Illustrator Draw WON'T "Send to Illustrator"

I have no idea what the cause of this problem is, but as mentioned in the subject,
when I tap "Send to Illustrator" on my iPad, it works. It sends the project to my
copy of Illustrator on my Mac. The problem is it shows up as a blank canvas and it
has no layers, simply 1 blank layer.
I have tried
restarting Creative Cloud on my Mac
restarting my Mac
Uninstalling and reinstalling the Draw app on my iPad
Updating Illustrator
Yet, when I "Send to Photoshop" it works just fine.
The problem is i need to work with vectors in Ai instead of one flat image in Ps.
Thanks for any help!

Hi,
Is it fixed yet?
My client project files are stuck in Adobe Draw and i can't bring the vector file to Ai!! I thought this is the main purpose of this app and if it can't work whats the point? What is this folder named "Mobile Creations" which saves the Adobe Draw files in it but this folder is not visible in the Library panel, and when you go to file manager in creative cloud assets online, there is no option to download the vector file. At least if there is an option or a way to download this vector file and open it manually in Ai would be a solution for now. So much for the wireless technology and mobile revolution, all i know is i need to get my work done on time. I don't wanna waste my time trying to get this sync thing to work, please provide a way to download and open the vector file in Adobe Illustrator for now. It would help.
Thank you.

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