Illustrator stop answering and quiting when trying to save
My illustrator CS6, for a reason i'm not able to locate, is not able to save files in an ai format. It stops answering and then finally quit.
It seems to happen when the file is containing other formates like jpeg, dwg, pdf, png etc. when i'm only drawing in illustrator it is able to save.
I have twice rebooted my system after trying every suggestions i could find online, like updating etc. It seems to fix the issue for a time, but then after some time it just stops functioning, I consider it a very bad solution to periodically reboot my system.
One clue i have is that it might be a conflict with the microsoft visual C++, because the error seems to appear after using comuter games which installs microsoft visual C++. But reinstalling either Illustrator ot microsft visual C++ don't solve the problem.
Finally it might be a problem with windows 7, but i can't see a way to fix it and it's works fine when my system is freshly rebooted.
Hope someone can give me a clue as how to solve this problem, because it's very frustrating.
Best Regards Christian.
Sorry for being vague, I was a bit frustrated myself with the lack of information from windows. But using your link I have found this information:
OS-navn Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Anden OS-beskrivelse Ikke tilgængelig
OS-producent Microsoft Corporation
Systemnavn ------------------
Systemproducent Acer
Systemmodel Aspire V3-571G
Systemtype x64-based PC
Processor Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Kerne(r), 8 Logisk(e) processor(er)
BIOS-version/dato Acer V1.07, 11-05-2012
SMBIOS-version 2.7
Windows-mappe C:\Windows
System-mappe C:\Windows\system32
Startenhed \Device\HarddiskVolume2
Landestandard Danmark
Abstraktionslag for hardware Version = "6.1.7601.17514"
Brugernavn ------------------------
Tidszone Rom, normaltid
Installeret fysisk hukommelse (RAM) 8,00 GB
Fysisk hukommelse i alt 7,84 GB
Tilgængelig fysisk hukommelse 5,15 GB
Virtuel hukommelse i alt 15,7 GB
Tilgængelig virtuel hukommelse 12,5 GB
Plads til sidefil 7,84 GB
Sidefil C:\pagefile.sys
Navn på program med fejl: Illustrator.exe, version: 16.0.0.682, tidsstempel: 0x4f6e45b7
Navn på modul med fejl: AGM.dll, version: 4.26.20.19822, tidsstempel: 0x4f5692e1
Undtagelseskode: 0xc0000005
Forskydning med fejl 0x00000000002b05d2
Proces-id 0x1bb8
Programmets starttidspunkt 0x01ce21dc775c6d3b
Programsti: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Modulsti: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AGM.dll
Rapport-id: d277a417-8dcf-11e2-ae00-b888e3096996
It's in danish, but the problem seems to be the AGM.dll file
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Host Name: abc-123-01
Date/Time: 2007-02-23 14:02:50.382 -0500
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: iMovie HD
Path: /Applications/iMovie HD.app/Contents/MacOS/iMovie HD
Parent: WindowServer [89]
Version: 6.0.3 (6.0.3)
Build Version: 14
Project Name: iMovieApp
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Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000004
Thread 0 Crashed:
0 com.apple.iMovie 0x00074bdc 0x1000 + 474076
1 com.apple.iMovie 0x0010519c 0x1000 + 1065372
2 com.apple.Foundation 0x9295ead8 nsnotecallback + 180
3 com.apple.CoreFoundation 0x90804010 __CFXNotificationPost + 368
4 com.apple.CoreFoundation 0x907fc0ec _CFXNotificationPostNotification + 684
5 com.apple.Foundation 0x92948ee0 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
6 com.apple.iMovie 0x001d1b04 0x1000 + 1903364
7 com.apple.AppKit 0x9374b168 -[NSWindow _changeKeyAndMainLimitedOK:] + 668
8 com.apple.AppKit 0x9374a288 -[NSWindow makeKeyAndOrderFront:] + 120
9 com.apple.iMovie 0x000831cc 0x1000 + 532940
10 com.apple.AppKit 0x93789c4c -[NSApplication sendAction:to:from:] + 108
11 com.apple.AppKit 0x937e44b8 -[NSMenu performActionForItemAtIndex:] + 392
12 com.apple.AppKit 0x937e423c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
13 com.apple.AppKit 0x936eb500 _NSHandleCarbonMenuEvent + 372
14 com.apple.AppKit 0x936e8e64 _DPSNextEvent + 1280
15 com.apple.AppKit 0x936e87a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
16 com.apple.AppKit 0x936e4cec -[NSApplication run] + 472
17 com.apple.AppKit 0x937d587c NSApplicationMain + 452
18 com.apple.iMovie 0x00048af8 0x1000 + 293624
19 com.apple.iMovie 0x0000b184 0x1000 + 41348
20 com.apple.iMovie 0x0000b02c 0x1000 + 41004
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1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
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6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
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1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.Foundation 0x92966300 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x93785708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x9295f194 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
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0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907eb8dc CFRunLoopRun + 52
5 com.apple.iMovie 0x00136174 0x1000 + 1266036
6 com.apple.Foundation 0x9295f194 forkThreadForFunction + 108
7 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
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5 com.apple.audio.CoreAudio 0x914563dc CAPThread::Entry(CAPThread*) + 96
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1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7514 TSWaitOnSemaphoreCommon + 176
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Thread 6:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
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1 libSystem.B.dylib 0x90040744 nanosleep + 388
2 libSystem.B.dylib 0x90043f18 usleep + 88
3 com.apple.iMovie 0x0003e414 0x1000 + 250900
4 com.apple.Foundation 0x9295f194 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9296e164 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x9296e09c -[NSRunLoop run] + 76
6 com.apple.iMovie 0x0003a714 0x1000 + 235284
7 com.apple.Foundation 0x9295f194 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000074bdc srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x24044422 xer: 0x0000000020000007 lr: 0x000000000010519c ctr: 0x000000000010515c
r0: 0x000000000010519c r1: 0x00000000bfffe2c0 r2: 0x00000000a0001fac r3: 0x0000000000000000
r4: 0x00000000002416f4 r5: 0x000000000031a284 r6: 0x0000000093c7fcd4 r7: 0x0000000000000052
r8: 0x0000000000000042 r9: 0x0000000000000018 r10: 0x00000000a36e62c4 r11: 0x0000000000000001
r12: 0x000000000010515c r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000005744950 r19: 0x00000000054e0f70
r20: 0x00000000a36e62c4 r21: 0x00000000a07b3eb0 r22: 0x0000000000000006 r23: 0x0000000000000000
r24: 0x0000000000606600 r25: 0x0000000000000000 r26: 0x0000000000000000 r27: 0x000000000031a284
r28: 0x000000000564c060 r29: 0x00000000bfffe3c0 r30: 0x000000000031a284 r31: 0x0000000000000000
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0x4005000 - 0x4007fff com.apple.iMovie.3DSpin 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/3DSpin.bundle/Contents/MacOS/3DSpin
0x400b000 - 0x400efff com.apple.iMovie.AgedFilm 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/AgedFilm.bundle/Contents/MacOS/AgedFilm
0x4011000 - 0x4013fff com.apple.iMovie.CircleTransition 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/CircleTransition.bundle/Contents/MacOS/CircleTransition
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0x40a0000 - 0x40b9fff GLDriver /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x40bf000 - 0x40dafff GLRendererFloat /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x4120000 - 0x4129fff com.apple.iMovie.ClipToChars 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/ClipToChars.bundle/Contents/MacOS/ClipToChars
0x4131000 - 0x4133fff com.apple.iMovie.CoreImageEffects 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/CoreImageEffects.bundle/Contents/MacOS/CoreImageEffects
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0x413d000 - 0x413ffff com.apple.iMovie.Earthquake 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Earthquake.bundle/Contents/MacOS/Earthquake
0x4142000 - 0x4149fff com.apple.iMovie.ElectricalArcs 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/ElectricalArcs.bundle/Contents/MacOS/ElectricalArcs
0x414d000 - 0x4151fff com.apple.iMovie.FairyDust 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/FairyDust.bundle/Contents/MacOS/FairyDust
0x4154000 - 0x4156fff com.apple.iMovie.FarFarAway 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/FarFarAway.bundle/Contents/MacOS/FarFarAway
0x4162000 - 0x4167fff com.apple.iMovie.Filters 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Filters.bundle/Contents/MacOS/Filters
0x42eb000 - 0x43fafff GLEngine /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x4429000 - 0x4680fff com.apple.ATIRadeon8500GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon8500GLDriver.bundle/Contents/MacOS/ATIRadeo n8500GLDriver
0x468b000 - 0x468cfff com.apple.iMovie.Flash 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Flash.bundle/Contents/MacOS/Flash
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0x469c000 - 0x469dfff com.apple.iMovie.GhostTrails 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/GhostTrails.bundle/Contents/MacOS/GhostTrails
0x46a0000 - 0x46a4fff com.apple.iMovie.Glower 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Glower.bundle/Contents/MacOS/Glower
0x46a7000 - 0x46a8fff com.apple.iMovie.TitleBounceAcross 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/KTitles-BounceAcross.bundle/Contents/MacOS/KTitles-Boun ceAcross
0x46ab000 - 0x46acfff com.apple.iMovie.TitleConverge 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/KTitles-Converge.bundle/Contents/MacOS/KTitles-Converge
0x46af000 - 0x46b0fff com.apple.iMovie.TitleMaterialize 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/KTitles-Materialize.bundle/Contents/MacOS/KTitles-Mater ialize
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0x46b7000 - 0x46b8fff com.apple.iMovie.TitleUnscramble 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/KTitles-Unscramble.bundle/Contents/MacOS/KTitles-Unscra mble
0x46bb000 - 0x46cafff com.apple.iMovie.LensFlare 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/LensFlare.bundle/Contents/MacOS/LensFlare
0x46f4000 - 0x46f6fff com.apple.iMovie.Letterbox 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Letterbox.bundle/Contents/MacOS/Letterbox
0x46f9000 - 0x46fafff com.apple.iMovie.Mirror 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Mirror.bundle/Contents/MacOS/Mirror
0x46fd000 - 0x46fefff com.apple.iMovie.NSquare 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/NSquare.bundle/Contents/MacOS/NSquare
0x4701000 - 0x4703fff com.apple.iMovie.RadialTransition 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/RadialTransition.bundle/Contents/MacOS/RadialTransition
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0x470f000 - 0x4710fff com.apple.iMovie.Subtitles 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Subtitles.bundle/Contents/MacOS/Subtitles
0x4713000 - 0x4721fff com.apple.iMovie.Titles 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Titles.bundle/Contents/MacOS/Titles
0x4746000 - 0x4749fff com.apple.iMovie.Transitions 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/Transitions.bundle/Contents/MacOS/Transitions
0x474d000 - 0x474efff com.apple.iMovie.WashTransition 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/WashTransition.bundle/Contents/MacOS/WashTransition
0x4751000 - 0x4752fff com.apple.iMovie.ZoomTitles 6.0 (81) /Applications/iMovie HD.app/Contents/PlugIns/ZoomTitles.bundle/Contents/MacOS/ZoomTitles
0x4760000 - 0x4775fff com.apple.QuartzComposer.ExtraPatches 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/Resources/ExtraPatches.plugin/Contents/MacOS/ExtraPatches
0x4d15000 - 0x4d18fff com.apple.ATIRadeon8500GA 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon8500GA.plugin/Contents/MacOS/ATIRadeon8500G A
0x4d24000 - 0x4d28fff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x530d000 - 0x530efff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x5a56000 - 0x5a63fff com.apple.IOFireWireAVCLib 1.8.2 /System/Library/Extensions/IOFireWireAVC.kext/Contents/PlugIns/IOFireWireAVCLib .plugin/Contents/MacOS/IOFireWireAVCLib
0x5a69000 - 0x5a83fff com.apple.IOFireWireLib 2.2.5 /System/Library/Extensions/IOFireWireFamily.kext/Contents/PlugIns/IOFireWireLib .plugin/Contents/MacOS/IOFireWireLib
0x5acf000 - 0x5ae9fff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x5aee000 - 0x5b67fff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x67e00000 - 0x67e31fff com.apple.MediaBrowser 2.0.3 (103) /Applications/iMovie HD.app/Contents/Frameworks/MediaBrowser.framework/Versions/A/MediaBrowser
0x68480000 - 0x684a2fff com.apple.AVCVideoServices 1.0 (28) /Applications/iMovie HD.app/Contents/Frameworks/AVCVideoServices.framework/Versions/A/AVCVideoServic es
0x68ba0000 - 0x68ba6fff com.apple.iMovieSupport 6.0 (51) /Applications/iMovie HD.app/Contents/Frameworks/iMovieSupport.framework/Versions/A/iMovieSupport
0x68bf0000 - 0x68c21fff com.apple.MPEG2TSDecoder 1.0 (65) /Applications/iMovie HD.app/Contents/Frameworks/Mpeg2TsDecoder.framework/Versions/A/Mpeg2TsDecoder
0x70000000 - 0x700fcfff com.apple.audio.units.Components 1.4.3 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x78e00000 - 0x78e07fff libLW8Utils.dylib /System/Library/Printers/Libraries/libLW8Utils.dylib
0x79200000 - 0x7923efff libLW8Converter.dylib /System/Library/Printers/Libraries/libLW8Converter.dylib
0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae8000 - 0x90b5afff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b70000 - 0x90b82fff libauto.dylib /usr/lib/libauto.dylib
0x90b89000 - 0x90e60fff com.apple.CoreServices.CarbonCore 681.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec6000 - 0x90f46fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f90000 - 0x90fd1fff com.apple.CFNetwork 129.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe6000 - 0x90ffefff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100e000 - 0x9108ffff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d5000 - 0x910fefff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110f000 - 0x9111dfff libz.1.dylib /usr/lib/libz.1.dylib
0x91120000 - 0x912dbfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913da000 - 0x913e3fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ea000 - 0x91412fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91425000 - 0x91430fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91435000 - 0x9143dfff libbsm.dylib /usr/lib/libbsm.dylib
0x91441000 - 0x914bcfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f9000 - 0x914f9fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fb000 - 0x91533fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154e000 - 0x9161bfff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91670000 - 0x91701fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91748000 - 0x917fffff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183c000 - 0x9189afff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c9000 - 0x918eafff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x918fe000 - 0x91923fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91936000 - 0x91978fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91994000 - 0x919a8fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b6000 - 0x919f8fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a0e000 - 0x91ad5fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b23000 - 0x91b38fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3d000 - 0x91b5bfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b61000 - 0x91bd0fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be7000 - 0x91bebfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91bed000 - 0x91c4cfff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c51000 - 0x91c8efff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c95000 - 0x91caefff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb3000 - 0x91cb6fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cb8000 - 0x91cb8fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cba000 - 0x91d9ffff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91da7000 - 0x91dc6fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91e32000 - 0x91ea0fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91eab000 - 0x91f40fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f5a000 - 0x924e2fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92515000 - 0x92840fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92870000 - 0x928f8fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92939000 - 0x92b64fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c82000 - 0x92d60fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d80000 - 0x92e6efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e80000 - 0x92e9efff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92ea9000 - 0x92f03fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f21000 - 0x92f21fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f23000 - 0x92f37fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f4f000 - 0x92f5ffff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92f6b000 - 0x92f80fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92f92000 - 0x93019fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9302d000 - 0x93038fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93042000 - 0x9306ffff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93089000 - 0x93098fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930a4000 - 0x9310afff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9313b000 - 0x9318afff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931b8000 - 0x931d5fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931e7000 - 0x931f4fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x931fd000 - 0x9350afff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93659000 - 0x93665fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9366a000 - 0x9368afff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x936de000 - 0x936defff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936e0000 - 0x93d13fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940a0000 - 0x94110fff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94149000 - 0x9420cfff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9425e000 - 0x9425efff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94260000 - 0x94433fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94489000 - 0x944c6fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944ce000 - 0x9451efff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9455e000 - 0x945a3fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x945af000 - 0x945e7fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946c2000 - 0x946d1fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d9000 - 0x946e6fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9472c000 - 0x94745fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9474c000 - 0x94a1bfff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94ade000 - 0x94b4ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94bc2000 - 0x94be3fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94ceb000 - 0x94e1bfff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94ead000 - 0x94ebcfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ec4000 - 0x94ef1fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94ef8000 - 0x94f08fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f0c000 - 0x94f3bfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f4b000 - 0x94f68fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x952ae000 - 0x9531cfff com.apple.Bluetooth 1.7.8 (1.7.8f2) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x95358000 - 0x95358fff com.apple.DiscRecording 3.1.3 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
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0x9540a000 - 0x95450fff com.apple.DiscRecordingContent 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x95769000 - 0x957fffff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95e88000 - 0x95ec7fff com.apple.QTKit 7.1.3 /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x96ab2000 - 0x96abffff com.apple.JavaScriptGlue 418 /System/Library/PrivateFrameworks/JavaScriptGlue.framework/Versions/A/JavaScrip tGlue
0x96ac9000 - 0x96b08fff com.apple.audio.midi.CoreMIDI 1.5 (41) /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0x96ef0000 - 0x96f0ffff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97626000 - 0x976e7fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97712000 - 0x97713fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x97715000 - 0x97722fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9773c000 - 0x9777cfff com.apple.glut 3.3.8 (GLUT-3.3.8) /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT
0x97b09000 - 0x97b1ffff com.apple.audio.CoreAudioKit 1.0 (1.0.0d1) /System/Library/Frameworks/CoreAudioKit.framework/CoreAudioKit
0x97f4c000 - 0x97f5ffff com.apple.BluetoothUI 1.7.8 (1.7.8f2) /System/Library/Frameworks/IOBluetoothUI.framework/Versions/A/IOBluetoothUI
0x98241000 - 0x98312fff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/QuartzComposer
0x984c0000 - 0x984e2fff com.apple.DiscRecordingUI 3.1.3 /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x98bbd000 - 0x99574fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9979b000 - 0x9979ffff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x997a1000 - 0x99885fff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x999d1000 - 0x99a98fff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99fb7000 - 0x99fc2fff com.apple.IMFramework 3.1.3 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a551000 - 0x9a587fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0xeab00000 - 0xeab25fff libConverter.dylib /System/Library/Printers/Libraries/libConverter.dylib
Thanks for your time and consideration in this matter.Hey! Thanks! That ended up fixing it.
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Illustrator CC unexpectedly quits when trying to launch app on MacBook
Hi. I'm having problems trying to launch Illustrator CC on my MacBook. It keeps unexpectedly quiting when trying to open. Any advice or assistance would be appreciated. Thanks! Below is the link to the error message I am receiving.
http://pastebin.com/awUypGQuI had the same issue, but when i updated Suitcase Fusion to version 5 (free), it opened fine.
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Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O. -
I purchased Illustrator for one month but when trying to run the application, it asks me to "renew the subscription". I tryed to reload illustrator two times and reloaded CreativeCloud but still it doesn't work. What else can I try? I need AI immediately for work
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
On my iPad Air Safari crashes and quits when I view a slideshow.
On my iPad Air , Safari crashes and quits when I view a slideshow on an internet site. Sometimes it doesn't crash but the slideshow is freezes. Any idea why?
Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Use Artboards disabled when trying to save as PDF in Illustrator CS4
Hi, I'm relatively knew to Illustrator coming from Photoshop and I've been struggling with this problem for days now. I've searched everywhere but can't seem the find the answer.
I'm trying to save my document to send to a client as a mock-up. When I try to save as PDF the tick box for "Use Artboards" is disabled, so when I save it saves the whole canvas instead of only what is on the artboard. When I try to export I can tick the tick box but the document still saves the whole canvas with everything that is "hanging off" the artboard too. The artboard is the exact size of the document.
Any help would be much appreciated.
Many Thanks VWhen saving as pdf "Use Artboards" is always on and dimmed so you cannot turn it off but it is valid only if you have more than one artboard and this will give you the range option to type which artboards will be saved as different pages in the pdf. This has nothing to do with saving things off the artboard (clip to artboard). If you save as pdf with Preserve Illustrator Editing Capability checked, everything will be saved anyway and noting will be clipped or trimmed if you open the pdf file in Illustrator. If you save with this option off, depending on the version the content outside the artboard will be hidden by using a clipping mask. However, in both cases opening the file in Acrobat will not display content outside the artboards.
edit: you can use "Clip to Artboard" option if you save to a raster image by choosing Save for Web and devices. -
How to fix 'An Unknown error has occurred" when trying to save an illustrator CS5 doc
Hi
I have just upgraded to a new iMac late 2013. After running a migration from my old mac to the new. I now have the following error: "Unknown error has occurred" when trying to save an illustrator CS5 doc.
How do you fix 'An Unknown error has occurred" when trying to save?
All help, most welcome.
Thanks
MartyHi
Thanks for your response. I have reinstalled and used the adobe clean software to remove all adobe software first. still not working. Can you explain in more detail "fix the permissions on your User: Library folders"? I have verified disc perms in Disc Utility.
Thanks
M -
Downloaded Mountain Lion update 10.8.2 last night. All went well until the message after the download – restart your mac to install this update. The screen went white and the machine didn’t restart. After waiting for quite a while, I shutdown using the main power button. Restarted iMac later and it opened in 10.8.1 and the iTunes icon informed me that I had an upgrade to 10.8.2 that required me to restart the machine to install the upgrade. I did this and again, the screen went white and froze when trying to restart. Rebooted thinking I might be OK to run in 10.8.1 and ignoring the update but when I tried this the Mac worked fine but when I came to shut down I got the white screen freeze thing again. Does anyone have any easy-to-follow solutions for this or will I have to shut down using the main power button every day?
Many thanks for any suggestions.Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
Illustrator CC crashing when trying to save .eps
Hi,
I'm trying to save a basic logo file that i have created, every time i try to save as an .eps file illustrator crashes and doesn't save.
I can save it as an .ai no problem, i don't think its something specific to the file as it crashes when trying to save other files as an .eps.
I've cleared my .pref file but that didn't help—it still crashes. I'm running OSX 10.9.3 and i don't have another version of illustrator installed.
Any ideas?
ThanksThanks for your reply however it doesn't really solve the original question. I am fully aware of the limitations of .eps in fact one of the reasons logo's are usually sent as eps is because it flattens the file, therefore limits the ability of third parties down the production line to change the logo. Also current clients and printers do still specifically request an eps, hence the original question.
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