Illustrator, PS and InDesign "...stopped working"

I'm a new subscriber to Adobe CC and have just installed Illustrator, PS and InDesign on my PC (Windows 8.1), however I can't get any of the applications to work. I get the same message each time when opening the programs "Adobe CC Illustrator/PS/InDesign...stopped working" and I'm prompted to close down the application. I have tried finding threads similar to my problem, but none I've seen so far seem to offer a difinitive solution. Does anyone know why this is happening? Any help would be greatly appreciated. Thank you.

Hi Deb777,
Please rename OOBE to OOBEE.OLD Folder from the following location
location in Window C:\Program Files (x86)\Common Files\Adobe
location in Mac: library>.application support>>Adobe>> OOBE
After renaming the OOBE folder please uninstall Adobe creative cloud from the cleaner tool and re-installed the product from from www.creative.adobe.com/apps
PS: Please uninstall Creative cloud connection if you see in Cleaner tool.
As the above discusson also mentions renamimg, Please disable the firewall of the system & network & then retry.
You can also refer this link for more input: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation- download.html
Incase the error still persists, then the next best step would be to review your installation logs to determine the exact point of failure.
At this time it will be best to contact Adobe Support via http://adobe.ly/yxj0t6
Regards,
Rajshree

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Illustrator, PS and InDesign "...stopped working"

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