Illustrator to Epson 4800 printing

I am trying to print a 64 inch long by 13 inch wide banner on my epson 4800 with illustrator. for some reason the printer only prints 46 inches of the 64 inch image. this does not happen with photoshop. is anyone else having this issue? is so, how do i resolve it?
i am using windows vista and adobe illustrator cs.
thanks

Try save as / PDF high res and try printing from Acrobat.

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