Illustrator CS6 won't open additional files after 30 minutes use

Illustrator CS6 (on an iMac, OS X Yosemite, Version 10.10) sort of freezes up after I've been using it for about 30 minutes - it won't open or create additional files or copy/cut/paste objects.
It did this with OS X Maverick as well. I tried uninstalling the software and reinstalling it.
The only way I can fix this issue is to save all opened windows and quit Illustrator. When I reopen it, it seems fine but it freezes up again every hour or so.
Please help! Thank you

Hello worksmc,
I looked at the above snapshot and it helps a bit but would like to know if above snapshot is at the state when the AI stops opening the Ai files? If not, then please attach the one for that state as that would really debugging the issue.
Btw, what type of files do you open for the first half 'n hour? What kind of objects are in those files? Do you keep the multiple documents open, if yes, then how many are these?
Appreciate your understanding!
Thanks,
Dhirendra

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