Illustrator .eps issues.

I have two issues that I'm hoping for some help solving.
I am operating in the newest version of Illustrator and I'm having issues with my .eps files when they are sent to Roland Versaworks or opened in Flexon programs. My printer is telling me that when he opens my .eps art files in Flexon to print on a smaller machine, there is a "black box" covering the entire artwork like a mask. He is having to work extra to remove this mask before printing our customers order. He is telling me this isnt happening in Roland, but I want to make sure it doesn't happen in the future and if it does what I can do about it.
When I open my .eps files in Illustrator or Corel there is not black mask to speak of. It doesn't show in any of the layers.
Still, is there something I can do to prevent it from showing up in my printers programs? Is there a step I'm missing or a step I can incorporate to check the file and make sure its not there? Or is this a Flexon/Illustrator combatiblity issue for the manufacturers?
Roland Versaworks: my .eps art files sometimes open with bits of artwork missing, or the cutline missing. I have calibrated our cutline to Rolands and also Illustrators specifications but there are still instances when it doesnt come through. Any suggestions on what else I can do to avoid these issues? It slows down my companies production time to go back, re check, re apply cut lines(that are already there) and resave the file....
Thankyou in advance!

At times yes, but this is showing up on basic stroke and fill artwork as well, with no dropshadows/transparency effects.

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Preview in Illustrator EPS

I cannot get a preview in Illustrator eps but I can get one in Illustrator.ai. How come? Thanks.

>I typically click on the saved file ( in list view ) and see a thumbnail of the file in Illustrator.
Are you sure you don't mean column view?
What current version; what OS version? Have you been able to do this in several prior versions of Ai and prior OS versions?
I am on 10.4.11 and AICS3, but can't remember it ever working as you describe back to Illustrator 5 and the corresponding Mac OS. Is there a preference I need to set? Can others please confirm or comment on this.
It seems that this is the very issue of the original post and Scott's #1 response. Note that Scott has some credentials with Ai. My earlier comments on Scott's response to Ron's post was in essence that it should work as described by John in #10, and that Scott's explanation for it not working that way seemed to me inadequate. IOW I think Scott can and should have given a better explanation.
Can other users please report wether the Ai eps preview works for you as described in #s 10 & 12, or wether you simply get an Ai Icon in the File > Open dialog from any version of Illustrator.
Thanks,
Al

The difference between photoshop eps and illustrator eps

Before installing snow leopard, Quark Xpress could distinguish between photoshop eps and illustrator eps files when a file needed to be modified. Now all it does is open files in only one item of software (depending on which you have told it to open files in). It's very inconvenient
Anyone got any ideas?

It sounds like you may have assigned EPS files to open in a particular app. That causes anything ending in .eps to open in that app, and the OS ignores the rest of the UTI (Uniform Type Identifiers) data.
About the only way to fix it is to clear the LaunchServices database. Close all running applications. Open the Terminal and copy/paste the following line and press Enter:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchSe rvices.framework/Versions/A/Support/lsregister -kill -r -domain local -domain system -domain user
Close the Terminal and immediately restart. The OS will build a new database based on the installed applications. EPS files created by a particular application should now open in that app.

Illustrator EPS behavior

In an Illustrator file, an object (such as a path, image or an effect) exceeds the defined document size...
The file (saved as Illustrator EPS) is imported into a page layout program...
Should the document size (defined in Illustrator) 'crop' the file or does the object that exits be visible and affect the file's bounding box in the page layout program?
I hope this description is clear.

As I understand it, the EPSF specification does not provide for definition of document page size.
An EPS saved out of Illustrator should not "crop" content to any defined document size.
To your concern regarding page layout applications, a simple test will answer your question. Create a quick AI document with one rectangle inside and one outside the artboard and save as EPS. You'll see that Quark, InDesign, and Pagemaker ignore the artboard bounds (document size).
A clipping mask applied in Illustrator is another matter entirely.

Placing Illustrator EPS Problem

I am trying to import an 6.875 x 10.5 inch document created in Illustrator CS6, saved as an eps, into Indesign CS6. Here is the problem:
The file is lettering for a comic book, so the lettering is randomly occuring on the page. It doesn't spread to the borders of the
of the 6.875 x 10.5 inch page. When I go to place it into Indesign, it comes in cropped to the dimensions of where the actual
lettering fitted on the illustrator page. (for example, if I just had once caption box with text in the middle of the page that was
1x5 inches, the imported eps document will come in as a 1x5 inch eps file.) The problem here is that I can't center it properly
without having to adjust each imported eps and line it up with the page. This is rather diffucult because it has to line up precisely.
I remember this being a problem in CS4 also, but I came to a solution and can't remember what it was.
So my question is, How do I get Indesign to recognize the Illustrator eps as a 6.875 x 10.5 inch document that I can just center
using the align tools? Not sure if it is something in illustrator I need to do.
Any help is greatly appreciated. Thanks!

One other thing. I used to be able to drag the file from "finder" on my mac, directly onto the ID document. It would then automatically place it there. Now when I do, there is the small preview box that comes up. I then have to double click to get the file to come in. Then it just crops it to the "artwork only", not the actually entire crop area. To top it off, once I get the file in, regardless of how, I can't use the align tools to get the file centered. This is really making my workflow counter productive. To have to "cnt + d" instead of just dragging and dropping the files and then using align tools to get everything centered is going to make putting a 200 page book a very long process. I have to be missing something here. I can't believe that these simple things would be removed from ID in the latest version. Basically my work flow is this. Create an ID document and then drag and drop the "tiff" files of the art on one layer. Then doing to the same with the lettered eps files. The reason I don't just use the illustrator file is because when I save an Illustrator file that I simply add lettering on top of the artwork, it makes a 15mb piece of tiff artwork with the illustrator lettering into a 30mb file (if not larger). So I have to remove the art and then save it as an artless file, with just the lettering. I'd be more than happy to hear if anybody has a better way to do this. Illustrator is bloating my files. Once I separate the art and the lettering only files, I am working with the 15mb art and then 350kb eps file of the artwork, instead of working with a 30 plus mb Illustrator file. That starts to seriously make the file size of a 200 page book go up. Thanks

OSX 10.6 does not differentiate between PS or illustrator .eps files

Have other people encountered this problem?
I have found that snow leopard does not differentiate between photoshop and illustrator .eps files in order to double click and open them.
Does anyone know how to correct this?

Hello Chris,
Thanks so much for clarifying about OSX 10.6 opening .eps files in illustrator or photoshop.
I was wondering if you knew out how
to create a droplet that opens multiple PDFs and saves as .gifs.
When I
try to do it, all of the .gifs end up having the same name as the file
that I created the script with, and a "-1" at the end.
Actually
there are two droplets that I want to create (to be able to
drop multiple pdf files):
Portrait/Square
script:
Final thumbnail file to be 51 pixels wide by (x?) pixels
tall
Final thumbnail file should be 72 dpi,
Final
thumbnail file should be flattened(no transparency in white areas),
Final thumbnail file should have a 1 pixel wide Grey border to all
sides
Final thumbnail file should be saved as a GIF file, RGB
Landscape script:
Final thumbnail file to be 65 pixels wide by (x?)
pixels tall
Final thumbnail file should be 72 dpi,
Final
thumbnail file should be flattened(no transparency in white areas),
Final thumbnail file should have a 1 pixel wide Grey border to all
sides
Final thumbnail file should be saved as a GIF file, RGB
Thanks,
Matthew
Date: Wed, 14 Apr 2010 14:48:11 -0600
From: [email protected]
To: [email protected]
Subject: OSX 10.6 does not differentiate between PS or illustrator .eps files
Given EPS files are "really" Illustrator files (Photoshop not being a
vector application), you probably want to make Illustrator the default.
No.
EPS files can be produced and read by many applications.
And most EPS files cannot be read by Illustrator.
Frequently EPS files in particular need to be edited in the application which created them (Freehand vs. AI vs. Quark gradients anyone?).
>

Opening RGB illustrator eps in photoshop

When opening an illustrator eps in photoshop the RGB breakdown changes and doesn't match the original breakdown thats in illustrator. any ideas why?
Thanks
Chris

This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/illustrator
http://forums.adobe.com/community/photoshop

Mail keeps crashing when attaching illustrator .eps files

Whenever I receive or try to attach an Illustrator .eps file, mail crashes. The .eps file is fine, and can be read by CS and CS2 software.
Whenever Mail tries to read the attachment, it seems it can't cope and quits.
Bit of a bummer when I'm a designers and that's what I need to send to clients.
The only way I get around it is by zipping or stuffing it as a stuffit file.
How can I reload Mail or cure the problem?
All ideas welcome

Look at the console logs for any errors that occur at the same time Mail crashes. What do the errors say?

Pdf to eps issue on Illustrator

I'm creating a pdf with Apache FOP in Linux then I need to convert the pdf it into an eps.
I'm trying lot of ways, the only one that seems works is the pdftops. But, when I convert it into Linux in command line
pdftops file.pdf -eps file.eps
This command creates me the eps but when I try to open it in Adobe Illustrator in Windows XP It returns me the error
EAAFD+HelveticaNeueLTStd-MdCnO_99-Identify-H;
Font not found on the system; missing font has been substituted.
1: the fonts han not been substituted2: the eps do not show words inside it is all blank instead of the images
I'm sure that in Windows XP I have all the fonts becouse if I convert the pdf to an eps inside the Adobe Illustrator all works fine and Adobe Illustrator do not show me the fonts issue.
I need to convert the eps via command line in Linux.
And then send it to someone that will open it in Adobe Illustrator.
(I need to do this for lot of reason that I do not want to list here.)
Can you help me?
What I'm doing wrong?

function(){return A.apply(null,[this].concat($A(arguments)))}
praior wrote:
If I open the PDF in illustrator all works fine.
What am I missing here? Open the PDF in Illustrator and save it as an EPS...?

Illustrator CS 5 and eps issues

This past week, I was emailed a series of eps files for a job. I tried opening the files and would always get an error, nothing would open the files. Because of the time sensitive nature of the job, I was given access to the ad agency ftp site. I downloaded all of the eps files and they opened wtih no problems. My question is, does attaching an eps file to an email somehow corrupt the file?

Im most cases no, the worst expected problem is someone on a mac saves a file wihtout the .eps extrension, and then someone on the PC struggles to open this as they do not know what file format something is unless the open the code in a word processor. The other main reason for .zipping a file is fonts, as they will go corrupt, as the resource fork part will nto transfer if you do not zip it.
But yes occasionally a mail server (usually oder ones) can damage a .eps file, so I would always pack a file when emailing, as it does not take that long and can often save you time in the end as the compacting can make it go quicker and meet the minimum mb limit of an email server. .eps files can get very big and that larger the file the more chance of it becoming corrupted during email transmission. In summary zip your files when you email, it will save you time and missing the due date for press.

Can Anyone help with an Illustrator transparency issue?

I created a logo in Illustrator which includes an imported Photoshop psd file with a transparent background. The transparency behaves properly in Illustrator, but as soon as I place it in In Design or open it in photoshop the graphic shows up on a white box/background (the rest of the elements in the logo remain transparent, as they should be). And btw-the greyscale version of this same logo has no transparency issues.

function(){return A.apply(null,[this].concat($A(arguments)))}
it is part of an entire suite of logos that are all vector based Illustrator files
No, it is not. It contains a raster image, so it is not "all vector" regardless of its being assembled in Illustrator.
function(){return A.apply(null,[this].concat($A(arguments)))}
The EPS file will not handle transparency.
EPS supports "transparency" in 1-bit raster objects. It also supports clipping paths, which is how this particular logo would have been handled in earlier times (assuming one insists on the simple grads being raster).
function(){return A.apply(null,[this].concat($A(arguments)))}
What kind of file do you save and place in ID - should be an AI - is it?
InD doesn't really import AI content. It only imports PDF content of an .ai file (if any).
function(){return A.apply(null,[this].concat($A(arguments)))}
I'm on a time crunch
Take Scott's earlier advice. Especially given that you are compiling a collection of (presumably) reuseable logo files, this should be re-created as entirely vector content. That mark should take no more than a few minutes to redraw. Simply by including the raster element (which is primary element, by the way), you are obviating the core advantage of vector artwork (resolution independence) to begin with. So if you insist on that element being raster, then the whole thing might as well be, and your workflow is needlessly convoluted.
JET

Photoshop and AI / EPS issues.

I have a logo in Photoshop thats about 5000x200px.. I go to ("File -> Export -> Render to Illustrator") .. I select "Document Bond" on the dialog that pops up and it saves to my desktop.
Usually it's about 600kbs, but when I drag it over to photoshop file to see if it works... Nothing is there? it comes in like a sharp object with the square and x so I can resize but nothing is visible? it's just white..
Now, can I fix this so my file is an AI file and its transparent and the document actually shows up when I open it in photoshop or illustrator? thanks!
also, if I do, .EPS some things don't get added to the document but somethings are there and it's never transparent?
Any help would be great thank you!
thanks!

OK, Larry. I can recreate the issue. Would have been quicker with a sample file <g>.
In ID when using place, I do not get the problem. It only occurs here if I use copy and paste--something I cannot recall ever using in ID except for helping people.
The reason I asked about the PDF or a printout is I thought the issue was a stictching issue. And it is. In the PDF, the lines show but if you zoom in you will notice the lines never get wider. As well, whether printing from ID or from a PDF, the lines are not there.
The stitching lines are a result of the drop shadow on the letters. This causes a portion of the image to be a bitmap.
The top is the placed AI file in ID. Bottom is the copy & paste.
Take care, Mike

Adobe Support is Aweful: Illustrator Update Issue

Anyone having a problem with Illustrator Up-Dates? After spending about eitht hours with technicians issue is still unresolved. Below are case notes.
Case #0182211411
Updated
Wednesday, April 13, 2011 10:07:34 AM PDT
Opened
Thursday, March 31, 2011 4:45:40 PM PDT
Status
Open - Pending Adobe Response
Product
Adobe Design Premium CS5
Support contract
Adobe Support Program
Subject
Update Failed
Notes & responses
Notes from Customer
Wednesday, April 13, 2011 10:07:34 AM PDT
Issue is not resolved.
Latest technician was a total waste of time. Had not read previous case notes, had me retry procedures that had failed on previous t
hree attempts to work with technicians.
Wanted me to delete and reinstall entire CS5 Suite with a new user account: said it was a Microsoft registry issue, not an Adobe pro
blem. I lose two days of work, and have to reinstall all plug-ins for the entire suite. Asinine for a problem with Illustrator.
How about some competent help for a change? How about repairing Illustrator registry (if that, indeed, is the problem)?
Notes from Customer
Friday, April 1, 2011 3:33:47 PM PDT
Thank you Adobe support for more wasted time, non-solutions, and non-call backs.
Spent 40 minutes on hold yesterday, spoke with a technician who was running through the standard diagnostics, and was disconnected a
fter about five minutes.
Spent about 50 minutes with a young woman this morning who was also unable to do anything. She wanted to uninstall and reinstall the
entire suite, which I declined to do.
Another tech called, and an appointment for 2:00 PM was set up. It is about 3:30 PM, and still no call back.
After researching the issue on non-Adobe sites, I was able to get the Toolkit up-date to work. Illustrator will still not up-date (s
ee attached error messages). I tried uninstalling and reinstalling, same result.
Thanks again for the lack of support!
Dan Clements

Microsoft was very helpful in resolving this issue. There is also an error in Adobe's Cleaner Tool: Microsoft's Installer CleanUp Utility is no longer recommended for anything other than Office, as it may corrupt Windows 7 files, and is not available from Microsoft.
Situation
Apparently the attempted install of Illustrator patch 15.0.2 corrupted some Illustrator, as well as Windows 7 files.
Solution
The solution was to run a Windows 7 [in my case Professional] "in-place up-grade." This essentially reinstalls Windows while retaining all install and other information. Worked flawlessly.
Second step was to run generall follow Adobe CS 5 Cleaner Tool instructions. Illustrator would not totally uninstall, but the error log indicated that the problem was deleting some empty directories. It appears they were write protected [a change an Adobe Tec had me make], so I manually deleted them. Please see note above about Microsoft's Installer Clean-Up Utility: it is no longer available from Microsoft.
On reinstall there were a number of error messages, which did not appear too important. I ran install a second time, then applied up-dates for the next few hours.
All up-dates were successfully downloaded and installed, and the past two days the suite seems to be working fine.
Wrap-Up
Thank you Microsoft and Milenium. Continued thumbs down for Adobe support.

Photoshop/illustrator transfer issues and error

I've transferred my photoshop and illustrator from my old mac to another by using time machine, and I deregistered my old accounts on my old laptop to use it on my new set-up, but unfortunately I keep receiving 150:30 errors. I've tried scouring the internet for solutions, but I can't find a solution. I can't locate my serial numbers for the products either. I've had them for about four years. Could someone please help me with this problem? It's vital that I have these products for my job.

You need to install Adobe products, transferring them will not work. You should be able to find your serial numbers thru your Adobe account online. If you need help getting them, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Why the Finder doesn't make diefference between CS3 illustrator .eps and CS3 Photoshop .eps when I double click on a file?

The finder used to make difference between Illustrator ans Photoshop .eps files except sometomes when these files came from a Windows PC, but now it doesn't work anymore and all .eps files are considereds as Photoshop .eps files.
How can I revert to original default settings?
Thanks. :-)

Prior to Snow Leopard, Mac OS actually remembered what app created a file, and used that app when you double-clicked a file. Now, Snow Leopard goes entirely by the suffix, modified by any particular settings you have made for that file in Get Info.
If you want to recreate the old behavior, there is a third-party package called LaunchCodes that claims to do this.
More information about the removal of the creator code here:
http://www.cultofmac.com/how-snow-leopard-ditched-creator-codes-and-why-it-matte rs/15928

Illustrator .eps issues.

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