Illustrator trial download doesnt work says error(-1) set up encountered error

illustrator trial download doesnt work says error(-1) set up encountered error any 1 else has this problem

Thsi would help.
http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html
Alternately you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

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  • Illustrator Trial Downloader Keeps Crashing

    I try to download from this website:
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    The ADA pops up briefly and then an error window with this pops up:
    Process:               PDApp [541]
    Path:                  /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
    Identifier:            com.adobe.PDApp
    Version:               6.2.112.0 (6.2.112.0)
    Code Type:             X86 (Native)
    Parent Process:        ??? [1]
    Responsible:           PDApp [541]
    User ID:               501
    Date/Time:             2015-04-07 17:11:48.321 -0500
    OS Version:            Mac OS X 10.10 (14A379b)
    Report Version:        11
    Anonymous UUID:        A876479F-DF32-2F67-6397-24F3346C4197
    Time Awake Since Boot: 270 seconds
    Crashed Thread:        6  Dispatch queue: NSOperationQueue 0x430960 :: NSOperation 0x3c2f20 (QOS: USER_INITIATED)
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
    VM Regions Near 0x20:
    -->
        __TEXT                 0000000000001000-0000000000040000 [  252K] r-x/rwx SM=COW  /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
    Application Specific Information:
    objc_msgSend() selector name: release
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib         0x93e90a2e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x93e8fad0 mach_msg + 68
    2   com.apple.CoreFoundation       0x9b7ffae6 __CFRunLoopServiceMachPort + 214
    3   com.apple.CoreFoundation       0x9b7feef9 __CFRunLoopRun + 1529
    4   com.apple.CoreFoundation       0x9b7fe696 CFRunLoopRunSpecific + 390
    5   com.apple.CoreFoundation       0x9b7fe4fb CFRunLoopRunInMode + 123
    6   com.apple.HIToolbox           0x95b47178 RunCurrentEventLoopInMode + 262
    7   com.apple.HIToolbox           0x95b46eb1 ReceiveNextEventCommon + 494
    8   com.apple.HIToolbox           0x95b46cac _BlockUntilNextEventMatchingListInModeWithFilter + 99
    9   com.apple.AppKit               0x9071e009 _DPSNextEvent + 734
    10  com.apple.AppKit               0x9071d851 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
    11  com.apple.AppKit               0x9071001c -[NSApplication run] + 907
    12  com.apple.AppKit               0x906f95d0 NSApplicationMain + 2082
    13  com.adobe.PDApp               0x00007ad4 0x1000 + 27348
    14  com.adobe.PDApp               0x00004075 0x1000 + 12405
    15  com.adobe.PDApp               0x00003fa4 0x1000 + 12196
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x93e978d2 kevent64 + 10
    1   libdispatch.dylib             0x9acb673f _dispatch_mgr_invoke + 245
    2   libdispatch.dylib             0x9acb63a2 _dispatch_mgr_thread + 52
    Thread 2:: Dispatch queue: SCNetworkReachability.concurrent
    0   libsystem_kernel.dylib         0x93e90a6a semaphore_wait_trap + 10
    1   libdispatch.dylib             0x9acba87b _dispatch_semaphore_wait_slow + 289
    2   libdispatch.dylib             0x9acba6df dispatch_semaphore_wait + 37
    3   libxpc.dylib                   0x9adfba0c xpc_connection_send_message_with_reply_sync + 239
    4   com.apple.SystemConfiguration 0x9bd7fce1 __SCNetworkReachabilityServer_targetStatus + 239
    5   com.apple.SystemConfiguration 0x9bd7e2c1 __SCNetworkReachabilityGetFlags + 429
    6   com.apple.SystemConfiguration 0x9bda6100 __SCNetworkReachabilityUpdateConcurrent + 389
    7   com.apple.SystemConfiguration 0x9bda69d9 ____SCNetworkReachabilityUpdate_block_invoke + 39
    8   libdispatch.dylib             0x9acb7e12 _dispatch_call_block_and_release + 15
    9   libdispatch.dylib             0x9acba506 _dispatch_async_redirect_invoke + 627
    10  libdispatch.dylib             0x9acb3130 _dispatch_client_callout + 50
    11  libdispatch.dylib             0x9acb6180 _dispatch_root_queue_drain + 898
    12  libdispatch.dylib             0x9acc563d _dispatch_worker_thread3 + 97
    13  libsystem_pthread.dylib       0x913ac296 _pthread_wqthread + 724
    14  libsystem_pthread.dylib       0x913a9eea start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib         0x93e96e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x913ac36d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x913a9eea start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib         0x93e96e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x913ac36d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x913a9eea start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib         0x93e96e6e __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x913ac36d _pthread_wqthread + 939
    2   libsystem_pthread.dylib       0x913a9eea start_wqthread + 30
    Thread 6 Crashed:: Dispatch queue: NSOperationQueue 0x430960 :: NSOperation 0x3c2f20 (QOS: USER_INITIATED)
    0   libobjc.A.dylib               0x922ba0a7 objc_msgSend + 23
    1   com.apple.CoreFoundation       0x9b7c389f _CFAutoreleasePoolPop + 47
    2   com.apple.Foundation           0x9740513b -[NSAutoreleasePool release] + 125
    3   CCMNative.dylib               0x0e6c97cc HttpCommunicator::getCookies() + 716
    4   CCMNative.dylib               0x0e6c9986 HttpCommunicator::sendRequest(std::string, NSString*, bool, bool, NSMutableArray*, bool) + 408
    5   CCMNative.dylib               0x0e6cb271 HttpCommunicator::getRemoteFileSize(unsigned long long&) + 485
    6   CCMNative.dylib               0x0e6b0301 DownloadGlobalData::retrieveRemoteFileSize() + 471
    7   CCMNative.dylib               0x0e6ba757 FileDownloadManager::getFileSize(unsigned long long&, bool&) + 51
    8   CCMNative.dylib               0x0e6c1c1d DLEFileDownloadHandle::getFileSize(unsigned long long&, bool&) + 39
    9   CCMNative.dylib               0x0e516baa ProductSession::prepareNewDownload(std::string&, bool) + 1276
    10  CCMNative.dylib               0x0e517422 ProductSession::isDownloadWorkCompleted(std::string&) + 54
    11  CCMNative.dylib               0x0e51de65 ProductSession::shouldDownloadAAM(OSXMLParser*) + 731
    12  CCMNative.dylib               0x0e51e9f5 ProductSession::processAction(OSXMLParser*) + 417
    13  CCMNative.dylib               0x0e50acd8 PerformSessionJob(MessageObject const&) + 432
    14  CCMNative.dylib               0x0e4e9c9c Applet::executeMethodWithMessage(MessageObject&) + 228
    15  CCMNative.dylib               0x0e50118a processMessage + 184
    16  com.adobe.PDApp               0x00010c7e 0x1000 + 64638
    17  com.adobe.PDApp               0x0000439b 0x1000 + 13211
    18  com.adobe.PDApp               0x0000e339 0x1000 + 54073
    19  com.apple.CoreFoundation       0x9b7c4b2d __invoking___ + 29
    20  com.apple.CoreFoundation       0x9b7c4a0d -[NSInvocation invoke] + 317
    21  com.apple.Foundation           0x974a1d39 -[NSInvocationOperation main] + 219
    22  com.apple.Foundation           0x973ebeae -[__NSOperationInternal _start:] + 770
    23  com.apple.Foundation           0x973ebba1 -[NSOperation start] + 71
    24  com.apple.Foundation           0x973eb9eb __NSOQSchedule_f + 213
    25  libdispatch.dylib             0x9acb3130 _dispatch_client_callout + 50
    26  libdispatch.dylib             0x9acb6d05 _dispatch_queue_drain + 1017
    27  libdispatch.dylib             0x9acb899d _dispatch_queue_invoke + 186
    28  libdispatch.dylib             0x9acb5f89 _dispatch_root_queue_drain + 395
    29  libdispatch.dylib             0x9acc563d _dispatch_worker_thread3 + 97
    30  libsystem_pthread.dylib       0x913ac296 _pthread_wqthread + 724
    31  libsystem_pthread.dylib       0x913a9eea start_wqthread + 30
    Thread 7:
    0   libsystem_kernel.dylib         0x93e96516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x913acb06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x913b01d1 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.ape.engine           0x07d4f04f APXGetHostAPI + 2633743
    4   com.adobe.ape.engine           0x07ae062f APXGetHostAPI + 83439
    5   com.adobe.ape.engine           0x07d4f13e APXGetHostAPI + 2633982
    6   com.adobe.ape.engine           0x07d4f1a7 APXGetHostAPI + 2634087
    7   com.adobe.ape.engine           0x07d4f2c6 APXGetHostAPI + 2634374
    8   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    9   libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    10  libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib         0x93e96516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x913acb06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x913b01d1 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.ape.engine           0x07d4f04f APXGetHostAPI + 2633743
    4   com.adobe.ape.engine           0x07ae062f APXGetHostAPI + 83439
    5   com.adobe.ape.engine           0x07d4f13e APXGetHostAPI + 2633982
    6   com.adobe.ape.engine           0x07d4f1a7 APXGetHostAPI + 2634087
    7   com.adobe.ape.engine           0x07d4f2c6 APXGetHostAPI + 2634374
    8   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    9   libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    10  libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib         0x93e96516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x913acb06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x913b01d1 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.ape.engine           0x07d4f04f APXGetHostAPI + 2633743
    4   com.adobe.ape.engine           0x07ae062f APXGetHostAPI + 83439
    5   com.adobe.ape.engine           0x07d4f13e APXGetHostAPI + 2633982
    6   com.adobe.ape.engine           0x07d4f1a7 APXGetHostAPI + 2634087
    7   com.adobe.ape.engine           0x07d4f2c6 APXGetHostAPI + 2634374
    8   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    9   libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    10  libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib         0x93e96516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x913acb06 _pthread_cond_wait + 726
    2   libsystem_pthread.dylib       0x913b01d1 pthread_cond_wait$UNIX2003 + 71
    3   com.adobe.ape.engine           0x07d4f04f APXGetHostAPI + 2633743
    4   com.adobe.ape.engine           0x07ae062f APXGetHostAPI + 83439
    5   com.adobe.ape.engine           0x07d4f13e APXGetHostAPI + 2633982
    6   com.adobe.ape.engine           0x07d4f1a7 APXGetHostAPI + 2634087
    7   com.adobe.ape.engine           0x07d4f2c6 APXGetHostAPI + 2634374
    8   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    9   libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    10  libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib         0x93e96516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x913acb7a _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x913acd9d pthread_cond_timedwait_relative_np + 47
    3   com.adobe.ape.engine           0x07d4f017 APXGetHostAPI + 2633687
    4   com.adobe.ape.engine           0x07d6820e APXGetHostAPI + 2736590
    5   com.adobe.ape.engine           0x07d4f13e APXGetHostAPI + 2633982
    6   com.adobe.ape.engine           0x07d4f1a7 APXGetHostAPI + 2634087
    7   com.adobe.ape.engine           0x07d4f2c6 APXGetHostAPI + 2634374
    8   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    9   libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    10  libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib         0x93e96516 __psynch_cvwait + 10
    1   libsystem_pthread.dylib       0x913acb7a _pthread_cond_wait + 842
    2   libsystem_pthread.dylib       0x913acd9d pthread_cond_timedwait_relative_np + 47
    3   com.adobe.ape.engine           0x07d4f017 APXGetHostAPI + 2633687
    4   com.adobe.ape.engine           0x07edd0c8 APXGetHostAPI + 4264072
    5   com.adobe.ape.engine           0x07d4f13e APXGetHostAPI + 2633982
    6   com.adobe.ape.engine           0x07d4f1a7 APXGetHostAPI + 2634087
    7   com.adobe.ape.engine           0x07d4f2c6 APXGetHostAPI + 2634374
    8   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    9   libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    10  libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib         0x93e90a2e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x93e8fad0 mach_msg + 68
    2   com.apple.CoreFoundation       0x9b7ffae6 __CFRunLoopServiceMachPort + 214
    3   com.apple.CoreFoundation       0x9b7feef9 __CFRunLoopRun + 1529
    4   com.apple.CoreFoundation       0x9b7fe696 CFRunLoopRunSpecific + 390
    5   com.apple.CoreFoundation       0x9b7fe4fb CFRunLoopRunInMode + 123
    6   com.apple.AppKit               0x908918f4 _NSEventThread + 283
    7   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    8   libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    9   libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 14:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x93e90a2e mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x93e8fad0 mach_msg + 68
    2   com.apple.CoreFoundation       0x9b7ffae6 __CFRunLoopServiceMachPort + 214
    3   com.apple.CoreFoundation       0x9b7feef9 __CFRunLoopRun + 1529
    4   com.apple.CoreFoundation       0x9b7fe696 CFRunLoopRunSpecific + 390
    5   com.apple.CoreFoundation       0x9b7fe4fb CFRunLoopRunInMode + 123
    6   com.apple.CFNetwork           0x901fdaff +[NSURLConnection(Loader) _resourceLoadLoop:] + 717
    7   com.apple.Foundation           0x97452dcf -[NSThread main] + 45
    8   com.apple.Foundation           0x97452d21 __NSThread__main__ + 1538
    9   libsystem_pthread.dylib       0x913abecf _pthread_body + 138
    10  libsystem_pthread.dylib       0x913abe45 _pthread_start + 162
    11  libsystem_pthread.dylib       0x913a9f0e thread_start + 34
    Thread 6 crashed with X86 Thread State (32-bit):
      eax: 0x0ea130f0  ebx: 0x00837010  ecx: 0x922d9242  edx: 0x00000000
      edi: 0x00837000  esi: 0x922bef99  ebp: 0xb029a2f8  esp: 0xb029a0b8
       ss: 0x00000023  efl: 0x00010206  eip: 0x922ba0a7   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f
      cr2: 0x00000020
    Logical CPU:     0
    Error Code:      0x00000004
    Trap Number:     14
    Binary Images:
        0x1000 -    0x3ffe3 +com.adobe.PDApp (6.2.112.0 - 6.2.112.0) <8D7B660F-E376-56A8-08E3-C808F17872F6> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
       0x48000 -    0x4fffb +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <B711CAA7-29D6-D5CF-CE1B-A611896C8D87> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
    0x4342000 -  0x4342ffb +cl_kernels (???) <4FF6D04F-56C7-4883-9422-A35C9F0672CD> cl_kernels
    0x51cd000 -  0x520fffb  com.apple.CloudDocs (1.0 - 280.1) <F6C93464-F452-334C-BC49-87A0C0143A8C> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
    0x52a0000 -  0x5396ff3 +AdobePIM.dylib (6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ] - 6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ]) <7E9D9196-2A82-C25B-1DDF-4312E706A4BA> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
    0x53af000 -  0x5430ff7  com.apple.xquery (1.3.1 - 30) <6B4EF9B6-DF7B-3A1A-8C60-2419453F0BFE> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
    0x5d27000 -  0x5d7bfe7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <0B80F7A7-EC10-A7C7-5E6E-787953553C55> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
    0x6805000 -  0x6805ff9 +cl_kernels (???) <397BD3AC-5777-4F08-A68B-9EF97E981759> cl_kernels
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    0x98e9e000 - 0x98eb0fff  com.apple.Sharing (328.3 - 328.3) <460DD833-B33A-369E-A5EF-B21D5AA231EF> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
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