Illustrator freezes when trying to "Repair" "Replace" a file

Hi everyone,
First post here...
I just installed Illustrator and Photoshop (CS3) on my PC computer.
When I opened an Illustrator file that has linked images, I clicked on Repair (and Replace separately).
Unfortunately, this is where the screen and application froze. I have to cntrl alt delete and shut down the program.
The weird thing is that i see for a brief second, the window box that i would have to use to select the linked photoshop file.
But it just appears for a hot second and then disappears.
Can anyone help me out?
Much appreciated!!
-K

Jacob Bugge wrote:
buddha777,
You may try a search for the Adobe Illustrator CS3 Settings folder, including hidden files and folders.
You may also try to Ctrl+Alt+Shift during startup (the easy irreversible clearing of some preferences) or to Move the folder (the reversible and more thorough/tedious way)
I would like to clarify something about the more tedious way of resetting the preferences. Trashing the settings folder will reset the preferences but it does more that Command (Control), Option (Alt), Shift (Shift) will also dumb so files that can become corrupt and cannot be reset by holding down those keys when restarting AI.
But just as important the folder itself can be corrupt and anything in it can then be prevented from functioning properly.
Why Illustrator's settings folder is so susceptible to this corruption is an issue that never seems to be address though it might be for the better that it is so susceptible  as it points to problems with fonts and other conflicts you have on your computer much earlier than many other applications.
For instance the problems that Suitcase Fusion 2 had with Illustrator it showed u there first and then later showed u in Photoshop as I recall and then ID.
It was those here on the Illustrator forum that brought the issue to the attention of developer and Thomas Penny who took care of the matter real quick.
So it is not just about it be more tedious as it is often necessary to move or trash the settings folder.

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