Illustrator subscription but no access

Hi,
My free trail of Illustrator expired. I subscribed to a membership and recieved confirmation of my order.
How do I now access Illustrator. When I click on the icon, it offers me a free trial but no other way to download the software.
Please assist.
Thanks.

Trial is uninstalled, still I have no access to Illustrator. When I click on the icon, I am offered a trial. The trial has expired. There is no other option given to open Illustrator.
Can you assist.
Date: Thu, 24 Apr 2014 18:25:02 -0700
From: [email protected]
To: [email protected]
Subject: Illustrator subscription but no access
    Re: Illustrator subscription but no access
    created by John T Smith in Adobe Creative Cloud - View the full discussion
You MAY need to uninstall the trial and run the cleaner before you sign in to your paid Cloud subscription to install the paid version
But, try THESE links before the ones below that require running the cleaner
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-FAQ http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launchin g-cc.html
Discussions of RE-installing
-using the cleaner after uninstalling and before reinstalling may help
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
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Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
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