Illustrator won't open on Windows 8.1
I upgraded to Windows 8.1 and Illustrator won't open. Previously on Windows 8, Illustrator would only open when I was signed in as a guest. Now it keeps crashing for any user. This is issues has been going on for quite some time. Is this an Adobe issue or a Microsoft issue. Very frustrating. I'd like to get some work done.
All current versions, CS, CS (64 bit) and 2014.
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I cant login to ituines and my icloud control panel won't open on Windows 7
In Ireland
and NO its not a system problem - something is wrong with the icloud servers and I'd like some feedbackI would try completly removing all the itunes associated programs and reinstalling under a new user
http://support.apple.com/kb/ht1923
(note that the order they are uninstalled in in step1 is important as is verifying they are completely removed step2) -
XCode 4.6.2 Won't open any window when launched
Hi,
I have been running Xcode On OS X 10.7.5 for quite a while without any problem. Launching XCode I had an update request to which I agreed. After the update lauching the XCode won't open any window. I have seen that there were similar problems but on previous versions of XCode.
I deleted the application from Mission control and dowloaded again from the Mac App Store. Lauching XCode still won't open any window. No freeze, no error messages, the applications sits in the dock and is marked as open, but now window appears.
Your help would be welcome.
Regards.
Alain.Hi,
I am going to reply to my own question.
The main Xcode Window didn't open by default as I was used too, but had to be selected from the windows menu.
Too simple I guess!!!!
Regards.
Alain. -
Updated CS6 and OS X to 10.10 Yosemite and Illustrator won't open
I just did an adobe update for CS6 and OS X and now my illustrator won't open. It doesn't launch. It was working yesterday before the Adobe update.
I get the message that has "Error Code: 0x00000014" in the coding, along with a bunch of other technical stuff I will never be able to wrap my head around. Anyone else have this problem or a solution to fixing it? Please help.Apple have provided an update to the Java Runtime that Illustrator uses. I couldn't open Illustrator when I upgraded to Yosemite, but I found this, and it's worked fine.
http://www.leecollings.co/2014/10/30/adobe-illustrator-cs6-requires-additional-java-downlo ad-for-mac-os-x-10-10-yosemite/ -
My illustrator won't open after I install
my illustrator won't open after I install
menya,
I believe you may as well go straight to 6) on the list.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save curent artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I upgraded to itunes 11 still won't open for windows 8
I upgraded to itunes 11 still won't open for windows 8
Are you trying to transfer the GarageBand projects or the rendered audio files? What version of GarageBand do you have on your iPhone?
I do not think you can share your GarageBand projects from your iPhone to GarageBand on your Mac, unless you have iCloud, afaik, only the audio files.
How did you transfer the song?
To share from an IOS device the Projects or audio files, see: Share GarageBand songs
Regards
Léonie -
TS1717 iTunes won't open on Windows 7
iTunes won't open on Windows 7.
Error message says MSVCR80.dll is missing.
Re-installing iTunes over the top didn't work, it couldn't get passsed a mobile devices error. Any thoughts anyone?Howdy rtih,
It sounds like you are unable to open iTunes after a recent update. I suggest the troubleshooting steps from the article named:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
All the best,
Sterling -
IPhoto won't open any windows...
I recently upgraded my Early 2008 MBPro to Lion. When I launch iPhoto, it doesn't open my library. In fact, it won't open any window but the preferences. I've reinstalled iPhoto with absolutely no luck.
My library package is still there, and accessible from the finder. How can I get iPhoto working again? Is there a way to manually reconnect the library to it?Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
(On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
(Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101. -
Itunes downloaded but won't open on Windows 8
I just purchased a laptop with Windows 8 and Itunes downloaded fine but it won't open. It says "Itunes has stopped working". I have a Sony Vaio and my previous computer was a Sony Vaio so I know it should be working. Any tips or advice on what to try?
If that doesn't solve things then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Safari won't open browsing window
I was surfing the web in safari and it froze, I force quit it and when I tried to open it again it was acting funny. Main browser window won't open at all, and when it does open it doesn't browse the web. I then installed 10.6.5 and Safari 5.03 update in hopes that it would correct itself, but it still doesn't work. I got this crash report today, hope someone can help me out:
Process: Safari [283]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (6533.19.4)
Build Info: WebBrowser-75331904~2
Code Type: X86 (Native)
Parent Process: launchd [97]
Date/Time: 2010-11-30 22:46:41.823 -0400
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 45957 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 906 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 2937331C-B24D-4B21-B3C2-07C0D7ED3856
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.Safari 0x0005bfad 0x1000 + 372653
1 com.apple.Safari 0x0005bf4a 0x1000 + 372554
2 com.apple.Safari 0x0005b9da 0x1000 + 371162
3 com.apple.Safari 0x0005b90d 0x1000 + 370957
4 com.apple.Safari 0x0004170a 0x1000 + 263946
5 com.apple.Foundation 0x993fdab1 __NSFireDelayedPerform + 537
6 com.apple.CoreFoundation 0x9447cadb __CFRunLoopRun + 8059
7 com.apple.CoreFoundation 0x9447a464 CFRunLoopRunSpecific + 452
8 com.apple.CoreFoundation 0x9447a291 CFRunLoopRunInMode + 97
9 com.apple.HIToolbox 0x94b0bf58 RunCurrentEventLoopInMode + 392
10 com.apple.HIToolbox 0x94b0bd0f ReceiveNextEventCommon + 354
11 com.apple.HIToolbox 0x94b0bb94 BlockUntilNextEventMatchingListInMode + 81
12 com.apple.AppKit 0x91d0578d _DPSNextEvent + 847
13 com.apple.AppKit 0x91d04fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
14 com.apple.Safari 0x0001691a 0x1000 + 88346
15 com.apple.AppKit 0x91cc7247 -[NSApplication run] + 821
16 com.apple.AppKit 0x91cbf2d9 NSApplicationMain + 574
17 com.apple.Safari 0x0000ae99 0x1000 + 40601
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x90ab4982 kevent + 10
1 libSystem.B.dylib 0x90ab509c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x90ab4559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x90ab42fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x90ab3d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x90ab3bc6 start_wqthread + 30
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x90abc0a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x90abbd62 pthread_condwait + 1191
2 libSystem.B.dylib 0x90abd9f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.WebCore 0x926e0fca WebCore::IconDatabase::syncThreadMainLoop() + 266
4 com.apple.WebCore 0x926dd2bc WebCore::IconDatabase::iconDatabaseSyncThread() + 188
5 libSystem.B.dylib 0x90abb85d pthreadstart + 345
6 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 3: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x90a8e0fa machmsgtrap + 10
1 libSystem.B.dylib 0x90a8e867 mach_msg + 68
2 com.apple.CoreFoundation 0x9447b37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9447a464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9447a291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f525 0x1000 + 189733
6 com.apple.Safari 0x0002f26e 0x1000 + 189038
7 com.apple.Safari 0x0002f207 0x1000 + 188935
8 libSystem.B.dylib 0x90abb85d pthreadstart + 345
9 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90ab3a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x90ab3fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x90ab3bc6 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x90a8e0fa machmsgtrap + 10
1 libSystem.B.dylib 0x90a8e867 mach_msg + 68
2 com.apple.CoreFoundation 0x9447b37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9447a464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9447a291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x994207d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x993e7bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x993e7ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x90abb85d pthreadstart + 345
9 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90a8e0fa machmsgtrap + 10
1 libSystem.B.dylib 0x90a8e867 mach_msg + 68
2 libSystem.B.dylib 0x90aaa6a0 libinfoDSmig_Query + 288
3 libSystem.B.dylib 0x90aaa338 LI_DSLookupQuery + 412
4 libSystem.B.dylib 0x90ac55f9 ds_addrinfo + 620
5 libSystem.B.dylib 0x90ac535a search_addrinfo + 132
6 libSystem.B.dylib 0x90ac4d95 si_addrinfo + 1413
7 libSystem.B.dylib 0x90b02364 siasynclaunchpad + 105
8 libSystem.B.dylib 0x90abb85d pthreadstart + 345
9 libSystem.B.dylib 0x90abb6e2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x924957dc edx: 0x00000000
edi: 0xa0516c48 esi: 0xbfffe82c ebp: 0xbfffe7d8 esp: 0xbfffe7c0
ss: 0x0000001f efl: 0x00010286 eip: 0x0005bfad cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0000000c
Binary Images:
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0x1385000 - 0x1386ff7 +com.li.hao.saftloader 12.1.3 (8038) <72DF0E92-3193-3BCE-7CF4-EC0FA53800EF> /Library/InputManagers/Saft/SaftLoader.bundle/Contents/MacOS/SaftLoader
0x17cb000 - 0x17d6ff7 +net.wafflesoftware.ShortcutRecorder.framework.Leopard ??? (1.0) <EA63A647-D8D4-9C66-9EDA-5696B788ABFB> /Applications/Saft.app/Contents/Resources/Saft.bundle/Contents/Frameworks/Short cutRecorder.framework/Versions/A/ShortcutRecorder
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0x18000000 - 0x180f5ff7 +ws.agile.1PasswordWebKit 3.4.0 (30742) <D94B33C1-BB33-3080-7B9C-62ACCFD35212> /Users/hvilorio/Library/Application Support/1Password/Extensions/30742/WebKitExtension.bundle/Contents/MacOS/WebKit Extension
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0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <39AC3185-E633-68AA-7CD6-1230E7F1CEF4> /usr/lib/dyld
0x90003000 - 0x900b3ff3 com.apple.ColorSync 4.6.3 (4.6.3) <0354B408-665F-8B3F-87FF-64E6322276F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x900b7000 - 0x900d8fe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x900d9000 - 0x900d9ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x901de000 - 0x901e8fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x901e9000 - 0x901f6ff7 com.apple.NetFS 3.2.1 (3.2.1) <94A52A6D-F071-09D7-E80F-F633F17233FE> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x901f7000 - 0x901f9fe7 com.apple.ExceptionHandling 1.5 (10) <21F37A49-E63B-121E-D406-1BBC94BEC762> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
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0x90416000 - 0x9041fff7 com.apple.corelocation 12.1 (12.1) <5C64CE24-2570-EF39-FD9E-3EB026272B54> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x90420000 - 0x904bdfe3 com.apple.LaunchServices 362.1 (362.1) <997D57B9-F04E-344E-924D-16D184A21662> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x904ef000 - 0x904f5fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x9050f000 - 0x9051aff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x9090d000 - 0x90928ff7 libPng.dylib ??? (???) <E14178E0-B92D-94EA-DACB-04F346D7534C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x90929000 - 0x90a58fe3 com.apple.audio.toolbox.AudioToolbox 1.6.5 (1.6.5) <0A0F68E5-4806-DB51-764B-D97554B801AD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90a59000 - 0x90a59ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x90a8d000 - 0x90c34ff7 libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
0x90c35000 - 0x90c96fe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90c97000 - 0x90da3ff7 libGLProgrammability.dylib ??? (???) <8B308FAE-843F-EE76-0254-3374CBFFA7B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x90da4000 - 0x9125dffb com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x9125e000 - 0x91417feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C145139E-24C4-5A3D-B17C-809D528354B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91418000 - 0x9145bff7 libGLU.dylib ??? (???) <F8580594-0B38-F3ED-A715-CB3776B747A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9145c000 - 0x9145cff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9145d000 - 0x914b5fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x914b6000 - 0x914d2fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x916b7000 - 0x917b8fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <ED8E45C6-B078-15E8-938D-99D8FD1EAE64> /usr/lib/libxml2.2.dylib
0x917b9000 - 0x917c4ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <CB2510BD-A5B3-9D90-5917-C73F6ECAC913> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x917c5000 - 0x9188ffef com.apple.CoreServices.OSServices 357 (357) <3A26F553-722D-3536-EEDE-FB41FCDAA7FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x9191a000 - 0x91921ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x91922000 - 0x91999ff3 com.apple.backup.framework 1.2.2 (1.2.2) <D65F2FCA-15EB-C200-A08F-7DC4089DA6A2> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x919a8000 - 0x919e3feb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x919e4000 - 0x91a0bff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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0x985d7000 - 0x9861effb com.apple.CoreMediaIOServices 133.0 (1158) <150A5F22-E7EC-9E8E-3B68-BAD75280EFC3> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
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0x98670000 - 0x9871afe7 com.apple.CFNetwork 454.11.5 (454.11.5) <D8963574-285A-3BD6-6B25-07D39C6F67A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x9871b000 - 0x9889dfe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x988c0000 - 0x988cefe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x988cf000 - 0x98befff3 com.apple.CoreServices.CarbonCore 861.23 (861.23) <B08756E4-32C5-CC33-0268-7C00A5ED7537> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x98c35000 - 0x98c8bff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x98eb2000 - 0x98ec1fe7 libxar.1.dylib ??? (???) <2FC317EB-7AC2-CD6C-8C09-E06B2DF02929> /usr/lib/libxar.1.dylib
0x98ec2000 - 0x98ef6fe7 com.apple.framework.Apple80211 6.2.3 (623.2) <BD6814B9-3C66-041C-1C35-66253B8C5890> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98ef7000 - 0x98f2fff7 com.apple.LDAPFramework 2.0 (120.1) <131ED804-DD88-D84F-13F8-D48E0012B96F> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x98f3d000 - 0x98f4cffb SyndicationUI ??? (???) <5584B06F-D412-FA27-A78C-D09D3E06E7FC> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x98f92000 - 0x993c7ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x993c8000 - 0x993cbff7 libCoreVMClient.dylib ??? (???) <1F738E81-BB71-32C5-F1E9-C1302F71021C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x993d1000 - 0x99644fe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9985c000 - 0x998b6fe7 com.apple.CorePDF 1.3 (1.3) <EA168671-F44F-BFE4-AA7D-3801DA29A650> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x998b7000 - 0x998ccfff com.apple.ImageCapture 6.0.1 (6.0.1) <E7ED2AC1-834C-A44E-531E-EC05F0496DBF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x998cd000 - 0x99946ff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x99990000 - 0x999c3ff7 com.apple.AE 496.4 (496.4) <C73D124C-C722-41D8-3465-4CE0D0BA9307> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x999c4000 - 0x999c5ff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x999c6000 - 0x99a2affb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD6400BEVT-00A0RT0, 596.17 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000HI,
/Library/InputManagers/Saft/SaftLoader.bundle/Contents/MacOS/SaftLoader
Open a Finder window. Select MacintoshHD in the Sidebar on the left. Now open the Library folder then the InputManagers folder.
Move these files to the Trash: Saft/SaftLoader.bundle/Contents/MacOS/SaftLoader
/Applications/Saft.app/Contents/Resources/Saft.bundle/Contents/MacOS/Saft
Not go to your Applications folder and move these files to the Trash:
Saft.app/Contents/Resources/Saft.bundle/Contents/MacOS/Saft
/Applications/Saft.app/Contents/Resources/Saft.bundle/Contents/Frameworks/Shortc utRecorder.framework/Versions/A/ShortcutRecorder
Same thing. Remove these files from the Applications folder to the Trash. Saft.app/Contents/Resources/Saft.bundle/Contents/Frameworks/ShortcutRecorder.fra mework/Versions/A/ShortcutRecorder
Relaunch Safari and see if it crashes again. If it does, it could be 1Password. First see if removing the Saft files does the job.
Are you are using the trial version of 1Password or did you purchase it? Since it's compatible with Snow Leopard, hopefully it won't be a problem.
Carolyn -
Firefox won't open on WIndows vista & it has worked for years.
Used task manager, closed firefox.exe & restarted, worked twice & I disabled Norton Toolbar. Now firefox won't open. I uninstalled firefox and redownloaded it & still won't open. Search for the Profile Manager doesn't show anything.
I did download an HP update yesterday. I am using windows explorer for this since I have toahve that on my computer to access some citrix programsRight mouse click the iTunes icon and select "Run as Administrator"
-
Windows XP. I used to use Firefox and it worked okay. I'm not sure why I downloaded a new version but it won't open. The window that says "Firefox Update" continues to try to load. Hour glass symbol, for hours. If I try to click on the Desktop symbol, Nothing. Then when I try to shut down, it's slow, programs won't quit, or it freezes. I've removed Firefox completely and tried downloading again with the same results. Even with the latest version. Shit. Whassup?
Hi zenithtwc, to test whether this is a settings issue, could you do a three-minute experiment?
'''Create a new Firefox profile'''
A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.
Exit Firefox and start up in the Profile Manager using Start > search box (or Run):
firefox.exe -P
''Don't delete anything here.'' Any time you want to switch profiles, exit Firefox and return to this dialog.
Click the Create Profile button, assign a name like Test731, and skip the option to change the folder location. Then start Firefox in the new profile you created.
Can it reach the internet?
When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong. -
Images saved in Photoshop CS6 as PNG or jpeg won't open on Windows computers
I recently saved an image on Photoshop CS6 as a PNG file so I could send it as an attachment to a client (who uses a Windows computer). They told me the file wouldn't open and instead showed as an "Unknown File".
I tried opening the file on my Windows computer, as well as a JPEG version to test out, but both came up as "Unknown Files".
The only way I could transfer the files I saved in Photoshop was to export them as PNG through the 'Preview' application.
Is there a reason why these normal formats won't open properly? -
Can someone please tell me why my Illustrator just won't open -
Process: Adobe Illustrator [38432]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [38432]
User ID: 502
Date/Time: 2015-05-03 20:25:03.149 +1000
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 2DD1AC39-8EE9-C29F-C217-E4A3C64FEAA0
Time Awake Since Boot: 650000 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: __ZTIN7dvacore6config13dva_exceptionE
Referenced from: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/exo.framework/Versions/A/exo
Expected in: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvacore.framework/Versions/A/dvacore
in /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/exo.framework/Versions/A/exo
Binary Images:
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0x7fff93d60000 - 0x7fff93d68ffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framewor k/Versions/A/FSEvents
0x7fff93d69000 - 0x7fff93d74ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <7DF3C68C-B219-3E13-AE72-24B8606A1560> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesisHi Amanda,
Try updating the Java for the OS. It has helped other. Then reset the Illustrator preferences.
https://jdk8.java.net/download.html
http://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
If you are still having the issue. Then uninstall the software using the Adobe Clean tool. Then reinstall the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Scott -
Adobe Illustrator won't open after install.
I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
Here's errors in the log:
[ERROR] | | OOBE | DE | | | | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:193 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:196 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:323 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
Are these causing AI to not install correctly? If so, how do I fix it?miss,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
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