Ilustrator CS6/CC and InDesign CS6/CC Hangs

Ilustrator CS6/CC and InDesign CS6/CC Hangs when I try to 'save as' or use any pull down menu on any pallette....basically, I can't use anything but the basic program...so what's the point of paying $50 a month for nothing?

Hi Mary,
Can you please join the connect room https://my.adobeconnect.com/rbhunwal
I want to have a look at the issue.
With Best Regards,
Raghuveer Singh
Adobe Illustrator Team

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