Illustrator pdf issue

When attempting to open a pdf in Illustrator CS2 (old I know, only one I have), it greys out the window and never opens the typical box where I select the page. Pressing the escape button returns to an empty illustrator window, but it doesn't open the file. I've repaired and reinstalled. Help please?

It may be a problem with the file itself ( i.e., incomplete save, corrupt, some sort of security ). If you have Acrobat hanging around, try opening the PDF using that and then Save As > EPS ( or Postscript ). Then open the EPS in Illustrator. Let us know if that works.

Similar Messages

I need help convincing my workflow administrator on Illustrator PDF presets.

I need help convincing my workflow administrator on Illustrator PDF presets.
I work at a company which prints folding cartons, pressure sensitive labels, and film packaging. Esko Automation Engine 12 is our primary workflow. We use PDF files saved directly out of Illustrator as the primary file format. At times, the size of an art file can get fairly bloated from scaled images, effects, transparency, etc. The workflow and Ilustrator have a hard time dealing with the file size. It has been suggested to use the "export" function under the File Menu and save the art file as a "normalized PDF". I honestly believe Distiller isn't even remotely involved when you do this. I tried to make the case to use the settings in the dialog box which appears when you save a PDF out of Illustrator. I know for a fact that this dialog box isn't any different from what you see in Distiller. From my years of experience with Kodak Prinergy, I know things like bicubic downsampling, etc. will not hurt the file. The workflow administrator thinks otherwise. Can anybody point me in the direction of Illustrator PDF presets that would convince him otherwise?

Brian,
What is somewhat confusing in your post is your mentioning a capability to export PDF from the File Menu as a normalized PDF file. There is no such option in Adobe Illustrator, at least as it comes directly from Adobe. You may use the File=>Save As dialog to save the file as a PDF file, but PDF is not an option under File=>Export. Furthermore, in terms of the .joboptions provided by Adobe, there is no Normalized PDF joboptions settings.
You mention Esko. Is it possible that you have one of Esko's products installed that provides proprietary plug-ins to Adobe Illustrator? If so, that may be the source of this Normalized PDF option. Maybe some other participant in the is forum knows more about that, but at Adobe, we don't (for better or worse).
You mention problems with file bloat due to “scaled images, effects, transparency, etc.” Are you referring to the Illustrator .AI files or to PDF files created from same? If the issue is the .AI file size, the only thing you can do to fix that is to uncheck the save as compatible PDF file option when saving .AI. In terms of PDF files from Adobe Illustrator:
(1) Scaled images should not add anything to a PDF file size unless you take such images and attempt to upres them in Photoshop prior to creating PDF. There really is no benefit to be achieved by such upresing of the images; any competent RIP can do that itself just as well as Photoshop.
(2) Transparency only adds to the PDF file size if you create PDF with transparency already flattened, or what I would better describe as ruined. Flattening transparency often causes large raster bitmaps and/or very complex groups of vector objects to be created to simulate transparency in an opaque imaging model (such as is supported by PostScript).
You obviously need to produce PDF that can be accommodated by the rest of your workflow. Since we don't know what that is and whether it conforms to current best industry practices, we cannot make an absolute recommendation for you.
However, generally speaking, the most reliable PDF print publishing workflow would generally require that you create PDF/X-4 using the PDF/X-4 PDF preset from Adobe Illustrator (or for that matter, from InDesign as well). PDF/X-4 supports full ICC color management (including spot colors), the entire PDF imaging model, and live transparency.
- Dov

Export to PDF Issue (SSRS 2012 with Integration SharePoint 2013)

Problem Description: We have an operational report that returns around 43,000 records, based on a stored procedure. The Stored Procedure itself runs pretty quickly (under ~15 seconds).The report renders in 20 seconds.
However, we get an error like “Sorry, something went wrong” (see below) approximately 2 minutes after we choose/select the PDF as a rendering extension for export. The download of the .PDF never starts.
Sorry, something went wrong
An unexpected error has occurred.
Technical Details
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: b66ebd9c-adf0-407e-892e-00d1e37c4feb
Date and Time: 9/29/2014 11:10:20 PM
The 2 minutes is what I get from the execution log... it is actually 122 seconds for timerendering. As for the rs trace log from the web server, see below...
"w3wp!library!471!09/29/2014-23:10:20:: e ERROR: Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException: An error occurred during rendering of the report. ---> Microsoft.ReportingServices.OnDemandReportRendering.ReportRenderingException:
An error occurred during rendering of the report. ---> System.ServiceModel.CommunicationException: The remote host closed the connection. The error code is 0x800704CD. ---> System.Web.HttpException: The remote host closed the connection. The error code
is 0x800704CD.
   at System.Web.Hosting.IIS7WorkerRequest.RaiseCommunicationError(Int32 result, Boolean throwOnDisconnect)
   at System.Web.Hosting.IIS7WorkerRequest.ExplicitFlush()
   at System.Web.HttpResponse.Flush(Boolean finalFlush, Boolean async)
   at System.ServiceModel.Channels.BytesReadPositionStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   at System.ServiceModel.Activation.HostedHttpContext.HostedRequestHttpOutput.HostedResponseOutputStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   --- End of inner exception stack trace ---
   at System.ServiceModel.Activation.HostedHttpContext.HostedRequestHttpOutput.HostedResponseOutputStream.CheckWrapThrow(Exception e)
   at System.ServiceModel.Activation.HostedHttpContext.HostedRequestHttpOutput.HostedResponseOutputStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   at System.IO.BufferedStream.Write(Byte[] array, Int32 offset, Int32 count)
   at System.Xml.XmlStreamNodeWriter.WriteBytes(Byte[] byteBuffer, Int32 byteOffset, Int32 byteCount)
   at System.Xml.XmlBinaryNodeWriter.WriteBase64Text(Byte[] trailBytes, Int32 trailByteCount, Byte[] base64Buffer, Int32 base64Offset, Int32 base64Count)
   at System.Xml.XmlBaseWriter.WriteBase64(Byte[] buffer, Int32 offset, Int32 count)
   at Microsoft.ReportingServices.ServiceRuntime.WcfResponseData.Write(Byte[] buffer, Int32 offset, Int32 count)
   at Microsoft.ReportingServices.ServiceRuntime.WcfResponseStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   at Microsoft.ReportingServices.Library.BufferAndOutputStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   at Microsoft.ReportingServices.Library.RSStream.Write(Byte[] buffer, Int32 offset, Int32 count)
   at System.IO.BufferedStream.Write(Byte[] array, Int32 offset, Int32 count)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.Write(String text)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFWriter.EndPage()
   at Microsoft.ReportingServices.Rendering.ImageRenderer.Renderer.ProcessPage(RPLReport rplReport, Int32 pageNumber, FontCache sharedFontCache, List`1 glyphCache)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.PDFRenderer.Render(Report report, NameValueCollection deviceInfo, Hashtable renderProperties, CreateAndRegisterStream createAndRegisterStream)
   at Microsoft.ReportingServices.Rendering.ImageRenderer.RendererBase.Render(Report report, NameValueCollection reportServerParameters, NameValueCollection deviceInfo, NameValueCollection clientCap
w3wp!wcfruntime!471!09/29/2014-23:10:20:: e ERROR: Reporting Services fault exception System.ServiceModel.FaultException`1[Microsoft.ReportingServices.ServiceContract.RsExceptionInfo]: An error occurred during rendering of the report. ---> Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException:
An error occurred during rendering of the report. ---> System.Exception: For more information about this error navigate to the report server on the local server machine, or enable remote errors (Fault Detail is equal to Microsoft.ReportingServices.ServiceContract.RsExceptionInfo)."
Things Also Done
1) I also tried exporting the report through excel and found no issues (it exports successfully and no issue when i open the file). The size of the exported excel (.xlsx) is 4.28MB. The timerendering value for export to excel is approx. 77 seconds.
2) I also tried creating email subscription (PDF as the rendering format) for that report and it works successfully. The size of the attached PDF from the email is approx. 1.43 MB. I can also open that PDF file with no issue. And the size of the email with
the attached PDF file is approx. 1.48 MB.
That all said, we would like to seek for your assistance to determine what is causing the failure of exporting the report to PDF issue directly from the reporting site. (Let me remind you that the email subscription for the same report with attached
PDF works with no issue)

Hi roel2000,
According to your description, you get error when exporting the report into PDF. It works properly when exporting in excel or PDF format within E-mail subscription. Right?
In Reporting Services, the Excel and MHTML(e-mail subscription) render extensions are soft page break renderers. The PDF render extension is hard page break renderer. It has different render behavior between these two kind of renders. This might cause the
error. Since we are not clear about your report structure, please refer to rules in the link below and do the troubleshooting.
Rendering Behaviors (Report Builder and SSRS)
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

Illustrator PDFs print correctly from PC, but print too dark from Macs

Photoshop and Illustrator PDF files (CS5 & 6) print correctly from my work PC, but not either of my Macs. See below:
At work, I have a Dell PC and an iMac, at home I have a MacBook Pro.
At work there is a big office color Ricoh printer for the Dell and iMac, at home I have a Epson 3-in-one laserjet for the MacBook Pro.
Both the work and home Macs will print Illustrator/Photoshop PDFs very dark/undersaturated/off color on their relative printers, but the work PC prints them correctly.
At work, If you hold up a print of a PDF file printed from the Dell PC, and one printed from the iMac, they are completely different looking - the Dell print matches the Dell and iMac screens, but the iMac print is very dark and dull.
At work, when I open a Illustrator or Photoshop PDF on the work PC and send it to the Richo printer, it comes out perfectly matching the screen, but, if I open it on the iMac and send it to the Richo printer, it prints too dark/off color.
These are the *exact* same PDF files I am opening on both the PC and the iMac - our files are saved on a server so I'm accessing the same documents on both machines.
Also, I create the files on the iMac and save them to the server on the iMac, but if I open them on the iMac it prints too dark, and if I open them on the PC, it prints correctly.
At home on the MacBook Pro, the prints are also much darker than the screen (despite color calibration with a ColorMunki as well as following all Epson's color calibration steps) and I see a similar color problem as printing to the work printer from the work iMac.
Someone please tell me this is just a printer profile thing and I can go in somewhere on my Macs and switch something so they print the same as the PC does!
Thank you in advance for explaining why my Macs are making me pull out my hair!

the iMac it prints too dark
your print space is off on the Mac
or you are applying the wrong source profile or both
on the MacBook Pro, the prints are also much darker than the screen (despite color calibration
EDIT: sorry i misread that as your monitor was also dark, if the mac displays the problem doc proper, you are targeting a bad print space, that's where i would look...
you app is apply the wrong source profile (or your monitor profile is off)
basing the source>print space conversion on the wrong source profile could account for your printing woes
be sure you are embedding an ICC profile in your doc, are opening it in a color-managed app, and it should display properly
be sure your workflow uses the embedded profile and your printer is setup to convert to the proper printer profile
color management theory
epson workflow

Illustrator .eps issues.

I have two issues that I'm hoping for some help solving.
I am operating in the newest version of Illustrator and I'm having issues with my .eps files when they are sent to Roland Versaworks or opened in Flexon programs. My printer is telling me that when he opens my .eps art files in Flexon to print on a smaller machine, there is a "black box" covering the entire artwork like a mask. He is having to work extra to remove this mask before printing our customers order. He is telling me this isnt happening in Roland, but I want to make sure it doesn't happen in the future and if it does what I can do about it.
When I open my .eps files in Illustrator or Corel there is not black mask to speak of. It doesn't show in any of the layers.
Still, is there something I can do to prevent it from showing up in my printers programs? Is there a step I'm missing or a step I can incorporate to check the file and make sure its not there? Or is this a Flexon/Illustrator combatiblity issue for the manufacturers?
Roland Versaworks: my .eps art files sometimes open with bits of artwork missing, or the cutline missing. I have calibrated our cutline to Rolands and also Illustrators specifications but there are still instances when it doesnt come through. Any suggestions on what else I can do to avoid these issues? It slows down my companies production time to go back, re check, re apply cut lines(that are already there) and resave the file....
Thankyou in advance!

At times yes, but this is showing up on basic stroke and fill artwork as well, with no dropshadows/transparency effects.

Illustrator "PDF Format.aip" Error

I get this error when trying to open Illustrator "PDF Format.aip". I downloaded the program a couple nights ago, and worked in it all night. Now when I try to get into the program, it gives me this error and will not open. I downloaded the 30 day trial, and would like to get my full use of the product to see if I can learn it. I have a brand new Macbook with the latest operating system. Please help!!!
Thanks!

Reinstall it.
Mylenium

Illustrator PDF:警告に付いて(cs)

illustrator PDF:警告
書類保存時に次の問題が発生しました。
ライセンスの制限のため、フォント HGSeikaishotaiPRO をPDF 書類に埋め込みできませんでした。テキストは表示されません。
HG正解書体proで上記エラーが出てしまって困っています。以下のフォントでは異常ありませんでした。
HGP創英角ゴシックUB　　　
HGP創英角ポップ体　　　　　
HGSゴシックE　　　　　
HG丸ゴシックM-PRO　　　　
HG創英角ゴシックUB　　　　　
ＭＳゴシック　　　　　　　
ＭＳ明朝　　　　　　　　　
小塚ゴシック Pro　　　　　　
小塚ゴシック Pro Acro M　　
小塚ゴシック Std　　　　　
小塚明朝 Pro　　　　　　　
小塚明朝 Pro Acro R　　　
小塚明朝 Std
このような状況ですので、多分フォント自体のエラーを起こしている、もしくはフォントのバージョンが古いのだと思うのですが、フォントをインストールし直す方法、新しいバージョンへの更新方法が分かりません。それを教えてください。illustrator_csアカデミック版を使用しています。そもそもフォントをインストールってフォントだけって事ですね。。そんな事できるんでしょうか…
あつかましい様で恐縮ですが何卒ご教授下さい。

habacchi様へ
　　　　　　　　zisより事後報告
office2000のアップデート及び、フォント
エラーの修正を試させて頂きました。
結論から申しあげますと、
・フォント修正のみ試す＞新規及び旧データ全て開かず断念。（エラーメッセージあり
・アップデートのみ試す＞やはりエラーメッセージばかりで上記同様、新規保存できず、旧ファイル開かず。
・フォント修正、アップデート両方試す
＞上記エラーが出てしまい、どうやら
直りそうもありません。。
habacchi様ご教授有難うございました。
あと返信が遅れてしまい申し訳ありません。habacchi様の貴重な時間を無駄にしてしまったようで失礼致しました。
・・・となるとフォントファイルが壊れて
いるんだろうか。う〜ん始めにインストール（CS）した時はちゃんとしてたんですが
。。。。（05/初夏〜06/年末までは問題なし）
ちなみに私が持っているofficeは2000の
SR1でした。
どうも有り難う御座いました。

Editable Illustrator PDF to Acrobat

Hello! I am designing a presentation in Illustrator and the presenter would like to be able to edit the text in perpetuity. If she buys Acrobat XI Standard will that allow her to modify my Illustrator PDFs? Does she need XI Pro? Thank you!

If you're making someone an AI document, they need to buy Illustrator. PDF is an end-destination format, it was never designed to be editable.
Although the tools in Acrobat XI make attempts to edit sentences without breaking text flow, in reality they are very limited as they're guessing about what the original document structure was. It's not fully preserved in the PDF. Paragraphs are often unconnected to one another, even characters within the same phrase can be split apart or linked to characters from a totally different part of the page. Changing a font or style will usually mess up the formatting, as would trying to insert more text than the original space allowed for.

Can Anyone help with an Illustrator transparency issue?

I created a logo in Illustrator which includes an imported Photoshop psd file with a transparent background. The transparency behaves properly in Illustrator, but as soon as I place it in In Design or open it in photoshop the graphic shows up on a white box/background (the rest of the elements in the logo remain transparent, as they should be). And btw-the greyscale version of this same logo has no transparency issues.

function(){return A.apply(null,[this].concat($A(arguments)))}
it is part of an entire suite of logos that are all vector based Illustrator files
No, it is not. It contains a raster image, so it is not "all vector" regardless of its being assembled in Illustrator.
function(){return A.apply(null,[this].concat($A(arguments)))}
The EPS file will not handle transparency.
EPS supports "transparency" in 1-bit raster objects. It also supports clipping paths, which is how this particular logo would have been handled in earlier times (assuming one insists on the simple grads being raster).
function(){return A.apply(null,[this].concat($A(arguments)))}
What kind of file do you save and place in ID - should be an AI - is it?
InD doesn't really import AI content. It only imports PDF content of an .ai file (if any).
function(){return A.apply(null,[this].concat($A(arguments)))}
I'm on a time crunch
Take Scott's earlier advice. Especially given that you are compiling a collection of (presumably) reuseable logo files, this should be re-created as entirely vector content. That mark should take no more than a few minutes to redraw. Simply by including the raster element (which is primary element, by the way), you are obviating the core advantage of vector artwork (resolution independence) to begin with. So if you insist on that element being raster, then the whole thing might as well be, and your workflow is needlessly convoluted.
JET

Drop Shadow pdf issue

Hi there
I'm trying to export a High Quality print Photoshop pdf with 7.5pt Helvetica LT Std white text with a 0.1mm drop shadow. The problem is that when I export it the drop shadow comes out unevenly (some letters/words/lines are bolder than others). I have tried changing font to Gautami, and also reducing the shadow to 0.075mm but with no joy. I have tried it in Illustrator and InDesign as well but with the same result.
Has anyone come across this before or got any ideas?
Cheers
Sean

Just to make sure: The issue persists at larger zoom values?
I am not sure but it might be an unfortunate combination of type/vector and pixels.
If you could tolerate a sharp shadow one possible workaround might be to duplicate the Type Layer, make the lower one black and offset it manually.
Another possibility would be to use
Type > Convert to Shape
and check if the shadow goes better with this in the pdf. Of course the text would not be searchable anymore …

Illustrator PDF saving as an InDesign PDF

Strange... I have CS5. Just recently, when I try to save an AI document as a PDF, it looks like everything works correctly, but the resulting icon on my desktop shows ID (pdf). When I click on it, it says InDesign can not open the document because a plugin is missing or it is open (which it is not). I can go back into Illustrator and open it, and I can open it through Acrobat, but saving again, through either of these programs still gives me a default of an InDesign PDF which in turn will not open by just clicking on it.
Any thoughts as to what may be causing this?

Indesign canot open the PDF file ,however you can place the pdf file in the Indesign which wil not be editable.
http://help.adobe.com/en_US/InDesign/6.0/WSa285fff53dea4f8617383751001ea8cb3f-6bd7a.html
Place command is under File>place
also what is happening at your end is the issue of the file association, the default application to open the PDF set on your computer is Adobe Indesign.
once the default application will be changed to Acrobat it will work fine for you.
Please let us know the operating system to know the steps or you can google it.

Strange artifact in Illustrator PDF, only when printing via Adobe PDF printer

Hello,
I've run into a strange issue with an artifact in a PDF generated by Illustrator using the Adobe PDF printer. When I "Save As" a PDF, this artifact does not show. Using the same job options, printing via Adobe PDF creates this artifact. The object is behind the content and it's a semi-transparent box that was manipulated using Free Distort. It's behind everything so shouldn't even show up, but the outline is showing up for some reason. In the past I've had similar issues with artifacts and I changed my Adobe Compatibility to the latest version, and it fixed the issue, but that didn't work this time. Any insight is appreciated. Thanks,

I had to zoom in to see the faint lines you are talking about and they are there. As a test, try printing to the Adobe PDF printer.

'Import PDF' issues. Random CMYK / RGB profiling.

I batch rasterize PDF (illustrator) files in Photoshop regularly. I select all the art-boards I want to rasterize and select a color profile ... typically CMYK or RGB. Today, when I rasterized 6 art-boards (all at the same time) and selected "RGB" ... half of them rasterized RGB and half rasterized in CMYK.
Has anyone experienced this issue before?

Kevin Wick wrote:
I'm curious too if anyone else is having an issue with the loupe in Aperture 3.1.
I noticed I was getting false reading when checking color as well. The numbers were way off as you have expressed or did not read at all in a vertical images. Where as the number under the histogram seem to be correct when checking numbers. From what I've seen here it must be a issue with other or they must be using their loupe.
K-
Hey there Kevin, I'm sure we will talk on the phone again before you read this!
I'm using this as a work around for now but, what a bummer! I've tried to see if the issue is present on my other machines and using other cameras and - it still is. Since no one else has chimed in here to share if they are experiencing these loop issues, I'm wondering if it is just you and me. Maybe no one really uses the loop with color values to color correct their images.

Printing 3mb PDF issue

We created a datasheet in Illustrator CC. Saved to PDF (Acrobat pro Xl CC, save as optimized). PDF is about 2.8 mb. File can be printed in our offices on low end brothers printer and our production printer. The customer who has Acrobat Pro 9 can look at the file but they can't print it. I tried saving it as Acrobat 9 version. That did not help
More Details:
The file was an illustrator cc file 2 pages. Mostly vectors created in Illustrator and and 5 - jpgs that were then saved in photoshop after being sized to what we needed in the illustrator document. (One raster is 3in by 2in, the others all 1.5 by 1.5 in). All rasters were placed into the illustrator file. Within Ily raster is set to 72ppi. No save embeded pdf used when saving the illy file in ai format. When Illy file was saved as pdf (small document size opton was used ). The pdf was then optimized in Pro Xl with no embedded fonts etc.. The pdf was about 15mb coming out of illustrator and was 2.7 after optimizing in Acrobat Pro Xl.
On our side we have printed the file from a windows 8 and windows 7 environment. The windows 8 environment is printing to a brother MFC-J471ODW - just a small office printer from a Lenovo laptop with 8mb Ram 2.80 i-5 3360 processor. Windows 7 environment is printing to a high end production machine but I don't have any more details on that machine yet (separate office). I will have to get more details from our client on their end. I do know they said that opening the file took a long time and didn't print at all and that they sent it to someone who had a "higher" end machine in the office (running cad etc) and they had the same issue. When I tried to explain that our file was relatively small they said it was huge compared to other pdfs they get in from vendors. Tried to explain why other pdf's maybe smaller.   I realize this is probably a computer/printer problem on their end since we can print fine in our offices but I want to make sure I have done everythign on our side to investigate and ensure it really isn't our problem.

We often hear of problems of this type, i.e., graphically-rich PDF files opening and viewing correctly on screen, but failing to print at all, print completely, or print correctly on certain printer models.
Generally speaking, when these files are made available for us to examine here at Adobe, we find nothing wrong with the files themselves and that they print without a problem on the printers we have in house, admittedly a very small sample of the literally tens of thousands of printer models out there.
The vast majority of the problems we receive are for printing to non-PostScript devices. For PostScript printers, Acrobat and Adobe Reader actually generate their own PostScript from the PDF, letting the driver insert specific /setpagedevice operators to control paper feed and paper size as well as any other printer custom functions. For non-PostScript devices, Acrobat and Adobe Reader (and for that matter, InDesign, Illustrator, and Photoshop as well) depend upon the printer driver provided by the printer manufacturer. Unfortunately, many of these drivers are less-than-stellar in converting GDI (in Windows) to whatever protocols, including PCL or even raster bitmap, might be used by their particular device.
Here is what we would recommend for problems with a particular printer:
(1)     Check and see whether it supports PostScript as well as some other PDL (page description language). If it does support PostScript, but you are using a driver for a different PDL such as PCL5 or PCL6, install and use the PostScript driver.
(2)     If the printer has absolutely no support for PostScript (whether Adobe PostScript or CloneScript), see whether the printer manufacturer has posted an updated driver on their website. Often, the printer drivers shipped with Windows or even the printer itself are fairly old and have been replaced by newer, fixed versions.
(3)     If all else fails, there is the Print as Image option in Advanced Print Setup. Select that option along with specifying the resolution of the device itself. As a result, Acrobat or Adobe Reader effectively serves as a RIP and yields a full page raster image for the driver, generally bypassing driver anomalies (although sometimes some dodgy drivers seem to choke on large raster images). Print as Image yields gigantic queue files and is relatively slow, but sometimes it provides the only way of printing to poor quality device / driver combinations.
At Adobe, we really wish there was a better solution to this, but unfortunately, there are printer vendors who cut corners for lower prices and higher margins, leaving their customers in the lurch. (Unfortunately, the popular press really doesn't do much in the way of really testing printers anymore. Talking heads tend to make recommendations based on price and check-list features as opposed to reliability and true quality!)
          - Dov

Adobe CS 6 Separated PDF issue

We are currently working in Adobe Illustrator CS6 and are having an issue in separations where the ai file has no black in it only spot colors. A separated pdf is created from a Post Script file. The PDF does not view with a black in it, but when printed a black is showing up in the printouts as an additional separation. We worked around this issue by using different settings in distiller but it came back up as an issue through the Nexus rip. There are no known effects in the area affected, and is not viewable in the adobe software. We're stumped on what is causing the issue.

That is correct, there is no black in the artwork whatsoever. I've disabled all legends and printers marks and copied the artwork into its own file to test. I've even eliminated any non printable items like dieline or dieline information. There is only one space in the artwork that is showing this. At first my thought was that it was an embedded effect on a clipping path from an agency, but the only effects set on the specific item is corner round.

Illustrator pdf issue

Similar Messages

Maybe you are looking for