Illustrator saving problems

Hello everybody,
In the last months I got more and more saving problems in Illustrator. I used CS5 and CS6 and now I switched to CreativeCloud where I have the same problems.
I deleted my system two times and built it up completely new - but the mistake remains. Even with an update to MacOSX10.8 and CreativeCloud didn't solve the problem.
When I try to save an Illustrator document the program sometimes starts to get inactive (I can't do anything more), so that I just can crash it. The file is saved, but when I open Illustrator again it is often unable to open any document without freezing again. After a complete reboot Im able to open Illustrator again proberly.
Modellname:
MacBook Pro
  Modell-Identifizierung:
MacBookPro6,1
  Prozessortyp:
Intel Core i7
  Prozessorgeschwindigkeit:
2,66 GHz
  Anzahl der Prozessoren:
1
  Gesamtanzahl der Kerne:
2
  L2-Cache (pro Kern):
256 KB
  L3-Cache:
4 MB
  Speicher:
8 GB
  Geschwindigkeit für Prozessorverbindungstyp:
4.8 GT/s
  Boot-ROM-Version:
MBP61.0057.B0F
  SMC-Version (System):
1.57f18
Hard drive is a 128GB SSD drive.
I hope someone can help me
Michael

depends on my work - sometimes 30gb down to 5gb - mostly its about 20gb. When I finished my work I save it to our server.
The bug appears at any status of free hard drive space.
What I didn't mention is that the computer sometimes can not shut down after that illustrator issue. The screen becomes grey like on a normal shutdown but it won't ever end. Finally I have to crash the system completely.
What I wonder about is that neither a program update nor a system update could fix it. Is it possible illustrator doesn't like my hardware - the SSD maybe?

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