Illustrator opens fine...then crashes when I click on anything. HELP!!
Ilustrator CC launches fine, and I can open files normally. But the second I click on any element (text, graphic, anything) the program crashes. This started happening last night, out of the blue, and now I am completely unable to work on any files whatsoever. I am working on an iMac v10.8.5. I am updated to the latest version of Cloud. I tried re-installing Illustrator just to see if that would help, but no such luck. I have a crash log that I can paste here if anyone wants to take a look. Thanks in advance for any help, I am desperate!!
This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/illustrator
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Work is lost after illustrator freezes and then crashes when copying over to photoshop
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afrill,
It seems that you file has become corrupted.
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way.
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error -occurred-pdf2dtp-file-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-ill ustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator -files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html -
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Host Name: George-Kelley-Paul-Holjes-Computer.local
Date/Time: 2006-02-27 10:56:54 -0600
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 1.3.2 (312.5)
PID: 602
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xa2fbffa0
Thread 0 Crashed:
0 libobjc.A.dylib 0x908611e8 objc_msgSend + 0x8
1 com.apple.Safari 0x0000b960 0x1000 + 0xa960
2 com.apple.Safari 0x0000b65c 0x1000 + 0xa65c
3 com.apple.Safari 0x0000b508 0x1000 + 0xa508
4 com.apple.Foundation 0x90a5f0e8 -[NSSet makeObjectsPerformSelector:] + 0xa4
5 com.apple.AppKit 0x92ea1d20 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 0x358
6 com.apple.AppKit 0x92f360c4 old_loadNib + 0xf4
7 com.apple.AppKit 0x92eeaa68 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 0x35c
8 com.apple.AppKit 0x92f698f8 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 0x9c
9 com.apple.AppKit 0x92f7b0f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 0x174
10 com.apple.AppKit 0x92f69760 NSApplicationMain + 0x174
11 com.apple.Safari 0x00007fc4 0x1000 + 0x6fc4
12 com.apple.Safari 0x00054944 0x1000 + 0x53944
Thread 1:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c15e8 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c5d74 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d1b8 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45dbc -[NSRunLoop run] + 0x4c
6 com.apple.WebKit 0x94ff3124 +[WebFileDatabase _syncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a510 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
PPC Thread State:
srr0: 0x908611e8 srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x44000444 xer: 0x20000002 lr: 0x0000b960 ctr: 0x908611e0
r0: 0x0000b94c r1: 0xbffff9e0 r2: 0x01817600 r3: 0xa2fbffa0
r4: 0x908c3c38 r5: 0x00100000 r6: 0xa01c0dcc r7: 0xa01c0dcc
r8: 0xa01c0dcc r9: 0x00000001 r10: 0x00000001 r11: 0x000ce1b4
r12: 0x908611e0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x003386b0 r17: 0xa2eaa70c r18: 0xa2e9a70c r19: 0xa2eaa70c
r20: 0xa2eaa70c r21: 0x00000000 r22: 0xa2ea19c8 r23: 0xa2eacda0
r24: 0xa2e70078 r25: 0x00346320 r26: 0x000d9b58 r27: 0x00100000
r28: 0x0033ff20 r29: 0x000d65dc r30: 0x000d0000 r31: 0x0033fea0
Binary Images Description:
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hello!!! i've just updated osx to 10.8.5 and itunes to 11.1.1 when i open itunes it crashes continuously!!! pls help!!!
Asking me what I think is not what really matters here. What do you think? Do you want to wait for another update to iTunes in order to sync or backup your iPad again? That could be weeks down the road - no telling when it may be updated.
Why dont you go through this support article and see if any of this stuff helps you? The article is for Windows users.
http://support.apple.com/kb/TS1538
Here is something very simple to try. Quit iTunes and restart your computer. Then restart your iPad and try to sync/connect again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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