Illustrator CS6 won't open on mac

I suddely cannot open Illustrator CS6 on my imac. The message says something to the effect that I should check with the software developers to make sure it works with this version of OS X and that a reinstall may be necessary.
Any thoughts?
Process:         Adobe Illustrator [679]
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         682 (16.0.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [169]
User ID:         501
Date/Time:       2012-12-19 09:20:32.371 -0600
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          415802 sec
Crashes Since Last Report:           6
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      1AB92505-6FC2-11A7-2494-6874B8FCE0C0
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Binary Images:
       0x100000000 -        0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
       0x101aae000 -        0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
       0x102806000 -        0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
    0x7fff65a9f000 -     0x7fff65ad393f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
    0x7fff8d9d9000 -     0x7fff8d9d9fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x7fff8f60e000 -     0x7fff8f96afff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff90154000 -     0x7fff90154fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff91154000 -     0x7fff91d81ff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff92b25000 -     0x7fff92b25fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff931dd000 -     0x7fff931ddfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.45f0
Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST31000342ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 3
USB Device: Photosmart C4400 series, 0x03f0 (Hewlett Packard), 0x6c11, 0x24300000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x26440000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: CTH-460, 0x056a (WACOM Co., Ltd.), 0x00d1, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4
FireWire Device: FreeAgent FW, Seagate, 800mbit_speed

Have you any additonal plug ins on this install?
Reset the AI Prefs, by hold ing Shift, Option Command immediatley after booting Illustrator.

Similar Messages

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.

Adobe Illustrator CS6 won't open in Mac 10.10 without Java SE 6 Runtime. Where do I get it.
I went to Jave and downloaded the latest version of Java 8 Update 31 for Mac, but it still won't open.

dchasin,
You may be able to get round the legacy JAVA requirement as follows:
Create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
The solution was presented by Kals in post #7 here:
https://forums.adobe.com/thread/1637908
Here are download sites:
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?

I installed Mountain Lion and now Illustrator CS6 won't open. I get a -1712 message. Help?

Moving this discussion to the Illustrator forum. What have you tried so far to resolve your difficulties? Have you tried removing and reinstalling Illustrator? If so did you receive an error message during the install process?

Adobe illustrator CS6 won't open on MacBook Pro with OS 10.6.8

I just installed CS6 Design and Web Premium on my MacBook Pro running OS10.6.8. InDesign opened fine, but in the dock Illustrator and Photoshop have diagonal lines through them. I tried opening Illustrator and got this message: "You can't open the application Adobe Illustrator CS6 because it is not supported on this type of Mac." My MacBook Pro is 3-4 years old--a 2 GHz Intel Core Duo, 2GB 667 MHz DDR2 SDRAM, Model Identifier: MacBook Pro1,1. I double checked the OS required by CS6 and it's 10.6.8.

System requirements... Multicore Intel processor with 64-bit support
Core Duo processors do not support 64Bit. Essentially, if you can run OS 10.7, then CS6 apps are fine. Your machine won't run 10.7 (due to lack of 64bit support). You need a Core 2 Duo or better. If you do indeed have an Intel Core Duo MacBook Pro, it's much older than 3 or 4 years. The Core Duo MacBookPros were 2006 machines.

Illustrator CS6 won't open additional files after 30 minutes use

Illustrator CS6 (on an iMac, OS X Yosemite, Version 10.10) sort of freezes up after I've been using it for about 30 minutes - it won't open or create additional files or copy/cut/paste objects.
It did this with OS X Maverick as well. I tried uninstalling the software and reinstalling it.
The only way I can fix this issue is to save all opened windows and quit Illustrator. When I reopen it, it seems fine but it freezes up again every hour or so.
Please help! Thank you

Hello worksmc,
I looked at the above snapshot and it helps a bit but would like to know if above snapshot is at the state when the AI stops opening the Ai files? If not, then please attach the one for that state as that would really debugging the issue.
Btw, what type of files do you open for the first half 'n hour? What kind of objects are in those files? Do you keep the multiple documents open, if yes, then how many are these?
Appreciate your understanding!
Thanks,
Dhirendra

Illustrator CS6 won't open.. Help!

I purchased Illustrator CS6 yesterday (the month-to-month subscription) but I still can't open it on my computer... Help!!

Jeanne,
Have you tried to contact Customer Service?

Adobe Illustrator CS6 Won't Open

I have CS6 Master Collection and all of the programs were functioning properly, but now Illustrator wont open. I have a MacBook Pro with OSX 10.9.
When I click to open Illustrator, the icon in the dock bounces once, then stops. The program never displays the loading screen.
Any suggestions?

V8Rotor,
but now Illustrator wont open.
This seems to imply that something bad has happened. The following is a general list which you may go through unless Kurt comes up with something cleverer.
You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

My Adobe Illustrator CS6 is not opening.

My Adobe Illustrator CS6 is not opening. every time I try to open it it gives me this window "To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime." Has anyone comme across this and is there a solution for this I need help please.

Java for Mac OS X v10.6 Update 17

I'm running OS X Yosemite, Version 10.10 My Adobe Illustrator CS6 is not opening. I have install the legacy Java SE 6 runtime, not working

I'm running OS X Yosemite, Version 10.10 My Adobe Illustrator CS6 is not opening. I have install the legacy Java SE 6 runtime, not working
Also when I click on More Info... button I I get support.apple.com website page, which is blank. When I click on the OK button, same result.
I need help with this, is anyone out there experiencing the same phenomena?

How about this one
Apple Java for Mac | MacUpdate
or
Java for OS X 2014-001

InDesign CS6 won't open files

InDesign CS6 won't open some files. No error message, simply returns to previous 'Open...' view. I've tried restarting, rebooting, resetting my InDesign preferences and re-unzipping the original zip file. I can still open previously worked on files, though. (Even in the second folder of unzipped files, it's the same files that I can and cannot open.) Any ideas? InDesign

EditingErin wrote:
Ooh – I just had another look to check that they are CS6 files. The are, but each file size is 0 bytes – think that may be the problem! Thanks again both for responding so quickly. :-)
That sounds like you have the resource fork for a Mac-generated .indd file. Check to see if there is another file with the same name but a real file size in the zip archive. I suspect the "real" file (the data fork) is being unzipped first, then the resource fork is overwriting without warning and you could solve it by extract9ng the files manually.

Illustrator CS6 Freezing when opening existing files. Need Help ASAP.

Hello There,
I have the most current version on Illustrator CS6. When opening files, any file, it freezing and I have to force quit the application. I have deleted the pref file with some luck, it will only work for a short time. I have held shift+cmd+opt and this too will work 1 in 10 time. I've uninstalled illustrator multiple times. no progress. I need a fix not a band-aid. I am on a mac running OS X 10.8.3. Is this a known issue? I have a co-working having the same issues.
Any suggestions??
Aaron

Hi Owen,
tried
Can you please let me know which plug-in it was that you deleted?
I have removing every one that I have and nothing has worked thus far.
I deleted Vector Scribe Studio, FontExplorererX and that is all I had... still nothing.
What did you remove and/or update?
Thank you muchly.

Imovie won't open on mac

imovie won't open on mac
what do I do .... I have clicked force quit as it is unresponsive?
I have shut down computer. Unplugged power for 30 seconds and opened back up still the same problem. Help please!!!

So you don't have the iLife 09 disk either? (Can't remember if that was a separate disk or not).
Hmmm, it'd be better if you had the iLife disk.....
So, first you need to buy Snow Leopard (call Apple, it's the best price there); once you install it, update it to 10.6.8. That will give you the Mac App Store - you need that to buy Mountain Lion (download only, no disks). You will also want to up your RAM memory toa s much as you can - Mountain Lion is somewhat of a memory hog.
If you don't have your iLife disks, then a bootable clone on an external drive is an absolute must have just in case. You should do the first one before you install Snow Leopard just in case. Then, once you're up to 10.6.8 and all your applications are updated 9ncluding iLife, make a new bootable clone before you download/install Mountain Lion. Keep that clone safe just in case you need to revert or something goes wrong (especially if you don't have disks).
Once Mountain Lion is downloaded, first dismiss the installer and find it in your Applications folder. Make a copy of it and put it in a safe place (so you don't need to download it again). Then begin installing; when finished, run Software Update. Hopefully, your iMovie will be updated to the latest version. At that point, I'd make another clone and keep that one updated.
Having said all that, I'm not sure about iMovie not responding now - since you don't have disks, you can't reinstall it, so I don't know if upgrading will work. Normally one should take care of any problems before upgrading, but unless you want to buy a retail iLife 09 or 11 (which is still available online here and there), there isn't much you can do about installing.

My adobe illustrator cc won't open files

Hey every one
When i open Ai file my adobe illustrator cc won't open the but for other file is good like JPG can you tell me how to fix it ??
and thanks

ConK,
Did you use the full three step way?
Uninstall, run the Cleaner Tool, and reinstall?
http://www.adobe.com/support/contact/cscleanertool.html

My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

My adobe photoshop CS6 won't open it says: 'the preferences file is invalid'. HELP!

Please read this and proceed accordingly:
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

emails won't open on Mac but will on laptop and iPhone. On Mac can see the subject heading but the rest is blank in both preview pane and if I try to open the emai. Can anyone help me?

Back up all data. Rebuild the mailbox.

Illustrator CS6 won't open on mac

Similar Messages

Maybe you are looking for