Illustrator won't open on iMac

I try to open illustrator on my iMac but it says i'm missing a PDF format.aip plug in althoughg i have PDF FormatUI.aip. Ive already tried uninstalling and re-installing and restarting my computer, and it still doesn't work.

Hello,
We have seen this kind of issue on some users machine due to some order of update installation. Uninstalling Ai and then reinstall Ai should fix the issue. If it doesn't then please send a mail to [email protected] and we will get back to you.
Sanjay.

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Process:               Adobe Illustrator [38432]
Path:                  /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:            com.adobe.illustrator
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe Illustrator [38432]
User ID:               502
Date/Time:             2015-05-03 20:25:03.149 +1000
OS Version:            Mac OS X 10.10.2 (14C1514)
Report Version:        11
Anonymous UUID:        2DD1AC39-8EE9-C29F-C217-E4A3C64FEAA0
Time Awake Since Boot: 650000 seconds
Crashed Thread:        0
Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: __ZTIN7dvacore6config13dva_exceptionE
Referenced from: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/exo.framework/Versions/A/exo
Expected in: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvacore.framework/Versions/A/dvacore
in /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/exo.framework/Versions/A/exo
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    0x7fff8d236000 -     0x7fff8d237ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
    0x7fff8d25c000 -     0x7fff8d25cfff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff8d25d000 -     0x7fff8d2d5ff7 com.apple.SystemConfiguration (1.14 - 1.14) <E0495F7D-5624-3EF7-B7E5-DA0EE708B6E4> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x7fff8d59d000 -     0x7fff8d5eaff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
    0x7fff8d6cb000 -     0x7fff8d73afff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
    0x7fff8d746000 -     0x7fff8d74ffff libsystem_pthread.dylib (105.10.1) <3103AA7F-3BAE-3673-9649-47FFD7E15C97> /usr/lib/system/libsystem_pthread.dylib
    0x7fff8d750000 -     0x7fff8d842fff libxml2.2.dylib (26) <B834E7C8-EC3E-3382-BC5A-DA38DC4D720C> /usr/lib/libxml2.2.dylib
    0x7fff8d957000 -     0x7fff8d95afff com.apple.xpc.ServiceManagement (1.0 - 1) <5EFD45BF-B0CD-39F2-8232-6BA33E63E5D4> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
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    0x7fff8d979000 -     0x7fff8da0dfff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
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    0x7fff8ed4c000 -     0x7fff8f5a3ffb com.apple.CoreGraphics (1.600.0 - 775.16) <864C1845-C41E-314C-A3B4-438DC39E5FBC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x7fff8f7a6000 -     0x7fff8f828fff com.apple.PerformanceAnalysis (1.0 - 1) <94F08B1A-F6AF-38D5-BE92-4FED34742966> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
    0x7fff8f837000 -     0x7fff8f842fff libGL.dylib (11.1.1) <1F0EB9FB-4B0F-349B-80DD-93FD3F45B9C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff8f89b000 -     0x7fff8f8a8ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
    0x7fff8f8f3000 -     0x7fff8f8f3fff com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff908ae000 -     0x7fff908b6fff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff908b7000 -     0x7fff90b86ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
    0x7fff90b8c000 -     0x7fff90bb6ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
    0x7fff90bb7000 -     0x7fff90c23fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <37551DDD-C07C-31EB-923A-9721F03D7E29> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
    0x7fff90cf4000 -     0x7fff90d05ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
    0x7fff90e9d000 -     0x7fff90ea0fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
    0x7fff90f81000 -     0x7fff90fa1fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
    0x7fff91045000 -     0x7fff91086fff libGLU.dylib (11.1.1) <E9ADAD30-0133-320D-A60E-D1A7F91A7795> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff91087000 -     0x7fff91088fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
    0x7fff91089000 -     0x7fff910aeff7 libJPEG.dylib (1232) <09466709-4742-3418-A0AC-116EF9714E2D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff910af000 -     0x7fff910dafff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
    0x7fff911aa000 -     0x7fff912e7fff com.apple.ImageIO.framework (3.3.0 - 1232) <D7AF3CD2-FAB2-3798-9C26-914886852DCD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x7fff912e8000 -     0x7fff91e32ff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff92835000 -     0x7fff92842ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
    0x7fff92843000 -     0x7fff92851ff7 com.apple.opengl (11.1.1 - 11.1.1) <F79F5FFF-372E-329E-81FB-EE9BD6A2A7A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x7fff92852000 -     0x7fff92866ff7 com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <62DF9340-01A1-3E12-A604-C90F6361FD9E> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
    0x7fff92867000 -     0x7fff9295aff7 libJP2.dylib (1232) <10B78725-0B8A-3D87-B2E3-8FEED0C07F21> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
    0x7fff9295b000 -     0x7fff9295bfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff92d34000 -     0x7fff93067fff libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib
    0x7fff93068000 -     0x7fff93218ff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff93219000 -     0x7fff9323afff com.apple.framework.Apple80211 (10.1 - 1010.64) <A7378C4B-FFD3-35B9-93E8-0534A2A7B51F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x7fff9323b000 -     0x7fff93248fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecogn itionCore
    0x7fff93292000 -     0x7fff93294ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
    0x7fff93295000 -     0x7fff9329efff libGFXShared.dylib (11.1.1) <7AE7D152-597E-3B27-A52C-8DA76760B61C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x7fff932a8000 -     0x7fff932b3ff7 libkxld.dylib (2782.10.72) <68E07A32-28F5-3FBB-9D74-00B4F53C2FD4> /usr/lib/system/libkxld.dylib
    0x7fff93561000 -     0x7fff935f6ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
    0x7fff935f7000 -     0x7fff935ffffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
    0x7fff93638000 -     0x7fff93673fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x7fff93674000 -     0x7fff9367ffff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
    0x7fff93680000 -     0x7fff936c0ff7 libGLImage.dylib (11.1.1) <3986BFA3-4F55-380F-B01D-91BA9785D70C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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    0x7fff936c3000 -     0x7fff93af3fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
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Hi Amanda,
Try updating the Java for the OS. It has helped other. Then reset the Illustrator preferences.
https://jdk8.java.net/download.html
http://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
If you are still having the issue. Then uninstall the software using the Adobe Clean tool. Then reinstall the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Scott

Adobe Illustrator won't open after install.

I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
Here's errors in the log:
[ERROR] | | OOBE | DE | | | | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:193 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:196 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:323 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
Are these causing AI to not install correctly? If so, how do I fix it?

miss,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Adobe Illustrator Won't Open

I installed Adobe Illustrator CS4 and it won't open. I tried deleting all the Adobe preference files and it still didn't work. I even uninstalled and reinstalled the program and it still didn't work. Any ideas?
MacBook (Late 2008)
2.4 GHz Intel Core 2 Duo
4 GB 1067 MHz DDR3
320 GB HDD
Mac OS X 10.5.5 (9F2533)

Alexsander,
You may (also) try in the Illustrator Macintosh Forum.

Downloaded OS X Yosemite 10.10 and now my Illustrator won't open?

Hi, I was prompted by my creative cloud account to download OS X Yosemite 10.10 onto my mac. Now my Illustrator CS6 won't open and is asking me to download 'Legacy Java SE 6 runtime'. I have tried to download this from the internet but nothing is working. Does anyone have suggestions?

Rubydasha,
This is rather strange: there was another thread recently where the same happened to the OP, but both I and Larry got the page with the blue Download button. What happens if you reload the page?
Re: runtime error
And here is one where it just worked for the OP,
Re: I am running Mac OS 10.10 and trying to run Illustrator CS4. CS4 says it needs Java SE 6 Run Time, but I can not load that into OS 10.10. What to do?

The updated Illustrator won't open. Photoshop and Acrobat did

The updated Illustrator in Cloud won't open. The updated Photoshop and Acrobat did.
It mentioned something about needing to register. Thank you.

Hi Tina,
Which OS are you using?
Sometimes this is caused when Mac preferences become corrupt and prevent Illustrator from reading them properly or scratch disk for Illustrator is not set properly. Mac preferences become corrupt when home space is filled to capacity or computer shuts down improperly. Illustrator preferences must be set before using the product for the first time or when preferences become corrupt.
Solution 1
Start Illustrator.
Click on "Illustrator > Preferences > Plug-ins & Scratch Disks".
From the options available for the "Primary Scratch Disk", choose "LocalScratch", and click "Ok".
Quit Illustrator and start it up again.
Solution 2
Quit Illustrator. Move the following folders from your home space to the trash:
Library/Application Support/Adobe
Library/Preferences/Adobe Illustrator CS6 Library Settings
Library/Preferences/Adobe Illustrator CS6 Settings
Library/Preferences/com.adobe.illustrator.plist
The problem should disappear upon quitting and starting Illustrator after one of these solutions is applied.
Regards,
Rave

Illustrator won't open "An unknown error has occurred (-108)"

I installed Yosemite a couple of weeks ago and it took several days to finally get things working again. All was well for a while, but now Safari tries to reload pages continually, Mail crashes when I check new mails (it just disappears without warning), Illustrator gives me "unknown error (-108)", InDesign just disappears when I try to start it, Word won't open at all, preview doesn't work in the finder. This is a major inconvenience and makes my Mac pretty much useless.
MacBook Air, OS Yosemite 10.10.2
1.7 GHz Intel Core i7
8 gigs, 1600 MHz
Illustrator CS5, 15.0.2
InDesign CS5, 7.0.4.553
Word 12.1.7
Mail 8.2 (2070.6)

Hi Rutherford,
There could be a issue with the Operating system or the user account.
Try creating new Admin user account on the Mac. If the problem happens on new user as well, may be you can contact Apple support and get some advise.
OS X Yosemite: Set up users on your Mac
Thanks,
Nikhil Gupta

Illustrator CS5.1 won't open on iMac running Lion

Hello,
I have an iMac I bought this year running Lion, and just installed Adobe CS5.5 Production Premium. All the applications will open except for Illustrator, which gives me the error message: "You can't open the application Adobe Illustrator CS5.1 because PowerPC applications are no longer supported."
What does this mean, and is there a way to fix it?
Thanks,
Josh

It means that you cannot run Illustrator on a Power PC version of a Mac but if you have Lion installe then you have an Intel iMac so this should not be a problem.
I have two suggestions one is to go to the User/Username/Library/Preferences and trash com.adobe.illustrator.plist and if you also have it com.adobe.illustrator.plist.lockfile. The firt oe you should have the second one I ahve just observed for the first time on my Mac so I am not certain of why it is there. But if you have it trash it as well.
The second is to repair yur permissions.
The third suggestion is to unistal and reinstall the Suite usig the Adobe installer utility in the Uttilities Folder.

Illustrator: won't open files

No, this isn't the usual file format problem. I have an issue with CS6 where sometimes the program gets into a "locked state" where going into File > Open, Open Recent >, double-clicking, dragging into the app menu etc etc results in no action. No error is thrown, the program simply does nothing.
Now, locked isn't the right word, because I actually continue to work on any open documents, use tools etc. I just simply can't open any new files through any of the various ways you can open files. And, like I said, it returns no errors after I attempt to open something new. I can hit File > Open > Browse to my desired file > click it > click open, and the dialogue box closes like it would before opening a file – but nothing happens.
I've tried all sorts of cures, but nothing fixes this and I can't tell what's causing it to start happen. The only fix is closing out Illustrator and restarting.
Version 16.0.1 of Adobe Illustrator CS6
iMac
27-inch, Mid 2011
Processor 2.7 GHz Intel Core i5
Memory 16 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6770M 512 MB
Software Mac OS X Lion 10.7.5 (11G63)

Updated this morning to 16.04
Used Illustrator for around 30 minutes, same problem when trying to open a file.
One thing I've never tried before is trying to create a new file when I first get this bug. I get the error attached.
"Can't create a new illustration. Problems occurred while saving the print file. -1"
Just googled that problem and it looks like someone else is/was having the same issue.
http://forums.adobe.com/message/5047620

Java SE 6 error - Illustrator won't open

Why won't Illustrator open in Yosemite 10.10 even after updating Java

Try resetting your AI preferences: Illustrator Help | Setting preferences

Illustrator won't open a file after a previous file was closed

First of all, I've been using Illustrator since it first came out (87? 88?) but in all those years, have never encountered the following problem:
After opening and closing an Illustrator file, I can not open any other Illustrator file without quitting the Illustrator app. I get no error messages, the program does not lock up or crash, it simply does nothing. It does not matter if the file I am opening (or the file just worked on) is a newly created one, or an older file, complicated or simple file, 1-color or multi. In other words, it does not seem to be related to the files.
The only way to open a new file after closing a previous file is to QUIT the Illustrator application.
In the old days, if an oddity would occur, deleting the app's pref file usually worked, though it's been years since I've had to do this. Is deleting the pref file still safe/recommended?
Here are some specs:
What I've tried:
Cleared font cache
Repaired disk permissions
Run diagnostics (all clean as a whistle)
System and app specs:
2.66 ghz Intel iMac OS 10.6.8, 4 gig ram
Illustrator CS5 15.0.2
Does anyone have any suggestions? Thank you so much in advance...
Susan

Deleting the prefs is safe, worst that can happen is the setting for scale strokes and effects might get reset.
Reset your preferences.
Cmd-Opt-Ctrl-Shift when restarting AI on a Mac.
Have you tried all the different methods for opening a files, drag and drop to AI on dock, open command.

I opened original iPhoto Library (from iMac 10.8.5) on new MBP and now it won't open on iMac

As my main computer I use an iMac which is not yet updated to Mavericks and I'd rather not update for now. I recently bought a MBP retina which has Mavericks on it.
Whilst I was using the shared network to copy over some files to my new macbook I opening the iPhoto library off my iMac onto my MBP. Everything worked fine. However when I tried to open that library on my iMac it doesn't work. I just get a pop up saying:
The library “iPhoto Library” cannot be opened.
To open it, you must upgrade to the latest version of iPhoto.
Quit
I've tried updating but of course I cannot. I can't even double check what version of iPhoto I am running as everything is greyed out. When I go to the app store and click update I get:
Download an older version of this app?
The current version requires OS X 10.9 or later, but you can download the last compatible version.
When I download the older version it doesn't do anything unfortunately. Is there a way to get my iphoto library back on my iMac as there's a LOT of images on there that I need.
Thanks

You will need to restore your iPhoto Library from a back up of your iMac prior to when you opened it on your new MBP Retina.
The iPhoto app for OS X Mavericks upgrades the iPhoto Library DB and you can't go back. There should have been a message displayed when you first tried opening it from your MBP Retina warning you that the libary will be upgraded.
So, as long as you have a back up of the library prior to opening it with an OS X Mavericks Mac, you can continue using it with your iMac running OS X Mountain Lion. What this means is, until you upgrade your iMac to OS X Mavericks and the newer version of iPhoto, you will have to maintain 2 iPhoto Libraries and not share it.

Illustrator won't open on iMac

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