Illustrator keeps force quitting

HELP! My Illustrator CC keeps force quitting. I have already  uninstalled it and reinstalled it - not working. Somebody help me please. I am using Mac Yosemite. I tried to call adobe and I can't get anyone on the phone or live chat on here. Thank you in advanced.

Okay, I'll just want to let you know that I chatted with the support.
We did the following:
- Quit the Creative Cloud App.
- Deinstall Illustrator (the preferences included)
- Make a new user and log in there
- Download Illustrator: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools
     (and also the newest Update. You can find it on this side too)
- Install Illustrator
- Change the user and try if it works.
At this point I left the conversation because the problem was gone. BUT then I deleted the test account and started the Creative Cloud App again.
After this the problem appeared again!
I just rebooted my computer and with it the Creative Cloud App started automatically. Till now I don't have problems anymore. Hope that won't change.

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