Im an unable to view "about this Mac". Can someone help please
Im an unable to view "about this Mac". Can someone help please. I am running a new iMac but can't see the spec because i cannot open the relevant window
dominic23 wrote:
A new Mac comes with 90 days of free tech support from AppleCare.
And one-year free repair service. Three years or more for tech support and repair if you bought the AppleCare Protection Plan, which is the best warranty policy available for desktop machines. Get it if you don't have it before contacting Apple.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2
Similar Messages
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I tried to restart my ipad. Instead of the apple logo coming up, the wheel has circled for hours. I don't know what to do about this. Can anyone help? Thankis.
Hard Reset.
- Hold down the Home Button (Circle button with White Square in it)
- Wait for the 'Slide to Unlock' screen pops up
- Test to see if the issue is resolved. -
HT1420 I can't find the tab that says authorize this computer can someone help me please
i can't find the tab that says authorize this computer can someone help me find it
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?
I see that the number in my Adobe Account is a MAC serial number – I purchased both the Mac and Windows versions of the program. I tried to enter the serial number of the Windows version into my account and it says it’s already registered. But when I installed the Windows version on a Windows computer I got the invalid serial number message. They have two different serial numbers! Can you help me with this?
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My Mac mini time capsule is showing an error Time machine error, backup disk image "/volumes/data-1/.sparesbundle " already in use. I don;t know what this means, can someone help?
I had a similar problem and I solved it as follows -
In Time Machine - > I deselected time capsule Data Disk as a destination.
Then I pulled the power plug on the Time Capsule, twiddled my thumbs for 15 secs, plugged the power back in.
Went back t Time Machine -> Re-Added the Time Capsule Data Disk as destination. And then tested by selecting Backup Now.
All went well and the backup picked up from before the problem.
BTW - I also have a USB drive connected to Time Capsule that is an alternate disk for Time Machine to backup.
In Mountain Lion the GUI lets you add more than one Time Machine backup destinations very easily so I think it a good idea to have redundancy.
Hope this helps. -
I am getting error=39 when downloading tv shows and cannot fix this. can someone help me with this?
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here. -
I am unable to download Adobe Acrobat Reader - can you help, please?
Error returned: 404
I am unable to download Adobe Acrobat Reader - can you help, please?Try downloading the installer from http://get.adobe.com/reader/enterprise/
If you need more help, please provide your operating system details.
[topic moved to Adobe Reader forum] -
I got the 1st iPad but it needs iOS on it I don't know how to go about getting it can someone help me
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom -
I have just selected all my desktop icons and accidentally deleted them. This included my external hard drive with 22,000 photos in iPhoto. I cannot open iPhoto now. Can someone help please?
What is the file system of that external HD? is it MacOS Extended (Journaled)?
Which iPhoto version do you have?
If you directly select the iPhoto Library in the Finder and use "File > Get Info", does the library still show as "Kind: iPhoto Library" and is the file size correct for 22000 Photos?
If the library does no longer have the correct size, restore it from your backup.
But if the library has the correct size, try to open it directly by clicking it. This should work, if your iPhoto version is iPhoto '11. -
I am trying to find out how I can download version 11.1 or higher on iTunes for my iPhone. Can someone help?
Its not iTunes on your phone that needs to be updated - its iTunes on your computer.
Start iTunes on your PC/Mac and it should prompt you. -
I updated my I Phone4 with the latest version iOS7 after updating I was asked to enter I tune password etc and then was asked to accept the terms and conditions which I did......but nothing happens it stays on the same unable to complete the final stage.....my phone does not work I am stuffed can someone help.....cannot get thru to Apple I tried contacting them
Hi Rajvidya Das,
Do the following, then try again:
1. Close all open apps: Double click on the Home key and then swipe up on each of the thumbnails that appear above the open app icons
2. Sign out of the iTunes store: Settings>iTunes & App Store, click on your Apple/iTunes ID, then sign out
3. Check Settings>Safari, and make sure that "Block Cookies" is not set to "Always". If it is, change it to either of the other two options
4. Make sure you do not have Restrictions turned on. If they are turned on, make sure that access is allowed for Safari, iTunes Store, Installing Apps, and Deleting Apps
5. Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays sign back into iTunes and try again
Cheers,
GB -
New to this. Can someone help me out with my question?
I just purchased my imac last week. I am trying to shut down my computer so I can go to sleep. Everytime I try to shut it down a window pops up and it reads "can not shut down programs are still operating go to finder." I have no idea how to fix this so I can shut down my mac can you please help me??
Not only will it keep your Mac running but it will retain anything you have going in the background. It will go into a form of resting, consume little power and when you ake it up it will waken on top form. Go for it.
Hope my view is helpful. -
I currently use ibooks on my iphone 4s... I want to be able to send several documents at the same time in one email, I thought there was a way to do this? Can you please help?
Install ClamXav and run a scan with that. It should pick up any trojans.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
I am unable to view my account information in itunes----"Help Please"
Also as of the 16 of this month I'm not receiving my email by clicking the mail icon.
Ohh and I can't download any apps on my iphone.
Any help would be greatly appreciated.
Johnny.Hi BA,
That's a lot of different problems; you might get a better response by dividing the specific problems into the specific forums that they are related to. This forum is only for iTunes.
Regarding your title problem (not being able to view your account information in iTunes), can you give more details? What happens when you click on the account e-mail in the upper right corner of the iTunes Music Store? Are you able to sign in? -
Hi I need some help with pop up ads there everywhere in safari is there a anti phishing product i should install or settings that need to be changed I'm new to using apple and would love some help here.
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
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