Illustrator Short Commands Not Working

Question

Hi Team,
My illustrator CS6 short commands have stopped working.
Any time I try to use any CMD + Key, illustrator will not react.
This has been on going for a few months, I have tried resetting preferences but nothing has changed.
If someone could please help.
Thanks,
Brandon

Answer 1

Hi Jacob,
I have tried resetting preferences and few other options.
Anytime I press the CMD key the option at the bottom just changes from selection to direct selection, if that helps.
Should I uninstall and reinstall illustrator?
I no longer have my access key.
Thanks,
Brandon
Date: Wed, 8 Jan 2014 15:39:58 -0800
From: [email protected]
To: [email protected]
Subject: Illustrator Short Commands Not Working
    Re: Illustrator Short Commands Not Working
    created by Jacob Bugge in Illustrator - View the full discussion
THS,
You may try the following (you have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press CtrlAltShift/CmdOptionShift during startup (easy but irreversible);
4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
  http://www.adobe.com/support/contact/cscleanertool.html
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5994475#5994475
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5994475#5994475
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5994475#5994475. In the Actions box on the right, click the Stop Email Notifications link.
           Start a new discussion in Illustrator at Adobe Community
  For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.