Illustrator hotkey problem

hi folks
so I've had this issue on multiple machines running windows 7 (at work and at home)
the Illustrator hotkeys I've come to rely on "V" or "P" or "A" don't seem to be working properly in CS5 (and CS6?....)
if I hit the "V" key for instance, instead of going to the direct selection tool, I might get a little "ding" noise rejecting me (windows:), or the view dropdown menu might open up....
what's up?  is this a software conflict?  hardware? (I have a wacom at home, but not at work...)
cheers
LML

it only happens after you use the Alt key, as when zooming, right? a bug introduced in CS5 is the culprit, see this thread
http://forums.adobe.com/message/2996063#2996063

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