Illustrator Won't Open Searching for Server Error
I have downloaded Illustrator, Photoshop, InDesign from the Creative Cloud. When I try to open the app, I get an error that tells me "Cannot find the server "NDC-DiskStation" (my server name)" I've contacted Adobe about 5 times they keep sending me to Apple, which always sends me back to Adobe. I can open my app when I am connected to my server at my office, but cannot open it when not connected. However, I downloaded the app while not connected to my MacBookPro lap top. Please Help Anyone! My server is a Synology Drive.
Have you tried trashing the prefs? Simply sounds like some file path info got sticky...
Mylenium
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
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My illustrator won't open after I install
my illustrator won't open after I install
menya,
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The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save curent artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
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Even more seriously, you may:
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http://www.adobe.com/support/contact/cscleanertool.html -
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Just did the iTunes update that iTunes said was available, now iTunes won't open. I just keep getting a Runtime Error message.
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
Is anyone else having this problem?
I tried to re-install and got the following message: iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114)
Does this mean I have now lost everything?I just had the same error:
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the apps support team for more info.
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Process: Adobe Illustrator [38432]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: ???
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [38432]
User ID: 502
Date/Time: 2015-05-03 20:25:03.149 +1000
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 2DD1AC39-8EE9-C29F-C217-E4A3C64FEAA0
Time Awake Since Boot: 650000 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Symbol not found: __ZTIN7dvacore6config13dva_exceptionE
Referenced from: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/exo.framework/Versions/A/exo
Expected in: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/dvacore.framework/Versions/A/dvacore
in /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/../Frameworks/exo.framework/Versions/A/exo
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0x7fff8befe000 - 0x7fff8bf72ff3 com.apple.securityfoundation (6.0 - 55126) <DEC91795-7754-334A-8CDA-B429F41B922D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff8bf85000 - 0x7fff8bfe1fff com.apple.QuickLookFramework (5.0 - 675.13) <70196DC4-E71B-37E8-AA15-B7FD21EC1012> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8c21d000 - 0x7fff8c335ffb com.apple.CoreText (352.0 - 454.3) <B3B8C775-14FA-38F3-9CD5-830422AE9C49> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8c336000 - 0x7fff8c337fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
0x7fff8c338000 - 0x7fff8c392ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/LanguageModeling
0x7fff8c3b4000 - 0x7fff8c807fc7 com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff8c808000 - 0x7fff8c812ff7 com.apple.CrashReporterSupport (10.10 - 629) <4BCAA6B5-EC7F-365F-9D3F-BC483B7E956C> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8c813000 - 0x7fff8cb17ffb com.apple.HIToolbox (2.1.1 - 757.3) <D827FC03-5668-3AA4-AF0E-46EEF7358EEA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
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0x7fff8cde9000 - 0x7fff8ce11fff libxpc.dylib (559.10.3) <876216DC-D5D3-381E-8AF9-49AE464E5107> /usr/lib/system/libxpc.dylib
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0x7fff8dfa1000 - 0x7fff8e040df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
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0x7fff8e3cf000 - 0x7fff8e420ff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8e975000 - 0x7fff8ea69fff libFontParser.dylib (134.1) <EA8452DB-9221-3608-95BF-496F58106313> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8ea6a000 - 0x7fff8eaf6ff7 libsystem_c.dylib (1044.10.1) <199ED5EB-77A1-3D43-AA51-81779CE0A742> /usr/lib/system/libsystem_c.dylib
0x7fff8eb04000 - 0x7fff8ec92fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff8ed4c000 - 0x7fff8f5a3ffb com.apple.CoreGraphics (1.600.0 - 775.16) <864C1845-C41E-314C-A3B4-438DC39E5FBC> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8f7a6000 - 0x7fff8f828fff com.apple.PerformanceAnalysis (1.0 - 1) <94F08B1A-F6AF-38D5-BE92-4FED34742966> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x7fff8f837000 - 0x7fff8f842fff libGL.dylib (11.1.1) <1F0EB9FB-4B0F-349B-80DD-93FD3F45B9C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8f89b000 - 0x7fff8f8a8ff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff8f8f3000 - 0x7fff8f8f3fff com.apple.Accelerate (1.10 - Accelerate 1.10) <F1B96A61-7E4B-31BD-A35B-BA7EF1F16EF4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff908ae000 - 0x7fff908b6fff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff908b7000 - 0x7fff90b86ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff90b8c000 - 0x7fff90bb6ff7 libdispatch.dylib (442.1.4) <502CF32B-669B-3709-8862-08188225E4F0> /usr/lib/system/libdispatch.dylib
0x7fff90bb7000 - 0x7fff90c23fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <37551DDD-C07C-31EB-923A-9721F03D7E29> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff90cf4000 - 0x7fff90d05ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff90e9d000 - 0x7fff90ea0fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff90f81000 - 0x7fff90fa1fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff91045000 - 0x7fff91086fff libGLU.dylib (11.1.1) <E9ADAD30-0133-320D-A60E-D1A7F91A7795> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff91087000 - 0x7fff91088fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff91089000 - 0x7fff910aeff7 libJPEG.dylib (1232) <09466709-4742-3418-A0AC-116EF9714E2D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff910af000 - 0x7fff910dafff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff911aa000 - 0x7fff912e7fff com.apple.ImageIO.framework (3.3.0 - 1232) <D7AF3CD2-FAB2-3798-9C26-914886852DCD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff912e8000 - 0x7fff91e32ff7 com.apple.AppKit (6.9 - 1344.72) <44EF7DEB-3072-3515-9F34-2857D557E828> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff92835000 - 0x7fff92842ff7 libbz2.1.0.dylib (36) <2DF83FBC-5C08-39E1-94F5-C28653791B5F> /usr/lib/libbz2.1.0.dylib
0x7fff92843000 - 0x7fff92851ff7 com.apple.opengl (11.1.1 - 11.1.1) <F79F5FFF-372E-329E-81FB-EE9BD6A2A7A7> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff92852000 - 0x7fff92866ff7 com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <62DF9340-01A1-3E12-A604-C90F6361FD9E> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff92867000 - 0x7fff9295aff7 libJP2.dylib (1232) <10B78725-0B8A-3D87-B2E3-8FEED0C07F21> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff9295b000 - 0x7fff9295bfff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff92d34000 - 0x7fff93067fff libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib
0x7fff93068000 - 0x7fff93218ff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff93219000 - 0x7fff9323afff com.apple.framework.Apple80211 (10.1 - 1010.64) <A7378C4B-FFD3-35B9-93E8-0534A2A7B51F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff9323b000 - 0x7fff93248fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecogn itionCore
0x7fff93292000 - 0x7fff93294ff7 libquarantine.dylib (76) <DC041627-2D92-361C-BABF-A869A5C72293> /usr/lib/system/libquarantine.dylib
0x7fff93295000 - 0x7fff9329efff libGFXShared.dylib (11.1.1) <7AE7D152-597E-3B27-A52C-8DA76760B61C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff932a8000 - 0x7fff932b3ff7 libkxld.dylib (2782.10.72) <68E07A32-28F5-3FBB-9D74-00B4F53C2FD4> /usr/lib/system/libkxld.dylib
0x7fff93561000 - 0x7fff935f6ff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff935f7000 - 0x7fff935ffffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff93638000 - 0x7fff93673fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff93674000 - 0x7fff9367ffff libcommonCrypto.dylib (60061) <D381EBC6-69D8-31D3-8084-5A80A32CB748> /usr/lib/system/libcommonCrypto.dylib
0x7fff93680000 - 0x7fff936c0ff7 libGLImage.dylib (11.1.1) <3986BFA3-4F55-380F-B01D-91BA9785D70C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
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0x7fff936c3000 - 0x7fff93af3fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff93b3a000 - 0x7fff93b63ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff93c4b000 - 0x7fff93c5cfff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff93c8e000 - 0x7fff93d51ff7 libvMisc.dylib (516) <A84F3A3B-D349-3FBC-B5A6-E0F572734073> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff93d52000 - 0x7fff93d56fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff93d57000 - 0x7fff93d5ffff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff93d60000 - 0x7fff93d68ffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framewor k/Versions/A/FSEvents
0x7fff93d69000 - 0x7fff93d74ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <7DF3C68C-B219-3E13-AE72-24B8606A1560> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesisHi Amanda,
Try updating the Java for the OS. It has helped other. Then reset the Illustrator preferences.
https://jdk8.java.net/download.html
http://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
If you are still having the issue. Then uninstall the software using the Adobe Clean tool. Then reinstall the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Scott -
Adobe Illustrator won't open after install.
I downloaded AI off of the creative cloud, but it won't open. I see the process "illustrator.exe" come up in the task manager, stays for about 30 seconds, then exits. There's no splash screen or anything. I've reinstalled it twice, and looked at the install log.
Here's errors in the log:
[ERROR] | | OOBE | DE | | | | 7240 | DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC92B55089F395D}'. Error: Error 183 Cannot create a file when that file already exists.
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.svg\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:166 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 4)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pxr\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 20)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pict\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:181 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 21)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.tga\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 31)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.vda\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 32)
05/25/14 17:36:57:192 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.icb\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:193 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 33)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pcx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:194 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 35)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.pdd\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 37)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpf\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 38)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jpx\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 39)
05/25/14 17:36:57:195 | [ERROR] | | OOBE | DE | | | | 9036 | DR010: Check for Registry permissions. (Creating Registry Key Failed - Start 64-bit:0 root:0 role: perm: key:.jp2\OpenWithList\Illustrator.exe. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:196 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 40)
05/25/14 17:36:57:323 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 156)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 160)
05/25/14 17:36:57:325 | [ERROR] | | OOBE | DE | | | | 9036 | DR012: Check for Registry permissions. (Setting Registry Value Failed. Error 5 Access is denied.)(Seq 161)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
05/25/14 18:24:43:611 | [ERROR] | | OOBE | DE | | | | 8532 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
Are these causing AI to not install correctly? If so, how do I fix it?miss,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
or for Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Downloaded OS X Yosemite 10.10 and now my Illustrator won't open?
Hi, I was prompted by my creative cloud account to download OS X Yosemite 10.10 onto my mac. Now my Illustrator CS6 won't open and is asking me to download 'Legacy Java SE 6 runtime'. I have tried to download this from the internet but nothing is working. Does anyone have suggestions?
Rubydasha,
This is rather strange: there was another thread recently where the same happened to the OP, but both I and Larry got the page with the blue Download button. What happens if you reload the page?
Re: runtime error
And here is one where it just worked for the OP,
Re: I am running Mac OS 10.10 and trying to run Illustrator CS4. CS4 says it needs Java SE 6 Run Time, but I can not load that into OS 10.10. What to do? -
Itunes won't open after upgrade/no error message
I had an older version of ITunes that was working fine until I wanted to buy music that required an upgrade to 7.and the download seemed to go fine but after the installation,I was unable to launch/open the program or access my library.I've removed it once and reinstalled and still nothing.I'm totally frustrated.I've checked firewalls and everything else I can think of and wish now that I just had my old copy of Itunes back so I could at least copy CD's onto my IPOD. When I click on the Itunes icon, nothing happens. I've never gotten any type of error message. Any suggestions will be greatly appreciated.
Jason,I used the troubleshooting link you gave and so far have 1.Fixed Digital Signing for Windows drivers.(didn't help) 2.Removing Itunes configuration files.
In this one I was told to delete the SC info.sidb file (I didn't have one of these when I got to the folder where it was supposed to be)The thing I haven't done is the mscofig.instruction. I was saving it for last as it sounded like it could really make a lot of changes to my computer.The Itunes installation icon is still on my desktop so I clicked on it and there was a link that said it would repair missing or damaged files in the Itunes software. It didn't help either. I can click on Itunes all day long and it won't open.I can't access the library either. I am going to do the last step you suggested and uninstall my security software and see if that helps. I appreciate all the help Jason.
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