Illustrator won't start, says "updating font menu"

Hello,
Illustrator won't start, gets stuck on "updating font menu";
it starts ok from other user accounts but I want to keep my own, customised user account, it will take me a long time to recustomise another. Has someone had the same problem and can someone help me ?
I use Adobe CC, and Mac OS 10.10.1.
Thanks,
Clémence

Well, I found my solution myself:
in your user folder, right click, shiw view options, tick show Library folder.
In Library folder, go to Preferences, and trash "Adobe Illustrator 18 settings" folder.
Then Illustrator is again able to start.
Online chat told me that my user account was corrupt and there was nothing to do but create another user account or else ask Apple. I'm quite surprised at the inadequacy of the service I received.
Maybe Adobe customer support team could benefit from a more in-depth training… what do you users think ?
Hope this helps someone.
Best regards (and a night's work for me to redeem the lost hours).

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