Ilustrator trial to Macbook not working

Loading spinner doesn't stop. Are there problems at Adobe?

I'm using a macbook OSX version 10.8.4.
This is what happens:
- I click 'Download Trial'.
- The agreement section (with T&Cs and accept button) flashes before my eyes for a millisecond, before the loading spinner appears permanently under the 'Apps' tab. I try to click on the other tabs but they are greyed out.
I go out, I come back and the loading spinner is still there.
Any ideas?

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BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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Yes, if the system requirements do not include XP then an XP machine will not be able to use it.
System Requirements
Windows
1.6GHz or faster processor with SSE2 support
Microsoft Windows 7 or Windows 8 (32-bit versions will be installed on 32-bit systems; 64-bit versions will be installed on 64-bit systems)
2GB of RAM
5GB of available hard-disk space
(additional free space required during installation)
1024x768 display resolution (at 100% scale factor)
Microsoft DirectX 9 or 10 compatible display driver
DVD-ROM drive (for installation from DVD)
QuickTime 7 software
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This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
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Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
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The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
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Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
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Test while in safe mode. Same problem?
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Hi all,
any one with the same problem? This is on a german system.
Best
Ralf

I am in Canada and heard about the trial offer
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Adam =[

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Ilustrator trial to Macbook not working

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