Illustrator Licensing?

I have Illustrator cs3....actually the whole cs3 package...I got it a year and a half ago and installed it on my mac using volume registration key.
I would like to know if its possible to get the software onto my new desktop pc? I need to be able to work from both os in my line of work and need to what the suite on the pc.
So I ask how would i go about getting my suite onto the pc without having to buy a new license?

It can be done as far as I know, I think you will loose your Mac license though and there may be a small charge (HA!) from Adobe to do it. Sadly because we are now on CS4 I don't think they will just do a transfer, they will require you to upgrade to CS4 (paying that charge) and get transfer it from a MAC to a PC license.
Either way you need to call Adobe.
Regards
Paul

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    =O====== M/10.1.82.76 2010-09-03+16-49-58.699 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
    0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0005 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0006 [I] 00000018
    0007 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-03+16-50-00.963 ========
    =O====== M/10.1.82.76 2010-09-03+16-54-03.398 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\FP_AX_CAB_INSTALLER.exe" /RegServer
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-03+16-55-50.827 ========
    =O====== M/10.1.82.76 2010-09-03+17-03-22.827 ========
    0000 [I] 00000010 "C:\Users\Shelby\Desktop\uninstall_flash_player.exe" -force 
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001018
    0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
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    0006 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
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    0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0009 [W] 00001021
    0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0011 [W] 00001018
    0012 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
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    0014 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0015 [W] 00001019
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    0018 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0019 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0020 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0021 [W] 00001021
    0022 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0023 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0024 [W] 00001036 Software\Opera Software/Last CommandLine 2
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    0027 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.1.82.76 2010-09-03+17-03-29.547 ========
    =O====== M/10.1.82.76 2010-09-03+17-04-00.395 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.2\FP_AX_CAB_INSTALLER.exe" /RegServer
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0008 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0009 [I] 00000018
    0010 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-03+17-05-00.033 ========
    =O====== M/10.1.82.76 2010-09-03+17-19-22.970 ========
    0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
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    0006 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe 5
    0007 [I] 00000018
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    0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0013 [W] 00001021
    0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0015 [W] 00001018
    0016 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
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    0018 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0019 [W] 00001019
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    0022 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0023 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0024 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0025 [W] 00001021
    0026 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe 5
    0027 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0028 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0029 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0030 [W] 00001036 Software\Opera Software/Last CommandLine 2
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    0032 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.1.82.76 2010-09-03+17-19-27.153 ========
    =O====== M/10.1.82.76 2010-09-03+17-19-36.256 ========
    0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
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    0010 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0011 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0012 [W] 00001021
    0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0014 [W] 00001018
    0015 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
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    0022 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0023 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0024 [W] 00001021
    0025 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe 5
    0026 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0027 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0028 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0029 [W] 00001036 Software\Opera Software/Last CommandLine 2
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    0031 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.1.82.76 2010-09-03+17-20-06.353 ========
    =O====== M/10.1.82.76 2010-09-03+17-20-15.075 ========
    0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
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    0021 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0022 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0023 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0024 [W] 00001021
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    0026 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0027 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0028 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0029 [W] 00001036 Software\Opera Software/Last CommandLine 2
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    0031 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.1.82.76 2010-09-03+17-20-19.402 ========
    =O====== M/10.1.82.76 2010-09-03+17-20-50.937 ========
    0000 [I] 00000010 "C:\Users\Shelby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PM8HC7XP\install_flash_player_ax[1].exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
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    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-03+17-21-01.931 ========
    =O====== M/10.1.82.76 2010-09-03+17-21-25.035 ========
    0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil10i_ActiveX.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
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    0016 [W] 00001018
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    0023 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
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    0028 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0029 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0030 [W] 00001036 Software\Opera Software/Last CommandLine 2
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    =X====== M/10.1.82.76 2010-09-03+17-21-32.290 ========
    =O====== M/10.1.82.76 2010-09-03+17-30-36.946 ========
    0000 [I] 00000010 "C:\Users\Shelby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\PM8HC7XP\install_flash_player_ax[1].exe"
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    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-03+17-30-46.505 ========
    =O====== M/10.1.82.76 2010-09-03+17-31-08.854 ========
    0000 [I] 00000010 "C:\Users\Shelby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ED4ZIGS3\uninstall_flash_player[1].exe" -force 
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    0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
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    0016 [W] 00001019
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    0019 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0020 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0021 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0022 [W] 00001021
    0023 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0024 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0025 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0026 [W] 00001036 Software\Opera Software/Last CommandLine 2
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    0028 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.1.82.76 2010-09-03+17-31-16.969 ========
    =O====== M/10.1.82.76 2010-09-03+17-39-42.553 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-03+17-39-44.186 ========
    =O====== M/10.1.82.76 2010-09-04+05-12-34.099 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
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    =X====== M/10.1.82.76 2010-09-04+05-12-36.134 ========
    =O====== M/10.1.82.76 2010-09-05+00-45-05.133 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
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    =X====== M/10.1.82.76 2010-09-05+00-45-06.319 ========
    =O====== M/10.1.82.76 2010-09-05+00-46-14.020 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.3\FP_AX_CAB_INSTALLER.exe" /RegServer
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    =X====== M/10.1.82.76 2010-09-05+00-52-53.435 ========
    =O====== M/10.1.82.76 2010-09-05+00-55-17.705 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.4\FP_AX_CAB_INSTALLER.exe" /RegServer
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    =X====== M/10.1.82.76 2010-09-05+00-55-28.659 ========
    =O====== M/10.1.82.76 2010-09-05+00-58-35.296 ========
    0000 [I] 00000010 "C:\Users\Shelby\Desktop\uninstall_flash_player.exe" -force 
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    =X====== M/10.1.82.76 2010-09-05+00-58-52.149 ========
    =O====== M/10.1.82.76 2010-09-08+17-36-47.922 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
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    =X====== M/10.1.82.76 2010-09-08+17-36-49.302 ========
    =O====== M/10.1.82.76 2010-09-08+17-42-00.833 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player.exe"
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    =X====== M/10.1.82.76 2010-09-08+17-42-23.162 ========
    =O====== M/10.1.82.76 2010-09-16+17-05-20.801 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
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    =X====== M/10.1.82.76 2010-09-16+17-05-32.083 ========
    =O====== M/10.1.82.76 2010-09-16+17-06-07.755 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.5\FP_AX_CAB_INSTALLER.exe" /RegServer
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    =X====== M/10.1.82.76 2010-09-16+17-08-05.513 ========
    =O====== M/10.1.82.76 2010-09-16+17-17-38.294 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
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    =X====== M/10.1.82.76 2010-09-16+17-17-39.607 ========
    =O====== M/10.1.82.76 2010-09-16+17-17-59.746 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.6\FP_AX_CAB_INSTALLER.exe" /RegServer
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    =X====== M/10.1.82.76 2010-09-16+17-18-08.693 ========
    =O====== M/10.1.82.76 2010-09-16+17-24-06.519 ========
    0000 [I] 00000010 "C:\Users\Shelby\Desktop\uninstall_flash_player.exe" -force 
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    =X====== M/10.1.82.76 2010-09-16+17-24-11.065 ========
    =O====== M/10.1.82.76 2010-09-16+18-07-47.138 ========
    0000 [I] 00000010 "C:\Users\Administrator\Downloads\install_flash_player_ax.exe"
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    =X====== M/10.1.82.76 2010-09-16+18-09-41.723 ========
    =O====== M/10.1.82.76 2010-09-16+18-19-28.376 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
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    =X====== M/10.1.82.76 2010-09-16+18-19-30.942 ========
    =O====== M/10.1.82.76 2010-09-16+18-20-44.539 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.7\FP_AX_CAB_INSTALLER.exe" /RegServer
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    =X====== M/10.1.82.76 2010-09-16+18-20-50.633 ========
    =O====== M/10.1.82.76 2010-09-16+18-21-27.974 ========
    0000 [I] 00000010 "C:\Users\Administrator\Desktop\uninstall_flash_player.exe" -force 
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    =X====== M/10.1.82.76 2010-09-16+18-21-33.503 ========
    =O====== M/10.1.82.76 2010-09-16+18-28-39.531 ========
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    =X====== M/10.1.82.76 2010-09-16+18-28-41.602 ========
    =O====== M/10.1.82.76 2010-09-16+18-28-54.797 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.8\FP_AX_CAB_INSTALLER.exe" /RegServer
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    =X====== M/10.1.82.76 2010-09-16+18-29-42.452 ========
    =O====== M/10.1.82.76 2010-09-16+18-31-51.478 ========
    0000 [I] 00000010 "C:\Users\Administrator\Desktop\uninstall_flash_player.exe" -force 
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    =X====== M/10.1.82.76 2010-09-16+18-31-56.012 ========
    =O====== M/10.1.82.76 2010-09-16+18-32-54.352 ========
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    =X====== M/10.1.82.76 2010-09-16+18-33-03.243 ========
    =O====== M/10.1.82.76 2010-09-16+18-36-23.616 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.9\FP_AX_CAB_INSTALLER.exe" /RegServer
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    =X====== M/10.1.82.76 2010-09-16+18-36-30.723 ========
    =O====== M/10.1.82.76 2010-09-16+18-36-38.436 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.10\FP_AX_CAB_INSTALLER.exe" /RegServer
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    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-16+18-36-44.370 ========
    =O====== M/10.1.82.76 2010-09-16+18-39-29.570 ========
    0000 [I] 00000010 "C:\ProgramData\NOS\Adobe_Downloads\install_flash_player_ax.exe" -install
    0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0005 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0006 [I] 00000018
    0007 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-16+18-39-30.767 ========
    =O====== M/10.1.82.76 2010-09-16+18-39-43.457 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.11\FP_AX_CAB_INSTALLER.exe" /RegServer
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-16+18-39-51.019 ========
    =O====== M/10.1.82.76 2010-09-16+20-47-27.794 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.12\FP_AX_CAB_INSTALLER.exe" /RegServer
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-16+20-48-15.991 ========
    =O====== M/10.1.82.76 2010-09-16+22-54-46.571 ========
    0000 [I] 00000010 "C:\Windows\Downloaded Program Files\CONFLICT.13\FP_AX_CAB_INSTALLER.exe" /RegServer
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10i.ocx
    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10i.ocx 80070005
    =X====== M/10.1.82.76 2010-09-16+22-55-01.514 ========
    =O====== M/10.2.161.22 2010-09-16+23-10-34.391 ========
    0000 [I] 00000010 "C:\Users\Administrator\Desktop\flashplayer_square_p1_32bit_activex_091510.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10j.ocx
    0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe
    0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.dll
    0006 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10j.ocx 80070005
    0007 [I] 00000018
    0008 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10j.ocx 80070005
    =X====== M/10.2.161.22 2010-09-16+23-10-43.826 ========
    =O====== M/10.2.161.22 2010-09-16+23-10-47.528 ========
    0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil10j_ActiveX.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001018
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0005 [W] 00001019
    0006 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe 5
    0007 [I] 00000018
    0008 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe 5
    0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0013 [W] 00001021
    0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0015 [W] 00001018
    0016 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0017 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0018 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0019 [W] 00001019
    0020 [W] 00001020
    0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0022 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0023 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0024 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0025 [W] 00001021
    0026 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0027 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0028 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0029 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0030 [W] 00001036 Software\Opera Software/Plugin Path 2
    0031 [W] 00001036 Software\Opera Software/Plugin Path 2
    =X====== M/10.2.161.22 2010-09-16+23-10-52.091 ========
    =O====== M/10.2.161.22 2010-09-16+23-11-54.475 ========
    0000 [I] 00000010 "C:\Users\Administrator\Desktop\flashplayer_square_p1_32bit_activex_091510.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10j.ocx
    0004 [W] 00001024 C:\Windows\system32\Macromed\Flash\Flash10j.ocx 183
    0005 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe
    0006 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe 183
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.dll
    0008 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash10j.ocx 80070005
    0009 [I] 00000018
    0010 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash10j.ocx 80070005
    =X====== M/10.2.161.22 2010-09-16+23-12-00.618 ========
    =O====== M/10.2.161.22 2010-09-16+23-12-04.756 ========
    0000 [I] 00000010 "C:\Users\Administrator\Desktop\flashplayer_square_p1_32bit_activex_091510.exe"
    0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash10j.ocx
    0004 [W] 00001024 C:\Windows\system32\Macromed\Flash\Flash10j.ocx 183
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    0006 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe 183
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    0008 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.dll 183
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    =X====== M/10.2.161.22 2010-09-16+23-13-53.308 ========
    =O====== M/10.2.161.22 2010-09-16+23-13-49.958 ========
    0000 [I] 00000010 "C:\Users\Administrator\Desktop\flashplayer_square_p1_32bit_activex_091510.exe"
    0001 [E] 00001011
    =X====== M/10.2.161.22 2010-09-16+23-13-54.075 ========
    =O====== M/10.2.161.22 2010-09-16+23-13-57.393 ========
    0000 [I] 00000010 "C:\Users\Administrator\Desktop\flashplayer_square_p1_32bit_activex_091510.exe"
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    0004 [W] 00001024 C:\Windows\system32\Macromed\Flash\Flash10j.ocx 183
    0005 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe
    0006 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.exe 183
    0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.dll
    0008 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashUtil10j_ActiveX.dll 183
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    =X====== M/10.2.161.22 2010-09-16+23-14-02.906 ========

    Hi, This would be my suggestion. Start another thread, vary the subject some so anyone helping would not get the threads mixed up. DON'T include the Install log. Copy and Paste the info prior to that. The Install log makes the thread way too long and I had to page to the bottom just to reply for the first time. I can't imagine doing that more than once.
    Someone else may have different advice and that is fine, but this is my suggestion.
    Thanks,
    eidnolb

  • Is there an issue with sending out invites today?

    I have been trying to add a new seat for an individual Illustrator license and sent out three invites and none of them has come through. Its been a few hours since the first one went out. I verified the email address and checked the junk mail folder but nothing it showing up. I revoked the original request and resent with the same results. Any issues that Adobe is aware of? 

    Hi Dave,
    I went ahead and gave Vincent one of the reserved licenses I mentioned due to timing. That invite went fine. I'm still unclear why we can't sucessfully add a new seat and have these invites go out. We will have more request coming soon and I'd like to know what we need to do.
    Here are the steps I perfrom when adding a new seat for a new team member:
    -As a plan administrator, log into the Console
    -Under manage your team, Scroll to the bottom and click on the Add a Seat button
    -A new Invite User feild is generated and I select the app from the drop down menu.
    -I add the new users email address and click on Invite User button
    -A popup asked for the users frist and last name and I can also add a personal message.
    -Click Send.
    At this point I would expect the user to get the email with in a few minutes and at the same time an email is sent to CDW and a Invoice is generated for payment.
    Thisis what we have understood as the proper way to add new seats. Does this sound correct to you? Or are we doing something incorrectly? I also still wonder if the license we have not distributed to staff is some how related to the invite not sending.
    -Michael

  • I had to get a new hard drive and now illustrator says i need to reactivate by license - when I go to do it over the phone i get a recording saying my reactivation number is invalid

    I had to get a new hard drive, now illustrator says my license is expired and I have to get reactivated.  When I used the phone support and entered in all the numbers, a recording comes up saying that my reactivation numbers are invalid.  What can I do so I can start working again in illustrator

    Where did you purchase illustrator. It sounds like it was from a shady dealer. I would contact Adobe and see what you can do.

  • My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told I had reached the maximum number of licenses

    My hard drive failed and during the setup of Illustrator CS4 on my new hard drive/pc, I was told that the maximum # of licenses for my serial number had been reached and so I am unable to install Illustrator on my working computer.  This happened a couple of years ago and I called Adobe and they were able to 'reset' things but I don't see any way to talk to someone now to resolve this problem.  BTW, I have the failed hard drive slaved in my new computer and am able to access files and such things, but have no way of uninstalling the Illustrator on my old drive.  How do I fix this issue?

    Contact Adobe Support thru chat and ask them to reset your activations.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Activate / Deactivate Illustrator CS3 - Volume License

    Hi Guys,
    Well to start this topic, I must say I have never received such poor support for software as I have "received" from Adobe Chat Support team..
    The case is as follows;
    We have a volume license for Adobe Illustrator CS3 and haven't used it since somwhere before 2010. In 2010 we have moved to another city with our company. Therewith also renewing all hardware for our stylists. For over 5 years we haven't used Illustrator CS3, so we never thought about de-activating the software before getting rid of the old hardware. Since a couple months we have a new manager on the styling department, whom wants to introduce Illustrator again. Since all the stylists will need to be trained again for Illustrator, we'd like to do this in the CS3 version before upgrading to CC or CS6.
    So the issue that comes up, is that I cannot activate the software, because the serial number that I've received many years ago, when buying the volume license, has been used too many times. This is because it was never deactivated on the old hardware.
    The only option I had was to contact Support via Chat or Phone. Since I like to keep track on what have been said by both parties, I decided to go for the chat option..
    If any of the Adobe Staff is reading along, the case number is 0215516123.
    In a nutshell; If you have a retail version of a discontinued product with adobe, they can reset the activation count without any problems. If you buy bulk and have volume license, it all comes to this; please upgrade to the latest version.. There is nothing we can do for you..
    Here is the complete chat log with 2 employees of Adobe, who are just not willing to help in ANY way.. I must say this really tested my patience and counting to ten skills..
    Still looking for a solution tho, so any help is appreciated highly!
    Thanks in advance!
    =============================================================
    Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
    You are now chatting with Naveen.
    07:31:27
    Naveen:
    Hello. Welcome to Adobe Customer Support.
    07:31:32
    ME:
    Hi Naveen, did my previous message come thru?
    07:31:35
    Naveen:
    I'll be glad to help you with your issue today.
    Your chat transcript will be sent to at the end of your chat.
    07:32:28
    ME:
    that would be great!
    07:34:19
    Naveen:
    May i know the operating system you are using?
    07:34:25
    ME:
    W7 and W8
    07:37:07
    Naveen:
    I am sorry to inform you but the CS3 is not compatible with windows 7 and 8.
    07:37:24
    ME:
    What do you mean? The software works fine on W7 and W8
    07:37:50
    ME:
    The issue I have is that from the 11 licenses that i've got, I got only 2 to activate
    07:39:03
    ME:
    and thats probably because the old computers that we're phased out in 2010 had illustrator cs3 running on them. But since we didn't use it back then, we never thought about deactivating them.. Now the new styling manager wants to start working with Illustrator again, but I have the activation issue.
    07:40:21
    Naveen:
    I am sorry but the CS3 is not compatible with windows7 and 8
    07:41:22
    ME:
    How can you say that, it works fine on all of them.. 2 that have been succesfully activated and the other resigning ones are working fine on the 30 day trial.. We will be upgrading them sometime this year to CC or CS6. But for now we need to be able to activate the ones we have..
    07:42:52
    ME:
    Your file was successfully uploaded: cs3.jpg.
    07:43:01
    ME:
    Have a look for yourself
    07:43:09
    Naveen:
    I have
    07:43:25
    Naveen:
    http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
    07:43:41
    Naveen:
    Please look the tech specs for the CS3
    07:44:06
    ME:
    I have, so lets say I want to activate them over XP I have the Same issue, please help me resolve this issue
    07:46:02
    Naveen:
    May I take the serial number please?
    07:46:10
    ME:
    [removed by moderator]
    07:47:06
    Naveen:
    Its a Volume license serial number, We need to transfer the chat to AVL team.
    Please wait while we connect you to a representative.
    You are now chatting with 'Deepti'
    07:47:19
    ME:
    Thats fine by me
    07:47:40
    ME:
    Hi Deepti
    07:48:08
    Deepti:
    Hi,welcome to Adobe Support!
    07:48:33
    ME:
    Thank you! Can you read the conversation back between me and Naveen?
    07:50:51
    Deepti:
    Sure.
    07:51:37
    ME:
    Great
    07:51:49
    ME:
    I hope you can help me resolve this
    07:52:30
    Deepti:
    So you are facing issues with CS3 license , right?
    07:52:49
    ME:
    yes I could only activate 2 of the 11
    07:53:58
    Deepti:
    I  would have loved  to help you in getting these license activated however, we are not supporting CS3 anymore. This is a very old version of Creative suite that you have.
    07:55:44
    ME:
    I know that, but it is a license we paid for and still are i title to use according to the license rights.. And as I said, we have the intention to upgrade them this year to the latest CC or CS6 version. But we need to start somewhere again and still have these licenses. I work for 3 companies in the group I work for. And 2 of them have all of the latest versions available. This company is a little behind on things, but we do need your help to get further..
    08:03:06
    Deepti:
    I would have helped if it would  have been cs6 or CC. This is an obsolete product and we are not supporting it anymore. You can refer to forums.
    08:03:46
    ME:
    How will the forums help me on activating licenses.. I'm not asking for product support, I'm asking for license activation support, for licenses that we have paid for!
    08:04:53
    ME:
    Clearly it is only some reset button you have to use to empty out the registration/activations from before 2010.
    08:05:33
    ME:
    To show we are trying to keep up to date with licenses and latest versions you can see the volume licenses registered to
    08:06:05
    ME:
    I really don't understand the mindset where you don't help out a paying customer
    08:06:22
    Deepti:
    I am sorry but we don't have any reset button for volume licenses.
    08:07:23
    ME:
    It was ment figurely.. There must be something you can do to help? I get the feeling that the support you are "giving" only means getting customers to pay more for the latest versions.
    08:07:50
    ME:
    which as said we will upgrade somewhere this year.. But my stylists need training first
    08:08:03
    ME:
    Hence thats what we need to activate them for right now
    08:08:52
    ME:
    We paid for the license and are in title to use them.. But you are blocking that right now..
    08:09:09
    ME:
    Which is totally outrageous
    08:11:33
    Deepti:
    Yes you are entitled to use them. You have the serial key. You can install the product and use it till the time you want. It's just that Adobe has stopped providing support for obsolete versions.
    08:12:49
    ME:
    I understand, but since I cannot activate them over the internet It only works for 30 days... The connection is fine, the serial is volume licensing.. But adobe says no sorry cannot activate because of too many activations.. And I only used 2 out of 11.. So please provide me a solution!
    08:22:05
    Deepti:
    I am so sorry but there is nothing that I can do . I mean I don't have any deactivation button that I could use to deactivate the license for you.
    08:23:22
    ME:
    So what happens when a customer has CS6 and the hardware was disposed of, on which CS6 was installed and wasn't deactivated? He buys new hardware and has the same problem as I currently have.. What do you tell that customer? I'm sorry there is nothing we can do for you? I really doubt that..
    08:30:23
    Deepti:
    CS6 version is  still in the support boundary hence, if there is any activation issue that you are facing with CS6 , we would be supporting you for that.
    08:31:38
    ME:
    Wow.. I have never ever experienced such poor support for software as I have today with you from Adobe.. This is really dissapointing, especially if you spend that much money on licenses to be compliant..
    08:32:26
    ME:
    So please tell me, what options do I have to make this work?
    08:51:01
    ME:
    It would be appreciated if you can answer my question?
    08:59:50
    Deepti:
    I am sorry but this is out of support boundary. You can refer to the forums , I am sure you will find some information related to the activation queries.
    09:01:22
    ME:
    I am reading on the support forums that support of adobe needs to clear the current activations..
    09:01:34
    ME:
    Only you @ adobe can do that
    09:02:28
    ME:
    You should be able to tell me how many activations of the CS3 illustrator are currently done in the licensing portal
    09:02:37
    ME:
    and you should also be able to clear them!
    09:03:00
    ME:
    https://forums.adobe.com/thread/441285
    09:03:17
    ME:
    https://forums.adobe.com/thread/1324890
    09:05:40
    ME:
    Manish-Sharma (in answer to Leonardophoto) It might have not got deactivated properly from your old computer hence contact Adobe Support to get the count of activation resetted.
    09:05:59
    ME:
    everywhere I look I need you from Support to reset the count of activations..
    09:06:05
    ME:
    So please help me with this
    09:10:15
    Deepti:
    I would have not kept you waiting for so long if I would have the option to deactivate your license key.
    09:11:09
    ME:
    Then how come Jeff A Wright (your collegue) refers to this in every post he makes on the forums regarding activation/deactivation reset count settings..?!
    09:12:23
    Deepti:
    That is for retail licenses.
    09:13:00
    ME:
    Wow, so as a customer who buys bulk there is no solution?
    09:14:23
    Deepti:
    There is no such problem that the Volume license customers face.
    09:21:26
    ME:
    So now your saying that my problem doesn't excist?

    I have the following link to offer but I do not know if it leads to a solution for you...
    Adobe Licensing Website | Serial numbers | Orders | Accounts

  • I am running CS6 on a 2014 21" IMac version 10.9.5.  I have an earlier version of Illustrator on CS4.  When launching the CS$ Illustrator the message says "License for this product has stopped working".  What can I do to get this to work?

    I am running CS6 on a 2014 21" IMac version 10.9.5.  I have an earlier version of Illustrator on CS4.  When launching the CS4 Illustrator the message says "License for this product has stopped working".  What can I do to get this to work?

    Mylenium,
    Before downloading CS4 again, how do I uninstall the versions that are currently on my Mac?
    Many thanks for your help!

  • Illustrator cs4 license problems no solutions have worked

    i have cs4 illustrator. Imac running mavericks. get error code 150:30. I have reviewed the adobe information. no sollution works. I do not have flexnet folder- don't know why. I can't find it on any old computer either as some have. I downloaded the launcher, tried terminal, went to sudo command, dragged icon of liceneRecoverylauncher program, and get a syntax error. nothing happens in termainl. The other solutions are too draconian, not likely to work, or not applicable. THis is very, very irritating. if there were another product from another provideer, I would abandon adobe for it, but there isn't. I've shelled out many hundreds of dollars for 2 licenses for illustrator, can't use anything. very, very irritating.

    ason,
    Thanks for asking.
    Do you mean reinstall with the cds?
    I have not. Is there a way I can talk with someone? I don't really even know how useful this license will be. The computer I'm using now is probably not the one on which cs4 was originally installed. That computer died, and I cloned it/migrated its programs, etc. to a newer one, using a time machine back up. This new comuter is running Mavericks. Surely the original OS was pre Mavericks.  The present computer also has no CD drive. The Cs4 package I have (on my hard drive)  is version 14.0.0 copyright 1987-2008.  I do not know if this is as installed out of the box, or possibly upgraded through the internet over time.
    There is an uninstall program also on my hard drive.
    But, I do not have a disk drive on this mac. I have another mac networked, and it has a cd drive- not sure I can access that, probably I can.
    My first question is, is the version of cs4 compatible any longer with my mac hardware and Mavericks?
    If not, then I don't want to go through all of this trouble- it's very frustrating. I'd rather bite a bullet and get a paid upgrade, I suppose, and install it cleanly?
    But If it is, then I would try.
    If I'll need an upgrade anyhow, and if that would require downloading, and paying a fee, etc., and then all would be fine, then, i'd rather skip to that step, although, I'd of course like to spend as little money as I need to, but, on the other hand, my time is valuable to me also,
    I also don't recall whether I had a two machine license or not. We were able to use it on two machines, I think I had such, but perhaps we were running them non-simultaneously, or something else, I do not know. I only see one box of cds on the shelf, so, probably didn't buy two boxes.
    I don't even know to whom to ask these questions. I would like to be able to phone someone, but can't find any such number.
    so, I look forward to your reply, if you would know.

  • Illustrator is trying to make me license it

    I have been successfully using Illustrator CS6 for the last 9 months through Creative Cloud. Now it says I have to "Join now" or "License this software". I am already paying every month, why can't I use it. Photoshop CS6 works fine.

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

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