16
8 libc++abi.dylib 0x00007fff89a761e9 __cxa_rethrow + 88
9 com.adobe.illustrator 0x000000010083d380 0x100000000 + 8639360
10 com.adobe.illustrator 0x00000001006fe7c4 0x100000000 + 7333828
11 com.adobe.illustrator 0x00000001006ef5cc 0x100000000 + 7271884
12 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff898417e6 kevent + 10
1 libdispatch.dylib 0x00007fff9215f78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9215e31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff89841192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff877ea594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff877ebb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff89841192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff877ea594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff877ebb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbff8f8 rdx: 0x0000000000000000
rdi: 0x0000000000004903 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff920 rsp: 0x00007fff5fbff8f8
r8: 0x00007fff76ec5fb8 r9: 0x00000000000002d4 r10: 0x00007fff89840d0a r11: 0xffffff80002da8d0
r12: 0x000000010d06d4a0 r13: 0x0000000000000000 r14: 0x00007fff76ec8960 r15: 0x00007fff5fbffa70
rip: 0x00007fff89840ce2 rfl: 0x0000000000000246 cr2: 0x0000000101509020
Logical CPU: 0
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1026b4ff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x103a91000 - 0x103afffef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x103b53000 - 0x103b57ff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x103b5d000 - 0x103bbaff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x103be1000 - 0x103c46ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x103c74000 - 0x103c74ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x103c78000 - 0x103df1fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x103e04000 - 0x10440cfff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x1044f2000 - 0x1045ecfe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x104690000 - 0x1046affff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1046b6000 - 0x1046deff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
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0x104a93000 - 0x104ed9ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104f55000 - 0x106053fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x106213000 - 0x106273ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x10627d000 - 0x106335fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x106368000 - 0x106412fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x106439000 - 0x106579fe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x1065f8000 - 0x1066fafef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x106742000 - 0x10688fff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x106903000 - 0x106b4cfe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x106bcf000 - 0x106bd6fef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x106be0000 - 0x106c0cfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x106c2f000 - 0x106cecfff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x106d36000 - 0x106dfbfff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x106e48000 - 0x107056fff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x107098000 - 0x10786bff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x107923000 - 0x107a23ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x107a37000 - 0x107a5cffe +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x107a98000 - 0x107adefe7 +com.adobe.pip (??? - 6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x107aeb000 - 0x107b99fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x107bd6000 - 0x107c92fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x107cb4000 - 0x107fcafff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x108096000 - 0x1080b0ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1080b9000 - 0x1080d2fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1080d9000 - 0x1081bdfe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1081ce000 - 0x1081d6fef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x1081f0000 - 0x108209ff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <CD4FF487-E0AA-0D76-A87D-9252F242C314> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
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0x7fff8cd63000 - 0x7fff8cd68ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8cd98000 - 0x7fff8cdc3ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x7fff8cdc4000 - 0x7fff8cdc6fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
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0x7fff8cf34000 - 0x7fff8cf58fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8cf59000 - 0x7fff8cf6efff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8d3a5000 - 0x7fff8d3dffe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff8d3e0000 - 0x7fff8d3f7fff com.apple.CFOpenDirectory (10.7 - 146) <E6D4F114-678B-3957-9C59-9206ECDA756E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff8d42c000 - 0x7fff8d431fff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8d4da000 - 0x7fff8de77c9f com.apple.CoreGraphics (1.600.0 - ???) <1DB9C92C-DFA8-36ED-B513-998134462148> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff8de78000 - 0x7fff8de86fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8de87000 - 0x7fff8e089fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff8e08a000 - 0x7fff8e08afff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8e0d2000 - 0x7fff8e3ebfff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e3ee000 - 0x7fff8e450ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff8e490000 - 0x7fff8e5e9fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8e6a4000 - 0x7fff8e6abfff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8e73f000 - 0x7fff8e745fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x7fff8e7d3000 - 0x7fff8e7d4fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8e7d5000 - 0x7fff8e8dafff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8e8db000 - 0x7fff8e8eeff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff8e943000 - 0x7fff8ee0afff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x7fff8f1d2000 - 0x7fff8f1d4ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff8f1d5000 - 0x7fff8f216fff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff8f217000 - 0x7fff8f226ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8f310000 - 0x7fff8f310fff com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8f311000 - 0x7fff8f31eff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
0x7fff8f31f000 - 0x7fff8f4f3ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8f4f4000 - 0x7fff8f513fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8f514000 - 0x7fff8f787fff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff90994000 - 0x7fff90a07fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff90a4f000 - 0x7fff90a5afff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff90a63000 - 0x7fff90a63fff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff90b5d000 - 0x7fff90b85fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x7fff9111e000 - 0x7fff9117bff7 com.apple.QuickLookFramework (3.2 - 500.16) <46017A4B-9E2B-329C-A8D9-2C11DE6C1A47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff9117e000 - 0x7fff9117efff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff91493000 - 0x7fff914b9fff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff91c68000 - 0x7fff91d4ce5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff91e75000 - 0x7fff91ef8fef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff9215a000 - 0x7fff9215bfff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff9215c000 - 0x7fff9216afff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff921ce000 - 0x7fff921d4fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff92263000 - 0x7fff9226dff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff92270000 - 0x7fff92311ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff92312000 - 0x7fff92448fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff92449000 - 0x7fff925b0fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x7fff92905000 - 0x7fff9299fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff929a0000 - 0x7fff929fcff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff929fd000 - 0x7fff92ac4ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff92ac5000 - 0x7fff92b78ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x7fff92b79000 - 0x7fff92c7bfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff92c7c000 - 0x7fff92d01ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff92d02000 - 0x7fff92d07fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x7fff92d08000 - 0x7fff92d1eff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x7fff92d49000 - 0x7fff92d5ffff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff92d60000 - 0x7fff92d67fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff93186000 - 0x7fff9318afff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff93197000 - 0x7fff9327bfff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff9327c000 - 0x7fff93371fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff93424000 - 0x7fff9344dfff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x7fff9344e000 - 0x7fff93490ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff93491000 - 0x7fff934a8fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff936f8000 - 0x7fff93725fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff93726000 - 0x7fff9374ffff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff93750000 - 0x7fff93774fff com.apple.RemoteViewServices (1.4 - 44.1) <EA3837DF-A3A3-37FF-AE11-D50048D5F21A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff93775000 - 0x7fff9380bff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff9380c000 - 0x7fff9380efff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff9380f000 - 0x7fff93916fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff93dac000 - 0x7fff93debfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff93e54000 - 0x7fff93e54fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 806
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=285.1M resident=169.5M(59%) swapped_out_or_unallocated=115.6M(41%)
Writable regions: Total=63.7M written=5868K(9%) resident=9780K(15%) swapped_out=0K(0%) unallocated=54.1M(85%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 3192K
MALLOC 44.4M
MALLOC guard page 32K
Memory tag=242 12K
Memory tag=243 4K
STACK GUARD 56.0M
Stack 13.1M
VM_ALLOCATE 988K
__CI_BITMAP 80K
__DATA 19.9M
__IMAGE 528K
__LINKEDIT 76.5M
__TEXT 208.6M
__UNICODE 544K
mapped file 16.3M
shared memory 312K
=========== =======
TOTAL 440.5M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620Nothing to see here, unfortunately. The app doesn't even make a sneeze and crashes right away at the mere attempt of being initialized. All memory offsets are zeroed and the system is killing the thread at the first resource request. This usually points to systemic issues like an update missing or the boot ROM requiring an update to properly deal with certain processor routines.
Mylenium -
Illustrator CS6 beta GRID question.
Can someone who is beta-testing Illustrator CS6.. Does it yet allow you to change the grid to Thousandths?
I use Illustrator with CADtools plugin for architectural drafting. I need to adopt a drawing to 1/8 (.125) or 3/8 (.375) scale. As it is, CS5 can only change it to .12-.13, or .37-.38 respectively. This throws off the scale of the floor plan.
Thanks.
PS, I did put in a request when both CS4 and CS5 were out, so hopefully this was looked into. With the increased power and features of Illustrator, allowing draftsman to use it as a CAD program would be very beneficial.People might actually start complaining if they get to see the 14+ accurate decimals *everywhere*' as that is what Illustrator does its internal calculations with.
Actually, Illustrator's internal calculations are far worse than that, and it's a reason Illustrator doesn't show a lot of digits.
The main problem is that all coordinates in Illustrator are represented internally in the rather awkward units of 1/2048 of a point. While convenient from a binary standpoint (11 bits for the fraction), this value -- suppose we call it a 'zip' -- means that many values, both in points and in other units like mm, cannot be represented precisely.
Since there are 2048 zips in a point, and 72 points in an inch, there are 2048*72 = 147456 zips/inch. Values like 0.25in (36864 zips), 0.125in (18432 zips),and 0.0625in (9216 zips) can all be exactly represented. But something like 0.1in cannot, since it would be 14745.6 zips and the number of zips must be integral. The closest we can come is 14746 zips, or 0.10000271267in.
Millimeters are even worse, since even 1mm cannot be exactly represented in zips (1mm would be 5805.35433071 zips; we must be content with 5805 zips, or 0.999938965mm). 0.125mm (725.66929 zips) gets changed to 0.125056966mm (726 zips).
Generally the values in Illustrator are shown in the user interface rounded to three digits, so you don't notice the slight inaccuracies. They're still there, though. For example, draw a 0.125mm square and scale it to 10000% -- the resulting square will be 12.506mm, not 12.5mm.
DF -
Thinking of selling my Adobe Illustrator cs6, Mac compatible software plus the Classroom in a Book with lessons CD. I'd really like Photoshop instead. I've never sold software, can it be used on other people's computers if I sell it? I'd have to uninstall it here, through Adobe personally? It's confusing
You will find the below in your legal folder. According to 4.6.1 looks like you cannot sell.
ADOBE
Software License Agreement
PLEASE READ THIS AGREEMENT CAREFULLY. BY COPYING, INSTALLING, OR USING ALL OR ANY PORTION OF THIS SOFTWARE, YOU (HEREINAFTER “CUSTOMER”) ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, THE PROVISIONS ON LICENSE RESTRICTIONS IN SECTION 4, LIMITED WARRANTY IN SECTIONS 6 AND 7, LIMITATION OF LIABILITY IN SECTION 8, AND SPECIFIC PROVISIONS AND EXCEPTIONS IN SECTION 16. CUSTOMER AGREES THAT THIS AGREEMENT IS LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY CUSTOMER. THIS AGREEMENT IS ENFORCEABLE AGAINST CUSTOMER. IF CUSTOMER DOES NOT AGREE TO THE TERMS OF THIS AGREEMENT, CUSTOMER MAY NOT USE THE SOFTWARE.
Customer may have another written agreement directly with Adobe (e.g., a volume license agreement) that supplements or supersedes all or portions of this agreement. The Software is LICENSED, NOT SOLD, only in accordance with the terms of this agreement. Use of some Adobe and some non-Adobe materials and services included in or accessed through the Software may be subject to additional terms and conditions. Notices about non-Adobe materials are available at http://www.adobe.com/go/thirdparty.
The Software may cause Customer’s Computer to AUTOMATICALLY CONNECT TO THE INTERNET. The Software may also require activation or registration. Additional information on activation, Internet connectivity, and privacy is available in Sections 14 and 16.
1. Definitions.
1.1 “Adobe” means Adobe Systems Incorporated, a Delaware corporation, 345 Park Avenue, San Jose, California 95110, if this agreement is entered into while Customer is in the United States, Canada, or Mexico; otherwise, it means Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland.
1.2 “Adobe Runtime(s)” means Adobe AIR, Adobe Flash Player, Shockwave Player, or Authorware Player.
1.3 “Compatible Computer” means a Computer with the recommended operating system and hardware configuration as stated in the Documentation.
1.4 “Computer” means a virtual or physical device that accepts information in digital or similar form and manipulates it for a specific result based on a sequence of instructions, including without limitation desktop computers, laptops, tablets, mobile devices, telecommunication devices, Internet-connected devices, and hardware products capable of operating a wide variety of productivity, entertainment, or other software applications.
1.5 “Customer” means you and any legal entity that obtained the Software and on whose behalf it is used; for example, and as applicable, your employer.
1.6 “Internal Network” means a private, proprietary network resource accessible only by employees and individual contractors (i.e., temporary employees) of a specific corporation or similar business entity. Internal Network does not include portions of the Internet or any other network community open to the public, such as membership or subscription driven groups, associations, and similar organizations.
1.7 “Output File” means an output file Customer creates with the Software.
1.8 “Permitted Number” means one (1) unless otherwise indicated under a valid license (e.g., volume license) granted by Adobe.
1.9 “Software” means (a) all of the information with which this agreement is provided, including but not limited to: all software files and other computer information; (ii) any proprietary scripting logic embedded within exported file formats or used in an Adobe Online Service; (iii) sample and stock photographs, images, sounds, clip art and other artistic works bundled with Adobe software or made available by Adobe on Adobe’s website for use with the Adobe software and not obtained from Adobe through a separate service (unless otherwise noted within that service) or from another party (“Content Files”); (iv) related explanatory written materials and files (“Documentation”); and (v) fonts; and (b) any modified versions and copies of, and upgrades, updates, and additions to, such information, provided to Customer by Adobe at any time, to the extent not provided under separate terms (collectively, “Updates”).
2. Software License; Membership.
2.1 Software License. This Section 2.1 applies to Customers who have purchased a license to the Software but have not purchased a membership-based license or service such as the Creative Cloud membership (as described in Section 2.2).
2.1.1 License Grant. Subject to Customer’s continuous compliance with this Agreement and payment of the applicable license fees, Adobe grants Customer a non-exclusive and limited license to install and use the Software (a) in the territory or region where Customer obtains the Software from Adobe or Adobe’s authorized reseller or as otherwise stated in the Documentation (“Territory”), (b) during the term of such license (“License Term”), (c) within the scope of the License Type and on the Permitted Number of Customer’s Compatible Computers as specified in the Documentation, and (d) in a manner consistent with the terms of this Agreement and applicable Documentation. Unless otherwise defined in this Agreement, in the applicable Documentation, or at the time of purchase, License Term shall be perpetual. Upon the expiration or termination of the License Term, some or all of the Software may cease to operate without prior notice. Upon expiration or termination of the License Term, Customer may not use the Software unless Customer has renewed the license. The license granted herein is supplemented by specific provisions in Section 16 as related to the use of certain applicable products and components that may be included in the Software such as font software, Acrobat, After Effects, Adobe Presenter, Contribute, Flash Player, Flash Builder, Digital Publishing Suite, and Adobe Runtimes.
2.1.2 License Types.
2.1.2.1 Non-Serialized Software. The Software, or portions of the Software, that are provided without a serial number during the License Term may only be installed and used on any number of Compatible Computers as part of an organizational deployment plan during the License Term for demonstration, evaluation, and training purposes only, and only if any Output Files or other materials produced through such use are used only for internal, non-commercial, and non-production purposes. THE NON-SERIALIZED SOFTWARE IS PROVIDED “AS-IS”. ACCESS TO AND USE OF ANY OUTPUT FILES CREATED WITH SUCH NON-SERIALIZED SOFTWARE IS ENTIRELY AT CUSTOMER’S OWN RISK.
2.1.2.2 Evaluation Software. The Software, or portions of the Software, that are provided with a serial number designated for “evaluation purposes” or other similar designation (such as Software or a serial number supplied as “EVAL” under a separate agreement) (“Evaluation Software”) may only be installed and used on Permitted Number of Compatible Computers during the License Term for demonstration, evaluation, and training purposes only, and only if any Output Files or other materials produced through such use are used only for internal, non-commercial, and non-production purposes. THE EVALUATION SOFTWARE IS PROVIDED “AS IS”. ACCESS TO AND USE OF ANY OUTPUT FILES CREATED WITH SUCH EVALUATION SOFTWARE IS ENTIRELY AT CUSTOMER’S OWN RISK.
2.1.2.3 Subscription Edition. For the Software available on a subscription-basis (“Subscription Edition”), Customer may install and use the Subscription Edition only on the Permitted Number of Compatible Computer during the License Term. Subject to the Permitted Number of Computers for the Subscription Edition, Adobe may allow Customer to install and use the most recent prior version of the Subscription Edition and the current version of the Subscription Edition on the same Computer during the License Term. Customer agrees that Adobe may change the type of Software (such as specific components, versions, platforms, languages, etc.) included in the Subscription Edition at any time and shall not be liable to Customer whatsoever for such change. Ongoing access to a Subscription Edition requires: (a) a recurring Internet connection to activate, renew, and validate the license, (b) Adobe or its authorized reseller’s receipt of recurring subscription payments, and (c) Customer’s agreement to subscription terms and other additional terms and conditions that are available athttp://www.adobe.com/go/paymentterms or at the time of purchase. If Adobe does not receive the recurring subscription payment or cannot validate the license periodically, then the Software may become inactive without additional notice until Adobe receives the payment or validates the license.
2.1.3 Portable or Home Computer Use. Subject to the restrictions set forth in Section 2.1.4, the primary user of the Computer on which the Software is installed under Section 2.1 (“Primary User”) may install a second copy of the Software for his or her exclusive use on either a portable Computer or a Computer located at his or her home, provided that the Software on the portable or home Computer is not used at the same time as the Software on the primary Computer.
2.1.4 Restrictions on Secondary Use by Volume Licensees. If the Software was obtained under an Adobe volume license program or agreement (such as Adobe Volume Licensing) by any licensee other than an educational volume licensee, then the second copy of the Software made under Section 2.1.3 must be used solely for the benefit and business of that volume licensee.
2.1.5 Dual Boot Platform. The Software is licensed for use on a specific operating system platform. Customer must purchase a separate license for use of the Software on each operating system platform. By way of example, if Customer desires to install the Software on both the Mac OS and Windows operating system platforms on a device that runs both of those platforms (i.e., a dual boot machine), then Customer must first obtain two separate licenses for the Software. This is true even if two versions of the Software, each designed for a different operating system platform, are delivered to Customer on the same media.
2.1.6 Distribution from a Server. As permitted by the Documentation, Customer may copy an image of the Software onto a Computer file server within Customer’s Internal Network (“Server”) for the purpose of downloading and installing the Software onto Computers within the same Internal Network for use only as permitted by this Section 2.
2.1.7 Server Use.
2.1.7.1 As permitted in a separate purchasing document or Documentation and subject to license restrictions stated in this Agreement, Customer may install the Software on a Server only for the purpose of allowing an individual from a Computer within the same Internal Network (“Network User”) to access and use the Software. The Network User who has access to such Software on the Server is referred to as “Server Software User”. The total number of Server Software Users (not the concurrent number of users) may not exceed the Permitted Number. By way of example, if Customer has purchased 10 licenses of Software (Permitted Number is 10) and Customer elects to install the Software on a Server, then Customer can only allow up to 10 Server Software Users the access to the Software (even though Customer may have more than 10 Network Users or fewer than 10 concurrent users of the Software).
2.1.7.2 For clarification and without limitation, the foregoing does not permit Customer to install or access (either directly or through commands, data, or instructions) the Software: (a) from or to a Computer not part of Customer’s Internal Network; (b) for enabling web hosted workgroups or web hosted services available to the public; (c) by any individual or entity to use, download, copy, or otherwise benefit from the functionality of the Software unless licensed to do so by Adobe; (d) as a component of a system, workflow or service accessible by more than the Permitted Number of users; or (e) for operations not initiated by an individual user (e.g., automated server processing).
2.2 Membership. This Section 2.2 applies to Customers who have purchased a membership-based license or service such as the Creative Cloud membership (collectively, “Membership”).
2.2.1 Adobe Online Services Related to the Membership. Subject to Customer’s continuous compliance with this Agreement and payment of the applicable membership fees, if any, Adobe grants Customer a non-exclusive, Territory-wide and limited right to access and use the Software and related Adobe Online Service (as further described in Section 16.4.1) as part of the Membership, subject to the terms stated in this Agreement and the Additional Terms of Use (as the term is defined in Section 14.1.3 below).
2.2.2 Software License Related to the Membership. Subject to Customer’s continuous compliance with this Agreement and payment of the applicable membership fees, if any, Adobe grants Customer a non-exclusive and limited license to install and use the Software: (a) in the Territory, (b) during the period that the Membership is current and active (“Membership Term”) and (c) in a manner consistent with the terms of this Agreement and applicable Documentation. Upon the expiration or termination of the Membership Term, some or all of the Software may cease to operate without prior notice and (y) Customer may not use the Software unless Customer has renewed the membership. All terms related to the specific Software as stated in this Agreement shall remain effective and continue to apply to Customer and its use of such Software.
2.2.3 Restrictions. Customer agrees to the following additional terms and restrictions related to the Membership: (a) Adobe may change the type of Software (such as specific products, components, versions, platforms, languages, etc.) included in the Membership at any time and shall not be liable to Customer whatsoever for such change; (b) Customer may be required to connect to the Internet and log in at any time during the Membership Term; (c) Software may automatically connect to the Internet to verify Customer’s Membership without notice at any time; and (d) Customer may not enable or allow others to use the Software as Customer.
2.3 Content Files. Unless stated otherwise in the “Read-Me” files, Documentation, or other license(s) associated with the Content Files, Customer may use, display, modify, reproduce, and distribute any of the Content Files. However, Customer may not distribute the Content Files on a stand-alone basis (i.e., in circumstances in which the Content Files constitute the primary value of the product being distributed), and Customer may not claim any trademark rights in the Content Files or derivative works thereof. Nothing stated herein shall affect the ownership of the Software as stated in Section 3.
2.4 Sample Application Code. Customer may modify the source code form of those portions of the Software programs that are expressly identified as sample code, sample application code, code snippets, ActionScript class files, or sample components (each, “Sample Application Code”) in the accompanying Documentation solely for the purposes of designing, developing, and testing websites and applications developed using Adobe software programs; provided, however, Customer is permitted to copy and distribute the Sample Application Code (modified or unmodified) only if all of the following conditions are met: (a) Customer distributes only the compiled object code versions of the Sample Application Code with its application; (b) Customer does not include the Sample Application Code in any product or application designed for website development; and (c) Customer does not use the Adobe name, logos, icons, or other Adobe trademarks to market its application. Customer agrees to indemnify, hold harmless, and defend Adobe from and against any loss, damage, claims, or lawsuits, including attorney’s fees, that arise or result from the use or distribution of its application.
2.5 Programming Languages. The Software may include portions of the ExtendScript SDK and Pixel Bender SDK. Subject to the restrictions contained in this Section 2, Adobe grants to Customer a nonexclusive, nontransferable, royalty-free license to use the items in the ExtendScript SDK and Pixel Bender SDK only for the purpose of internal development of application programs designed to function with Adobe products. Except as expressly provided in this Section 2.5, no portions of the ExtendScript SDK or the Pixel Bender SDK may be modified or distributed. Customer agrees to indemnify, hold harmless, and defend Adobe from and against any loss, damage, claims, or lawsuits, including attorney’s fees, that arise or result from such distribution.
2.6 Documentation Copies. Customer may make copies of the Documentation for its own internal use in connection with use of the Software in accordance with this agreement, but no more than the amount reasonably necessary.
3. Intellectual Property Ownership.
The Software and any authorized copies that Customer makes are the intellectual property of and are owned by Adobe Systems Incorporated and its suppliers. The structure, organization, and source code of the Software are the valuable trade secrets and confidential information of Adobe Systems Incorporated and its suppliers. The Software is protected by law, including but not limited to the copyright laws of the United States and other countries, and by international treaty provisions. Except as expressly stated herein, this agreement does not grant Customer any intellectual property rights in the Software. All rights not expressly granted are reserved by Adobe and its suppliers.
4. Restrictions and Requirements.
4.1 Proprietary Notices. Any permitted copy of the Software (including without limitation Documentation) that Customer makes must contain the same copyright and other proprietary notices that appear on or in the Software.
4.2 Use Obligations. Customer agrees that it will not use the Software other than as permitted by this agreement and that it will not use the Software in a manner inconsistent with its design or Documentation.
4.3 No Modifications. Except as expressly permitted in Sections 2 or 16, Customer may not modify, port, adapt, or translate the Software.
4.4 No Reverse Engineering. Except as otherwise expressly permitted in Section 16.1, Customer will not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Software.
4.5 No Unbundling. The Software may include various applications and components, may allow access to different Adobe Online Services, may support multiple platforms and languages, and may be provided to Customer on multiple media or in multiple copies. Nonetheless, the Software is designed and provided to Customer as a single product to be used as a single product on Computers as permitted herein. Unless otherwise permitted in the Documentation, Customer is not required to install all component parts of the Software, but Customer may not unbundle the component parts of the Software for use on different Computers.
4.6 No Transfer.
4.6.1 CUSTOMER WILL NOT RENT, LEASE, SELL, SUBLICENSE, ASSIGN, OR TRANSFER ITS RIGHTS IN THE SOFTWARE (INCLUDING WITHOUT LIMITATION, SOFTWARE OBTAINED THROUGH A WEB DOWNLOAD), OR AUTHORIZE ANY PORTION OF THE SOFTWARE TO BE COPIED ONTO ANOTHER INDIVIDUAL OR LEGAL ENTITY’S COMPUTER EXCEPT AS MAY BE EXPRESSLY PERMITTED HEREIN.
4.6.2 Except with regard to Educational Software Products (as defined in Section 16.3), Pre-release Software (as defined in Section 16.2), Evaluation Software, not-for-resale copies of the Software, or Software obtained through an Adobe volume license program and further subject to Section 4.6.3, Customer may permanently transfer all its rights to use the Software to another individual or legal entity provided that: (a) Customer also transfers this agreement, (ii) the serial number(s), the Software affixed to media provided by Adobe or its authorized distributor, and all other software or hardware bundled, packaged, or pre-installed with the Software, including all copies, Updates, and Prior Versions (as defined in Section 5, below), and (iii) all copies of font software to such individual or entity; (b) Customer retains no Updates, Prior Versions, or copies, including backups and copies stored on a Computer; and (c) the receiving party accepts the terms and conditions of this agreement and any other terms and conditions under which Customer purchased a valid license to the Software. Additional information on transferring volume licensed software is available at http://www.adobe.com/go/volumepolicies.
4.6.3 If the Software requires recurring activation or registration and Adobe grants Customer’s request to be exempted from the requirement of such recurring activation or registration, then in addition to the restrictions set forth in the Activation Terms (as defined in Section 14.3), then the right to permanently transfer as stated in Section 4.6.2 shall terminate immediately upon the grant of such request.
4.7 No Service Bureau. Customer will not use or offer the Software on a service bureau basis. Section 16.6.3 provides a limited exception for font software only.
4.8 Adobe Runtime Restrictions. Customer will not use Adobe Runtimes on any non-PC device or with any embedded or device version of any operating system. For the avoidance of doubt, and by example only, Customer may not use Adobe Runtimes on any (a) mobile device, set top box, handheld, phone, game console, TV, DVD player, media center (other than with Windows XP Media Center Edition and its successors), electronic billboard or other digital signage, Internet appliance or other Internet-connected device, PDA, medical device, ATM, telematic device, gaming machine, home automation system, kiosk, remote control device, or any other consumer electronics device; (b) operator-based mobile, cable, satellite, or television system; or (c) other closed system device. Additional information on licensing Adobe Runtimes is available at http://www.adobe.com/go/licensing.
4.9 Territory. Customer shall only use the Software and access the Adobe Online Services in the Territory and in a manner consistent with the activation policy described at http://www.adobe.com/go/activation. Adobe may terminate the license granted herein or suspend the Membership or access to the Adobe Online Services if Adobe determines that Customer is using the Software or Adobe Online Services outside the Territory.
5. Updates.
If the Software is an Update to a prior version of Adobe software (the “Prior Version”), then Customer’s use of this Update is conditional upon its retention of the Prior Version. Therefore, if Customer validly transfers this Update pursuant to Section 4.6, the Customer must transfer the Prior Version along with it. If Customer wishes to use this Update in addition to the Prior Version, then Customer may only do so on the same Computer on which it has installed and is using the Prior Version. Any obligations that Adobe may have to support Prior Versions during the License Term may end upon the availability of this Update. No other use of the Update is permitted. Additional Updates may be licensed to Customer by Adobe with additional or different terms.
6. Limited Warranty.
Except as otherwise stated in a separate agreement between Adobe and a Software licensee, Adobe warrants to the individual or entity that first purchases a license for the Software for use pursuant to the terms of this agreement that the Software will perform substantially in accordance with the corresponding user manual for the Software for the shorter period of (a) the ninety (90) day period or (b) License Term following receipt of the Software (“Warranty Period”) when used on the Compatible Computer. Non-substantial variation of performance from the user manual does not establish a warranty right. This limited warranty does not apply to the following, which are made available AS-IS and without warranty from Adobe: patches; (ii) font software; (iii) Pre-release Software, trial, starter, evaluation, product sampler, Evaluation Software, and not-for-resale copies of the Software; (iv) websites, Adobe Online Services; and Third Party Online Services; (v) Certified Document Services (see Section 16); and (vi) any software made available by Adobe for free via web download from an Adobe website. All warranty claims must be made, along with proof of purchase, to the Adobe Customer Support Department within such Warranty Period. Additional information on warranty claims is available at http://www.adobe.com/go/support. The entire liability of Adobe and its affiliates related to such warranty claim and Customer’s sole and exclusive remedy under any warranty will be limited to either, at Adobe’s option, support of the Software based on the warranty claim, replacement of the Software, or, if support or replacement is not practicable at Adobe’s determination, refund of the license fee Customer paid for the Software (if any). THE LIMITED WARRANTY SET FORTH IN THIS SECTION GIVES CUSTOMER SPECIFIC LEGAL RIGHTS. CUSTOMER MAY HAVE ADDITIONAL RIGHTS UNDER LAW WHICH MAY VARY FROM JURISDICTION TO JURISDICTION. ADOBE DOES NOT SEEK TO LIMIT CUSTOMER’S WARRANTY RIGHTS TO ANY EXTENT NOT PERMITTED BY LAW. Please see Section 16 for jurisdiction-specific provisions or contact the Adobe Customer Support Department.
7. Disclaimer.
THE LIMITED WARRANTY IN SECTION 6 AND ANY STATUTORY WARRANTY AND REMEDY THAT CANNOT BE EXCLUDED OR LIMITED UNDER LAW ARE THE ONLY WARRANTIES AND EXCLUSIVE REMEDIES APPLICABLE TO THE SOFTWARE. OTHER THAN THOSE OFFERED AND STATUTORY WARRANTIES AND REMEDIES, ADOBE, ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES (DEFINED BELOW) DISCLAIM ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, AND TERMS, EXPRESS OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE, OR OTHERWISE AS TO ANY MATTER, INCLUDING BUT NOT LIMITED TO PERFORMANCE, SECURITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION, MERCHANTABILITY, QUIET ENJOYMENT, SATISFACTORY QUALITY, AND FITNESS FOR ANY PARTICULAR PURPOSE. OTHER THAN SUCH OFFERED AND STATUTORY WARRANTIES AND REMEDIES, THE SOFTWARE AND ACCESS TO ANY WEBSITES, ADOBE OR THIRD PARTY ONLINE SERVICES, AND CERTIFICATE AUTHORITY SERVICES ARE PROVIDED AS-IS AND WITH ALL FAULTS. THIS DISCLAIMER OF WARRANTY MAY NOT BE VALID IN SOME JURISDICTIONS. CUSTOMER MAY HAVE ADDITIONAL WARRANTY RIGHTS UNDER LAW WHICH MAY NOT BE WAIVED OR DISCLAIMED. ADOBE DOES NOT SEEK TO LIMIT CUSTOMER’S WARRANTY RIGHTS TO ANY EXTENT NOT PERMITTED BY LAW. The provisions of Sections 7 and Section 8 will survive the termination of this agreement, howsoever caused, but this will not imply or create any continued right to use the Software after termination of this agreement.
8. Limitation of Liability.
EXCEPT FOR THE EXCLUSIVE REMEDY OFFERED BY ADOBE ABOVE AND ANY REMEDIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER LAW, ADOBE, ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES WILL NOT BE LIABLE TO CUSTOMER FOR ANY LOSS, DAMAGES, CLAIMS, OR COSTS WHATSOEVER INCLUDING ANY CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES, ANY LOST PROFITS OR LOST SAVINGS, ANY DAMAGES RESULTING FROM BUSINESS INTERRUPTION, PERSONAL INJURY OR FAILURE TO MEET ANY DUTY OF CARE, OR CLAIMS BY A THIRD PARTY, EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS, OR COSTS. IN ANY EVENT, ADOBE’S AGGREGATE LIABILITY AND THAT OF ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES UNDER OR IN CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SOFTWARE, IF ANY. THIS LIMITATION WILL APPLY EVEN IN THE EVENT OF A FUNDAMENTAL OR MATERIAL BREACH OR A BREACH OF THE FUNDAMENTAL OR MATERIAL TERMS OF THIS AGREEMENT. Nothing contained in this agreement limits Adobe’s liability to Customer in the event of death or personal injury resulting from Adobe’s negligence or for the tort of deceit (fraud). Adobe is acting on behalf of its affiliates, suppliers, and Certificate Authorities for the purpose of disclaiming, excluding and limiting obligations, warranties, and liability, but in no other respects and for no other purpose.
THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW IN CUSTOMER’S JURISDICTION. THIS LIMITATION OF LIABILITY MAY NOT BE VALID IN SOME JURISDICTIONS. CUSTOMER MAY HAVE RIGHTS THAT CANNOT BE WAIVED UNDER CONSUMER PROTECTION AND OTHER LAWS. ADOBE DOES NOT SEEK TO LIMIT ITS WARRANTY OR REMEDIES TO ANY EXTENT NOT PERMITTED BY LAW. SEE SECTION 16 FOR JURISDICTION-SPECIFIC STATEMENTS.
9. Export Rules.
Customer acknowledges that the Software is subject to the U.S. Export Administration Regulations (the “EAR”) and that Customer will comply with the EAR. Customer will not export or re-export the Software, directly or indirectly, to: (a) any countries that are subject to U.S. export restrictions (including, but not limited to, Cuba, Iran, North Korea, Sudan, and Syria), (b) any end user whom Customer knows or has reason to know will utilize them in the design, development or production of nuclear, chemical or biological weapons, or rocket systems, space launch vehicles, and sounding rockets, or unmanned air vehicle systems, or (c) any end user who has been prohibited from participating in the U.S. export transactions by any federal agency of the U.S. government. In addition, Customer is responsible for complying with any local laws in Customer’s jurisdiction which may impact its right to import, export or use the Software. If Adobe has knowledge that a violation has occurred, Adobe may be prohibited from providing maintenance and support for the Software.
10. Governing Law.
If Customer is a consumer who uses the Software for only personal non-business purposes, then this agreement will be governed by the laws of the jurisdiction which Customer purchased the license to use the Software. If Customer is not such a consumer, this agreement will be governed by and construed in accordance with the substantive laws in force in: (a) the State of California, if a license to the Software is obtained when Customer is in the United States, Canada, or Mexico; (b) Japan, if a license to the Software is obtained when Customer is in Japan; (c) Singapore, if a license to the Software is obtained when Customer is in a member state of the Association of Southeast Asian Nations, Mainland China, Hong Kong S.A.R., Macau S.A.R., Taiwan, or the Republic of Korea; or (d) England and Wales, if a license to the Software is obtained when Customer is in any jurisdiction not described above. The respective courts of Santa Clara County, California when California law applies, Tokyo District Court in Japan, when Japanese law applies, and the competent courts of London, England, when the law of England and Wales applies, shall each have non-exclusive jurisdiction over all disputes relating to this agreement. When Singapore law applies, any dispute arising out of or in connection with this agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”) for the time being in force, which rules are deemed to be incorporated by reference into this section. There shall be one arbitrator, selected jointly by the parties. If the arbitrator is not selected within thirty (30) days of the written demand by a party to submit to arbitration, the Chairman of the SIAC shall make the selection. The language of the arbitration shall be English. Notwithstanding any provision in this agreement, Adobe or Customer may request any judicial, administrative, or other authority to order any provisional or conservatory measure, including injunctive relief, specific performance, or other equitable relief, prior to the institution of legal or arbitration proceedings, or during the proceedings, for the preservation of its rights and interests or to enforce specific terms that are suitable for provisional remedies. This agreement will not be governed by the following, the application of which is hereby expressly excluded: the conflict of law rules of any jurisdiction, (y) the United Nations Convention on Contracts for the International Sale of Goods, and (z) the Uniform Computer Information Transactions Act, as enacted in any jurisdiction.
11. General Provisions.
If any part of this agreement is found void and unenforceable, it will not affect the validity of the balance of this agreement, which will remain valid and enforceable according to its terms. This agreement may only be modified in writing, signed by an authorized officer of Adobe. The English version of this agreement will be the version used when interpreting or construing this agreement. This is the entire agreement between Adobe and Customer relating to the Software and it supersedes any prior representations, discussions, undertakings, communications, or advertising relating to the Software.
12. Notice to U.S. Government End Users.
12.1 U.S. Government Licensing of Adobe Technology. Customer agrees that when licensing Adobe Software for acquisition by the U.S. Government, or any contractor therefore, Customer will license consistent with the policies set forth in 48 C.F.R. Section 12.212 (for civilian agencies) and 48 C.F.R. Sections 227.7202-1 and 227.7202-4 (for the Department of Defense). For U.S. Government End Users, Adobe agrees to comply with all applicable equal opportunity laws including, if appropriate, the provisions of Executive Order 11246, as amended, Section 402 of the Vietnam Era Veterans Readjustment Assistance Act of 1974 (38 USC 4212), and Section 503 of the Rehabilitation Act of 1973, as amended, and the regulations at 41 CFR Parts 60-1 through 60-60, 60-250, and 60-741. The affirmative action clause and regulations contained in the preceding sentence will be incorporated by reference into this agreement.
12.2 Commercial Items. For U.S. Government End Users, Software is a “Commercial Item(s),” as that term is defined at 48 C.F.R. Section 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are used in 48 C.F.R. Section 12.212 or 48 C.F.R. Section 227.7202, as applicable. Consistent with 48 C.F.R. Section 12.212 or 48 C.F.R. Sections 227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.
13. Compliance with Licenses.
If Customer is a business, company, or organization, Customer agrees that, in addition to any license compliance checking performed by the Software, Adobe or its authorized representative have the right, no more than once every twelve (12) months, upon seven (7) business days’ prior notice to Customer, to inspect Customer’s records, systems, and facilities to verify that its use of any and all Adobe software or service is in conformity with its valid licenses from Adobe. For example, Adobe has the right to those of Customer’s records useful to determine whether installations of the Software have been serialized, and Customer shall provide such records to Adobe promptly upon request by Adobe. Additionally, Customer shall provide Adobe with all records and information requested by Adobe in order to verify that its use of any and all Adobe software is in conformity with its valid licenses from Adobe within thirty (30) days of Adobe’s request. Additional information on serialization is available at http://www.adobe.com/go/elicensing.
14. Internet Connectivity and Privacy.
14.1 Automatic Connections to the Internet. The Software may cause Customer’s Computer, without notice, to automatically connect to the Internet and to communicate with an Adobe website or Adobe domain for purposes such as license validation and providing Customer with additional information, features, or functionality. Unless otherwise specified in Sections 14.2 through 14.7, the following provisions apply to all automatic Internet connections by the Software:
14.1.1 Whenever the Software makes an Internet connection and communicates with an Adobe website, whether automatically or due to explicit user request, the Privacy Policy shall apply. Adobe Privacy Policy allows tracking of website visits and it addresses in detail the topic of tracking and use of cookies, web beacons, and similar devices.
14.1.2 Whenever the Software connects to Adobe over the Internet, certain Customer information is collected and transmitted by the Software to Adobe pursuant to the Adobe Online Privacy Policy available at http://www.adobe.com/go/privacy (“Privacy Policy”).
14.1.3 If Customer accesses an Adobe Online Service (as defined in Section 16.4 below) or activates or registers the Software, then additional information such as Customer’s Adobe ID, user name, and password may be transmitted to and stored by Adobe pursuant to the Privacy Policy and additional terms of use related to such Adobe Online Service (collectively with the Adobe.com terms of use and any applicable terms, the “Additional Terms of Use”).
14.1.4 As permitted by applicable law or as consented to by Customer, Adobe may (a) send Customer transactional messages to facilitate the Adobe Online Service or the activation or registration of the Software or Adobe Online Service, or (b) deliver in-product marketing to provide information about the Software and other Adobe products and Services using information including but not limited to platform version, version of the Software, license status, and language.
14.2 Updating. The Software may cause Customer’s Computer, without additional notice, to automatically connect to the Internet (intermittently or on a regular basis) to (a) check for Updates that are available for download to and installation on the Computer and (b) notify Adobe of the results of installation attempts.
14.3 Activation. The Software may require Customer to (a) obtain an Adobe ID, (b) activate or reactivate the Software, (c) register the software, or (d) validate the Membership. Such requirement may cause Customer’s Computer to connect to the Internet without notice on install, on launch, and on a regular basis thereafter. Once connected, the Software will collect and transmit information to Adobe as further described at http://www.adobe.com/go/activation (“Activation Terms”). Software or Customer may also receive information from Adobe related to Customer’s license, subscription, or Membership. Adobe may use such information to detect or prevent fraudulent or unauthorized use not in accordance with a valid license, subscription, or Membership. Failure to activate or register the Software, validate the subscription or Membership, or a determination by Adobe of fraudulent or unauthorized use of the Software may result in reduced functionality, inoperability of the Software, or a termination or suspension of the subscription or Membership.
14.4 Deactivation. Customer may deactivate and uninstall the Software from its Computer in order to install and activate the Software on another Computer in accordance with this agreement (“Deactivation”) and as further described in http://www.adobe.com/go/activation. Deactivation requires Internet connectivity.
14.5 Use of Online Services. The Software may cause Customer’s Computer, without additional notice and on an intermittent or regular basis, to automatically connect to the Internet to facilitate Customer’s access to content and services that are provided by Adobe or third parties as further described in Section 16.4 (Online Services). In addition, the Software may, without additional notice, automatically connect to the Internet to update downloadable materials from these online services so as to provide immediate availability of these services even when Customer is offline.
14.6 Digital Certificates. The Software uses digital certificates (as described in Section 16.5) to help Customer identify downloaded files (e.g., applications and content) and the publishers of those files. For example, Adobe AIR uses digital certificates to help Customer identify the publisher of Adobe AIR applications. The Adobe Acrobat family of products also uses digital certificates to sign and validate signatures within Portable Document Format (“PDF”) documents and to validate certified PDF documents. Customer’s Computer may connect to the Internet at the time of validation of a digital certificate.
14.7 Settings Manager. The Software may include Flash Player. Flash Player may save certain user settings by storing them on Customer’s Computer as a local shared object. They are associated with the instance of Flash Player on the Computer, allowing Customer to customize runtime features. The Flash Player Settings Manager permits Customer to modify such settings, including the ability to limit third parties from storing local shared objects or grant third party content the right to access the computer’s microphone and camera. Additional information on how to configure settings in its version of Flash Player, including information on how to disable local shared objects using the Flash Player Settings Manager, is available at http://www.adobe.com/go/settingsmanager. Additional information on local shared objects is available at http://www.adobe.com/go/flashplayer_security.
15. Peer-to-Peer Communications.
The Software may use Customer’s connection to a local area network, without additional notice, to automatically connect to other Adobe software and, in doing so, may indicate on the local area network that it is available for communication with other Adobe software. These connections may transmit the IP Address of Customer’s connection to the local network.
16. Specific Provisions and Exceptions.
This section sets forth specific provisions related to certain products and components of the Software as well as limited exceptions to the above terms and conditions. To the extent that any provision in this section is in conflict with any other term or condition in this agreement, the terms stated in this section will supersede such other term or condition.
16.1 No Prejudice; European Economic Area Provisions; Australia Mandatory Notice.
16.1.1 This agreement will not prejudice the statutory rights of any party, including those dealing as consumers. For example, for consumers in New Zealand who obtain the Software for personal, domestic, or household use (not business purposes), this agreement is subject to the Consumer Guarantees Act.
16.1.2 If Customer obtained the Software in the European Economic Area (EEA), Customer usually resides in the EEA and Customer is a consumer (that is its use of the Software is for personal, non-business related purposes), then Section 6 (Limited Warranty) does not apply to Customer’s purchase and use of the Software. Instead, Adobe warrants for a period of 2 years from purchase that the Software provides the functionalities set forth in the applicable user manual (the “agreed upon functionalities”) when used on the Compatible Computer. Non-substantial variation from the agreed upon functionalities will not establish any warranty rights. THIS WARRANTY DOES NOT APPLY TO SOFTWARE THAT CUSTOMER USES ON A PRE-RELEASE, TRYOUT, STARTER, OR PRODUCT SAMPLER BASIS, OR TO FONT SOFTWARE, OR TO THE EXTENT THE SOFTWARE FAILS TO PERFORM BECAUSE IT HAS BEEN ALTERED BY CUSTOMER. To make a warranty claim, Customer must notify the Adobe Customer Support Department during this 2 year period, providing details of proof of purchase of the Software. Adobe will verify with Customer whether there is a defect in the Software or advise Customer that the error arises because Customer has not installed the Software correctly (in which case, Adobe shall assist Customer). If there is a defect in the Software, Customer may request from Adobe either a refund or a repaired or replacement copy of the Software. Requests must be accompanied by proof of purchase. In the event Customer’s warranty details are substantiated, Adobe will meet Customer’s request for repaired or replacement Software, unless it is not reasonable for Adobe to do so, in which case Adobe will provide Customer with a refund. For warranty assistance, please contact the Adobe Customer Support Department.
Please note that the provisions of Section 8 (Limitation of Liability) will continue to apply to any damages claims Customer makes in respect of its use of the Software. Nonetheless, Adobe shall be liable for direct losses that are reasonably foreseeable in the event of a breach by Adobe of this agreement. Customer is advised to take all reasonable measures to avoid and reduce damages, in particular by making back-up copies of the Software and its computer data.
This agreement, and in particular this Section 16.1.2, is intended to describe Customer’s rights (including its statutory rights) in the event there should be problems with its use of the Software. If Customer’s statutory rights are greater than this description, its statutory rights shall apply.
16.1.3 Nothing included in this agreement (including Section 4.4) shall limit any non-waivable right to decompile the Software that Customer may enjoy under applicable law. For example, if Customer is located in the European Union (EU), Customer may have the right upon certain conditions specified in the applicable law to decompile the Software if it is necessary to do so in order to achieve interoperability of the Software with another software program, and Customer has first asked Adobe in writing to provide the information necessary to achieve such operability and Adobe has not made such information available. In addition, such decompilation may only be performed by Customer or someone else entitled to use a copy of the Software on Customer’s behalf. Adobe has the right to impose reasonable conditions before providing such information. Any information supplied by Adobe or obtained by Customer, as permitted hereunder, may only be used by Customer for the purpose described herein and may not be disclosed to any third party or used to create any software that is substantially similar to the expression of the Software or used for any other act that infringes the copyright of Adobe or its licensors.
16.1.4 If Customer obtains the Software in Australia, then the following provision shall apply, notwithstanding anything stated to the contrary in this Agreement:
NOTICE TO CONSUMERS IN AUSTRALIA:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Our software products also come with a 90-day limited warranty given by Adobe Systems Software Ireland Limited, with an office at 4-6 Riverwalk, Citywest Business Campus, Dublin, Ireland, as set out in the Agreement. If your products do not provide the general features and functions described in the User Documentation in the 90-day period after delivery to you, please call the Adobe Customer Support Department at 1800 614 863 with details of your product, serial number, and proof of purchase. You may be required to return the software product to the address we provide to you at the time, in which case such return will be at your own cost. The benefits under this warranty are in addition to other rights and remedies that you may have at law.
16.2 Pre-release Software Additional Terms. If the Software is pre-commercial release or beta software (“Pre-release Software”), then this section applies. The Pre-release Software does not represent final product from Adobe, and may contain bugs, errors, and other problems that could cause system or other failures and data loss. Adobe may never commercially release the Pre-release Software. If Customer received the Pre-release Software pursuant to a separate written agr -
Cannot update Illustrator CS6 Mac to version 16.0.1
I have Illustrator 16.0.0 retail on my Mac running Mountain Lion, and has downloaded he Updater to version 16.0,1
I have Illustrator 16.0.0, version 682 on my system.
When running the Updater, it end up with Installation fail, this update is not applicable for you.
I have tried to uninstall and reinstall Illustrator but the update problem persist.
All other updates went fine. and Adobe Application Manager stated that all my software is up to date, no update
I have just updated Prelude To version 1.0.2 without any problem thru AAM
Help please.Here's the final entry in the Illustrator installer log:
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 20 milliseconds (0.02 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1
Updating media info for: {449931D3-C2C4-4817-919E-9774ECE85BFF}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1/payloads/A dobeIllustrator16-mul-180812133154/AdobeIllustrator16-mul-180812133154.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Tue Aug 28 18:34:47 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 can be applied to product {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 is: false
Action string for {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
BEGIN InstallOperationsQueue Unordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
::START TIMER:: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}]
[ 1] Tue Aug 28 18:34:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
[ 1] Tue Aug 28 18:34:49 2012 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
Attempting to patch file: "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
[ 1] Tue Aug 28 18:34:49 2012 ERROR
DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
DW063: Command ARKPatchCommand failed.(Seq 3)
[ 1] Tue Aug 28 18:34:49 2012 INFO
Completing installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
[ 0] Tue Aug 28 18:34:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}] took 1516 milliseconds (1.516 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
No operation. We're done:
[ 0] Tue Aug 28 18:34:51 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Tue Aug 28 18:34:51 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
[ 0] Tue Aug 28 18:34:51 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 11646 milliseconds (11.646 seconds) DTR = 4.12159 KBPS (0.00402499 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 -----------
ERROR: DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Tue Aug 28 18:34:52 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF019, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Creative Cloud - Illustrator CS6 crashing after successful installation
Below is the full error report - please help!
Process: Adobe Illustrator [353]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [132]
Date/Time: 2012-05-22 09:28:52.009 -0500
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 121548 sec
Crashes Since Last Report: 259
Per-App Interval Since Last Report: 829 sec
Per-App Crashes Since Last Report: 27
Anonymous UUID: 4F9FE876-5626-41AA-9117-B3167D332635
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000023a57c2ff
VM Regions Near 0x23a57c2ff:
CG shared images 00000001cbf90000-00000001cbf98000 [ 32K] r--/r-- SM=SHM
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Application Specific Information:
objc[353]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.CoolType 0x00000001035dd62b CTInit + 1175509
1 com.adobe.CoolType 0x00000001035ca415 CTInit + 1097151
2 com.adobe.CoolType 0x000000010346c044 0x10345a000 + 73796
3 com.adobe.CoolType 0x0000000103545e64 CTInit + 555022
4 com.adobe.CoolType 0x000000010351b54f CTInit + 380665
5 com.adobe.CoolType 0x00000001034c6212 CTInit + 31676
6 com.adobe.CoolType 0x00000001034c6807 CTInit + 33201
7 com.adobe.CoolType 0x00000001034ccdcc CTInit + 59254
8 com.adobe.illustrator 0x00000001009154f5 0x100000000 + 9524469
9 com.adobe.illustrator 0x000000010091ed4f 0x100000000 + 9563471
10 com.adobe.illustrator 0x000000010075e5f2 0x100000000 + 7726578
11 com.adobe.illustrator 0x000000010075f4b0 0x100000000 + 7730352
12 com.adobe.illustrator 0x000000010075fb2f 0x100000000 + 7732015
13 com.adobe.illustrator 0x0000000100919c55 0x100000000 + 9542741
14 com.adobe.illustrator 0x000000010091c1bb 0x100000000 + 9552315
15 com.adobe.illustrator 0x000000010091c4ae 0x100000000 + 9553070
16 com.adobe.illustrator 0x000000010091cb59 0x100000000 + 9554777
17 com.adobe.illustrator 0x000000010090d2db 0x100000000 + 9491163
18 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
19 com.adobe.illustrator 0x000000010090cd7e 0x100000000 + 9489790
20 com.adobe.illustrator 0x000000010090cfbc 0x100000000 + 9490364
21 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
22 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
23 com.adobe.illustrator 0x00000001006ff33c 0x100000000 + 7336764
24 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
25 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8fd427e6 kevent + 10
1 libdispatch.dylib 0x00007fff9129f78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9129e31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8fd4067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8fd3fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8ec2850c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8ec30c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8ec30486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x00007fff92d09fe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00007fff92d0015a CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b22a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x0000000122a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000122ab2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b22a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x0000000122a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000122c2d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.AFlame 0x000000013359b5f5 Flame_Terminate + 1642661
3 com.adobe.AFlame 0x000000013357c4cb Flame_Terminate + 1515387
4 com.adobe.AFlame 0x000000013353428a Flame_Terminate + 1219898
5 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8fd41e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91864dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff91864bb5 usleep + 53
3 com.adobe.illustrator.plugins.dBrushTool 0x000000012772f2d2 PluginMain + 364210
4 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000013a56443c rbx: 0x00007fff5fbfda68 rcx: 0x000000023a57c2ff rdx: 0x00007fff5fbfda74
rdi: 0x00007fff5fbfda70 rsi: 0x0000000000000004 rbp: 0x00007fff5fbfde60 rsp: 0x00007fff5fbfd330
r8: 0x0000000000000000 r9: 0x0000000000000053 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00007fff5fbfda60 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000080000000
rip: 0x00000001035dd62b rfl: 0x0000000000010206 cr2: 0x000000023a57c2ff
Logical CPU: 4
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106698000 - 0x106798ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x1067ac000 - 0x1067d1ffe +adobepdfsettings (??? - ???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/adobepdfsetting s
0x10680d000 - 0x106853fe7 +com.adobe.pip (??? - 6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106860000 - 0x10690efef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10694b000 - 0x106a07fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x106a29000 - 0x106d3ffff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106e0b000 - 0x106e25ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e2e000 - 0x106e47fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e4e000 - 0x106f32fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f43000 - 0x106f4bfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f65000 - 0x106f7eff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <CD4FF487-E0AA-0D76-A87D-9252F242C314> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106fa0000 - 0x107054fef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <FD24C4C8-AA95-3FB1-6350-639D50D7ACEF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1070e0000 - 0x10714dfef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <4BD779CA-98D8-9DC5-4B79-2E30E102EE31> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
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0x1276d2000 - 0x12775ffe7 +com.adobe.illustrator.plugins.dBrushTool (Bristle Brush Tool version 16.0.0 - 16.0.0) <C8ACE46D-AC4B-9BAE-1B4E-F2B6A405EDFF> /Applications/Adobe Illustrator CS6/*/dBrushTool
0x127777000 - 0x1277cdfff +com.adobe.illustrator.plugins.CropAreaTool (CropAreaTool version 16.0.0 - 16.0.0) <667076C9-E5B7-F554-CE18-A3B7071B2216> /Applications/Adobe Illustrator CS6/*/CropAreaTool
0x1277e7000 - 0x127824fff +com.adobe.illustrator.plugins.CalligraphicBrushTool (Calligraphic Brush Tool version 16.0.0 - 16.0.0) <B787FB6C-39DA-ADB6-8932-6C40D7015FAF> /Applications/Adobe Illustrator CS6/*/CalligraphicBrushTool
0x12783a000 - 0x127855ff7 +com.adobe.illustrator.plugins.BoundingBox (BoundingBox version 16.0.0 - 16.0.0) <A6E7E18C-4B89-99F3-4ED0-37EFB11077E6> /Applications/Adobe Illustrator CS6/*/BoundingBox
0x12786b000 - 0x12788cfef +com.adobe.illustrator.plugins.ArtOnPathBrushTool (Art Brush Tool version 16.0.0 - 16.0.0) <69484EA9-036C-FBEB-9878-09A2232CD9A0>Did you contact ech support? What did they say?
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