Illustrator updates fail
I have CS3 Design Premium installed on my computer that is running Windows XP Professional (SP2). I have cable Internet service and am always connected so I am notified if updates are available. The problem is that Illustator is the only application that is unable to install updates. The version that I currently have installed is 13.0.0. I have been notified that 13.0.1 is available, but the installation never works. I get a pop-up menu with "Installation Incomplete" in the title bar. In the box in the pop-up window is the message: Updater did not Worked" (bad grammar). And beneath the box is another note that says: Adobe Illustrator CS3 13.0.1 Update failed to install.
I have tried to uninstall CS3 from the Control Panel, but nothing happens other than the menu item is mementarily highlighted for about 3 seconds. I also have thied to do a repair from the installation disk, but it begins the uninstall process and then just quits as if nothing ever happened.
Several weeks ago, I performed a reinstallation when CS3 applications were frequently crashing and that fixed the crashing problem. But since then, Illustrator is not able to be updated.
Try disabling your virus protection software before doing the update.
Virus Scanners
If you are using a virus protection program such as Norton or MacAfee there should be a link to them through your Start menu under All programs. Click the link to open the "Control Center". This may be called other names such as "Security Center" or similar names.
Click the link to access your virus scanner configuration. In that area you should see a link to "disable" or "temporarily disable" virus scanning. Please click that link. If it is not a temporarily disabled, be sure to re-enable it when you are done.
You should then be able to proceed to complete the download and installation process.
If your virus scanner is not similar to the above, please consult the software's documentation on how to disable it temporarily.
If you have a bundled security program like Norton Securities you may need to disable the whole program to get the download to complete.
Similar Messages
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Photoshop and Illustrator updates fail using Adobe Application Manager, why and what can I do?
In the Adobe Application Manager, it says there are updates for both Photoshop and Illustrator. When I click to update, they both downloaded and attempted to install and in the middle of this process, Application Manager shows that the updates fail. After this, upon restart of my Mac–running Lion–Illustrator shows that it's up to date in the Application Manager and Photoshop shows an update is available. Upon trying to re-update Photoshop again, the update fails again and again.
I have updated before a few days ago with no problem, so I don't understand why the updates are failing and why after doing so, now Illustrator shows that it is up to date and Photoshop does not.
Has anyone else had this problem and if so, does anyone know why and what I can do about it?
Thank you.Hi Richei Creative,
These would be my suggestions:
Create a new user account with administrative rights, log out of your current account and into that one, launch Adobe Application Manager and attempt the Photoshop update again.
Instructions if you need them - http://support.apple.com/kb/PH11468
If this fails, uninstall Photoshop (Applications > Utilities > Adobe Installers) and reinstall Photoshop then from Adobe Application Manager the attempt the Photoshop update again, also from the newly created user account.
Hope these help,
-Dave -
Windows 7 Ultimate 64 bit, Adobe Design & Web Premium CS6
Adobe Updater returns with this error code after failing to install the Illustrator updates, both the 32 and the 64 bit versions:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
There was no problem with the Dreamweaver and the Camera Raw updates.
Any help is greatly appreciated.*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 516.132 milliseconds (0.516132 seconds) DTR = 131.749 KBPS (0.128661 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup
Updating media info for: {061C7D21-63EF-4426-A44F-D94874064EA0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16ja_JPLanguagePack-161112200122\Install.db
Updating media info for: {06C6997D-0ED1-4E08-9B96-0C4D30C05F2F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16es_MXLanguagePack-171112132014\Install.db
Updating media info for: {0D4C92AE-CB58-4A01-8C75-0A17D3BE7A3E}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16tr_TRLanguagePack-171112144307\Install.db
Updating media info for: {0D97F737-3E44-4751-9F65-0CBFCF94C7EA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16en_AELanguagePack-171112144733\Install.db
Updating media info for: {0F5351A7-1F40-4833-917A-9DF9BB43770C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16pl_PLLanguagePack-171112142559\Install.db
Updating media info for: {12A630B5-7283-4AA5-A663-6B028739AC8B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fr_CALanguagePack-161112192827\Install.db
Updating media info for: {2141B5C1-CA4F-4CEF-B849-D4BC9E7C6D52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16zh_TWLanguagePack-171112134621\Install.db
Updating media info for: {25416933-E415-48B6-BDBD-241625438C7F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16-mul-021212191522\Install.db
Updating media info for: {5B9BFF63-E656-4D85-B19E-5C968043939B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16en_GBLanguagePack-161112192610\Install.db
Updating media info for: {6777419A-1193-4DB1-AC56-222AA6319A26}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16es_ESLanguagePack-171112131800\Install.db
Updating media info for: {809CCD38-9CB0-46E6-8790-BF7D51F4C361}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fi_FILanguagePack-171112132227\Install.db
Updating media info for: {83AF45BA-017E-4C64-BE64-972ABF69B141}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16cs_CZLanguagePack-171112135758\Install.db
Updating media info for: {853DA639-49C5-4475-B923-C32E7DC46F60}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16ko_KRLanguagePack-171112134158\Install.db
Updating media info for: {8A611CDC-E36D-4607-8287-752609B51F40}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16de_DELanguagePack-161112175800\Install.db
Updating media info for: {8CDC7715-CD55-45EA-84B3-54D9AEF94402}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16it_ITLanguagePack-171112132438\Install.db
Updating media info for: {94B829B2-537D-47BC-A637-A773A9F53D26}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16pt_BRLanguagePack-171112133417\Install.db
Updating media info for: {97E8F774-DAA9-4F84-873D-82068E62E0E3}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16ru_RULanguagePack-171112144056\Install.db
Updating media info for: {A552ACC9-C68A-40D4-81F9-A59A6AB6C44D}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16da_DKLanguagePack-161112211047\Install.db
Updating media info for: {AC113952-1451-4594-A7EA-5B51CE21F8F0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16nl_NLLanguagePack-171112132650\Install.db
Updating media info for: {BC2A47A9-C25E-437D-B8BF-16CF7A3492CB}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16hu_HULanguagePack-171112141419\Install.db
Updating media info for: {C0BBA461-C521-4277-B0F8-891DCDEEBAFE}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fr_MALanguagePack-171112145641\Install.db
Updating media info for: {D3E9405C-97CE-41DC-9223-84053D052E3B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16sv_SELanguagePack-171112133945\Install.db
Updating media info for: {D3F9708C-BCE5-4D62-9A94-E5E2BB976932}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16uk_UALanguagePack-171112144521\Install.db
Updating media info for: {E89CA45F-2DA5-40E0-B858-49AEFDEC68C3}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16en_ILLanguagePack-171112145202\Install.db
Updating media info for: {F54A9F4F-3958-4815-818F-A3E24D5FF82B}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16fr_FRLanguagePack-161112195317\Install.db
Updating media info for: {FCBB5C88-0A49-4062-8A53-1404CB240EF8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
Path: C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16zh_CNLanguagePack-171112134409\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 5504] Fri Dec 14 11:36:36 2012 INFO
______ Verify Dependency Subscribers ______
[ 5504] Fri Dec 14 11:36:36 2012 ERROR
DW023: The extension payload: {061C7D21-63EF-4426-A44F-D94874064EA0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ja_JPLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {06C6997D-0ED1-4E08-9B96-0C4D30C05F2F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_MXLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {0D4C92AE-CB58-4A01-8C75-0A17D3BE7A3E} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16tr_TRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {0D97F737-3E44-4751-9F65-0CBFCF94C7EA} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_AELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {0F5351A7-1F40-4833-917A-9DF9BB43770C} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pl_PLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {12A630B5-7283-4AA5-A663-6B028739AC8B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_CALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {2141B5C1-CA4F-4CEF-B849-D4BC9E7C6D52} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_TWLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {5B9BFF63-E656-4D85-B19E-5C968043939B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_GBLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {6777419A-1193-4DB1-AC56-222AA6319A26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_ESLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {809CCD38-9CB0-46E6-8790-BF7D51F4C361} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fi_FILanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {83AF45BA-017E-4C64-BE64-972ABF69B141} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16cs_CZLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {853DA639-49C5-4475-B923-C32E7DC46F60} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ko_KRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {8A611CDC-E36D-4607-8287-752609B51F40} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16de_DELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {8CDC7715-CD55-45EA-84B3-54D9AEF94402} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16it_ITLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {94B829B2-537D-47BC-A637-A773A9F53D26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pt_BRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {97E8F774-DAA9-4F84-873D-82068E62E0E3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ru_RULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {A552ACC9-C68A-40D4-81F9-A59A6AB6C44D} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16da_DKLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {AC113952-1451-4594-A7EA-5B51CE21F8F0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16nl_NLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {BC2A47A9-C25E-437D-B8BF-16CF7A3492CB} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16hu_HULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {C0BBA461-C521-4277-B0F8-891DCDEEBAFE} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_MALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {D3E9405C-97CE-41DC-9223-84053D052E3B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16sv_SELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {D3F9708C-BCE5-4D62-9A94-E5E2BB976932} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16uk_UALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {E89CA45F-2DA5-40E0-B858-49AEFDEC68C3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_ILLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {F54A9F4F-3958-4815-818F-A3E24D5FF82B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_FRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
DW023: The extension payload: {FCBB5C88-0A49-4062-8A53-1404CB240EF8} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_CNLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
[ 5504] Fri Dec 14 11:36:36 2012 INFO
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 can be applied to product {7D4E9D10-AED6-485D-A2B0-9A1DF1A55545} Adobe Illustrator CS6 Core 16.0.0.0
[ 5504] Fri Dec 14 11:37:09 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 is: false
Action string for {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Adobe
[ 5504] Fri Dec 14 11:37:10 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0
::START TIMER:: [Payload Operation :{25416933-E415-48B6-BDBD-241625438C7F}]
[ 5680] Fri Dec 14 11:37:10 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 5680] Fri Dec 14 11:37:11 2012 INFO
Extracting assets complete. Number assets: 2
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16-mul-021212191522\Install.db
[ 5680] Fri Dec 14 11:37:11 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 3)
[ 5680] Fri Dec 14 11:37:11 2012 INFO
Completing installation for payload at C:\Users\Username\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul\16.5\Setup\p ayloads\AdobeIllustrator16-mul-021212191522\Install.db
[ 5504] Fri Dec 14 11:37:12 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{25416933-E415-48B6-BDBD-241625438C7F}] took 1740.69 milliseconds (1.74069 seconds) DTR = 294.136 KBPS (0.287243 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0
No operation. We're done:
[ 5504] Fri Dec 14 11:37:14 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 5504] Fri Dec 14 11:37:14 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul: Install failed
[ 5504] Fri Dec 14 11:37:14 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 39201.3 milliseconds (39.2013 seconds) DTR = 55.6104 KBPS (0.0543071 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 27 error(s), 0 warning(s)
ERROR: DW023: The extension payload: {061C7D21-63EF-4426-A44F-D94874064EA0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ja_JPLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {06C6997D-0ED1-4E08-9B96-0C4D30C05F2F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_MXLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {0D4C92AE-CB58-4A01-8C75-0A17D3BE7A3E} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16tr_TRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {0D97F737-3E44-4751-9F65-0CBFCF94C7EA} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_AELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {0F5351A7-1F40-4833-917A-9DF9BB43770C} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pl_PLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {12A630B5-7283-4AA5-A663-6B028739AC8B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_CALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {2141B5C1-CA4F-4CEF-B849-D4BC9E7C6D52} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_TWLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {5B9BFF63-E656-4D85-B19E-5C968043939B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_GBLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {6777419A-1193-4DB1-AC56-222AA6319A26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16es_ESLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {809CCD38-9CB0-46E6-8790-BF7D51F4C361} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fi_FILanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {83AF45BA-017E-4C64-BE64-972ABF69B141} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16cs_CZLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {853DA639-49C5-4475-B923-C32E7DC46F60} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ko_KRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {8A611CDC-E36D-4607-8287-752609B51F40} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16de_DELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {8CDC7715-CD55-45EA-84B3-54D9AEF94402} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16it_ITLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {94B829B2-537D-47BC-A637-A773A9F53D26} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16pt_BRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {97E8F774-DAA9-4F84-873D-82068E62E0E3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16ru_RULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {A552ACC9-C68A-40D4-81F9-A59A6AB6C44D} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16da_DKLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {AC113952-1451-4594-A7EA-5B51CE21F8F0} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16nl_NLLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {BC2A47A9-C25E-437D-B8BF-16CF7A3492CB} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16hu_HULanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {C0BBA461-C521-4277-B0F8-891DCDEEBAFE} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_MALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {D3E9405C-97CE-41DC-9223-84053D052E3B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16sv_SELanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {D3F9708C-BCE5-4D62-9A94-E5E2BB976932} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16uk_UALanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {E89CA45F-2DA5-40E0-B858-49AEFDEC68C3} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16en_ILLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {F54A9F4F-3958-4815-818F-A3E24D5FF82B} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16fr_FRLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
ERROR: DW023: The extension payload: {FCBB5C88-0A49-4062-8A53-1404CB240EF8} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16zh_CNLanguagePack 16.0.3.0 requires a parent with following specification:
Family: Illustrator
ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
MinVersion: 0.0.0.0
This parent relationship is not satisfied, because this payload is not present in this session.
This payload will be ignored in this session.
----------- Payload: {25416933-E415-48B6-BDBD-241625438C7F} Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul 16.0.3.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_16.0.3_AdobeIllustrator16-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 5504] Fri Dec 14 11:37:15 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW023, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Adobe Illustrator update fails every time.
I've been trying to update Illustrator CS6 for the last 2 weeks via Adobe Application Manager, but each time I try to update Illustrator it tells me the update failed. What's the bug here and how can I get the update? All the other apps seem to update just fine (InDesign, Photoshop, Acrobat, Muse, etc.). There seems to be something broken in Illustrator or in the Application Manager for it to so consistently fail to update.
I DID find the installation logs for Illustrator. What I didn't find were any ERROR messages in it. Below is the text file from the installation logs for you to check through to see if I missed anything. By the way, the Adobe rep I spoke to didn't ask me anything about the installation logs at all. After putting me on hold several times he told me that because I had both CS4 and CS6 installed on my Mac, I needed to delete both of them and do a complete reinstall of each of them.
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | Visit http://www.adobe.com/go/loganalyzer/ for more information
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | START - Installer Session
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
02/28/13 16:34:24:195 | [INFO] | | OOBE | DE | | | | 61126374 | RIBS version: 7.0.0.91
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | OSX version: 10.6.8
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [Total Timer]
02/28/13 16:34:24:222 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK: Single instance running
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK : Credentials
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Load Deployment File
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | deploymentFile option not given
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | CHECK : Another Native OS installer already running
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Create Required Folders
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Assuming install mode
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Looking up install source path
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Sync Media DB ...
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [Sync Media DB]
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Pre check media db sync
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | End of Pre check media db sync. Exit code: 0
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | :: END TIMER :: [Sync Media DB] took 1224 milliseconds (1.224 seconds) DTR = 333.333 KBPS (0.325521 MBPS)
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Ready to initialize session to start with ...
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | ::START TIMER:: [CreatePayloadSession]
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Updated source path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
02/28/13 16:34:24:223 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {04EDB643-8253-47E6-9E50-77FF74C1BCE0}
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fi_FILanguagePack-161112224659/AdobeIllustrator16fi_FILanguagePack-161112 224659.dmg
02/28/13 16:34:24:224 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {07BA5541-86E0-44B8-911D-557C1901A9FB}
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pt_BRLanguagePack-161112225309/AdobeIllustrator16pt_BRLanguagePack-161112 225309.dmg
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {17D5D336-F08E-4D4A-A5AE-369165C7F57C}
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ja_JPLanguagePack-161112223850/AdobeIllustrator16ja_JPLanguagePack-161112 223850.dmg
02/28/13 16:34:24:225 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF}
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_AELanguagePack-161112231517/AdobeIllustrator16en_AELanguagePack-161112 231517.dmg
02/28/13 16:34:24:226 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {25143FAE-0AAE-4051-8019-EE31CFD945C2}
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_CALanguagePack-161112223426/AdobeIllustrator16fr_CALanguagePack-161112 223426.dmg
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {3B815145-710A-479B-925A-7747172F498B}
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_CNLanguagePack-161112225912/AdobeIllustrator16zh_CNLanguagePack-161112 225912.dmg
02/28/13 16:34:24:227 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5}
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16sv_SELanguagePack-161112225513/AdobeIllustrator16sv_SELanguagePack-161112 225513.dmg
02/28/13 16:34:24:228 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {49D6678F-6F22-4BDC-A76D-2B09F18FDE92}
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16nl_NLLanguagePack-161112225107/AdobeIllustrator16nl_NLLanguagePack-161112 225107.dmg
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C}
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_FRLanguagePack-161112223639/AdobeIllustrator16fr_FRLanguagePack-161112 223639.dmg
02/28/13 16:34:24:229 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {5480D6AC-DB6B-465E-8D88-36DCE46774C1}
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16da_DKLanguagePack-161112224049/AdobeIllustrator16da_DKLanguagePack-161112 224049.dmg
02/28/13 16:34:24:230 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {58F60864-D049-436B-B0D7-70828EEFC12B}
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_MXLanguagePack-161112224457/AdobeIllustrator16es_MXLanguagePack-161112 224457.dmg
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {5C53CF24-0155-4CBD-A202-2069997C7388}
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16zh_TWLanguagePack-161112230110/AdobeIllustrator16zh_TWLanguagePack-161112 230110.dmg
02/28/13 16:34:24:231 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217}
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16es_ESLanguagePack-161112224255/AdobeIllustrator16es_ESLanguagePack-161112 224255.dmg
02/28/13 16:34:24:232 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {64FDF60C-10F0-4B86-9420-6F54CE9093D5}
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16tr_TRLanguagePack-161112231115/AdobeIllustrator16tr_TRLanguagePack-161112 231115.dmg
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6DF68862-8987-486B-95FD-7EA7398A9115}
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16cs_CZLanguagePack-161112230310/AdobeIllustrator16cs_CZLanguagePack-161112 230310.dmg
02/28/13 16:34:24:233 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {6E5749D0-2BC3-40A7-B5B0-433AC896B70B}
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16fr_MALanguagePack-161112231920/AdobeIllustrator16fr_MALanguagePack-161112 231920.dmg
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8}
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16it_ITLanguagePack-161112224904/AdobeIllustrator16it_ITLanguagePack-161112 224904.dmg
02/28/13 16:34:24:234 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {A38BA688-C669-42E4-A4AC-C82B0ADE1460}
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16hu_HULanguagePack-161112230509/AdobeIllustrator16hu_HULanguagePack-161112 230509.dmg
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {C5880636-A202-440B-96C3-FB90F9EF985D}
02/28/13 16:34:24:235 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_GBLanguagePack-161112223218/AdobeIllustrator16en_GBLanguagePack-161112 223218.dmg
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0}
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16de_DELanguagePack-161112223003/AdobeIllustrator16de_DELanguagePack-161112 223003.dmg
02/28/13 16:34:24:236 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {CF88F707-EA06-4B92-895E-A42506C75980}
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16en_ILLanguagePack-161112231720/AdobeIllustrator16en_ILLanguagePack-161112 231720.dmg
02/28/13 16:34:24:237 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC}
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ko_KRLanguagePack-161112225714/AdobeIllustrator16ko_KRLanguagePack-161112 225714.dmg
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6}
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16ru_RULanguagePack-161112230914/AdobeIllustrator16ru_RULanguagePack-161112 230914.dmg
02/28/13 16:34:24:238 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {D5B78026-B998-49E0-A987-3282C862C0E3}
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16-mul-250113205008/AdobeIllustrator16-mul-250113205008.dmg
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB}
02/28/13 16:34:24:239 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16pl_PLLanguagePack-161112230712/AdobeIllustrator16pl_PLLanguagePack-161112 230712.dmg
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Updating media info for: {E36BFDF1-93B6-478C-BC35-445D9FBFE464}
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Ignoring original data since install source is local
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Type: 0, Volume Order: 1, Media Name: Adobe Illustrator CS6
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | Path: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8/payloads/A dobeIllustrator16uk_UALanguagePack-161112231316/AdobeIllustrator16uk_UALanguagePack-161112 231316.dmg
02/28/13 16:34:24:240 | [INFO] | | OOBE | DE | | | | 61126374 | -------------------- END - Updating Media Sources - END --------------------
02/28/13 16:34:24:351 | [INFO] | | OOBE | DE | | | | 61126374 | Supported RIBS version range: [0.0.0.0,7.0.0.91]
02/28/13 16:34:24:352 | [INFO] | | OOBE | DE | | | | 61126374 | ----------------- CreatePayloadSession: machine is x86 ---------------
02/28/13 16:34:28:712 | [INFO] | | OOBE | DE | | | | 61126374 | ______ Verify Dependency Subscribers ______
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fi_FILanguagePack 16.2.0.0 {04EDB643-8253-47E6-9E50-77FF74C1BCE0} requires a parent with following specification:
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:712 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fi_FILanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pt_BRLanguagePack 16.2.0.0 {07BA5541-86E0-44B8-911D-557C1901A9FB} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pt_BRLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ja_JPLanguagePack 16.2.0.0 {17D5D336-F08E-4D4A-A5AE-369165C7F57C} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ja_JPLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_AELanguagePack 16.2.0.0 {1FB27DF0-4841-49F1-A40C-468DAB4EFDDF} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_AELanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_CALanguagePack 16.2.0.0 {25143FAE-0AAE-4051-8019-EE31CFD945C2} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_CALanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_CNLanguagePack 16.2.0.0 {3B815145-710A-479B-925A-7747172F498B} requires a parent with following specification:
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_CNLanguagePack
02/28/13 16:34:28:713 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16sv_SELanguagePack 16.2.0.0 {426959D6-D6F1-44C5-B1C8-D2F82E70AAC5} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16sv_SELanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16nl_NLLanguagePack 16.2.0.0 {49D6678F-6F22-4BDC-A76D-2B09F18FDE92} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16nl_NLLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_FRLanguagePack 16.2.0.0 {4CEA8A14-78A4-41F0-B379-99F2F0CF7D7C} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_FRLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16da_DKLanguagePack 16.2.0.0 {5480D6AC-DB6B-465E-8D88-36DCE46774C1} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16da_DKLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_MXLanguagePack 16.2.0.0 {58F60864-D049-436B-B0D7-70828EEFC12B} requires a parent with following specification:
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_MXLanguagePack
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:714 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16zh_TWLanguagePack 16.2.0.0 {5C53CF24-0155-4CBD-A202-2069997C7388} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16zh_TWLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16es_ESLanguagePack 16.2.0.0 {6431AB6D-0BD6-4B33-87C1-D6F5E9F0F217} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16es_ESLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16tr_TRLanguagePack 16.2.0.0 {64FDF60C-10F0-4B86-9420-6F54CE9093D5} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16tr_TRLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16cs_CZLanguagePack 16.2.0.0 {6DF68862-8987-486B-95FD-7EA7398A9115} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16cs_CZLanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16fr_MALanguagePack 16.2.0.0 {6E5749D0-2BC3-40A7-B5B0-433AC896B70B} requires a parent with following specification:
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16fr_MALanguagePack
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:715 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16it_ITLanguagePack 16.2.0.0 {8EB61C9E-3CE2-41A0-97BD-BAC64DC4D2A8} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16it_ITLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16hu_HULanguagePack 16.2.0.0 {A38BA688-C669-42E4-A4AC-C82B0ADE1460} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16hu_HULanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_GBLanguagePack 16.2.0.0 {C5880636-A202-440B-96C3-FB90F9EF985D} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16de_DELanguagePack 16.2.0.0 {CB5AFE60-4B34-4B60-A38B-67ECDD44A5C0} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16de_DELanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16en_ILLanguagePack 16.2.0.0 {CF88F707-EA06-4B92-895E-A42506C75980} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16en_ILLanguagePack
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ko_KRLanguagePack 16.2.0.0 {D15F127C-BA46-40AD-9DFA-B8B6B3A7B8BC} requires a parent with following specification:
02/28/13 16:34:28:716 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ko_KRLanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16ru_RULanguagePack 16.2.0.0 {D4BE31B2-9173-4CF7-AF24-C0EBA97E6CE6} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16ru_RULanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16pl_PLLanguagePack 16.2.0.0 {E111CE96-4E5B-4CFA-84FB-82D019AEF8FB} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16pl_PLLanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | DW023: The extension payload: Adobe Illustrator CS6 Core_16.2.0_AdobeIllustrator16uk_UALanguagePack 16.2.0.0 {E36BFDF1-93B6-478C-BC35-445D9FBFE464} requires a parent with following specification:
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | Family: Illustrator
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | ProductName: Adobe Illustrator CS6 Core_AdobeIllustrator16uk_UALanguagePack
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | MinVersion: 0.0.0.0
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This parent relationship is not satisfied, because this payload is not present in this session.
02/28/13 16:34:28:717 | [ERROR] | | OOBE | DE | | | | 61126374 | This payload will be ignored in this session.
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3}: 0 (0,0)
02/28/13 16:34:28:717 | [INFO] | | OOBE | DE | | | | 61126374 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
02/28/13 16:34:28:719 | [INFO] | | OOBE | DE | | | | 61126374 | Patch Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} can be applied to product Adobe Illustrator CS6 Core 16.0.0.0 {AAF0D225-F129-40F2-916E-12E28DBD19ED}
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "installSourcePath" to: /Users/lenwilliams/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.8
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "mode" to: silent
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Setting property "workflow" to: updater
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "extensionsOnly" to: 1
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "mode" to: silent
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "patchesOnly" to: 1
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "updateManifestPath" to: /Users/lenwilliams/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeIllustrator16-mul/16.8/16.8.xml
02/28/13 16:34:36:309 | [INFO] | | OOBE | DE | | | | 61126374 | Overwrite property "workflow" to: updater
02/28/13 16:34:36:311 | [INFO] | | OOBE | DE | | | | 61126374 | Found payload actions:
02/28/13 16:34:36:311 | [INFO] | | OOBE | DE | | | | 61126374 | Deciding what installer mode to use...
02/28/13 16:34:36:559 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN Setting requested payload actions
02/28/13 16:34:36:560 | [INFO] | | OOBE | DE | | | | 61126374 | Value returned on lookup of payload: Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} is: false
02/28/13 16:34:36:560 | [INFO] | | OOBE | DE | | | | 61126374 | Action string for Adobe Illustrator CS6 Core_16.2.1_AdobeIllustrator16-mul 16.2.1.0 {D5B78026-B998-49E0-A987-3282C862C0E3} is install
02/28/13 16:34:36:725 | [INFO] | | OOBE | DE | | | | 61126374 | END Setting requested payload actions
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | Collected advanced path check information for INSTALLDIR
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is a well-formed path
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is not the root path
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is on a local volume
02/28/13 16:34:36:729 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is on a writable volume
02/28/13 16:34:36:730 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR is not on a case sensitive volume
02/28/13 16:34:36:730 | [INFO] | | OOBE | DE | | | | 61126374 | INSTALLDIR passed path basic path validation: /Applications
02/28/13 16:34:37:410 | [INFO] | | OOBE | DE | | | | 61126374 | BEGIN InstallOperationsQueue Unordered operations -
Adobe Illustrator update fails . . . now what?
I have received updates regularly for the other Adobe software without issue. However, for over a month, Illustrator's update fails. The error message is:
"Update Failed
Unable to extract the downloaded files. Press Retry to download again.
(U44M1l210)"
Retry, fails, retry, fails, retry fails, ad infinitum.
Adobe has a problem with this update for whatever reason and needs to fix it.
Computer: ASUS Sabertooth Rev. 1.0, AMD 8150 at 4.4GHz; 16M 1866 DDR3, 1TB SATA III HD
OS: WIN 7 UltimateU44M1I210 - Creative Cloud Help / Error U44M1I210 | Install updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html -
Adobe Illustrator Update failed
It's my first time downloading illustrator, but when i started installing it, it kept saying "update failed. this patch is not applicable for you." I am using a mac system with ios 10.8. Anybody help me with this issue? Thanks.
update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2014 updates: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html) -
Muse is NOT Working, Illustrator Update FAILS, Apps list is NOT Correct. What Do I Do?
I started having issues with CC a couple months ago out of no where. Mostly just with updates from CC for the apps.
I did the suggested re-installs of CC and then had to try to update by fully re-installing apps and I had funciontality but errors trying to update Illustrator and most of the installed apps did not show up in the CC interface.
Now I try to do a quick update to a site thru Muse and it tells me that it would not validate my subscription and would be canceled in 2 days.
I again followed instructions on Adobe to delete a couple of folders and try to re start Muse.
Now I get an unexpected error and cnont use the program.
I test out CC for updates and the Muse app shows up to date, Bridge app surprisingly updated fine, and as expected, once again, Illustrator errors out on the update and still my CC app list is not correct so I honestly dont know what updates I have to do on the other programs.
I checked my subscription details and everything is fine.
Not having the ability to update efficiently from CC is not a huge deal as long as I can use the programs to work. Not being abel to work because of some programing hiccup is NOT ACCEPTABLE.
Anybody have any possible paths to fix these latest issues?
Should I start by wiping the machine clean of any installs and then completely try to re-install everything?
what a pain.UPDATE:
I got home tonight and tried to open up Muse.
This time it opened up the login screen and actually made it past the point it errored at previously.
Illustrator update stilll gives an Error 8. -
Illustrator Update Failed: Now crashes on launch. Unusable.
After Adobe Updater did it's business it said Illustrator failed to update. Now Illustrator will not launch.
Log file says:
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Problem reporter says (among other things):
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
Referenced from: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Reason: image not found
Any help would be awesome. I'm dead without it.Download and run the manual update from http://www.adobe.com/downloads/updates/
-
Illustrator update failed to download twice, Error Code: U44M1P7
Does anyone know what this code means or how I can get it to work?!
Thanks a lot
Helenhttp://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-
Adobe Illustrator CC 2014 update failed
Since the day I download Illustrator CC 2014, I could not update my software. Every times I tried to update the software, the update failed. The detail as shown in the attachment.
I need help on this problem. Thank youCreative Cloud Error Codes (WIP) | Mylenium's Error Code Database
Refer to the EX11 error and the tips provided there.
Mylenium -
I have successfully downloaded the trial of InDesign and Photoshop, but the trial of illustrator errored. It says update failed. I have tried to hit Retry a number of times but am getting the same thing. Any advice would be appreciated.
Gw17 I would recommend reviewing the installation log file to determine why the update has failed. You can find details on how to locate and interpret the installation log file for the update at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors you discover to this discussion.
-
Illustrator CS3 13.0.2 update failed to install
Received an automatic update. When I clicked to install, the update returned this message:
Installation Incomplete
Adobe Illustrator CS3 13.0.2 update failed to install
The update cannot be applied to the product.
Say what?
I'm at Illustrator CS3 13.0.1. First time an CS3 update dug in its heels and sneered back at me.
Anybody got a clue about this? Bad update?Ok, guys. This is going to be a bit loose, but may help. It is how I got a failed CS3 update to install. I think but am not sure that the install initially failed due to inadequate free space on one of the relevant partitions. I then believe but am not sure that the retract procedure, which is pretty good in general, messed up the registry 'slightly'.
- first, the 'this installation failed' was driving me insane, of course. So finally I tracked down that there are logs, and where they are. Translating from a German XP, you will find those logs in: C:\Documents and Settings\YourLoginName\Applications Data\Adobe\PatcherLogs. There's one for each of your CS3 applications, and they are in text, so open the one matching your trouble.
- these logs get huge, if you've made multiple tries, as they contain every detail. Search for the word ERROR and you will probably find the point of trouble. Time and date stamps may help to locate an episode. There is also a phrase "Patching fails, Rolling back the changes done by the patcher..." which you can look for, which shows just after the original ERROR. There's another message (improperly?) marked ERROR just after, which comments 'Set status to rollback'.
- Ok, now you can see Adobe's idea why the patcher failed. In my case, it said: "Access denied to the registry key: DeviceCentral.advs\shell\Open\command".
- Well, in Microspeak that is probably pretty clear, to someone. I went looking for that key using Regedit search, helped by the cue a few lines above in the log saying "Regsirty Hive: HKCR". Presumably they meant 'Registry'.
- Obligatory message right now. If you have a log like this, and don't grok the Registry well, and know what you want to do about backups, etc., you should stop before even opening Regedit. Get someone who is very dependable and knowledgeable to do a fix for you. Have complete full reinstall backups. Etc.. Better safe than having to reinstall windows from a wiped disk, all your applications, recover all your precious data from right now where you crashed it, etc.. That valuable client project...
- Anyway, you would know what to do about the one or two key permissions if you are qualified, so would do that. In my case it was two keys which had had their owner (me) permissions completely removed.
- I mention and explain this detail so Adobe can explain it to their likely installer-builders, who seem somehow very likely to be outsourced and offshore. I have directed such groups, and don't envy the process. But something about the unwind procedure I think broke those permissions. And something about the patch procedure didn't preflight to assure there was enough disk space before getting in deep, which is the preventative side of the problem, or so I think. But I think both sides of the problem need to get fixed, unless the unwind failure might have been in an inability to write the registry.
- I will refrain from comments I made at the time which show my length of service ;)
- with all this buried under the layers of 'Automatic updater' activity which really hid any clues, I have to wonder why Adobe doesn't have some method for extracting the failure at least from logs, so this could be given to the support techs.
- I am also wondering just when and if I will truncate that log. After 5 or so tries getting to the root of issue, I now have just one of the logs at the 33MB point...
- all this was about something I will probably not use, or much besides prototyping something for a product design, Device Central. But it is very annoying, not to say concerning about futures of a big expensive and very useful package, CS3, to have repeated big failures in the update mechanism. Good to have run it to ground. And I don't do tech stuff for a long time, which shows the level of concern this caused.
- So, Adobe, please make a better situation for your many and varied 'users'. Thank you.
A nice holiday season to all, long may it last you (into Asian new year). -
I am trying to download the new update (Adobe Illustrator 16.0.4 update) for Ai CS6 and it keeps telling me "Update Failed: Updates cannot be applied" What might be the problem? Help!
Without proper system info nobody can even guess.
Mylenium -
Why is Illustrator CC (2014) update failing repeatedly after downloading 100%?
I've been a member of CC for sometime 18 months and normally I have no trouble with updates.
However, this particular update to Illustrator CC fails repeatedly.
I've attempted this update and download more than 8 times.
It shows the download to be 100% complete and then "Update failed" shows up.
Does anyone know what I may be doing wrong?
I've just migrated to a newish iMac, could this be a reason?Have you uninstalled the old versions and used the Cleaner Tool before updating to the new version?
This procedure is recommended after updating Mac OS. -
Adobe Support is Aweful: Illustrator Update Issue
Anyone having a problem with Illustrator Up-Dates? After spending about eitht hours with technicians issue is still unresolved. Below are case notes.
Case #0182211411
Updated
Wednesday, April 13, 2011 10:07:34 AM PDT
Opened
Thursday, March 31, 2011 4:45:40 PM PDT
Status
Open - Pending Adobe Response
Product
Adobe Design Premium CS5
Support contract
Adobe Support Program
Subject
Update Failed
Notes & responses
Notes from Customer
Wednesday, April 13, 2011 10:07:34 AM PDT
Issue is not resolved.
Latest technician was a total waste of time. Had not read previous case notes, had me retry procedures that had failed on previous t
hree attempts to work with technicians.
Wanted me to delete and reinstall entire CS5 Suite with a new user account: said it was a Microsoft registry issue, not an Adobe pro
blem. I lose two days of work, and have to reinstall all plug-ins for the entire suite. Asinine for a problem with Illustrator.
How about some competent help for a change? How about repairing Illustrator registry (if that, indeed, is the problem)?
Notes from Customer
Friday, April 1, 2011 3:33:47 PM PDT
Thank you Adobe support for more wasted time, non-solutions, and non-call backs.
Spent 40 minutes on hold yesterday, spoke with a technician who was running through the standard diagnostics, and was disconnected a
fter about five minutes.
Spent about 50 minutes with a young woman this morning who was also unable to do anything. She wanted to uninstall and reinstall the
entire suite, which I declined to do.
Another tech called, and an appointment for 2:00 PM was set up. It is about 3:30 PM, and still no call back.
After researching the issue on non-Adobe sites, I was able to get the Toolkit up-date to work. Illustrator will still not up-date (s
ee attached error messages). I tried uninstalling and reinstalling, same result.
Thanks again for the lack of support!
Dan ClementsMicrosoft was very helpful in resolving this issue. There is also an error in Adobe's Cleaner Tool: Microsoft's Installer CleanUp Utility is no longer recommended for anything other than Office, as it may corrupt Windows 7 files, and is not available from Microsoft.
Situation
Apparently the attempted install of Illustrator patch 15.0.2 corrupted some Illustrator, as well as Windows 7 files.
Solution
The solution was to run a Windows 7 [in my case Professional] "in-place up-grade." This essentially reinstalls Windows while retaining all install and other information. Worked flawlessly.
Second step was to run generall follow Adobe CS 5 Cleaner Tool instructions. Illustrator would not totally uninstall, but the error log indicated that the problem was deleting some empty directories. It appears they were write protected [a change an Adobe Tec had me make], so I manually deleted them. Please see note above about Microsoft's Installer Clean-Up Utility: it is no longer available from Microsoft.
On reinstall there were a number of error messages, which did not appear too important. I ran install a second time, then applied up-dates for the next few hours.
All up-dates were successfully downloaded and installed, and the past two days the suite seems to be working fine.
Wrap-Up
Thank you Microsoft and Milenium. Continued thumbs down for Adobe support.
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