Illustrator won't launch
I updated Updater and Illustrator and now it won't launch. I am using OSX 10.8.2 and Illustrator CS6.
What happens when you try to launch Ai CS6? Do you get any error message? Error screenshot would help.
Similar Messages
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I was working on a very detailed illustration in Illustrator and got an out of memory message. I ended up forcing Illustrator to quit. Now Illustrator won't launch. In the Adobe Creative Cloud, can I uninstall Illustrator and reinstall without having to pay extra?
Kathy,
I believe you should reinstall using the full three step way:
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Adobe cs6 illustrator won't launch
Hi I"m trying to launch my Adobe CS6 Illustrator and it won't launch. It looks like its reading the system fonts and that's where it gets too. I tried deleting preferences doesn't seem to have done anything. All other applications are working fine.
Suitcase might have a function to check your fonts. But I would suggest you update it first to the most recent version http://www.extensis.com/de/font-management/suitcase-fusion/
Illustrator doesn't behave well with font management anyway. Let alone dated versions. -
Indesign, Photoshop & Illustrator won't launch, no preference files
Just downloaded Creative Cloud on a Mac OS 10.7.5 and programs work except for Indesign, Photoshop and Illustrator, which do absolutely nothing when I try to start them. When I go into preferences, there are no files in the folders for these programs which leads me to think new preferences aren't being created when I download them. How do I get the preferences so those programs will actually open?
If you installed the 2014 versions, then that won't work. They require OSX 10.8 at least. Otehrwise check your folder permissions.
Mylenium -
Adobe Illustrator won't launch
I downloaded Adobe Illustrator through the Creative Cloud but when I try to launch it, it says " this link needs to be open with an application. Which application do I choose?
You need to instal lthe application manager/ Creative Cloud app first that register the AAM protocol handler on your system.
Mylenium -
Updated and illustrator won't launch
I made sure I have all the latest os10.6.8 update and illustrator still just begin to launch and then stops. No messages
Marty,
I am afraid CC2014 requires 10.7 or more.
System requirements | Illustrator
You may install CC, following this set of instructions:
http://prodesigntools.com/adobe-cc-version-control.html
If you run into trouble with that as well, it has been proven possible.
Post #3 in this thread shows a viable way of doing it:
http://forums.adobe.com/message/6342650#6342650 -
Bug : Illustrator won't launch
Hi,
When lauching illustrator i have a windo saying :
"Impossible to define the maximum number of files to open" (in french : "Impossible de définir le nombre maximal de fichiers à ouvrir"), then i click "Ok" and illustrator is shut down !
Any idea ?
NexError at launch | Unable to set maximum number of files...
Mylenium -
Cs6 illustrator won't launch on my iMac. Can anyone help?
upgraded to CS6 from CS5. all programmes work fine except illustrator. It quits on start up.
I have been trying to install for the last 3 days, here's what worked for me:
I uninstalled Bonjour from my control panel Add/Remove...which then broke my Apple Software Update...repaired that like so:
http://support.apple.com/kb/TA24326?viewlocale=en_US
Updated the Apple Software Update from the prompt and proceeded without issues.
im on xp BTW.
Good Luck! -
CS4 Dreamweaver/PS/Illustrator won't launch
I successfully installed CS4 version 4 onto Windows 7 OS. When I go to run Dreamweaver or PS or Illustrator they don't work. The Dreamweaver error message I receive is "Could not locate the resources file in the configuration folder."
Sound booth works fine and Flash runs too.
Any help much appreciated.Sounds like a permission issue and/or your firewall/ virus scanner blocking something... Check, whether they run as admin or from a new user account, then check the existing permissions on the user home directories and program folders and fix any conflicts that may exist there...
Mylenium -
Illustrator won't launch; error 148:3
I'm getting a licensing error on a product I've owned for years. This is after buying into creative cloud and trying to install an update. Now, neither illustrator or CC will update. Any ideas?
See: Error "Licensing has stopped working" | Windows :
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html -
Illustrator cs6 won't launch on a new MacBook Pro
I have the DVD to load the Adobe CS6 onto a MacBook Pro. Illustrator won't launch. All the other CS6 applications open fine. I updated everything through Adobe and Illustrator still doesn't launch. I also updated the Java to the latest version (7). This is what comes up after the launch of Illustrator fails.
Process:
Adobe Illustrator [10365]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
691 (16.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [150]
Responsible:
Adobe Illustrator [10365]
User ID:
502
Date/Time:
2014-02-16 12:48:04.729 -0800
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: A807EB09-3877-1DBF-F561-CE2F99CD7C1A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8cf1f866 __pthread_kill + 10
1 libsystem_pthread.dylib
0x00007fff87ef035c pthread_kill + 92
2 libsystem_c.dylib
0x00007fff87593bba abort + 125
3 libc++abi.dylib
0x00007fff8a7c5141 abort_message + 257
4 libc++abi.dylib
0x00007fff8a7eaaa4 default_terminate_handler() + 240
5 libobjc.A.dylib
0x00007fff8794a322 _objc_terminate() + 124
6 libc++abi.dylib
0x00007fff8a7e83e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib
0x00007fff8a7e808b __cxa_rethrow + 109
8 com.adobe.illustrator
0x0000000100848b70 0x100000000 + 8686448
9 com.adobe.illustrator
0x0000000100704284 0x100000000 + 7357060
10 com.adobe.illustrator
0x00000001006f4cfc 0x100000000 + 7294204
11 com.adobe.illustrator
0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8cf20662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8721743d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff87217152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7225a310 rcx: 0x00007fff5fbff518 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff540 rsp: 0x00007fff5fbff518
r8: 0x0000000000000000 r9: 0x00007fff875bb900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5fbff6a0 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x00007fff5fbff580
rip: 0x00007fff8cf1f866 rfl: 0x0000000000000206 cr2: 0x0000000108027f50
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x100000000 -
0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101ab9000 -
0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102811000 -
0x10287ffef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d3000 -
0x1028d5fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028da000 -
0x102937ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x10295e000 -
0x1029c3ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x1029f1000 -
0x1029f1ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f5000 -
0x102b6efff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b81000 -
0x103189fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103225000 -
0x103267ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10326f000 -
0x103369fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x10340d000 -
0x10342cfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103433000 -
0x10345bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x103462000 -
0x1037c6ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103812000 -
0x103c58fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cd5000 -
0x104dd3fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f94000 -
0x104ff4ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ffe000 -
0x1050b6fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050e9000 -
0x105193fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ba000 -
0x1052fafe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x105379000 -
0x10547bfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054c3000 -
0x105610ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105684000 -
0x1058cdfe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105950000 -
0x105957fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105961000 -
0x10598dfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059b0000 -
0x105a6dfff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105ab7000 -
0x105b7cfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bcb000 -
0x105d94fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105dd6000 -
0x1065a9ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106661000 -
0x106762fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106776000 -
0x10679bffe +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x1067d7000 -
0x10681dfe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x10682a000 -
0x1068d8fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x106915000 -
0x1069d1fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1069f3000 -
0x106d09fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106dd5000 -
0x106defff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106df8000 -
0x106e11fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e18000 -
0x106efcfe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f0d000 -
0x106f15fef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <FEC30D42-7E6D-67F6-DE45-DF25D16AAFF5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f2f000 -
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0x7fff87210fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff87214000 -
0x7fff8722efff libdispatch.dylib (339.1.9) <D133504D-CD45-33B1-A331-AAE02D9C0CB2> /usr/lib/system/libdispatch.dylib
0x7fff87259000 -
0x7fff87338fff libcrypto.0.9.8.dylib (50) <09DCEDDF-2892-32B8-B689-CBE31A549F2B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87339000 -
0x7fff87392fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff873ab000 -
0x7fff874b0fff com.apple.ImageIO.framework (3.3.0 - 1038) <355B8338-9DD8-3E2E-8758-E1C852403DEF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff874b1000 -
0x7fff874caff7 com.apple.Kerberos (3.0 - 1) <59427E11-37D6-34C9-95BB-D4438BFACA5B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff87537000 -
0x7fff875c0ff7 libsystem_c.dylib (997.1.1) <01F576D9-9718-3D99-A8EA-ACFD6CBBB51E> /usr/lib/system/libsystem_c.dylib
0x7fff87628000 -
0x7fff8764fff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
0x7fff87650000 -
0x7fff87654ff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff87655000 -
0x7fff87685fff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff876e0000 -
0x7fff876f7fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff87746000 -
0x7fff87750ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9556885C-22DD-3392-ACCB-2B413434D8D3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff877a8000 -
0x7fff877acfff com.apple.CommonPanels (1.2.6 - 96) <5744A1F1-1FA5-35DD-B924-F8983E81FC76> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff877ad000 -
0x7fff87824fff com.apple.CoreServices.OSServices (600.4 - 600.4) <80E7B419-A0D5-373B-B2B5-88E6A8CD3AE6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff87825000 -
0x7fff87913fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff87914000 -
0x7fff8793bffb libsystem_info.dylib (449.1.3) <395D8CD6-616A-3BD3-A195-C6D68EB9AB22> /usr/lib/system/libsystem_info.dylib
0x7fff8793c000 -
0x7fff87ae9f27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x7fff87b68000 -
0x7fff87be8fff com.apple.CoreSymbolication (3.0 - 141) <37087FDB-874D-3FE2-9874-B047CC9BE910> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff87bec000 -
0x7fff87bedffb libremovefile.dylib (33) <26266E3F-FDDC-3CFC-B27F-78B49BDC9BDC> /usr/lib/system/libremovefile.dylib
0x7fff87bee000 -
0x7fff87eedfff com.apple.Foundation (6.9 - 1056) <C59C6204-7259-3541-A131-A21DB3253373> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87eee000 -
0x7fff87ef5ff7 libsystem_pthread.dylib (53.1.4) <9DA50FD0-D9AC-3051-AD4B-BA0D745BC49C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8814b000 -
0x7fff8814bfff com.apple.Carbon (154 - 157) <14069023-0BBB-3925-9BA9-EB2C9E9B8C75> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8814c000 -
0x7fff8814cffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff88690000 -
0x7fff8869cff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff8869d000 -
0x7fff886a6ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff886a7000 -
0x7fff886ffff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff88b93000 -
0x7fff894af1bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff894b7000 -
0x7fff894d3fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff894d4000 -
0x7fff898b5ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff898b6000 -
0x7fff898b6ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <E80678A4-32A1-3654-8040-88D434E36F01> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff898ec000 -
0x7fff898f1ff7 libunwind.dylib (35.3) <95D4D118-3368-3474-989D-271DE18C8365> /usr/lib/system/libunwind.dylib
0x7fff898f7000 -
0x7fff898f9ff7 libquarantine.dylib (71) <973BE51D-6465-392F-9099-D4AB21BF0D25> /usr/lib/system/libquarantine.dylib
0x7fff89d3e000 -
0x7fff89da2ff3 com.apple.datadetectorscore (5.0 - 354.0) <25525311-E3A2-3D06-9010-DDB12A936E88> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x7fff89db0000 -
0x7fff89dd5ff7 com.apple.CoreVideo (1.8 - 117.2) <FE12553A-9B5A-337E-92BD-EA8A8194C91A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff89dd6000 -
0x7fff89dd7ff7 libSystem.B.dylib (1197.1.1) <A75BB8CD-CE51-3DF7-BCF4-8BDE25FA7F0C> /usr/lib/libSystem.B.dylib
0x7fff89dd8000 -
0x7fff89de0ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff8a6e2000 -
0x7fff8a7adfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff8a7c4000 -
0x7fff8a7edff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x7fff8a839000 -
0x7fff8b3adff7 com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8b503000 -
0x7fff8b50dfff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff8b50e000 -
0x7fff8b53dff5 com.apple.GSS (4.0 - 2.0) <0284500B-47BA-3FE8-A5B4-22A0E8D80783> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8b559000 -
0x7fff8b572ff7 com.apple.Ubiquity (1.3 - 289) <664F5B33-708D-33E9-81E1-C45CBE9AAB6E> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8b623000 -
0x7fff8b67effb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff8b711000 -
0x7fff8b77efff com.apple.SearchKit (1.4.0 - 1.4.0) <33298263-5B12-340D-BB9D-D52303849561> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8b8bb000 -
0x7fff8b8ccff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x7fff8b8cf000 -
0x7fff8b8d0ff7 com.apple.print.framework.Print (9.0 - 260) <C4C40E2E-6130-3D73-B1EF-97FF3F70CF2C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff8b932000 -
0x7fff8bb7afff com.apple.CoreData (107 - 481) <F4C908C1-CB2F-34B7-9EB0-872057322739> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8bb7b000 -
0x7fff8bb93ff7 com.apple.GenerationalStorage (2.0 - 160.2) <DC0236CC-A0F7-31DA-A201-09D4319BE96E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8bb94000 -
0x7fff8bb96ff3 libsystem_configuration.dylib (596.12) <9883100A-4D35-3D84-99B7-1CE999AE110A> /usr/lib/system/libsystem_configuration.dylib
0x7fff8bbeb000 -
0x7fff8bc25ff3 com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8bd62000 -
0x7fff8be51fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8be52000 -
0x7fff8be52fff com.apple.Accelerate (1.9 - Accelerate 1.9) <CFEF9CBE-4A1A-33FD-9174-D44314BB28F3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8be53000 -
0x7fff8bedcfff com.apple.ColorSync (4.9.0 - 4.9.0) <E7E0D542-D77A-3E32-B146-4D0FEAF282D3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff8bef6000 -
0x7fff8bf60ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8bf61000 -
0x7fff8c052ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8c05a000 -
0x7fff8c05dffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8c097000 -
0x7fff8c0a5fff com.apple.opengl (9.3.1 - 9.3.1) <EEE2EBC1-866C-3947-9D03-B8339E948D77> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8c0a6000 -
0x7fff8c0a7ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c17a000 -
0x7fff8c18cff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff8c18d000 -
0x7fff8c197ff7 com.apple.CrashReporterSupport (10.9 - 538) <E4DA588F-C75A-39F6-9D2B-7B79F0245D39> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8c198000 -
0x7fff8c350ff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff8c502000 -
0x7fff8c75aff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7ffFor the benefit of others, We found out the reason for this crash was due to permission issue of the user on the machine. Temporary solution was to run Illustrator with sudo permissions on the terminal
e.g.
$ sudo /Applications/Adobe\ Illustrator\ CS6/Adobe\ Illustrator.app/Contents/MacOS/Adobe\ Illustrator
Sanjay. -
CS6 Illustrator failing to launch!
Hello,
Wondering if anyone can give me some advice on this situation, so CS6 Illustrator won't launch as a message is displayed saying that I need "Java SE 6 runtime" so I went ahead and clicked download with no avail it still won't open but I don't have any new programs added to my launchpad or finder. However I am able to open Photoshop, InDesin and Bridge easily!
Any advice would be GREATLY appreciated as Illustrator is the program i use the most out of all of them.
Thanks,
SophieAsk in teh AI forum and provide exact system info.
Mylenium -
Help! New install of CS 5.1 won't launch
Given the confluence of a 30% off sale and the new upgrade policy Adobe has rolled out, I decided to dive in and upgrade to Adobe CS 5.5, from CS 4. I'm using the Design Standard package. Everything downloaded and installed fine -- but for some reason Illustrator won't launch.
I double click the icon in the Finder, and it appears in my Dock, bounces a couple of times, and then vanishes. I've uninstalled CS 5.5 and CS 4, and used Adobe's Creative Suite Cleaner to scrub all traces (including preferences) of pretty much all Adobe software from my Mac, and reinstalled CS 5.5, but the problem persists. I called Adobe's tech support, but they were unhelpful.
They kept insisting that I reinstall the app (already have) and that I try creating a new user account and see if it will launch from that account (I did, but it won't). Eventually, my cell phone died, so that ended that route for finding help.
I was wondering if anyone else had encountered this issue. Every other app in the installation is working perfectly, but Illustrator won't budge. Any ideas?Other CS5.5 apps open properly after reinstall?
System specs?
I would call them back - you should be covered for install issues until they are resolved, I would hope! -
Hi guys, my Illustrator CC 2014 won't launch, getting an error message "Could not complete the requested operation", this is not a specific file issue I can't launch Illustrator stand alone. I've un-installed and re-installed about 3 times and contacted support but they haven't been able to solve as of yet. It's a relatively fresh install of windows 8.1 and no custom fonts have been added. I've tried deleting the preferences folders and launching and that has not had any effect. No idea what else I can do, any help would be greatly appreciated.
Edit: Forgot to mention I have also tried running Illustrator as administrator and that Illustrator was running perfectly fine on this computer since install (about 2 weeks) before this started happening.
Thanks
ChrisHi Jacob, I decided to completely remove the entire creative suite from my computer, ran the cleaning tool (although some errors showed in the log file) and it now works! Let's just pray it stays this way haha. Thanks for the suggestion.
Log File:
[Thu Mar 05 10:18:58 2015] Choose from one of the following options to clean up :
[Thu Mar 05 10:18:58 2015] 1. All
[Thu Mar 05 10:18:58 2015] 2. Adobe Flash Player 10.2
[Thu Mar 05 10:18:58 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Thu Mar 05 10:18:58 2015] 4. Creative Cloud 2014 only
[Thu Mar 05 10:18:58 2015] 5. Creative Cloud only
[Thu Mar 05 10:18:58 2015] 6. CS6 only
[Thu Mar 05 10:18:58 2015] 7. CS5-CS5.5-CS6
[Thu Mar 05 10:18:58 2015] 8. CS5-CS5.5
[Thu Mar 05 10:18:58 2015] 9. CS3, CS4
[Thu Mar 05 10:18:58 2015] 10. Adobe Id credentials
[Thu Mar 05 10:18:58 2015] 11. Quit
[Thu Mar 05 10:18:58 2015] Choice :>
[Thu Mar 05 10:19:00 2015] User selected: All
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Mar 05 10:19:00 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\caps.db
[Thu Mar 05 10:19:00 2015] List of products installed on this machine
[Thu Mar 05 10:19:00 2015] Listing products for cleanup:
[Thu Mar 05 10:19:00 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Thu Mar 05 10:19:04 2015] Are you sure you want to clean all the listed products and associated files?
[Thu Mar 05 10:19:04 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Thu Mar 05 10:19:06 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Thu Mar 05 10:19:06 2015] OSVersion : 64-bit
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegOpenKeyEx', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AAM
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
[Thu Mar 05 10:19:06 2015] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
[Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
[Thu Mar 05 10:19:06 2015] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
[Thu Mar 05 10:19:06 2015] CoreSync custom hook not found
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Retry deleting the folder since folder still exists
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
[Thu Mar 05 10:19:06 2015] :: Cleaning-up left over inventories ::
[Thu Mar 05 10:19:06 2015] Inventory: 'AdobeApplicationManager-1.0' Type: SelfUpdate, Action: NoDelete
[Thu Mar 05 10:19:06 2015] Found AAMref : ACC.aamref
[Thu Mar 05 10:19:06 2015] Atleast one Non-RIBS Inventory : False, Atleast one AAMRef: True
[Thu Mar 05 10:19:06 2015] Removing content of Product : CS5Installer, Version : CS5
[Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Thu Mar 05 10:19:07 2015] Deleting file : C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] LOG FILE SAVED TO: C:\Users\Chris\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Thu Mar 05 10:19:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Thu Mar 05 10:19:07 2015]
[Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:06 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:06 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] Warning: Failed to remove file,folder trying again
[Thu Mar 05 10:19:07 2015] Warning: Failed again to remove file,folder
[Thu Mar 05 10:19:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Thu Mar 05 10:19:07 2015] ---------------------------------------------------------
[Thu Mar 05 10:19:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Thu Mar 05 10:19:07 2015] --------------------------------------------------------- -
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