Illustrator Help Menu doesn't work

I get an error telling me that in order to access help, I need to be connected to the internet. I AM connected to the internet (otherwise, I would not be able to post this question). How can I fix this bug? All I am trying to figure out is where in the heck "Text Wrap" moved to since I cannot find it under "Window" or "Text," but realizing I have NO access to help in the program suddenly made THAT the bigger issue here. Do I need to trash my preferences file or something? I'm on a Mac, running Mountain Lion, Illustrator CS6.

Text wrap is in the object menu

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